RingOver Overview
This is a summary of the comprehensive capabilities and benefits of RingOver based on over 339 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
RingOver, Avaya OneCloud UCaaS, PanTerra Streams, Smiddle, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if RingOver is right for your needs? Our Cuspera AI engine can evaluate how RingOver fits your specific business needs, industry, and context. Get your personalized assessment report today.
RingOver supports business activities such as:
- Helpdesk Management
- Sales Call Management
- Collaboration
- Contact List Management
- Tracking & Monitoring Communications
RingOver can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Improve Efficiency, and Build Brand Awareness. It can help manage these activities if you use Phone Calls Mobile and Text SMS for these needs. As a solution, RingOver's capabilities include Recording, Ticketing, Personalization, etc.
RingOver Health, Wellness and Fitness Vertical is its biggest customer base.
Reviews
"...With Ringover, take advantage of phone features right from your CRM or helpdesk (Salesforce, Zoho, Hubspot, Pipedrive, Zendesk, Gorgias, Freshdesk, Sellsy…): call in 1 click, client files automatically opened for incoming calls, automatic logging of incoming and outgoing calls. ..." CRM integration. Your. Your business phone system linked to your CRM or professional software
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well RingOver solved their Contact Center Software needs. Cuspera uses 339 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using RingOver.
Use Cases
Peers recommend Helpdesk Management , Sales Call Management , Collaboration , as the business use cases that they have been most satisfied while using RingOver.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...With Ringover, take advantage of phone features right from your CRM or helpdesk (Salesforce, Zoho, Hubspot, Pipedrive, Zendesk, Gorgias, Freshdesk, Sellsy…): call in 1 click, client files automatically opened for incoming calls, automatic logging of incoming and outgoing calls. ..." CRM integration. Your. Your business phone system linked to your CRM or professional software |
| Sales Call Management with Phone Calls |
4.88/5 ★ |
"...Users can also access advanced call-centre features such as CRM and Helpdesk integrations, automatic call activity logging, click-to-call, call supervisions, call recording, after-call management, IVR, real-time analytics, and more...." Peer review |
| call recording |
4.71/5 ★ |
"...Users can also access advanced call-centre features such as CRM and Helpdesk integrations, automatic call activity logging, click-to-call, call supervisions, call recording, after-call management, IVR, real-time analytics, and more...." Peer review |
| Collaboration with Phone Calls and Mobile |
4.78/5 ★ |
"...Access tools that will boost collaboration within your team...." Manage your customers calls |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...With Ringover, take advantage of phone features right from your CRM or helpdesk (Salesforce, Zoho, Hubspot, Pipedrive, Zendesk, Gorgias, Freshdesk, Sellsy…): call in 1 click, client files automatically opened for incoming calls, automatic logging of incoming and outgoing calls. ..." CRM integration. Your. Your business phone system linked to your CRM or professional software |
|
| Sales Call Management with Phone Calls |
4.88/5 ★ |
"...Users can also access advanced call-centre features such as CRM and Helpdesk integrations, automatic call activity logging, click-to-call, call supervisions, call recording, after-call management, IVR, real-time analytics, and more...." Peer review |
|
| call recording |
4.88/5 ★ |
| Collaboration with Phone Calls and Mobile |
4.78/5 ★ |
"...Access tools that will boost collaboration within your team...." Manage your customers calls |
|
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 339 insights from peers and experts to help you assess how these RingOver use cases fit your Contact Center Software needs.
Popular Business Setting
for RingOver
Top Industries
- Health, Wellness and Fitness
- Information Technology and Services
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
Peers used RingOver to Acquire customers and Increase sales & revenue
RingOver Alternatives
Peer and Expert Opinion on Features
for RingOver
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (24) |
| Ticketing | Read Reviews (11) |
| Personalization | Read Reviews (10) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (24) |
| Ticketing | Read Reviews (11) |
| Personalization | Read Reviews (10) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for RingOver
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (33) |
| Data Import | Read Reviews (41) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (33) |
| Data Import | Read Reviews (41) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (37) |
| Phone Support | Read Reviews (11) |
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (37) |
| Phone Support | Read Reviews (11) |
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for RingOver
Overall Risk Meter
Top Failure Risks for RingOver
Vendor Profile Details
Company Name
RingOver
Company Website
https://www.ringover.com/en/HQ Location
26 rue Friant, 75014 Paris, France
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