Voxpopme Overview

Voxpopme transforms customer feedback management through its Centralized Insights Platform. It enables businesses to centralize and analyze qualitative data effectively. Users can conduct video surveys, in-depth interviews, and focus groups, capturing rich, visual feedback. The platform's AI-powered analytics provide deeper insights, helping teams make informed decisions quickly. This tool is particularly valuable for market researchers seeking to understand customer sentiments and behaviors in real-time. By leveraging video and AI, Voxpopme offers a unique approach to gathering and interpreting customer feedback, enhancing the decision-making process with vivid, actionable insights.

Use Cases

Customers recommend Market Research, Sending & Publishing Communications, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using Voxpopme.

Other use cases:

  • Collecting Feedback
  • Market Survey
  • Engaging And Following Up
  • Advertisement
  • Campaign Monitoring
  • International Marketing
  • Scheduling Post To Social Media
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Business Priorities

Grow Market Share and Improve Product Experience are the most popular business priorities that customers and associates have achieved using Voxpopme.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

Voxpopme Use-Cases and Business Priorities: Customer Satisfaction Data

Voxpopme works with different mediums / channels such as Video. Mobile. Review Sites etc.

Voxpopme's features include Embedded Survey Forms, Recording, and Capture Video. and Voxpopme support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Voxpopme analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We help market research and customer experience professionals capture customer-recorded videos at speed, analyze at scale, and share with ease - powering great decisions and customer-closeness...." Peer review from Voxpopme

Peer review evidence (same sources as the product rating summary)

"...Since launching in 2013 Voxpopme has focused on bringing cutting-edge video insight and analytics to the market research sector, as well as supporting video-driven CX programs for a number of major [ ] Tom Higgins London, UK ZappiStore welcomes Voxpopme to its automation platform, offering Zappi users the option to enhance their insights with Voxpopme video response add-ons...." The Latest Press and Featured Articles
"...In 2013, [ ] Dave Carruthers, CEO & Founder Published by - Entrepreneur Video technology company fortifies long-term growth plans with new hire...." The Latest Press and Featured Articles
"...However, within the past few years, a growing and evolving stack of [ ] Dave Carruthers, CEO & Founder Published by - Forbes Voxpopme s agile qualitative solution has been recognized as the leading video insight technology in the latest edition of the GreenBook Research Industry Trends (GRIT) Report...." The Latest Press and Featured Articles

Voxpopme, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Voxpopme centralizes and analyzes qualitative data using video surveys, interviews, and focus groups. AI-powered analytics enable vivid decision-making.

Voxpopme Customer wins, Customer success stories, Case studies

What benefits does Voxpopme offer for Market Research?

How can Voxpopme optimize your Sending & Publishing Communications Workflow?

Why is Voxpopme the best choice for Lead Qualification: Technographic?

How does Voxpopme facilitate Collecting Feedback?

11 buyers and buying teams have used Cuspera to assess how well Voxpopme solved their Customer Feedback Management needs. Cuspera uses 261 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

One global food and beverage giant - Food & Beverages - Very Large

Voxpopme helped a global food and beverage giant cut research costs by 75%, saving $4,500 per project. The company reduced research turnaround time by 70% and achieved 60x faster analysis of qualitat...ive feedback. Teams moved from slow, siloed research to a unified, agile insights platform. Voxpopme enabled self-sufficiency, compliance, and global collaboration in research operations.

trivago - Hospitality - Medium

Voxpopme helped trivago cut insight delivery time by about 50%. The Consumer Insights team used agile video research to test creative ideas and map traveler pain points. They ran studies in five mark...ets at once and saved around 65% on qualitative research costs. Insights from Voxpopme shaped both marketing and product strategies. Stakeholders remembered video insights years later, showing strong impact.

Alaska Airlines - Transportation/Trucking/Railroad - Very Large

Voxpopme helped Alaska Airlines collect over 500 customer video responses in just four days. The airline used video feedback to understand traveler sentiment, segment customers, and uncover actionabl...e insights. Automated analysis revealed key themes and improved customer segmentation. Video insights led to a clearer definition of friendliness and inspired company-wide empathy. Alaska Airlines now uses these insights to enhance passenger satisfaction and drive innovation.

Philips - Hospital & Health Care - Very Large

Voxpopme helped Philips save 30-40 minutes per interview and achieve a 97% efficiency gain in market research. The AI-driven insights platform enabled 60X faster video research analysis. Philips mark...eters and insights teams now engage directly with consumers and centralize qualitative data. The platform's AI tools automate analysis and support cross-project insights. Philips came in 10% under budget while increasing research participation and value.

Shell - Oil & Energy - Very Large

Voxpopme helped Shell collect over 500 video responses from consumers in the U.S. and China in just four days. Shell used these rapid consumer insights to identify key themes and sentiment, enriching... their quantitative research. The automated video analytics made analysis fast and efficient. Shell's teams gained empathy and deeper understanding by hearing real consumer stories. This led to more impactful decisions and actionable next steps for innovation.

A North America-based insights team at a large beverage manufacturer - Food & Beverages - Large

Voxpopme’s AI-driven qualitative insights platform helped a large beverage manufacturer analyze 3,700 consumer videos in six months. The team delivered insights 60x faster and saved 97% of analysis t...ime. Marketing and brand teams gained direct access to consumer stories, improving strategy and team alignment. The platform enabled efficient, scalable qualitative research and validated key trends in premium spirits and affordability.

lightning

Peers used Voxpopme for Market research and sending & publishing communications

Voxpopme Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (2)
Analytics

4.50/5

Read Reviews (47)
Custom Reports

4.50/5

Read Reviews (42)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.33/5

Read Reviews (2)
Analytics

4.50/5

Read Reviews (47)
Custom Reports

4.50/5

Read Reviews (42)

Software Failure Risk Guidance

?

for Voxpopme

Overall Risk Meter

Low Medium High

Top Failure Risks for Voxpopme

Voxpopme Ltd. News

Product

Voxpopme Adds GenAI Access to Survey Data via MCP

Voxpopme has integrated GenAI access into its survey data via the MCP platform, enhancing capabilities for analyzing consumer insights with artificial intelligence.

Product

Voxpopme Connects Customer Truth to AI Assistants With New MCP Server

Voxpopme launched the MCP Server, enabling integration of customer intelligence with AI assistants like Claude and ChatGPT. This service allows teams to query internal research directly from AI tools, ensuring responses are based on proprietary data rather than public information. The MCP Server is available for research, marketing, product, and innovation teams.

Product

Voxpopme Brings Customer Intelligence Into Microsoft Teams

Voxpopme has launched Voxpopme Insights for Microsoft Teams, an app that integrates customer intelligence into Teams. This integration allows users to ask questions and receive validated answers from Voxpopme's research repository, enhancing decision-making with customer insights. The app is available on the Microsoft Marketplace, democratizing access to customer intelligence within organizations.

Product

Voxpopme Brings Customer Intelligence to Teams

Voxpopme launched Voxpopme Insights for Microsoft Teams, a marketplace app that integrates customer intelligence directly into Teams. Users can ask questions in plain language and receive answers from existing research, complete with customer video clips. The app is available on Microsoft Marketplace, enhancing decision-making by bringing customer insights directly into the flow of business conversations.

Voxpopme Ltd. Profile

Company Name

Voxpopme Ltd.

Company Website

https://site.voxpopme.com/

HQ Location

Somerset House 4th Floor 37 Temple Street Birmingham, UK B2 5DP

Employees

51-100

Social

Financials

SERIES A