Quadient CCM platform Overview
Quadient helps organizations create impactful customer connections. The company drives meaningful customer experiences globally.
Use Cases
Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Quadient CCM platform.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Quadient CCM platform.
Quadient CCM platform Use-Cases and Business Priorities: Customer Satisfaction Data
Quadient CCM platform works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.
Quadient CCM platform's features include Personalization, Alerts: Popups & Notifications, and Templates. and Quadient CCM platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Quadient CCM platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable." - Jim Angelo
Quadient CCM platform, Signable, CoConstruct, Contentsquare, CloudFlare, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Quadient CCM platform
Top Industries
- Education
- Design
- Construction
Popular in
- Mid Market
- Small Business
- Enterprise
Quadient CCM platform is popular in Education, Design, and Construction and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Quadient CCM platform Use Cases
What makes Quadient CCM platform ideal for Engagement Management?
What benefits does Quadient CCM platform offer for Communication Management?
How can Quadient CCM platform enhance your Helpdesk Management process?
How does Quadient CCM platform facilitate Contract Management?
Why is Quadient CCM platform the best choice for Workflow Management?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Quadient CCM platform solved their Digital Experience Platform needs. Cuspera uses 664 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable. Testimonial By Jim Angelo |
|
We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce |
|
We Chose The Ds-1200 G4i Folder Inserter Because It Allows Us To Enhance Our Existing Offerings And Speed The Turnaround Times For Our Match Mailing Customers. This Machine Brings Sophisticated Strength To Our Intelligent Inserting Capabilities That Include Inserting Verification And Hipaa Complian...t Inserting For Industry Sectors Such As Financial, Medical, Insurance And Higher Education. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jim Angelo Assistant Superintendent for Instruction Frederick County Public Schools |
Many families are struggling economically during this shutdown, and there are students without access to the internet. If e-learning was the only option, some of our students would be unable to participate, and that’s not acceptable. Testimonial By Jim Angelo |
|
Richard Pearce Facilities & Insurance Manager Grand Union Housing Group |
We now manage outgoing mail in a very agile way; we’ve reduced our costs and given staff time back in their day. Working with Quadient has been a good experience. Testimonial By Richard Pearce |
|
Johnhenry Ruggieri President Sundance |
We Chose The Ds-1200 G4i Folder Inserter Because It Allows Us To Enhance Our Existing Offerings And Speed The Turnaround Times For Our Match Mailing Customers. This Machine Brings Sophisticated Strength To Our Intelligent Inserting Capabilities That Include Inserting Verification And Hipaa Complian...t Inserting For Industry Sectors Such As Financial, Medical, Insurance And Higher Education. |
Case Studies
CASE STUDY Engie
CASE STUDY Not-for-profit Organization
CASE STUDY Doctricks
CASE STUDY Hospitality
CASE STUDY Jumio
CASE STUDY Arizona Country Club
Video
Quadient Brand Anthem
Frequently Asked Questions(FAQ)
for Quadient CCM platform
What is Quadient CCM platform?
Quadient CCM platform is an enterprise communications platform that enables to creation, design and delivery of in-brand personalized messages to the customers in their preferred digital or non-digital format. It helps organizations deliver exceptional experiences by providing centralized management of customer communications. It quickly creates, approves and delivers omnichannel communications from a single unified platform. It also helps to manage, track and approve communications quickly and easily.
It offers a simple drag-and-drop layout design that allows for managing customer communications across channels. It automates the customer communication workflow and delivers documents via email, print, or outsourcing. It also improves the customer experience, drives in-store traffic, and increases efficiency by serving customers with accurate information at the right time and at a low cost.
What is Quadient CCM platform used for?
What are the top features of Quadient CCM platform?
Who uses Quadient CCM platform?
What are Quadient CCM platform alternatives?
Where is Quadient CCM platform located?
Peers used Quadient CCM platform for engagement management and communication management
Quadient CCM platform Competitors
Quadient CCM platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (109) |
| Analytics | Read Reviews (30) |
Software Failure Risk Guidance
?for Quadient CCM platform
Overall Risk Meter
Top Failure Risks for Quadient CCM platform
Quadient SA News
Quadient Accelerates its Digital Financial Automation - GlobeNewswire
Quadient has acquired Serensia, a French government-accredited electronic invoicing platform, to enhance its digital financial automation strategy in Europe. This move gives Quadient advanced Partner Dematerialization Platform (PDP) capabilities and certified access to the Peppol network, positioning the company to support compliance with upcoming mandatory e-invoicing regulations across France and Europe.
Quadient Advances AI Capabilities to Help Organizations Power Better Customer ... - WhatTheyThink
Quadient has enhanced its AI capabilities within its customer communications management solutions. The updates focus on improving automation, personalization, and analytics to help organizations deliver more effective customer experiences. These advancements enable businesses to streamline workflows, increase engagement, and optimize omnichannel communications using Quadients platform.
Quadient S A : Q1 2025 Sales Invitation - MarketScreener
Quadient S.A. has announced the schedule for its Q1 2025 sales results. The company will release its financial performance update on the specified date, providing insights into its recent business activities and sales trends.
Nuvei enters cloud payments alliance with Quadient
Nuvei and Quadient have formed a cloud payments alliance to streamline payment processing for businesses. This partnership integrates Nuveis payment technology with Quadients cloud-based solutions, enabling seamless, secure transactions and enhanced accounts receivable automation for enterprise customers. The collaboration aims to improve payment efficiency and digital transformation in financial operations.
Quadient SA Profile
Company Name
Quadient SA
Company Website
https://www.quadient.com/HQ Location
Appenzell, Switzerland
Employees
1001-5000
Social
Financials
PRIVATE
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