Zoho Connect Overview

Zoho-Connect offers modern intranet software to enhance internal communications, surveys, and task management. It unifies company efforts to boost culture and achieve common goals.

Use Cases

Customers recommend Collaboration, Communication Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Zoho Connect.

Other use cases:

  • Engaging And Following Up
  • Content Sharing
  • Document Sharing
  • Online Polls
  • Workflow Management
  • Customer Feedback Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Zoho Connect.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zoho Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Connect works with different mediums / channels such as Chat. E-Mail. and Social Media.

Zoho Connect's features include Personalization, Feedback Surveys, and Alerts: Popups & Notifications. and Zoho Connect support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoho Connect analytics capabilities include Custom Reports, and Analytics.

Reviews

"It's amazing how well connected our entire office is. Thanks to Zoho Connect for catering to our "Facebook-like" needs." - Rusty Dycus

Peer review evidence (same sources as the product rating summary)

"...Zoho Connect specifically is a tool that enables remote teams to hold virtual meetings, conferences, and collaborate on work projects seamlessly...." 8 Best Work From Home Tools To Combat the Spread of Coronavirus
"...It is a very versatile tool that will help you manage the communication between the different members of your team, this will allow fluidity in the management of projects and general tasks of the company, you can archive documents, use the calendar to schedule important meetings, chat online to consult the rest of your colleagues aspects related to the projects and receive assignments quickly...." Peer review by yislaine H, Analista técnico de la NIC.VE
"...This includes a knowledge base...." Zoho Connect Makes It Easy to Collaborate With Your Team

Zoho Connect, Claromentis, Happeo, Unily, BlogIn®, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Connect

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Connect is popular in Marketing And Advertising, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Connect Customer wins, Customer success stories, Case studies

How can Zoho Connect optimize your Collaboration Workflow?

What makes Zoho Connect ideal for Communication Management?

How efficiently Does Zoho Connect manage your Knowledge Management?

How does Zoho Connect address your Engaging And Following Up Challenges?

How can Zoho Connect enhance your Content Sharing process?

11 buyers and buying teams have used Cuspera to assess how well Zoho Connect solved their Team Collaboration needs. Cuspera uses 385 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

Rusty Dycus

KERUSSO.COM

It's amazing how well connected our entire office is. Thanks to Zoho Connect for catering to our "Facebook-like" needs. Testimonial By Rusty Dycus
Zoho Connect testimonial

Terrence Liverpool

Senior Marketing and Digital Communications Manager

The International Securities Exchange (ISE)

Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accomplishments and milestones inside and outside of the ...workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees.

Testimonial By Terrence Liverpool
Zoho Connect testimonial

Operations Manager

Leading social service organization

Zoho Connect has allowed us to share information and learnings from across the organisation and across project areas. Testimonial By Operations Manager
CUSTOMERS TESTIMONIALS
Zoho Connect testimonial

Rusty Dycus

KERUSSO.COM

It's amazing how well connected our entire office is. Thanks to Zoho Connect for catering to our "Facebook-like" needs. Testimonial By Rusty Dycus
Zoho Connect testimonial

Terrence Liverpool

Senior Marketing and Digital Communications Manager

The International Securities Exchange (ISE)

Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accomplishments and milestones inside and outside of the ...workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees.

Testimonial By Terrence Liverpool
Zoho Connect testimonial

Operations Manager

Leading social service organization

Zoho Connect has allowed us to share information and learnings from across the organisation and across project areas. Testimonial By Operations Manager
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Integrating Google Drive with Zoho Connect

Video Thumbnail
lightning

Peers used Zoho Connect for collaboration and communication management

Zoho Connect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (23)
Analytics

3.78/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.25/5 ★

Read Reviews (23)
Analytics

3.78/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Zoho Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Connect

Zoho Corporation Pvt. Ltd News

Product

Zoho Launches Nigeria Edition of Zoho Books for VAT, E-Invoicing Compliance

Zoho launched the Nigeria edition of Zoho Books, a cloud-based accounting solution, to aid businesses in VAT and e-invoicing compliance. This edition includes AI-native financial tools for managing finances, offering features like VAT rate automation, e-invoice submission, and anomaly detection. The launch is part of Zoho's finance suite, which includes various applications tailored for local tax needs in multiple countries.

Product

Zoho Books is now ICAEW accredited

Zoho Books has received accreditation from the Institute of Chartered Accountants in England and Wales (ICAEW), affirming its compliance with high standards in accounting software. This accreditation ensures Zoho Books meets stringent technical and functional criteria, enhancing its reliability for businesses and finance professionals in the UK.

Product

Zoho Books Launches Nigeria Edition for Tax Compliance

Zoho launched a Nigeria edition of Zoho Books, integrating local tax compliance features with its cloud-based accounting platform. The software automates VAT and e-invoicing processes, aligning with Nigeria's digital tax administration. It includes AI tools like Ask Zia for financial insights, enhancing compliance and financial management for Nigerian businesses.

Product

Zoho Sign takes a bite of Apple's latest: iOS 27, iPadOS 27, and macOS Golden Gate

Zoho Sign has integrated with Apple's latest operating systems, iOS 27, iPadOS 27, and macOS Golden Gate, enhancing its functionality with features like app resizability, on-device awareness, and Siri AI integration. These updates improve user experience by allowing seamless multitasking, quick access to document information, and voice-command management of agreements.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE