Quadient CCM platform Overview
Quadient helps organizations create impactful customer connections. The company drives meaningful customer experiences globally.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Quadient CCM platform.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Quadient CCM platform.
Quadient CCM platform Use-Cases and Business Priorities: Customer Satisfaction Data
Quadient CCM platform works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.
Quadient CCM platform's features include Personalization, Alerts: Popups & Notifications, and Templates. and Quadient CCM platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Quadient CCM platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience." - Richard Pearce
Quadient CCM platform, Signable, CoConstruct, Contentsquare, CloudFlare, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Quadient CCM platform
Top Industries
- Education
- Design
- Construction
Popular in
- Mid Market
- Small Business
- Enterprise
Quadient CCM platform is popular in Education, Design, and Construction and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Quadient CCM platform Use Cases
How can Quadient CCM platform optimize your Engagement Management Workflow?
Why is Quadient CCM platform the best choice for Communication Management?
How does Quadient CCM platform address your Helpdesk Management Challenges?
How efficiently Does Quadient CCM platform manage your Contract Management?
What benefits does Quadient CCM platform offer for Workflow Management?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Quadient CCM platform solved their Digital Experience Platform needs. Cuspera uses 664 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce |
|
Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable. Testimonial By Jim Angelo |
|
To be able to properly weigh, sort, and stamp a large quantity of mail is greatly beneficial. Quadient’s products are easy to use, and if you’re looking for an upgrade or downgrade from your current set up, they always seem to have what you need. Their service technicians and customer service repre...sentatives have always been great as well. We’re very glad to have them as part of our team. They’ve been tremendously helpful and guided us throughout this entire process whenever we needed it. We only reach out if there are problems and there’s almost never any. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Richard Pearce Facilities & Insurance Manager Grand Union Housing Group |
We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce |
|
Jim Angelo Assistant Superintendent for Instruction Frederick County Public Schools |
Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable. Testimonial By Jim Angelo |
|
Scott Flenniken Assistant Office Manager Larrimer & Larrimer |
To be able to properly weigh, sort, and stamp a large quantity of mail is greatly beneficial. Quadient’s products are easy to use, and if you’re looking for an upgrade or downgrade from your current set up, they always seem to have what you need. Their service technicians and customer service repre...sentatives have always been great as well. We’re very glad to have them as part of our team. They’ve been tremendously helpful and guided us throughout this entire process whenever we needed it. We only reach out if there are problems and there’s almost never any. |
Case Studies
CASE STUDY Hospitality
CASE STUDY Not-for-profit Organization
CASE STUDY Arizona Country Club
CASE STUDY Doctricks
CASE STUDY Jumio
CASE STUDY Engie
Video
Quadient Brand Anthem
Frequently Asked Questions(FAQ)
for Quadient CCM platform
What is Quadient CCM platform?
Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily.
It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.
What is Quadient CCM platform used for?
What are the top features of Quadient CCM platform?
Who uses Quadient CCM platform?
What are Quadient CCM platform alternatives?
Where is Quadient CCM platform located?
Peers used Quadient CCM platform for engagement management and communication management
Quadient CCM platform Competitors
Quadient CCM platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
Software Failure Risk Guidance
?for Quadient CCM platform
Overall Risk Meter
Top Failure Risks for Quadient CCM platform
Quadient SA News
Quadient Enables New Shipping Service with Japan Post on its Open Locker Network, Driving Convenience and Increased Parcel Volume | Quadient
Quadient has acquired Serensia, a French electronic invoicing platform, to enhance its digital financial automation strategy in Europe. This acquisition strengthens Quadients position in the digital compliance market, providing a comprehensive e-invoicing solution in response to upcoming regulatory mandates. Serensia's technology will support Quadient's 150,000 European customers in transitioning to mandatory electronic invoicing.
Leading Human Resources Technology Company Selects Quadient for Accessibility Compliance in Customer Communications | Quadient
Wewe Media Group, a global performance marketing agency, has implemented CAKE's SaaS platform to enhance its operations. The platform offers real-time tracking and analytics, helping Wewe Media manage offers, optimize campaigns, and aggregate data efficiently. This integration supports Wewe Media's high-growth strategy by providing a unified dashboard for performance marketing.
Quadient Maintains Leader Position on Aspire Leaderboard for Customer Communications and Interaction Experience Software | Quadient
Quadient has acquired Serensia, a leading French electronic invoicing platform, to enhance its digital financial automation strategy in Europe. This acquisition strengthens Quadient's position in the digital compliance market, providing advanced e-invoicing technology and certified access to the Pan-European Public Procurement Online market. The move supports Quadient's 150,000 European customers in transitioning to mandatory electronic invoicing under upcoming regulations.
E-Invoicing: Quadient Reaches Key Milestone as Serensia Successfully Passes French Tax Authority Testing | Quadient
At.cafe has launched Caf Pulse, a new product designed to enhance employee engagement through customizable surveys. It allows users to automate surveys, gather employee suggestions, and analyze satisfaction trends across various channels like Slack and MS Teams. Caf Pulse aims to provide a more comprehensive approach to tracking and improving employee satisfaction beyond traditional eNPS metrics.
Quadient SA Profile
Company Name
Quadient SA
Company Website
https://www.quadient.com/HQ Location
Appenzell, Switzerland
Employees
1001-5000
Social
Financials
PRIVATE
