Comparison Summary
Introducing Gong and Voyc
Gong, Voyc, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gong covers Sales Call Management with Phone Calls, Call Coaching with Phone Calls, Deal Analytics & Insights, Sales Rep Engagement with Phone Calls, etc.
Voyc focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Promotions, etc.
"Our close rates are up 30% from Q4 last year to Q1 this year. We ve cut onboarding ramp time by 20%. And our sales cycle has been cut in half. Gong has played a big role in all of those metrics. It s been a huge part of our success. " - Drew Hamilton
"Up until now, insurance businesses had only two choices: (1) Hire larger QA teams and accept significantly higher salaries and office costs, or (2) listen to a fraction of calls, while accepting higher risk and usually lower customer satisfaction. W...ith Voyc, there is a third option: Scale your QA without increasing costs. " - Stanley Kumalo
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Revenue Intelligence Platform to coach sales reps
Speech Analytics QM Solution
Age
2015
2018
Financials
SERIES E
PRE-SEED
Business Need
Total Processes
(we found evidences for)
79
29
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve consistency
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Improve visibility
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Improve efficiency
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Scale best practices
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Shorten ramp up time
- See 3 more
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Enhance customer relationships
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Improve efficiency
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Manage risk
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Acquire customers
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Increase sales & revenue
- See 2 more
Top Channels
Channels Used
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phone calls
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offline
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point of sale
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social media
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promotions
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omnichannel
- See 3 more
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phone calls
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offline
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point of sale
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social media
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promotions
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omnichannel
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
