Zoho Connect Overview

This is a summary of the comprehensive capabilities and benefits of Zoho Connect based on over 385 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoho Connect, belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoho Connect is right for your needs? Our Cuspera AI engine can evaluate how Zoho Connect fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho Connect supports business activities such as:

  • Collaboration
  • Communication Management
  • Knowledge Management
  • Engaging And Following Up
  • Content Sharing

Zoho Connect can help you with many business goals, such as Improve Internal Communications, Scale Best Practices, Enhance Customer Relationships, and Enter New Markets Internationally Or Locally. It can help manage these activities if you use Chat E-Mail and Social Media for these needs. As a solution, Zoho Connect's capabilities include Personalization, Feedback Surveys, and Alerts: Popups & Notifications.

Zoho Connect was founded in 1996. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accompl...ishments and milestones inside and outside of the workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees. " - Terrence Liverpool

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoho Connect solved their Team Collaboration needs. Cuspera uses 385 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using Zoho Connect.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Communication Management , Knowledge Management , as the business use cases that they have been most satisfied while using Zoho Connect.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration

4.96/5 ★

Read Reviews (75)

"...I found this blog particularly useful in my evaluations: https://www.idealware.org/few-good-tools-board-portals-and-other-ways-collaborate/...."
Communication Management with Chat, E-Mail and Social Media

4.60/5 ★

Read Reviews (13)

"...Great tool for company content management and communication...."
sending & publishing communications

4.49/5 ★

Read Reviews (5)

"...People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails...."
tracking & monitoring communications

3.08/5 ★

Read Reviews (2)

"...I have integrated a zap to track my social media shares as well in the calendar view and it works amazing...."
Knowledge Management

4.66/5 ★

Read Reviews (9)

"...Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick...."
creating knowledge base

3.33/5 ★

Read Reviews (1)

"...What we also like about Connect is the ability to create a knowledge base for our employees using Manuals...."
PEER EXPERIENCES
Collaboration

4.96/5 ★

Read Reviews (75)

"...I found this blog particularly useful in my evaluations: https://www.idealware.org/few-good-tools-board-portals-and-other-ways-collaborate/...." Peer review by Carla A, Clinical Associate Professor of Radiography, Education
Communication Management with Chat, E-Mail and Social Media

4.60/5 ★

Read Reviews (13)

"...Great tool for company content management and communication...." Peer review by Sajid Zaman
sending & publishing communications

4.60/5 ★

Read Reviews (5)

tracking & monitoring communications

4.60/5 ★

Read Reviews (2)

Knowledge Management

4.66/5 ★

Read Reviews (9)

"...Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick...." Peer review
creating knowledge base

4.66/5 ★

Read Reviews (1)

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 385 insights from peers and experts to help you assess how these Zoho Connect use cases fit your Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Terrence Liverpool

Senior Marketing and Digital Communications Manager

The International Securities Exchange (ISE)

Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accomplishments and milestones inside and outside of the ...workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees.

Testimonial By Terrence Liverpool

Bachir Njoya

Project Manager

egg3

We use Zoho Connect for internal discussions about administration and ongoing projects. We also use it to bring together our remote workers (such as me), and it helps us pool our efforts, and be a more cohesive team. Testimonial By Bachir Njoya

Mark Santelia

President

Booster Club

Zoho Connect has been a total game changer for our communication within The Booster Club. Testimonial By Mark Santelia
CUSTOMERS TESTIMONIALS

Terrence Liverpool

Senior Marketing and Digital Communications Manager

The International Securities Exchange (ISE)

Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accomplishments and milestones inside and outside of the ...workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees.

Testimonial By Terrence Liverpool

Bachir Njoya

Project Manager

egg3

We use Zoho Connect for internal discussions about administration and ongoing projects. We also use it to bring together our remote workers (such as me), and it helps us pool our efforts, and be a more cohesive team. Testimonial By Bachir Njoya

Mark Santelia

President

Booster Club

Zoho Connect has been a total game changer for our communication within The Booster Club. Testimonial By Mark Santelia

Case Studies

COMPANY CASE STUDIES
Case Study Gutenberg

How Gutenberg uses Zoho Connect to improve their internal communication and access to information.

Read More

Popular Business Setting

for Zoho Connect

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoho Connect to Improve internal communications and Scale best practices

Peer and Expert Opinion on Features

for Zoho Connect

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.32/5 ★

Read Reviews (10)
Feedback surveys

4.00/5 ★

Read Reviews (10)
Alerts: popups & Notifications

3.00/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.32/5 ★

Read Reviews (10)
Feedback surveys

4.00/5 ★

Read Reviews (10)
Alerts: popups & Notifications

3.00/5 ★

Read Reviews (8)

IT and Other Capabilities

for Zoho Connect

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.35/5 ★

Read Reviews (35)
Data Export

3.87/5 ★

Read Reviews (16)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.35/5 ★

Read Reviews (35)
Data Export

3.87/5 ★

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5 ★

Read Reviews (6)
Phone Support

3.52/5 ★

Read Reviews (1)
Email Support

3.37/5 ★

Read Reviews (4)
24/7 Support

3.31/5 ★

Read Reviews (27)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5 ★

Read Reviews (6)
Phone Support

3.52/5 ★

Read Reviews (1)
Email Support

3.37/5 ★

Read Reviews (4)
24/7 Support

3.31/5 ★

Read Reviews (27)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (23)
Analytics

3.78/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (23)
Analytics

3.78/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Zoho Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Connect

Vendor Profile Details

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE