Customer stories

Integrations

Customer Feedback Management
Conversion Rate Optimization
Knowledge Management

Voxpopme Product Overview

Voxpopme transforms customer feedback management through its Centralized Insights Platform. It enables businesses to centralize and analyze qualitative data effectively. Users can conduct video surveys, in-depth interviews, and focus groups, capturing rich, visual feedback. The platform's AI-powered analytics provide deeper insights, helping teams make informed decisions quickly. This tool is particularly valuable for market researchers seeking to understand customer sentiments and behaviors in real-time. By leveraging video and AI, Voxpopme offers a unique approach to gathering and interpreting customer feedback, enhancing the decision-making process with vivid, actionable insights.

How satisfied the customers are with Voxpopme use-cases

Reviews

"...We help market research and customer experience professionals capture customer-recorded videos at speed, analyze at scale, and share with ease - powering great decisions and customer-closeness...." Peer review from Voxpopme

Voxpopme Customer Insights, Testimonials and Case Studies

trivago - Internet - Large

Voxpopme helped trivago cut insight delivery time by about 50%. The Consumer Insights team used Voxpopme's agile qualitative research to run studies in five markets at once. They achieved around 65% ...cost savings on qualitative research. The platform enabled trivago to test creative ideas and map traveler pain points, influencing both marketing and product strategy. Stakeholders remembered video insights years later, showing strong impact and memorability.

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InsightFarm - Marketing And Advertising - Small

Voxpopme’s AI helped InsightFarm scale qualitative research and save up to 90% in analysis time. Kelley Styring used the platform to analyze over 500 video responses quickly, enabling fast client fol...low-ups and high-quality content creation. The AI-powered repository let her reuse past research, cutting project turnaround times and costs. Clients received comprehensive reports in just 30 minutes, boosting satisfaction and operational efficiency.

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A global beverage company - Food & Beverages

Voxpopme’s platform helped a global beverage company get insights to decision-makers faster. The insights team struggled to reach executives with key findings due to information overload and fragment...ed communication. Using Voxpopme’s AI-powered reporting, showreels, and a centralized repository, the team highlighted urgent trends and made insights more engaging. The company saw a 10X speed increase in video survey analysis, completed over 300 projects, and achieved a 97% efficiency gain in market research. Decision-makers became more engaged and made faster, better-informed choices.

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Alaska Airlines - Transportation/trucking/railroad

Voxpopme helped Alaska Airlines improve customer experience by adding video feedback to their Alaska Listens survey. The airline collected over 500 customer video responses in just four days. Automat...ed analysis of these videos gave deeper insights into customer needs and helped segment travelers. Alaska Airlines used these insights to redefine friendliness and make specific improvements. Video feedback also created empathy among employees and led to more customer-focused decisions.

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One global food and beverage giant - Food & Beverages

Voxpopme helped a global food and beverage giant fix slow, siloed research. Teams used to wait weeks or months for insights and struggled with high costs. Voxpopme unified workflows and enabled fast,... independent research. The company cut project costs by up to 75%, saving $4,500 per project. Research turnaround time dropped by 70%. Analysis of feedback became 60 times faster.

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Philips - Health, Wellness And Fitness

Voxpopme’s AI-driven insights platform helped Philips scale consumer-centric innovation. Philips used Voxpopme to let marketers and insights teams connect with consumers in real time and analyze feed...back quickly. The platform saved 30-40 minutes per interview and made video research analysis 60 times faster. Philips achieved a 97% efficiency gain in market research. The solution enabled more research, deeper insights, and came in 10% under budget.

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lightning

Peers used Voxpopme for Market research and sending & publishing communications

Voxpopme Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (2)
Analytics

4.50/5

Read Reviews (47)
Custom Reports

4.50/5

Read Reviews (42)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (2)
Analytics

4.50/5

Read Reviews (47)
Custom Reports

4.50/5

Read Reviews (42)

Software Failure Risk Guidance

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for Voxpopme

Overall Risk Meter

Low Medium High

Top Failure Risks for Voxpopme

Voxpopme Ltd. News

Partnership
 

Voxpopme Introduces Compass: AI Agent That Transforms Customer Intelligence Into Strategic Impact - Yahoo Finance

Voxpopme and Microsoft have partnered to launch Voxpopme AI Insights, integrating Azure OpenAI Service with Voxpopme's platform. This new tool enhances qualitative research by offering a 60x faster analysis process and a 97% reduction in time spent. It allows insights teams to derive valuable insights swiftly, transforming how businesses manage video data for market research.

Product
 

More Control' for Users of Voxpopme's AI Moderator - MrWeb

Voxpopme has enhanced its AI Moderator with Smart Probing and Stimulus Testing features, offering researchers more control over automated interviews. These upgrades enable tailored follow-ups and the use of visual stimuli, enhancing engagement and flexibility in qualitative research. CEO Andy Barraclough highlights the focus on control, allowing researchers to direct interview depth and content exploration.

Product
 

Voxpopme Unveils Voxpopme Signals to Deliver Proactive, AI-Powered Consumer Insights

Voxpopme has launched "Voxpopme Signals," an AI-powered feature designed to provide proactive consumer insights. This tool anticipates consumer behaviors and trends, offering insights before internal requests. It scans public and deep web sources to identify emerging themes, transforming them into research projects. The feature aims to help market researchers deliver forward-looking insights and make timely, confident decisions.

Product
 

Voxpopme Unveils

Voxpopme has launched "Voxpopme Signals," an AI-powered feature designed to provide proactive consumer insights. This tool anticipates consumer behaviors and trends, offering actionable findings to support decision-making. It continuously scans various sources to identify emerging themes, transforming them into research projects. This launch aims to help organizations stay ahead of market changes by delivering insights before they are requested.

Voxpopme Ltd. Profile

Company Name

Voxpopme Ltd.

Company Website

https://site.voxpopme.com/

HQ Location

Somerset House 4th Floor 37 Temple Street Birmingham, UK B2 5DP

Employees

51-100

Social

Financials

SERIES A