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Quadient CCM platform

4.67 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(764 Reviews, Testimonials & Expert Opinions)
(764 Reviews, Testimonials & Expert Opinions)

Quadient | Customer experience. Activated

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Evaluating Quadient CCM platform for your Digital Experience Platform need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 764 insights from peers and experts who used Quadient CCM platform to help you determine how well it fits your Digital Experience Platform needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Quadient CCM platform solves your Digital Experience Platform needs.

Peer and Expert Opinions
for Quadient CCM platform

Goals

Improve internal communications and Increase sales & revenue are the most popular goals peers achieved using Quadient CCM platform .

Other goals:

  • Improve digital and social presence
  • Launch new products
  • Scale best practices
  • Improve efficiency
  • Establish thought leadership
See all goals See less goals

Channels

It is the best suited for omnichannel, mobile, mobile app, channels.

Other channels:

  • website
  • promotions
  • offline
  • on premises
  • social media
See all channels See less channels

Processes

Peers recommend engagement management, customer case management, communication management, as the business processes that they have been most satisfied while using Quadient CCM platform .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Engagement management

"...Customer Journey Mapping will strengthen the credibility of the customer engagement and streamline the delivery from concept to solution...."
Peer review by Fortune 500 Computer Hardware Company, Senior IT Architect, Fortune 500 Computer Hardware Company

engaging and following up

Customer case management With Mobile and Mobile app

"...Customer communication management, All types of customer communication media's can be handled using this, including mobile platforms...."
Peer review by User

Communication management With Omnichannel and Mobile and Mobile app

"...Document Handling Equipment Shipping & Tracking Solutions Other Check All Product Interest - Customer Experience Customer Experience Management Customer Communications Management Omnichannel Communications & Interactions Business Collaboration Digital Experience Archive & Retrieval Professional Services (CXM)..."
Moments that Matter: Critical Touchpoints that Make or Break the Customer Experience

+13 more business use cases

Our AI advisor, Wyz, harnessed 764 insights from peers and experts to help you assess how these Quadient CCM platform use cases fit your Digital Experience Platform needs.

Popular Business Setting
for Quadient CCM platform

Top Industries

  • Marketing and Advertising
  • Research
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Peers used Quadient CCM platform to Improve internal communications and Increase sales & revenue

Verify if it works for you

Peer and Expert Opinion on Features
for Quadient CCM platform

  • Low
  • Medium
  • High

Personalization

Templates

IT and Other Capabilities
for Quadient CCM platform

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Email Support

24/7 Support

Phone Support

Other

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Quadient CCM platform

Vendor Profile Details

Company Name Quadient
Company Website https://www.quadient.com/
HQ Location Appenzell, Switzerland
Employees 1001-5000
Social
Financials Private