Zoho Connect Overview

Zoho-Connect offers modern intranet software to enhance internal communications, surveys, and task management. It unifies company efforts to boost culture and achieve common goals.

Use Cases

Customers recommend Collaboration, Communication Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Zoho Connect.

Other use cases:

  • Engaging And Following Up
  • Content Sharing
  • Document Sharing
  • Online Polls
  • Workflow Management
  • Customer Feedback Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Zoho Connect.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Connect works with different mediums / channels such as Chat. E-Mail. and Social Media.

Zoho Connect's features include Personalization, Feedback Surveys, and Alerts: Popups & Notifications. and Zoho Connect support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoho Connect analytics capabilities include Custom Reports, and Analytics.

Reviews

"We use Zoho Connect for our inter-office communication and it is more efficient for accessing real time information." - François NANQUETTE

Zoho Connect, Claromentis, Happeo, Unily, BlogIn®, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Connect

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Connect is popular in Marketing And Advertising, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Connect Use Cases

How can Zoho Connect enhance your Collaboration process?

What Are the key features of Zoho Connect for Communication Management?

How does Zoho Connect facilitate Knowledge Management?

What benefits does Zoho Connect offer for Engaging And Following Up?

How does Zoho Connect facilitate Content Sharing?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho Connect solved their Team Collaboration needs. Cuspera uses 385 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

François NANQUETTE

Owner

Généraction
We use Zoho Connect for our inter-office communication and it is more efficient for accessing real time information. Testimonial By François NANQUETTE
Zoho Connect testimonial

Liza Bhansali

World Hindu Foundation
Zoho has provided us with a super smart service that is constantly evolving to serve our needs, and is very efficient and cost-effective at the same time. Testimonial By Liza Bhansali
Zoho Connect testimonial

Manager

A leading fashion company
Zoho Connect has definitely stream-lined communication. As our team is mobile, we use Zoho Connect's mobile apps a lot. Testimonial By A leading fashion company
CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

François NANQUETTE

Owner

Généraction
We use Zoho Connect for our inter-office communication and it is more efficient for accessing real time information. Testimonial By François NANQUETTE
Zoho Connect testimonial

Liza Bhansali

World Hindu Foundation
Zoho has provided us with a super smart service that is constantly evolving to serve our needs, and is very efficient and cost-effective at the same time. Testimonial By Liza Bhansali
Zoho Connect testimonial

Manager

A leading fashion company
Zoho Connect has definitely stream-lined communication. As our team is mobile, we use Zoho Connect's mobile apps a lot. Testimonial By A leading fashion company

Case Studies

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Read more →
Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Read more →
Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Read more →
Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Read more →
Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Read more →
Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Read more →

Video

Integrating Google Drive with Zoho Connect

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lightning

Peers used Zoho Connect for collaboration and communication management

Zoho Connect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (23)
Analytics

3.78/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (23)
Analytics

3.78/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Zoho Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Connect

Zoho Corporation Pvt. Ltd News

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Google Ads adds Zoho CRM integration for customer match and offline conversions - Search Engine Land

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Read more →
Product

Zoho CRM Q2 2025 update

Zoho released its Q2 2025 update for Zoho CRM, introducing "CRM For Everyone," a major feature enabling cross-team collaboration across marketing, sales, and support. The update enhances sales force automation and streamlines customer engagement, supporting coordinated workflows and improved productivity for business users.

Read more →

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE