Voxpopme Overview

Voxpopme transforms customer feedback management through its Centralized Insights Platform. It enables businesses to centralize and analyze qualitative data effectively. Users can conduct video surveys, in-depth interviews, and focus groups, capturing rich, visual feedback. The platform's AI-powered analytics provide deeper insights, helping teams make informed decisions quickly. This tool is particularly valuable for market researchers seeking to understand customer sentiments and behaviors in real-time. By leveraging video and AI, Voxpopme offers a unique approach to gathering and interpreting customer feedback, enhancing the decision-making process with vivid, actionable insights.

Use Cases

Customers recommend Market Research, Sending & Publishing Communications, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using Voxpopme.

Other use cases:

  • Collecting Feedback
  • Market Survey
  • Engaging And Following Up
  • Advertisement
  • Campaign Monitoring
  • International Marketing
  • Scheduling Post To Social Media
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Business Priorities

Grow Market Share and Improve Product Experience are the most popular business priorities that customers and associates have achieved using Voxpopme.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
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Voxpopme Use-Cases and Business Priorities: Customer Satisfaction Data

Voxpopme works with different mediums / channels such as Video. Mobile. Review Sites etc.

Voxpopme's features include Embedded Survey Forms, Recording, and Capture Video. and Voxpopme support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Voxpopme analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We help market research and customer experience professionals capture customer-recorded videos at speed, analyze at scale, and share with ease - powering great decisions and customer-closeness...." Peer review from Voxpopme

Voxpopme, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Voxpopme centralizes and analyzes qualitative data using video surveys, interviews, and focus groups. AI-powered analytics enable vivid decision-making.

Voxpopme Customer wins, Customer success stories, Case studies

How efficiently Does Voxpopme manage your Market Research?

What Are the key features of Voxpopme for Sending & Publishing Communications?

How does Voxpopme address your Lead Qualification: Technographic Challenges?

What benefits does Voxpopme offer for Collecting Feedback?

11 buyers and buying teams have used Cuspera to assess how well Voxpopme solved their Customer Feedback Management needs. Cuspera uses 261 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

InsightFarm - Marketing And Advertising - Small

Voxpopme’s AI helped InsightFarm scale qualitative research and save up to 90% in analysis time. Kelley Styring used the platform to analyze over 500 video responses quickly, enabling fast client fol...low-ups and high-quality content creation. The AI-powered repository let her reuse past research, cutting project turnaround times and costs. Clients received comprehensive reports in just 30 minutes, boosting satisfaction and operational efficiency.

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A Fortune 100 CPG company - Consumer Goods - Very Large

Voxpopme AI Insights helped a Fortune 100 CPG company analyze 447 video survey responses and 11 hours of interviews. The platform reduced research analysis time by 87% and cut project costs by 30%. A...ctionable insights increased by 144%. The company used rapid video feedback to refine its marketing strategy and improve product launches. Automated video summaries made sharing insights easy across teams.

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A global beverage company - Food & Beverages

Voxpopme’s platform helped a global beverage company get insights to decision-makers faster. The insights team struggled to reach executives with key findings due to information overload and fragment...ed communication. Using Voxpopme’s AI-powered reporting, showreels, and a centralized repository, the team highlighted urgent trends and made insights more engaging. The company saw a 10X speed increase in video survey analysis, completed over 300 projects, and achieved a 97% efficiency gain in market research. Decision-makers became more engaged and made faster, better-informed choices.

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A North America-based insights team at a large beverage manufacturer - Food & Beverages

Voxpopme’s AI-powered qualitative insights platform helped a large North American beverage manufacturer transform their consumer research. The team used Voxpopme to analyze 3,700 video feedbacks, del...ivering insights 60 times faster and saving 97% of analysis time. Marketing and brand teams gained direct access to consumer stories, improving empathy and decision-making. The platform enabled efficient analysis, enhanced collaboration, and validated key trends in premium spirits and affordability. Product concepts were tested quickly, driving smarter strategies and team alignment.

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Alaska Airlines - Transportation/trucking/railroad

Voxpopme helped Alaska Airlines improve customer experience by adding video feedback to their Alaska Listens survey. The airline collected over 500 customer video responses in just four days. Automat...ed analysis of these videos gave deeper insights into customer needs and helped segment travelers. Alaska Airlines used these insights to redefine friendliness and make specific improvements. Video feedback also created empathy among employees and led to more customer-focused decisions.

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One global food and beverage giant - Food & Beverages

Voxpopme helped a global food and beverage giant fix slow, siloed research. Teams used to wait weeks or months for insights and struggled with high costs. Voxpopme unified workflows and enabled fast,... independent research. The company cut project costs by up to 75%, saving $4,500 per project. Research turnaround time dropped by 70%. Analysis of feedback became 60 times faster.

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lightning

Peers used Voxpopme for Market research and sending & publishing communications

Voxpopme Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.33/5 ★

Read Reviews (2)
Analytics

4.50/5 ★

Read Reviews (47)
Custom Reports

4.50/5 ★

Read Reviews (42)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.33/5 ★

Read Reviews (2)
Analytics

4.50/5 ★

Read Reviews (47)
Custom Reports

4.50/5 ★

Read Reviews (42)

Software Failure Risk Guidance

?

for Voxpopme

Overall Risk Meter

Low Medium High

Top Failure Risks for Voxpopme

Voxpopme Ltd. News

Product

More Control' for Users of Voxpopme's AI Moderator - MrWeb

Voxpopme has enhanced its AI Moderator with Smart Probing and Stimulus Testing features, offering researchers more control over automated interviews. These upgrades enable tailored follow-ups and the use of visual stimuli, enhancing engagement and flexibility in qualitative research. CEO Andy Barraclough highlights the focus on control, allowing researchers to direct interview depth and content exploration.

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Product

Voxpopme Unveils Voxpopme Signals to Deliver Proactive, AI-Powered Consumer Insights

Voxpopme has launched "Voxpopme Signals," an AI-powered feature designed to provide proactive consumer insights. This tool anticipates consumer behaviors and trends, offering insights before internal requests. It scans public and deep web sources to identify emerging themes, transforming them into research projects. The feature aims to help market researchers deliver forward-looking insights and make timely, confident decisions.

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Product

Voxpopme Unveils

Voxpopme has launched "Voxpopme Signals," an AI-powered feature designed to provide proactive consumer insights. This tool anticipates consumer behaviors and trends, offering actionable findings to support decision-making. It continuously scans various sources to identify emerging themes, transforming them into research projects. This launch aims to help organizations stay ahead of market changes by delivering insights before they are requested.

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Product

Voxpopme Launches AI Moderator to Scale In-Depth Interviews

Voxpopme has launched AI Moderator, an AI-driven tool enabling research, marketing, and product teams to conduct large-scale, asynchronous video interviews. The platform automates question delivery, conversation management, and instant analysis, eliminating the need for manual scheduling or live moderation. AI Moderator is designed to streamline qualitative research and scale in-depth consumer insights for brands.

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Voxpopme Ltd. Profile

Company Name

Voxpopme Ltd.

Company Website

https://site.voxpopme.com/

HQ Location

Somerset House 4th Floor 37 Temple Street Birmingham, UK B2 5DP

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES A