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Campaign Monitor vs iContact: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Campaign Monitor vs. iContact is based on a specific set of business needs and context. The comparison uses 23332 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Campaign Monitor and iContact

Campaign Monitor, iContact, ConvertKit, Constant Contact, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Campaign Monitor covers Campaign Management with E-Mail, Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, etc.

iContact focuses on Communication Management with E-Mail, Contact List Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, etc.

"Ultimately, we went with Campaign Monitor because we felt that the platform was extremely innovative and perfectly aligned with our goals. The app offers an entire portfolio of templates, but we also have the freedom to code and implement our own. C...ampaign Monitor also allows us to use our own software to fully integrate reservation data with email lists. " - Ryan Austin

"When I decided to make the change to iContact, it was right before, it was right before I was about to send something really important. And even though I didn’t have time to learn a whole new platform, iContact made it easy and held my hand the whol...e time — all the other choices out there are just too overwhelming, and expensive. " - Helene Segura

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Campaign Monitor

Focus area

Campaign Monitor is better than iContact for

Software Failure Risk

  • low

logo iContact

Focus area

Software Failure Risk

  • medium

About

Powerful email marketing software with drag-and-drop simplicity

iContact | Affordable Email Marketing Solution

Age

2004

2003

Financials

SERIES A

SERIES B

Business Need

Total Processes
(we found evidences for)

111

88

Total Goals
(we found evidences for)

18

16

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

monitoring social media

engaging on social media

managing social media account


contact list management

creating contact list



content publishing

searching for content


helpdesk management


competitive intelligence





generation of new leads


segmentation and targeting


training & onboarding



customer feedback management


personalized marketing



loyalty management

identify target customers

customise loyalty program


sales document management

contract management

proposal & quote management



lifetime value management



social media marketing



knowledge management

creating knowledge base


lead qualification

lead qualification: technographic

lead qualification: demographic


rating and review management



account management


promotion management




outbound marketing


conversion management



subscription management






international marketing



trade show marketing




geographic segmentation




customer case management




products & pricelist management


business development


relationship management



advocacy management




database marketing



performance management


distribution management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Reduce bounce

  • Increase customer life time value

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Improve consistency

  • See 15 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve efficiency

  • Improve consistency

  • Improve navigation

  • Increase customer life time value

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • newsletter

  • phone calls

  • offline

  • promotions

  • Facebook

  • point of sale

  • mobile

  • on premises

  • user generated content

  • blogs

  • video

  • print media

  • Twitter

  • magazine

  • causes and charity

  • LinkedIn

  • mobile app

  • coupons

  • movies

  • newspaper

  • Facebook page

  • trade shows

  • chat

  • See 23 more
  • e-mail

  • social media

  • website

  • newsletter

  • phone calls

  • offline

  • promotions

  • Facebook

  • point of sale

  • mobile

  • on premises

  • user generated content

  • blogs

  • video

  • print media

  • Twitter

  • magazine

  • causes and charity

  • LinkedIn

  • mobile app

  • coupons

  • movies

  • newspaper

  • Facebook page

  • trade shows

  • chat

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting