Quadient CCM platform Overview
Quadient helps organizations create impactful customer connections. The company drives meaningful customer experiences globally.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Quadient CCM platform.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Quadient CCM platform.
Quadient CCM platform Use-Cases and Business Priorities: Customer Satisfaction Data
Quadient CCM platform works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.
Quadient CCM platform's features include Personalization, Alerts: Popups & Notifications, and Templates. and Quadient CCM platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Quadient CCM platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience." - Richard Pearce
Quadient CCM platform, Signable, CoConstruct, Contentsquare, CloudFlare, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Quadient CCM platform
Top Industries
- Education
- Design
- Construction
Popular in
- Mid Market
- Small Business
- Enterprise
Quadient CCM platform is popular in Education, Design, and Construction and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Quadient CCM platform Use Cases
What makes Quadient CCM platform ideal for Engagement Management?
What makes Quadient CCM platform ideal for Communication Management?
What solutions does Quadient CCM platform provide for Helpdesk Management?
How does Quadient CCM platform address your Contract Management Challenges?
What makes Quadient CCM platform ideal for Workflow Management?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Quadient CCM platform solved their Digital Experience Platform needs. Cuspera uses 664 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce |
|
The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day; it’s very efficient. Testimonial By Antony lyall |
|
|
The Quadient implementation specialist was great to work with and helped us move from concept to practice in an extremely short period of time Testimonial By Ed Fox |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Richard Pearce Facilities & Insurance Manager Grand Union Housing Group |
We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce |
|
Antony lyall Finance Manager' Bright Seeds |
The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day; it’s very efficient. Testimonial By Antony lyall |
|
Ed Fox Controller Groov-Pin |
The Quadient implementation specialist was great to work with and helped us move from concept to practice in an extremely short period of time Testimonial By Ed Fox |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Construction
|
Construction |
Case Study HiltiRead More |
Information Technology and Services
|
Information Technology and Services |
Case Study Automated HealthCare SolutionsRead More |
Education
|
Education |
Case Study Frederick County Public SchoolsRead More |
Video
Quadient Brand Anthem
Frequently Asked Questions(FAQ)
for Quadient CCM platform
What is Quadient CCM platform?
Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily.
It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.
What is Quadient CCM platform used for?
What are the top features of Quadient CCM platform?
Who uses Quadient CCM platform?
What are Quadient CCM platform alternatives?
Where is Quadient CCM platform located?
Peers used Quadient CCM platform for engagement management and communication management
Quadient CCM platform Competitors
Quadient CCM platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
Software Failure Risk Guidance
?for Quadient CCM platform
Overall Risk Meter
Top Failure Risks for Quadient CCM platform
Quadient SA News
Stasher and Quadient Partner to Launch Nationwide Luggage Storage Using UK Smart ...
Quadient and Stasher have partnered to launch a nationwide luggage storage service in the UK, leveraging Quadient's smart locker technology to provide secure and convenient storage solutions for travelers across the country.
Quadient Named a Leader in the SPARK Matrix : Customer
Quadient has been named a Leader in the 2025 SPARK Matrix: Customer Communication Management report by QKS Group, recognized for its advanced AI-powered features such as sentiment analysis, multi-language translation, and PII detection, marking its fifth consecutive year receiving this distinction.
Quadient Named a Leader in the SPARK Matrix: Customer Communication Management Report for 2025 | 24.04.25 | finanzen.at
Quadient has been recognized as a leader in the SPARK Matrix for Customer Communication Management in 2025.
Quadient SA Feeds
Quadient Surpasses 25,000 Global Locker Installations with U.S. Package Concierge Acquisition, Setting Sights on Exceeding 100M of Locker Revenue in 2025 - Yahoo Finance UK
Quadient has installed over 25,000 lockers worldwide after acquiring U.S. Package Concierge and aims to exceed 100 million in locker revenue by 2025.
Quadient : sales reach ME797 over 9 months
Quadient's sales reached ME797 over nine months, highlighting the company's financial performance.
Quadient S . A . - Q3 2024 : accelerated growth in Digital at c . +9 % and surge in Lockers at +14 %, in line with Capital Markets Day ambitions
Quadient reported Q3 2024 growth with a 9% increase in Digital and 14% in Lockers, aligning with Capital Markets Day goals.
Quadient SA Profile
Company Name
Quadient SA
Company Website
https://www.quadient.com/HQ Location
Appenzell, Switzerland
Employees
1001-5000
Social
Financials
PRIVATE
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