iContact Overview
This is a summary of the comprehensive capabilities and benefits of iContact based on over 8386 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
iContact, Robly, MailerLite, Zoho Campaigns, Pinpointe, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if iContact is right for your needs? Our Cuspera AI engine can evaluate how iContact fits your specific business needs, industry, and context. Get your personalized assessment report today.
iContact supports business activities such as:
- Communication Management
- Contact List Management
- Engagement Management
- Campaign Management
- Social Media Management
iContact can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Improve ROI, Enhance Customer Relationships, Scale Best Practices, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, iContact's capabilities include Templates, Personalization, Feedback Surveys, etc.
iContact was founded in 2003. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"With iContact, we manage different lists of subscribers such as investors, corporate players, or entrepreneurs; this allows us to segment our messages to the right audience for better engagement. I can say without a doubt, email marketing with iCont...act is our biggest driver of traffic to the conference event website, accounting for 50% of the page’s traffic each month. " - Emily McLoughlin
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well iContact solved their Email Marketing needs. Cuspera uses 8386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using iContact.
Use Cases
Peers recommend Communication Management , Contact List Management , Engagement Management , as the business use cases that they have been most satisfied while using iContact.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with E-Mail |
4.08/5 ★ |
"...The quickest to send an email blast is great and the workflow that is set up is cutting edge...." Peer review by Ian H., Director of Sales and Marketing, Hospitality |
| sending & publishing communications |
3.99/5 ★ |
"...It is easy to customize and send an email in less than an hour...." Peer review by Kristi Garcia |
| tracking & monitoring communications |
4.69/5 ★ |
"...It helps sending marketing email to people and lead to growth of business and also helps track email at campaign level...." Peer review by Industry Analyst / Tech Writer |
| Contact List Management with E-Mail |
4.05/5 ★ |
"...Ease in maintaining our email lists and staying in contact with our clients and subscribers...." Peer review by Linda H., Office Manager, Publishing |
| creating contact list |
4.07/5 ★ |
"...Contact management is easy to use when adding and deleting contacts and creating groups...." Peer review by Jeff Messer |
| tracking contacts |
4.48/5 ★ |
"...Active Campaign, Mailchimp, Campaign Monitor, Constant Contact, Mad Mimi, Infusion Soft, iContact, Get Response, Mail Poet, Feed Blitz, Send In Blue, Ontraport, Emma, Sale Forces, and Hubspot. ..." Plugin of the Week Bloom |
| contacts history |
4.67/5 ★ |
"...We're also able to see the history of a contact - what the open and how many times...." Peer review by William W, Web Developer |
| Engagement Management with E-Mail |
4.79/5 ★ |
"...It is a fantastic addition to personal follow up...." Peer review by Steve M, Assoc. Broker, Real Estate |
| engaging and following up |
4.73/5 ★ |
"...We use the same emails to send to our customers, whose homes we have listed as a followup to show them what we are doing to market their homes...." Peer review by Roland O, Retired, but back in business, Florida Used-Only Mobile Home Broker, Real Estate |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with E-Mail |
4.08/5 ★ |
"...The quickest to send an email blast is great and the workflow that is set up is cutting edge...." Peer review by Ian H., Director of Sales and Marketing, Hospitality |
|
| sending & publishing communications |
4.08/5 ★ |
| tracking & monitoring communications |
4.08/5 ★ |
| Contact List Management with E-Mail |
4.05/5 ★ |
"...Ease in maintaining our email lists and staying in contact with our clients and subscribers...." Peer review by Linda H., Office Manager, Publishing |
|
| creating contact list |
4.05/5 ★ |
| tracking contacts |
4.05/5 ★ |
| contacts history |
4.05/5 ★ |
| Engagement Management with E-Mail |
4.79/5 ★ |
"...It is a fantastic addition to personal follow up...." Peer review by Steve M, Assoc. Broker, Real Estate |
|
| engaging and following up |
4.79/5 ★ |
53+ more Business Use Cases
Our AI advisor, Wyz, harnessed 8386 insights from peers and experts to help you assess how these iContact use cases fit your Email Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With iContact, we manage different lists of subscribers such as investors, corporate players, or entrepreneurs; this allows us to segment our messages to the right audience for better engagement. I can say without a doubt, email marketing with iContact is our biggest driver of traffic to the confer...ence event website, accounting for 50% of the page’s traffic each month. |
|
When I decided to make the change to iContact, it was right before, it was right before I was about to send something really important. And even though I didn’t have time to learn a whole new platform, iContact made it easy and held my hand the whole time — all the other choices out there are just ...too overwhelming, and expensive. |
|
We’ve been with iContact since 2007. Their customer service is great — it’s so nice to be able to speak with a person quickly. iContact’s template feature is so easy-to-use, we can quickly create and send out an email without any HTML code know-how required. Testimonial By Kat Dockery |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Emily McLoughlin Communications Manager CED |
With iContact, we manage different lists of subscribers such as investors, corporate players, or entrepreneurs; this allows us to segment our messages to the right audience for better engagement. I can say without a doubt, email marketing with iContact is our biggest driver of traffic to the confer...ence event website, accounting for 50% of the page’s traffic each month. |
|
Helene Segura Author, Speaker, & Owner LivingOrder San Antonio |
When I decided to make the change to iContact, it was right before, it was right before I was about to send something really important. And even though I didn’t have time to learn a whole new platform, iContact made it easy and held my hand the whole time — all the other choices out there are just ...too overwhelming, and expensive. |
|
Kat Dockery Executive Director The Open Space Council |
We’ve been with iContact since 2007. Their customer service is great — it’s so nice to be able to speak with a person quickly. iContact’s template feature is so easy-to-use, we can quickly create and send out an email without any HTML code know-how required. Testimonial By Kat Dockery |
Frequently Asked Questions(FAQ)
for iContact
What is iContact?
What is iContact used for?
What are the top features of iContact?
Who uses iContact?
What are iContact alternatives?
Where is iContact located?
Popular Business Setting
for iContact
Top Industries
- Marketing and Advertising
- Education
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used iContact to Acquire customers and Increase sales & revenue
iContact Alternatives
Peer and Expert Opinion on Features
for iContact
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (832) |
| Personalization | Read Reviews (175) |
| Feedback surveys | Read Reviews (84) |
| Landing page | Read Reviews (81) |
| Dashboard | Read Reviews (64) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (832) |
| Personalization | Read Reviews (175) |
| Feedback surveys | Read Reviews (84) |
| Landing page | Read Reviews (81) |
| Dashboard | Read Reviews (64) |
IT and Other Capabilities
for iContact
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (723) |
| Data Export | Read Reviews (409) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (723) |
| Data Export | Read Reviews (409) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (224) |
| Chat Support | Read Reviews (108) |
| Phone Support | Read Reviews (110) |
| 24/7 Support | Read Reviews (1170) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (224) |
| Chat Support | Read Reviews (108) |
| Phone Support | Read Reviews (110) |
| 24/7 Support | Read Reviews (1170) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (1660) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (1660) |
Software Failure Risk Guidance
?for iContact
Overall Risk Meter
Top Failure Risks for iContact
Vendor Profile Details
HQ Location
2121 RDU Center Drive, Fourth Floor, Morrisville, North Carolina 27560
Employees
251-500
Social
Financials
SERIES B
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