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Forsta (formerly Confirmit) vs Qualtrics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Forsta (formerly Confirmit) vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 11140 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Forsta (formerly Confirmit) and Qualtrics

Forsta (formerly Confirmit), Qualtrics, Qualtrics Customer Experience, Voxco, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Forsta (formerly Confirmit) covers Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Forsta (formerly Confirmit)

Focus area

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than Forsta (formerly Confirmit) for

Software Failure Risk

  • low

About

Leading insight tools to boost your business

Survey, Research & Experience Management Software | Qualtrics

Age

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

52

109

Total Goals
(we found evidences for)

13

18

Top Processes

Evidences indicate better relative satisfaction



customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


campaign management

campaign analytics


social media management

social media analytics

engaging on social media

scheduling post to social media



communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding


helpdesk management


generation of new leads





rating and review management


lifetime value management



courses & assessment

create learning path





competitive intelligence


products & pricelist management


sales document management

contract management

proposal & quote management


relationship management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic


business development


workflow management


international marketing




performance management




sales call management


category management




content publishing


content management

content publishing


contact list management


reputation management




knowledge management



sales review & feedback



community building


advocacy management


trade show marketing



customer case management


segmentation and targeting



conference call management


account management




motivation management


follower management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • Increase customer life time value

  • Launch new products

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting