iContact Overview

iContact is an easy-to-use email marketing platform for businesses. Users can quickly sign up and send emails without any marketing experience.

Use Cases

Customers recommend Communication Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using iContact.

Other use cases:

  • Campaign Management
  • Social Media Management
  • Workflow Management
  • Advertisement
  • Helpdesk Management
  • Content Management
  • Drip Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using iContact.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve Consistency
  • Improve Navigation
  • Increase Customer Life Time Value
See all business priorities See less business priorities

iContact Use-Cases and Business Priorities: Customer Satisfaction Data

iContact works with different mediums / channels such as E-Mail,

iContact's features include Templates, Personalization, Feedback Surveys, etc.

Reviews

"We’ve been with iContact since 2007. Their customer service is great — it’s so nice to be able to speak with a person quickly. iContact’s template feature is so easy-to-use, we can quickly create and send out an email without any HTML code know-how ...required." - Kat Dockery

iContact, Robly, MailerLite, Zoho Campaigns, Pinpointe, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for iContact

Top Industries

  • Marketing and Advertising
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

iContact is popular in Marketing And Advertising, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on iContact Use Cases

How does iContact facilitate Communication Management?

The communication management solution offers features for designing, managing, and sending email campaigns. It also provides tools for list management and social media publishing. A limitation is the lack of a summary before sending to review targeted and excluded lists.
"...iContact is excellent software for creating and sending email marketing campaigns...." Peer review by Christine S, Office Manager, Wholesale

How does iContact facilitate Contact List Management?

iContact Contact List Management capabilities facilitate easy creation and updating of contact information, allowing for targeted email campaigns through contact segmentation and tagging. This software enables users to track campaign performance, schedule emails, and access a cloud-based contact list. iContact's contact management features are limited by an initial learning curve regarding list organization.
"...I like the ease of selecting all or just some contact lists for individualized messages...." Peer review by Karen E., Non-Profit Organization Management

What solutions does iContact provide for Engagement Management?

What solutions does iContact provide for Campaign Management?

How can iContact optimize your Social Media Management Workflow?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well iContact solved their Email Marketing needs. Cuspera uses 8386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
iContact testimonial

Kat Dockery

Executive Director

The Open Space Council
We’ve been with iContact since 2007. Their customer service is great — it’s so nice to be able to speak with a person quickly. iContact’s template feature is so easy-to-use, we can quickly create and send out an email without any HTML code know-how required. Testimonial By Kat Dockery
iContact testimonial

Emily McLoughlin

Communications Manager

CED
With iContact, we manage different lists of subscribers such as investors, corporate players, or entrepreneurs; this allows us to segment our messages to the right audience for better engagement. I can say without a doubt, email marketing with iContact is our biggest driver of traffic to the confer...ence event website, accounting for 50% of the page’s traffic each month.

Testimonial By Emily McLoughlin
iContact testimonial

Bob Harper

President

Wildlife Education, Ltd.
I think having a dedicated Strategic Advisor who really understands what a customer wants and who comes to understand the customer’s business on a deeper level makes a huge impact on the success of email marketing. Testimonial By Bob Harper
CUSTOMERS TESTIMONIALS
iContact testimonial

Kat Dockery

Executive Director

The Open Space Council
We’ve been with iContact since 2007. Their customer service is great — it’s so nice to be able to speak with a person quickly. iContact’s template feature is so easy-to-use, we can quickly create and send out an email without any HTML code know-how required. Testimonial By Kat Dockery
iContact testimonial

Emily McLoughlin

Communications Manager

CED
With iContact, we manage different lists of subscribers such as investors, corporate players, or entrepreneurs; this allows us to segment our messages to the right audience for better engagement. I can say without a doubt, email marketing with iContact is our biggest driver of traffic to the confer...ence event website, accounting for 50% of the page’s traffic each month.

Testimonial By Emily McLoughlin
iContact testimonial

Bob Harper

President

Wildlife Education, Ltd.
I think having a dedicated Strategic Advisor who really understands what a customer wants and who comes to understand the customer’s business on a deeper level makes a huge impact on the success of email marketing. Testimonial By Bob Harper

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iContact's Social Management Feature Powered By AI

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Frequently Asked Questions(FAQ)

for iContact

What is iContact?

iContact Email Marketing is an email marketing application designed for sales and marketing teams to help create and track email campaigns. This cloud based platform provides themes and saved templates that are used to create an HTML message or text email. It also offers integration with social media platforms like Facebook, Twitter etc.

The primary features of this tool include Drag and Drop Editing, spam filters, contact list management, autoresponders, manage and schedule email campaigns on social media and access to email analytics via reports that helps to track campaign results.

The email editor creates segmented contact lists and ensures that emails are sent to the right inboxes. Also, to ensure correctness of the content, A/B split testing feature allows the sender to test email subject lines, incentives, color schemes or layout.

What is iContact used for?

iContact is a Email Marketing Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Communication Management, Contact List Management and Engagement Management .

What are the top features of iContact?

Templates, Personalization and Feedback surveys are some of the top features of iContact.

Who uses iContact?

iContact is used by Marketing And Advertising, Education and Non-Profit Organization Management among other industries.

What are iContact alternatives?

Robly, MailerLite, Zoho Campaigns and Pinpointe are popular alternatives for iContact.

Where is iContact located?

iContact is headquartered at 2121 RDU Center Drive, Fourth Floor, Morrisville, North Carolina 27560.
lightning

Peers used iContact for communication management and contact list management

iContact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.08/5 ★

Read Reviews (208)
Custom Reports

3.45/5 ★

Read Reviews (1660)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.08/5 ★

Read Reviews (208)
Custom Reports

3.45/5 ★

Read Reviews (1660)

Software Failure Risk Guidance

?

for iContact

Overall Risk Meter

Low Medium High

Top Failure Risks for iContact

Icontact Feeds

Exploring the New and Improved iContact Dashboard

iContact has always been committed to improving the way its users manage their campaigns, and we’re thrilled to unveil our newly updated dashboard. Designed with a focus on accessibility and efficiency, this fresh interface is here to transform how our users interact with our platform. Discover what the new iContact dashboard brings to your marketing […]

The post Exploring the New and Improved iContact Dashboard appeared first on iContact.

01 Jul 2024 - source

Secure Your Account: Enable Two-Factor Authentication (2FA)

Just as we lock our houses to protect our belongings, securing your online accounts is equally important to protect yourself from hackers. Cyberattacks and unauthorized access can have devastating consequences, especially for your email marketing efforts. That’s why implementing Two-Factor Authentication (2FA) is essential. In this blog, we’ll explore the importance of 2FA and guide […]

The post Secure Your Account: Enable Two-Factor Authentication (2FA) appeared first on iContact.

26 Jun 2024 - source

Icontact Profile

Company Name

Icontact

Company Website

https://www.icontact.com/

Year Founded

2003

HQ Location

2121 RDU Center Drive, Fourth Floor, Morrisville, North Carolina 27560

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES B