RapidSpike Overview
This is a summary of the comprehensive capabilities and benefits of RapidSpike based on over 331 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
RapidSpike, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if RapidSpike is right for your needs? Our Cuspera AI engine can evaluate how RapidSpike fits your specific business needs, industry, and context. Get your personalized assessment report today.
RapidSpike supports business activities such as:
- Competitive Intelligence
- Helpdesk Management
- Engagement Management
- Communication Management
- Products & Pricelist Management
RapidSpike can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Increase Sales & Revenue, Enhance Customer Relationships, Improve Efficiency, etc. It can help manage these activities if you use Website Offline and On Premises for these needs. As a solution, RapidSpike's capabilities include Alerts: Popups & Notifications, Dashboard, Live Monitoring, etc.
RapidSpike Government Administration Vertical is its biggest customer base.
Reviews
"...Rapidspike offers many useful features such as: Live, Multi-device dashboards Public status pages Notifications Multi-user accounts Global server network Crisis escalation Critical process monitoring Browser-based simulation Performance thresholds Scenic backgrounds during downtime Configurable data period IP Addresses Geo-mapping Error detection Waterfall view of resources Live data Benchmarking Key process visualization Per-page traffic analysis Internal app messaging ..." Rapidspike review, pricing, features, benefits, pros and cons
Cuspera Reviews
13 buyers and buying teams have used Cuspera to assess how well RapidSpike solved their Digital Experience Platform needs. Cuspera uses 331 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using RapidSpike.
Use Cases
Peers recommend Competitive Intelligence , Helpdesk Management , Engagement Management , as the business use cases that they have been most satisfied while using RapidSpike.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Competitive Intelligence with Website, Offline and On Premises |
4.14/5 ★ |
"...Rapidspike offers many useful features such as: Live, Multi-device dashboards Public status pages Notifications Multi-user accounts Global server network Crisis escalation Critical process monitoring Browser-based simulation Performance thresholds Scenic backgrounds during downtime Configurable data period IP Addresses Geo-mapping Error detection Waterfall view of resources Live data Benchmarking Key process visualization Per-page traffic analysis Internal app messaging ..." Rapidspike review, pricing, features, benefits, pros and cons |
| Helpdesk Management |
4.34/5 ★ |
"...Piece of mind and ease of use, also when you need help - RapidSpike support have got your back...." Peer review by Andrew B., Production Manager, Computer Software |
| Engagement Management |
4.16/5 ★ |
"...We are now in a situation where this product open so much options, if you a bit technical, that we can't internally follow up all the possible use we would like to implement...." Peer review by Verified Reviewer |
| engaging and following up |
3.42/5 ★ |
"...We are now in a situation where this product open so much options, if you a bit technical, that we can't internally follow up all the possible use we would like to implement...." Peer review by Verified Reviewer |
| PEER EXPERIENCES | |
|---|---|
| Competitive Intelligence with Website, Offline and On Premises |
4.14/5 ★ |
"...Rapidspike offers many useful features such as: Live, Multi-device dashboards Public status pages Notifications Multi-user accounts Global server network Crisis escalation Critical process monitoring Browser-based simulation Performance thresholds Scenic backgrounds during downtime Configurable data period IP Addresses Geo-mapping Error detection Waterfall view of resources Live data Benchmarking Key process visualization Per-page traffic analysis Internal app messaging ..." Rapidspike review, pricing, features, benefits, pros and cons |
|
| Helpdesk Management |
4.34/5 ★ |
"...Piece of mind and ease of use, also when you need help - RapidSpike support have got your back...." Peer review by Andrew B., Production Manager, Computer Software |
|
| Engagement Management |
4.16/5 ★ |
"...We are now in a situation where this product open so much options, if you a bit technical, that we can't internally follow up all the possible use we would like to implement...." Peer review by Verified Reviewer |
|
| engaging and following up |
4.16/5 ★ |
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 331 insights from peers and experts to help you assess how these RapidSpike use cases fit your Digital Experience Platform needs.
Popular Business Setting
for RapidSpike
Top Industries
- Government Administration
- Computer Software
- Education
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Peers used RapidSpike to Acquire customers and Improve digital and social presence
Peer and Expert Opinion on Features
for RapidSpike
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (30) |
| Dashboard | Read Reviews (10) |
| Live monitoring | Read Reviews (6) |
| Widgets | Read Reviews (5) |
| Recording | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (30) |
| Dashboard | Read Reviews (10) |
| Live monitoring | Read Reviews (6) |
| Widgets | Read Reviews (5) |
| Recording | Read Reviews (5) |
IT and Other Capabilities
for RapidSpike
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (18) |
| Data Import | Read Reviews (50) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (18) |
| Data Import | Read Reviews (50) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (48) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (48) |
Software Failure Risk Guidance
?for RapidSpike
Overall Risk Meter
Top Failure Risks for RapidSpike
Vendor Profile Details
Company Name
RapidSpike
Company Website
https://www.rapidspike.com/HQ Location
Foundry Street, G1, Leeds, West Yorkshie LS11 5QP, GB
Employees
11-50
Social
Financials
SEED
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