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Compare TeamViewer vs Cisco Webex

Comparison Summary

For TeamViewer vs Cisco Webex comparison, Our AI algorithm looked at 36570 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TeamViewer and Cisco Webex to solve their respective business needs.

Pros and cons of TeamViewer and Cisco Webex

TeamViewer is more suited to businesses that require Collaboration with Offline and Helpdesk Management where as Cisco Webex is focused towards Collaboration with Video and Conference Call Management with Offline .

Both TeamViewer and Cisco Webex are Collaboration and Productivity and Webinar and Conferencing software, peers recommend TeamViewer for collaboration and conference call management where as Cisco Webex is more known for sending & publishing communications and engaging and following up .

logo TeamViewer

Focus area

TeamViewer is better than Cisco Webex for

Software Failure Risk

  • low

logo Cisco Webex

Focus area

Cisco Webex is better than TeamViewer for

Software Failure Risk

  • low

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

1984

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

81

78

Total Goals
(we found evidences for)

13

17

Top Processes

Evidences indicate better relative satisfaction




conference call management


training & onboarding


sales call management


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



workflow management


contact list management

creating contact list



campaign management

campaign analytics


lead qualification

lead qualification: technographic


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


generation of new leads



revenue cycle management




lifetime value management


rating and review management



sales review & feedback



products & pricelist management



competitive intelligence


courses & assessment

create learning path





conversion management


loyalty management



performance management


distribution management


trade show marketing


social media management

engaging on social media

scheduling post to social media



business development


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more
  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting