Overview: Cisco Jabber and Flock as Team Collaboration Category solutions.
Cisco Jabber excels in facilitating collaboration and communication management, making it a top choice for mid to large companies in IT and healthcare sectors. Flock, while offering a similar focus on collaboration, is more tuned for small enterprises seeking robust integration and ease of migration. Both products support 24/7 assistance, though Cisco Jabber provides more comprehensive support options overall.
Cisco Jabber: Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
Flock: Flock offers robust team communication features. The #1 team messenger enhances collaboration through chat, video calls, and file sharing.
Cisco Jabber and Flock: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Cisco Jabber supports activities like collaboration, communication management, and conference call management. It serves users needing strong communication tools for operational efficiency. read more →
Flock provides capabilities in collaboration and communication management, appealing to businesses focused on content sharing and sales document management. read more →
Business Goals
Cisco Jabber is geared towards improving internal communications and enhancing customer relationships, aligning with companies that prioritize stakeholder communication. read more →
Flock helps businesses launch new products and improve visibility, ideal for those focusing on product development and brand promotion. read more →
Core Features
Cisco Jabber includes features like robust integration and compliance, beneficial for organizations prioritizing data security and migration flexibility. read more →
Flock offers standout features such as integration and data import, appealing to users who need seamless integration with existing systems. read more →
Vendor Support
Cisco Jabber offers comprehensive support with chat, email, phone, and 24/7 assistance, meeting diverse user support preferences. read more →
Flock provides vendor support mainly through 24/7 assistance, ensuring accessibility despite a smaller range of support channels. read more →
Segments and Industries
Cisco Jabber is predominantly used by mid to large companies, especially in IT and healthcare, highlighting its fit for complex enterprise environments. read more →
Flock attracts small to large enterprises in IT and education, aligning with industries focused on collaborative solutions and educational frameworks. read more →
Operational Alignment
Cisco Jabber integrates well into the workflows of medium to large enterprises, supporting complex operations and extensive communication needs. read more →
Flock fits small enterprises looking for efficient workflows and simple communication tools, integrating smoothly with smaller operational needs. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Cisco Jabber in Action: Unique Use Cases
How efficiently Does Cisco Jabber manage your Collaboration?
What solutions does Cisco Jabber provide for Communication Management?
Why is Cisco Jabber the best choice for Conference Call Management?
How does Cisco Jabber facilitate Helpdesk Management?
How can Cisco Jabber enhance your Contact List Management process?
Flock in Action: Unique Use Cases
What solutions does Flock provide for Content Management?
How efficiently Does Flock manage your Sales Document Management?
What benefits does Flock offer for Engagement Management?
Alternatives
Integrations
Few Cisco Jabber Integrations
Few Flock Integrations
News
Latest Cisco Jabber News
At RSAC 2025 , Cisco announces bevy of security announcements to leverage its strength in networking
At RSAC 2025, Cisco announced multiple security enhancements, including updates to Cisco XDR and Cyber Vision, leveraging its networking expertise to strengthen its cybersecurity portfolio.
