Overview: Cisco Jabber and MangoApps Platform as Team Collaboration Category solutions.

Cisco Jabber and MangoApps Platform both serve the Team Collaboration category, yet they cater to different user needs. Cisco Jabber shines in communication management and integration, suitable for larger scales, including mid and large enterprises. MangoApps Platform focuses on content and engagement, ideal for companies aiming to boost internal communication and product launches, often in smaller to mid-sized setups.

Cisco Jabber: Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.

MangoApps Platform: MangoApps unifies work for frontline and office workers, enhancing engagement and productivity. Employee experience is improved through a cohesive digital hub.

Cisco Jabber and MangoApps Platform: Best Use cases based on the customer satisfaction data

Key Activities Supported

Cisco Jabber excels in collaboration and communication management, supporting primary activities like conference call and helpdesk management. read more →

MangoApps Platform is centered around content management and engagement, aiding users in content sharing and document management. read more →

Business Goals Facilitated

Cisco Jabber aids in improving internal communications and enhancing customer relationships, fitting well with businesses prioritizing communication. read more →

MangoApps Platform helps in launching new products and scaling best practices, aligning with companies focusing on growth and product development. read more →

Core Features

Cisco Jabber offers robust features like integration and security, also supporting compliance and data export for users demanding privacy and connectivity. read more →

MangoApps Platform features integration and analytics, with a focus on custom reports, suitable for organizations needing detailed insights. read more →

Vendor Support Preferences

Cisco Jabber supports users with 24/7 support and a variety of support channels, reflecting its adaptability to complex user environments. read more →

MangoApps Platform provides limited vendor support with 24/7 availability, which suits smaller teams requiring less intensive assistance. read more →

User Segments and Industries

Cisco Jabber has a broad user base in mid-market and large enterprises across IT and healthcare sectors. read more →

MangoApps Platform serves primarily the IT industry with a focus on large enterprises, reflecting its niche in specific verticals. read more →

Operational Alignment

Cisco Jabber fits well into large-scale operations, providing extensive communication channels for diverse environments. read more →

MangoApps Platform is aligned with operations in creative and technical spheres, fitting best where content and collaboration are key. read more →