Voxpopme Overview
Voxpopme transforms customer feedback management through its Centralized Insights Platform. It enables businesses to centralize and analyze qualitative data effectively. Users can conduct video surveys, in-depth interviews, and focus groups, capturing rich, visual feedback. The platform's AI-powered analytics provide deeper insights, helping teams make informed decisions quickly. This tool is particularly valuable for market researchers seeking to understand customer sentiments and behaviors in real-time. By leveraging video and AI, Voxpopme offers a unique approach to gathering and interpreting customer feedback, enhancing the decision-making process with vivid, actionable insights.
Use Cases
Customers recommend Market Research, Sending & Publishing Communications, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using Voxpopme.
Business Priorities
Grow Market Share and Improve Product Experience are the most popular business priorities that customers and associates have achieved using Voxpopme.
Voxpopme Use-Cases and Business Priorities: Customer Satisfaction Data
Voxpopme works with different mediums / channels such as Video. Mobile. Review Sites etc.
Voxpopme's features include Embedded Survey Forms, Recording, and Capture Video. and Voxpopme support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Voxpopme analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We help market research and customer experience professionals capture customer-recorded videos at speed, analyze at scale, and share with ease - powering great decisions and customer-closeness...." Peer review from Voxpopme
Peer review evidence (same sources as the product rating summary)
"...Since launching in 2013 Voxpopme has focused on bringing cutting-edge video insight and analytics to the market research sector, as well as supporting video-driven CX programs for a number of major [ ] Tom Higgins London, UK ZappiStore welcomes Voxpopme to its automation platform, offering Zappi users the option to enhance their insights with Voxpopme video response add-ons...." The Latest Press and Featured Articles
"...In 2013, [ ] Dave Carruthers, CEO & Founder Published by - Entrepreneur Video technology company fortifies long-term growth plans with new hire...." The Latest Press and Featured Articles
"...However, within the past few years, a growing and evolving stack of [ ] Dave Carruthers, CEO & Founder Published by - Forbes Voxpopme s agile qualitative solution has been recognized as the leading video insight technology in the latest edition of the GreenBook Research Industry Trends (GRIT) Report...." The Latest Press and Featured Articles
Voxpopme, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Voxpopme centralizes and analyzes qualitative data using video surveys, interviews, and focus groups. AI-powered analytics enable vivid decision-making.
Voxpopme Customer wins, Customer success stories, Case studies
What benefits does Voxpopme offer for Market Research?
How can Voxpopme optimize your Sending & Publishing Communications Workflow?
Why is Voxpopme the best choice for Lead Qualification: Technographic?
How does Voxpopme facilitate Collecting Feedback?
11 buyers and buying teams have used Cuspera to assess how well Voxpopme solved their Customer Feedback Management needs. Cuspera uses 261 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
One global food and beverage giant - Food & Beverages - Very Large
trivago - Hospitality - Medium
Alaska Airlines - Transportation/Trucking/Railroad - Very Large
Philips - Hospital & Health Care - Very Large
Shell - Oil & Energy - Very Large
A North America-based insights team at a large beverage manufacturer - Food & Beverages - Large
Voxpopme Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (42) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (42) |
Voxpopme Integrations
Voxpopme integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Voxpopme
Overall Risk Meter
Top Failure Risks for Voxpopme
Voxpopme Ltd. News
Voxpopme Adds GenAI Access to Survey Data via MCP
Voxpopme has integrated GenAI access into its survey data via the MCP platform, enhancing capabilities for analyzing consumer insights with artificial intelligence.
Voxpopme Connects Customer Truth to AI Assistants With New MCP Server
Voxpopme launched the MCP Server, enabling integration of customer intelligence with AI assistants like Claude and ChatGPT. This service allows teams to query internal research directly from AI tools, ensuring responses are based on proprietary data rather than public information. The MCP Server is available for research, marketing, product, and innovation teams.
Voxpopme Brings Customer Intelligence Into Microsoft Teams
Voxpopme has launched Voxpopme Insights for Microsoft Teams, an app that integrates customer intelligence into Teams. This integration allows users to ask questions and receive validated answers from Voxpopme's research repository, enhancing decision-making with customer insights. The app is available on the Microsoft Marketplace, democratizing access to customer intelligence within organizations.
Voxpopme Brings Customer Intelligence to Teams
Voxpopme launched Voxpopme Insights for Microsoft Teams, a marketplace app that integrates customer intelligence directly into Teams. Users can ask questions in plain language and receive answers from existing research, complete with customer video clips. The app is available on Microsoft Marketplace, enhancing decision-making by bringing customer insights directly into the flow of business conversations.
Voxpopme Ltd. Profile
Company Name
Voxpopme Ltd.
Company Website
https://site.voxpopme.com/HQ Location
Somerset House 4th Floor 37 Temple Street Birmingham, UK B2 5DP
Employees
51-100
Social
Financials
SERIES A