Product and Vendor News
Customer stories
Product Business Settings
InMoment is popular in Computer Software, Information Technology And Services, and Internet industries and is widely used by Small Business, Mid Market, and Enterprise.
Integrations
InMoment Product Overview
InMoment's integrated CX solution leverages award-winning AI to transform customer feedback into actionable insights, driving impactful ROI. By capturing and connecting diverse customer experience signals, businesses can identify the richest insights and unlock the smartest actions. This approach not only enhances understanding of customer needs but also accelerates ROI, reportedly achieving results in half the time compared to traditional methods. As a leader in the Gartner Magic Quadrant, InMoment empowers organizations to refine their customer experience strategies, ensuring they remain competitive in a rapidly evolving market.
How satisfied the customers are with InMoment use-cases
Reviews
"InMoment helps us understand the core of every customer experience, giving us real customer stories and, therefore, the ability to create the best experiences for our customers." - Chuck Browne
"Text analytics has been instrumental in helping Medibank employees across the business to stay on the same page through unified data and visibility displayed through customised dashboards." - Nathan Chung
InMoment Customer Insights, Testimonials and Case Studies
How does InMoment facilitate Collecting Feedback?
How can InMoment enhance your Engaging Conversational Surveys process?
How can InMoment enhance your Helpdesk Management process?
How can InMoment enhance your Contact List Management process?
What is InMoment?
InMoment is a customer experience intelligence and management software specialized in experience intelligence (XI) that helps to drive positive results for the brand with customer feedback. It helps to establish thought leadership and enhance customer relationships.
InMoment XI Platform brings together intelligence from customers, employees, and the market to drive real, actionable, business value from the three clouds which are customer experience cloud, employee experience cloud, and market experience cloud. These deliver insights about business from the customer experience.
Some of the features of InMoment include multimedia feedback, survey experiences, integrations, dashboards and reporting, incorporating the voice of employees, and more.
(Inmoment acquires Wootric)
What is InMoment used for?
What are the top features of InMoment?
Who uses InMoment?
What are InMoment alternatives?
Where is InMoment located?
58 buyers and buying teams have used Cuspera to assess how well InMoment solved their Customer Feedback Management needs. Cuspera uses 2755 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
InMoment helps us understand the core of every customer experience, giving us real customer stories and, therefore, the ability to create the best experiences for our customers. Testimonial By Chuck Browne |
|
Text analytics has been instrumental in helping Medibank employees across the business to stay on the same page through unified data and visibility displayed through customised dashboards. Testimonial By Nathan Chung |
|
....(Auntie Anne's) is a franchise-based business, and it's important we understand how the decisions we make at corporate impact every single store. Testimonial By Heather Neary |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chuck Browne Director of Customer Experience Vivint Solar |
InMoment helps us understand the core of every customer experience, giving us real customer stories and, therefore, the ability to create the best experiences for our customers. Testimonial By Chuck Browne |
|
Nathan Chung Service NPS and Voice of Customer Team Manager Medibank |
Text analytics has been instrumental in helping Medibank employees across the business to stay on the same page through unified data and visibility displayed through customised dashboards. Testimonial By Nathan Chung |
|
Heather Neary President Auntie Anne's |
....(Auntie Anne's) is a franchise-based business, and it's important we understand how the decisions we make at corporate impact every single store. Testimonial By Heather Neary |
Your Experience Framework in 5 Simple Steps - InMoment
Peers used InMoment for Collecting feedback and Engaging conversational surveys
InMoment Competitors
InMoment Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (238) |
| Custom Reports | Read Reviews (297) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (238) |
| Custom Reports | Read Reviews (297) |
InMoment Integrations
InMoment integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for InMoment
Software Failure Risk Guidance
?for InMoment
Overall Risk Meter
Top Failure Risks for InMoment
InMoment, Inc Profile
HQ Location
Salt Lake City, Utah, U.S.A. 10355 S. Jordan Gateway #600 South Jordan, Utah 84095
Employees
251-500
Social
Financials
PRIVATE
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