Contentsquare Overview

Contentsquare, the global leader in digital experience intelligence, helps optimize and improve users' digital experience. Customer experience is enhanced through their Digital Experience Platform (DXP).

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Social Media Analytics, as the business use cases that they have been most satisfied with while using Contentsquare.

Other use cases:

  • Searching For Content
  • Merchandising
  • Products & Pricelist Management
  • Collaboration
  • Rating And Review Management
  • Lead Engagement
  • Lead Qualification: Technographic
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Contentsquare.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Brand Engagement
  • Scale Best Practices
See all business priorities See less business priorities

Contentsquare Use-Cases and Business Priorities: Customer Satisfaction Data

Contentsquare works with different mediums / channels such as Mobile, Website, Mobile App, etc.

Contentsquare's features include Dashboard, Landing Page, Alerts: Popups & Notifications, etc.

Reviews

"We rely most on Contentsquare's ability to analyze everything retrospectivelty. The security that any part of our website or a campaign is covered; the reliability to go back and ask a dozen different questions in a dozen different ways, without the... need for upfront planning, allows the investigative nature of our analyses to be always on point." - Ben Stephens

Contentsquare, HeadSpin, Quadient CCM platform, Kurtosys, Optimizely Digital Experience Platform, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Contentsquare

Top Industries

  • Hospitality
  • Food & Beverages
  • Financial Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Contentsquare is popular in Hospitality, Food & Beverages, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on Contentsquare Use Cases

How can Contentsquare enhance your Engagement Management process?

Why is Contentsquare the best choice for Competitive Intelligence?

What Are the key features of Contentsquare for Merchandising?

23+ more Business Use Cases

53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Contentsquare testimonial

Ben Stephens

Senior Manager, Digital and Performance Analytics

Burberry

We rely most on Contentsquare's ability to analyze everything retrospectivelty. The security that any part of our website or a campaign is covered; the reliability to go back and ask a dozen different questions in a dozen different ways, without the need for upfront planning, allows the investigati...ve nature of our analyses to be always on point.

Testimonial By Ben Stephens
Contentsquare testimonial

Lauren Hatch

UX Research Manager

Orvis

Before Contentsquare we were kind of blind to what our customer was doing online. It was really hard to uncover shopping behavior Testimonial By Lauren Hatch
Contentsquare testimonial

Joel Palix

CEO

Feelunique

Contentsquare is used by our merchandising team. We have 5 other brands and 35,000 SKUs, so it’s a lot of decisions to make to decide; which products need to be featured on which page? What do we promote? How do we promote it? Our merchandising team is using a lot of data provided by Contentsquare ...to make better decisions.

Testimonial By Joel Palix
CUSTOMERS TESTIMONIALS
Contentsquare testimonial

Ben Stephens

Senior Manager, Digital and Performance Analytics

Burberry

We rely most on Contentsquare's ability to analyze everything retrospectivelty. The security that any part of our website or a campaign is covered; the reliability to go back and ask a dozen different questions in a dozen different ways, without the need for upfront planning, allows the investigati...ve nature of our analyses to be always on point.

Testimonial By Ben Stephens
Contentsquare testimonial

Lauren Hatch

UX Research Manager

Orvis

Before Contentsquare we were kind of blind to what our customer was doing online. It was really hard to uncover shopping behavior Testimonial By Lauren Hatch
Contentsquare testimonial

Joel Palix

CEO

Feelunique

Contentsquare is used by our merchandising team. We have 5 other brands and 35,000 SKUs, so it’s a lot of decisions to make to decide; which products need to be featured on which page? What do we promote? How do we promote it? Our merchandising team is using a lot of data provided by Contentsquare ...to make better decisions.

Testimonial By Joel Palix

Case Studies

COMPANY INDUSTRY CASE STUDIES
Contentsquare case study
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Case Study Dreams

How one change boosted Black Friday revenue +18%

Read More
Contentsquare case study
NA
Case Study RingCentral

Streamlining the customer journey using behavioral data

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Contentsquare case study
NA
Case Study GoPro

Leveraging customer behavior insights for a standout brand experience

Read More

Video

Contentsquare Retail Media

Video Thumbnail

Frequently Asked Questions(FAQ)

for Contentsquare

What is Contentsquare?

Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.

Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.

Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.

What is Contentsquare used for?

Contentsquare is a Digital Experience Platform Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Competitive Intelligence and Social Media Analytics .

What are the top features of Contentsquare?

Dashboard, Landing page and Alerts: popups & Notifications are some of the top features of Contentsquare.

Who uses Contentsquare?

Contentsquare is used by Hospitality, Food & Beverages and Financial Services among other industries.

What are Contentsquare alternatives?

HeadSpin, Quadient CCM Platform, Kurtosys and Optimizely Digital Experience Platform are popular alternatives for Contentsquare.

Where is Contentsquare located?

Contentsquare is headquartered at 5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR.
lightning

Peers used Contentsquare for engagement management and competitive intelligence

Contentsquare Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (35)
Analytics

4.84/5 ★

Read Reviews (215)
Custom Reports

4.75/5 ★

Read Reviews (177)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (35)
Analytics

4.84/5 ★

Read Reviews (215)
Custom Reports

4.75/5 ★

Read Reviews (177)

Software Failure Risk Guidance

?

for Contentsquare

Overall Risk Meter

Low Medium High

Top Failure Risks for Contentsquare

Contentsquare Feeds

A simpler path to great customer experiences

According to Gartner, organizations are spending 25.4% of their marketing budget on technology. At the same time, teams are using only a third of their stack’s capability. And it’s going down. Biggest impediment? The sheer “complexity and sprawl� of the current MarTech ecosystem. In the realm of Customer Experience (CX), the accumulation of underused tech […]

The post A simpler path to great customer experiences appeared first on Contentsquare.

12/06/2024 - source

Contentsquare announces new Experience Intelligence platform to deepen customer understanding, embeds AI throughout its solution

Global analytics leader integrates qualitative and quantitative analytics with native Voice of Customer (VoC) product addition to help brands improve NPS, retention, conversion, and performance. London, June 13th, 2024, 4:00 am ET / 9:00 am BST – Contentsquare, a global leader in Digital Analytics, today announced its new Experience Intelligence platform, connecting for the first […]

The post Contentsquare announces new Experience Intelligence platform to deepen customer understanding, embeds AI throughout its solution appeared first on Contentsquare.

12/06/2024 - source

Creating a Family-Friendly Workplace at Contentsquare

Did you know that June 1 is Global Parents Day? Most parents may think that every day is global children’s day, so it’s important to shed light on the group of people who do it all: working parents! I recently had the opportunity to moderate a parent-packed panel supported by Contentsquare, focused on fostering a […]

The post Creating a Family-Friendly Workplace at Contentsquare appeared first on Contentsquare.

11/06/2024 - source

Contentsquare Profile

Company Name

Contentsquare

Company Website

https://contentsquare.com/

HQ Location

5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR

Employees

501-1000

Social

Financials

SERIES F