Contentsquare Overview
Contentsquare is an AI-driven platform that delivers deep insights to enhance user engagement and retention. It combines Experience and Product Analytics with Voice of Customer tools to provide a comprehensive view of customer interactions. This platform helps businesses understand customer behavior, enabling teams to create more intuitive digital journeys. A standout feature is its ability to seamlessly integrate with everyday tools, ensuring that insights are easily accessible across teams. By focusing on user experience, Contentsquare positions digital experiences as a key revenue driver, offering businesses a powerful way to connect with their audience and improve conversion rates.
Use Cases
Customers recommend Engagement Management, Competitive Intelligence, Social Media Analytics, as the business use cases that they have been most satisfied with while using Contentsquare.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Contentsquare.
Contentsquare Use-Cases and Business Priorities: Customer Satisfaction Data
Contentsquare works with different mediums / channels such as Mobile. Website. Mobile App etc.
Contentsquare's features include Dashboard, Landing Page, Alerts: Popups & Notifications, etc. and Contentsquare support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Contentsquare analytics capabilities include Analytics, and Custom Reports.
Reviews
"Before Contentsquare, we were working in the dark. It was very difficult to see if people were reading articles we write, if people were interacting with those articles, whether or not they were buying products from those articles. As soon as I've m...apped and zoned a page, as soon as I've put the details into our dashboard, it all comes to life. Then I have the ability to make changes I need to increase conversion, increase revenue." - Carla Martine
Contentsquare, Quadient CCM platform, Whatfix, RapidSpike, freshping, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Contentsquare, the global leader in digital experience intelligence, helps optimize and improve users' digital experience. Customer experience is enhanced through their Digital Experience Platform (DXP).
Popular Business Setting
for Contentsquare
Top Industries
- Hospitality
- Food & Beverages
- Financial Services
Popular in
- Mid Market
- Large Enterprise
- Small Business
Contentsquare is popular in Hospitality, Food & Beverages, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.
Contentsquare Customer wins, Customer success stories, Case studies
How efficiently Does Contentsquare manage your Engagement Management?
Why is Contentsquare the best choice for Competitive Intelligence?
Why is Contentsquare the best choice for Merchandising?
53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Before Contentsquare, we were working in the dark. It was very difficult to see if people were reading articles we write, if people were interacting with those articles, whether or not they were buying products from those articles. As soon as I've mapped and zoned a page, as soon as I've put the de...tails into our dashboard, it all comes to life. Then I have the ability to make changes I need to increase conversion, increase revenue. |
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Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design. |
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Contentsquare is used by our merchandising team. We have 5 other brands and 35,000 SKUs, so it’s a lot of decisions to make to decide; which products need to be featured on which page? What do we promote? How do we promote it? Our merchandising team is using a lot of data provided by Contentsquare ...to make better decisions. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Carla Martine Head of Content & Publishing Feel Unique |
Before Contentsquare, we were working in the dark. It was very difficult to see if people were reading articles we write, if people were interacting with those articles, whether or not they were buying products from those articles. As soon as I've mapped and zoned a page, as soon as I've put the de...tails into our dashboard, it all comes to life. Then I have the ability to make changes I need to increase conversion, increase revenue. |
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Eumir Nicasio Head of Product, Digital & eCommerce GoPro |
Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design. |
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Joel Palix CEO Feelunique |
Contentsquare is used by our merchandising team. We have 5 other brands and 35,000 SKUs, so it’s a lot of decisions to make to decide; which products need to be featured on which page? What do we promote? How do we promote it? Our merchandising team is using a lot of data provided by Contentsquare ...to make better decisions. |
John Lewis & Partners - Retail
Read more →Rhone - Retail
Read more →easyJet holidays - Travel & Hospitality
Read more →Ocado Retail - Food & Beverages
Read more →Admiral - Financial Services
Read more →E.ON - Utilities
Read more →Contentsquare Retail Media
Frequently Asked Questions(FAQ)
for Contentsquare
What is Contentsquare?
Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.
Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.
Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.
What is Contentsquare used for?
What are the top features of Contentsquare?
Who uses Contentsquare?
What are Contentsquare alternatives?
Where is Contentsquare located?
Peers used Contentsquare for engagement management and competitive intelligence
Contentsquare Competitors
Contentsquare Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (177) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (177) |
Contentsquare Integrations
Contentsquare integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Contentsquare
Software Failure Risk Guidance
?for Contentsquare
Overall Risk Meter
Top Failure Risks for Contentsquare
Contentsquare News
Contentsquare to acquire Loris AI, further supporting conversation intelligence
Contentsquare to acquire Loris AI, further supporting conversation intelligence
Contentsquare to enhance CX intelligence offering with Loris AI ...
Contentsquare has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform. This acquisition aims to enhance Contentsquare's customer experience intelligence platform by integrating AI analytics focused on customer conversations and agent performance. The integration will provide business leaders with a comprehensive view of the customer journey, optimizing conversational interactions and improving customer experience.
Contentsquare Buys Conversation Intelligence Firm Loris
Contentsquare has acquired Loris AI, a conversation intelligence platform, to enhance its digital analytics capabilities. This acquisition aims to integrate conversation-based insights with customer journey analytics, providing users with tools to optimize customer interactions and improve outcomes like satisfaction and retention.
Contentsquare Adds Loris AI Conversation Analytics - CMSWire.com
Contentsquare has announced its acquisition of Loris AI, a conversation intelligence platform. This move aims to enhance Contentsquare's digital analytics capabilities by integrating AI-powered conversation analytics, providing businesses with deeper insights into customer journeys. The acquisition reflects a growing trend of merging digital and conversational analytics to improve customer experience.
Contentsquare Profile
Company Name
Contentsquare
Company Website
https://contentsquare.com/HQ Location
5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR
Employees
501-1000
Social
Financials
SERIES F
