Contentsquare Overview
Contentsquare is an AI-driven platform that delivers deep insights to enhance user engagement and retention. It combines Experience and Product Analytics with Voice of Customer tools to provide a comprehensive view of customer interactions. This platform helps businesses understand customer behavior, enabling teams to create more intuitive digital journeys. A standout feature is its ability to seamlessly integrate with everyday tools, ensuring that insights are easily accessible across teams. By focusing on user experience, Contentsquare positions digital experiences as a key revenue driver, offering businesses a powerful way to connect with their audience and improve conversion rates.
Use Cases
Customers recommend Engagement Management, Competitive Intelligence, Social Media Analytics, as the business use cases that they have been most satisfied with while using Contentsquare.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Contentsquare.
Contentsquare Use-Cases and Business Priorities: Customer Satisfaction Data
Contentsquare works with different mediums / channels such as Mobile. Website. Mobile App etc.
Contentsquare's features include Dashboard, Landing Page, Alerts: Popups & Notifications, etc. and Contentsquare support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Contentsquare analytics capabilities include Analytics, and Custom Reports.
Reviews
"Contentsquare’s powerful visualization tools put it ahead of every other analytics solution in the market. We can put it in the hands of the wider teams from content, UX and analytics to merchandising, product and mobile teams without months of lear...ning how to use it." - Jason Black
Contentsquare, Quadient CCM platform, Whatfix, RapidSpike, freshping, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Contentsquare, the global leader in digital experience intelligence, helps optimize and improve users' digital experience. Customer experience is enhanced through their Digital Experience Platform (DXP).
Popular Business Setting
for Contentsquare
Top Industries
- Hospitality
- Food & Beverages
- Financial Services
Popular in
- Mid Market
- Large Enterprise
- Small Business
Contentsquare is popular in Hospitality, Food & Beverages, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.
Comprehensive Insights on Contentsquare Use Cases
What makes Contentsquare ideal for Engagement Management?
How does Contentsquare address your Competitive Intelligence Challenges?
What solutions does Contentsquare provide for Merchandising?
23+ more Business Use Cases
53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Contentsquare’s powerful visualization tools put it ahead of every other analytics solution in the market. We can put it in the hands of the wider teams from content, UX and analytics to merchandising, product and mobile teams without months of learning how to use it. Testimonial By Jason Black |
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Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase. |
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An analytical tool can only be useful if it highlights areas for improvement that we can work on to enhance our relationships with our own users. Contentsquare’s technology easily surfaces these recommendations, giving our teams the ability to use customer data to better inform how we can determine... areas for improvement that will make the difference. |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Jason Black Web Communications Manager IKEA |
Contentsquare’s powerful visualization tools put it ahead of every other analytics solution in the market. We can put it in the hands of the wider teams from content, UX and analytics to merchandising, product and mobile teams without months of learning how to use it. Testimonial By Jason Black |
![]() Mathieu STAAT Digital & Customer Marketing Director EMEA |
Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase. |
![]() Xavier Perret Chief Digital Officer (B2B) Orange |
An analytical tool can only be useful if it highlights areas for improvement that we can work on to enhance our relationships with our own users. Contentsquare’s technology easily surfaces these recommendations, giving our teams the ability to use customer data to better inform how we can determine... areas for improvement that will make the difference. |
Case Studies
CASE STUDY Space NK
CASE STUDY Dune London
CASE STUDY Avon
CASE STUDY Beerwulf
CASE STUDY Moss Bros. Group
CASE STUDY Hobbycraft
Video
Contentsquare Retail Media

Frequently Asked Questions(FAQ)
for Contentsquare
What is Contentsquare?
Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.
Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.
Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.
What is Contentsquare used for?
What are the top features of Contentsquare?
Who uses Contentsquare?
What are Contentsquare alternatives?
Where is Contentsquare located?
Contentsquare Competitors
Contentsquare Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (35) |
Analytics | Read Reviews (215) |
Custom Reports | Read Reviews (177) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (35) |
Analytics | Read Reviews (215) |
Custom Reports | Read Reviews (177) |
Contentsquare Integrations
Contentsquare integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Contentsquare
Software Failure Risk Guidance
?for Contentsquare
Overall Risk Meter
Top Failure Risks for Contentsquare
Contentsquare News
Contentsquare Adds Loris AI Conversation Analytics - CMSWire.com
Contentsquare has announced its acquisition of Loris AI, a conversation intelligence platform. This move aims to enhance Contentsquare's digital analytics capabilities by integrating AI-powered conversation analytics, providing businesses with deeper insights into customer journeys. The acquisition reflects a growing trend of merging digital and conversational analytics to improve customer experience.
Contentsquare Launches Sense, Data Connect, and Smart Capture
Contentsquare has launched Sense, Data Connect, and Smart Capture at its CX Circle event in London. Sense is an AI-powered analytics suite designed to automate complex data analysis for digital experience teams. These new capabilities aim to help businesses act faster and achieve better results by moving from traditional analytics to automated, AI-driven insights.
Contentsquare Announces Sense: an AI Agent That Plans and Acts Like an Analyst
Contentsquare has introduced Sense, an AI-powered agent designed to analyze digital customer experience data and recommend actions. Sense automates the work of a digital experience analyst, providing insights and optimization strategies for websites and apps. This launch strengthens Contentsquares position in experience intelligence and AI-driven analytics for enterprise digital teams.
Contentsquare Expands Analytics Platform With Advanced AI Features to Accelerate Conversion, Retention and NPS Improvements - PR Newswire
Contentsquare enhances its analytics platform with new AI features to boost conversion, retention, and Net Promoter Score (NPS).
Contentsquare Profile
Company Name
Contentsquare
Company Website
https://contentsquare.com/HQ Location
5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR
Employees
501-1000
Social
Financials
SERIES F