Contentsquare Overview

Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.

Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.

Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.

Cuspera Reviews

53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Contentsquare.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Brand Engagement
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Competitive Intelligence , Social Media Analytics , as the business use cases that they have been most satisfied while using Contentsquare.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile, Website and Mobile App

4.97/5

Read Reviews (63)

"...Founded in 2012, Paris-based Contentsquare uses AI-driven analytics to boost visitor engagement and improve conversion rates, especially for e-commerce companies. ..." Paris-based UX optimisation platform Contentsquare raises 52.5 million in Series C funding
engaging and following up

4.90/5

Read Reviews (24)

Competitive Intelligence

4.77/5

Read Reviews (41)

"...Explore our industry-driven analytics benchmark report to see how your company performs vs. your competitors. ..." Case Study Beerwulf
Social Media Analytics

4.69/5

Read Reviews (41)

"...A solution combining the power of session replay with the scale of dashboard analytics, Insights surfaces page scores and recommendations for marketers, voice of customer and operations teams, ranking issues and opportunities, displaying key impact stats, and providing shortcuts to drill into session replays and other detailed information...." Contentsquare Platform Innovations Reveal Biggest Opportunities to Grow Digital Results
PEER EXPERIENCES
Engagement Management with Mobile, Website and Mobile App

4.97/5

Read Reviews (63)

"...Founded in 2012, Paris-based Contentsquare uses AI-driven analytics to boost visitor engagement and improve conversion rates, especially for e-commerce companies. ..." Paris-based UX optimisation platform Contentsquare raises 52.5 million in Series C funding
engaging and following up

4.97/5

Read Reviews (24)

Competitive Intelligence

4.77/5

Read Reviews (41)

"...Explore our industry-driven analytics benchmark report to see how your company performs vs. your competitors. ..." Case Study Beerwulf
Social Media Analytics

4.69/5

Read Reviews (41)

"...A solution combining the power of session replay with the scale of dashboard analytics, Insights surfaces page scores and recommendations for marketers, voice of customer and operations teams, ranking issues and opportunities, displaying key impact stats, and providing shortcuts to drill into session replays and other detailed information...." Contentsquare Platform Innovations Reveal Biggest Opportunities to Grow Digital Results

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 834 insights from peers and experts to help you assess how these Contentsquare use cases fit your Digital Experience Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Lisa Skowrup

Senior Manager, Site Experience

The North Face

What’s great about Contentsquare is that the insights are visual and extremely easy to digest. It’s particularly helpful to be able to give the creative or leadership team a clear picture of pain points and successes — it helps secure immediate buy-in and significantly reduces time to action, meani...ng we don’t miss out on potential sales.

Testimonial By Lisa Skowrup

Steve Thompson

Head of User Experience

Dune (UK)

Contentsquare gives us the ability to have a more 3D-view of the data that comes from platforms like Google Analytics and our testing tool. It's like Contentsquare is the bridge between them. Testimonial By Steve Thompson

Charles Daumas

Head of Ecommerce

Rail Europe

Contentsquare will allow us to have a global vision of our KPIs instead of having to aggregate data from multiple sources. Also, being able to know where exactly to focus our attention will save us considerable time in implementing our optimisation actions. Testimonial By Charles Daumas
CUSTOMERS TESTIMONIALS

Lisa Skowrup

Senior Manager, Site Experience

The North Face

What’s great about Contentsquare is that the insights are visual and extremely easy to digest. It’s particularly helpful to be able to give the creative or leadership team a clear picture of pain points and successes — it helps secure immediate buy-in and significantly reduces time to action, meani...ng we don’t miss out on potential sales.

Testimonial By Lisa Skowrup

Steve Thompson

Head of User Experience

Dune (UK)

Contentsquare gives us the ability to have a more 3D-view of the data that comes from platforms like Google Analytics and our testing tool. It's like Contentsquare is the bridge between them. Testimonial By Steve Thompson

Charles Daumas

Head of Ecommerce

Rail Europe

Contentsquare will allow us to have a global vision of our KPIs instead of having to aggregate data from multiple sources. Also, being able to know where exactly to focus our attention will save us considerable time in implementing our optimisation actions. Testimonial By Charles Daumas

Case Studies

COMPANY CASE STUDIES
Case Study L’Occitane

Increasing conversion by understanding users

Read More
Case Study Space NK

Delivering beautiful experiences for cosmetics customers

Read More
Case Study RingCentral

Streamlining the customer journey using behavioral data

Read More

Popular Business Setting

for Contentsquare

Top Industries

  • Hospitality
  • Food & Beverages
  • Financial Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Peers used Contentsquare to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Contentsquare

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.78/5

Read Reviews (15)
Landing page

4.38/5

Read Reviews (9)
Alerts: popups & Notifications

4.70/5

Read Reviews (9)
Personalization

4.66/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Dashboard

4.78/5

Read Reviews (15)
Landing page

4.38/5

Read Reviews (9)
Alerts: popups & Notifications

4.70/5

Read Reviews (9)
Personalization

4.66/5

Read Reviews (8)

IT and Other Capabilities

for Contentsquare

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5

Read Reviews (67)
Data Export

4.42/5

Read Reviews (15)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5

Read Reviews (67)
Data Export

4.42/5

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5

Read Reviews (38)
Chat Support

3.39/5

Read Reviews (4)
Email Support

2.50/5

Read Reviews (2)
Phone Support

2.50/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5

Read Reviews (38)
Chat Support

3.39/5

Read Reviews (4)
Email Support

2.50/5

Read Reviews (2)
Phone Support

2.50/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (35)
Analytics

4.84/5

Read Reviews (215)
Custom Reports

4.75/5

Read Reviews (177)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (35)
Analytics

4.84/5

Read Reviews (215)
Custom Reports

4.75/5

Read Reviews (177)

Software Failure Risk Guidance

?

for Contentsquare

Overall Risk Meter

Low Medium High

Top Failure Risks for Contentsquare

Vendor Profile Details

Company Name

Contentsquare

Company Website

https://contentsquare.com/

HQ Location

5 boulevard de la Madeleine, Paris, Île-de-France 75001, FR

Employees

501-1000

Social

Financials

Series C