cuspera logo CUSPERA

CRM Software 2024: A Comprehensive Guide - Page 10

CRM software allows you to get all your customer and potential customer information and interactions in one place. CRM helps you with lifecycle management of customer relationships that includes getting the lead, engaging them, closing deals, upsell, cross-sell, to providing support, referrals, etc. This helps to bring the entire organization up-to-date with each customer and manage relationships better by putting the customer at the center.

Learn how CRM software works and how to choose the right CRM software.

Know more about this category

What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Read more about how companies in different industries are using CRM software to drive results.

Read more about the latest news and updates in CRM.

Updated By Cuspera

Last updated: Sep 27, 2024

Which of these 656 CRM software fit your needs?

wyz, your personal AI advisor

Get AI-generated right fit software based on peer experience in just a minute.

656 CRM Software

NewOrg Icon

NewOrg

4.07
★★★★★
★★★★★

Complete Data Management for Nonprofits

Read Reviews
Highlights
Top Business Usecases : Contact list management,Campaign management,Customer feedback management
Top Features : Recording,Feedback surveys,Capture information

Vendor: NewOrg, Inc.

Company Size: 11-50

HQ Location: via Marcona, 49, Milano, MI 20129, IT

Financials: PRIVATE

LoyaltyPlus Icon

LoyaltyPlus

3.96
★★★★★
★★★★★

Create a better understanding of customer behaviour

Read Reviews

LoyaltyPlus is a Customer Relationship Management (CRM) software that provides complete client retention through its cutting-edge loyalty programs and partnerships. It is a customizable Loyalty Programme solutions across multiple industries from Air Transport to Retail. Its product models are designed to cater for small to large customer bases, providing a quick and effective passage to owning their loyalty program in the cloud.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Loyalty management
Top Features : Gamification,Rewards,Micro customer segmenting

Vendor: LoyaltyPlus.

Company Size: 11-50

HQ Location: Centurion, South Africa

Financials: NA

TapCRM Icon

TapCRM

4.00
★★★★★
★★★★★

Mobile CRM App For SuiteCRM

Read Reviews
Highlights
Top Business Usecases : Sales document management,Proposal & quote management,Engaging and following up
Top Features : Recording,Dashboard,Feedback surveys

Vendor: AppJetty

Company Size: 101-250

HQ Location: C/804, Dev Aurum Commercial Near Anandnagar Cross Roads, Prahlad Nagar, Ahmedabad, Gujarat 380015, IN

Financials: PRIVATE

Veeva CRM Icon

Veeva CRM

4.07
★★★★★
★★★★★

Next Generation CRM

Read Reviews

Veeva CRM is a customer relationship management platform designed specifically for Marketing teams in the Life Sciences industry enabling better customer experience

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Workflow management
Top Features : Personalization,Recording,Dashboard

Vendor: Veeva Systems Inc.

Founded: 2007

Company Size: 1001-5000

HQ Location: 4280 Hacienda Drive Pleasanton, CA 94588

Financials: PRIVATE

Cratio CRM Software Icon

Cratio CRM Software

4.21
★★★★★
★★★★★

Cratio CRM | Customizable & Flexible Sales CRM Software

Read Reviews
Highlights
Top Business Usecases : Communication management,Lead routing,Tracking & monitoring communications
Top Features : Alerts: popups & Notifications,Personalization,Dashboard

Vendor: Crater Invoice, Inc.

HQ Location: No 52, First Main Road, , New Colony, Chrompet, Chennai , Chennai, Tamil Nadu 600044, IN

CLOUDCC Platform Icon

CLOUDCC Platform

4.00
★★★★★
★★★★★

CRM Software | Customer Relationship Management ... - CloudCC

Read Reviews
Highlights
Top Business Usecases : Sales document management,Generation of new leads,Contract management
Top Features : Recording,Templates,Dashboard

Vendor: CloudCC

HQ Location: 4695 Chabot Drive, Suite 200, Pleasanton, CA 94588, US

Mission Suite Icon

Mission Suite

4.44
★★★★★
★★★★★

Marketing solution to build stronger relationships and better deals

Read Reviews

Mission Suite is an Automated Marketing, Sales and CRM Software that helps business owners, salespeople and sales teams book more leads, build stronger relationships with them and close more deals. It helps to increase sales and revenue, acquire customers and grow market share.

Highlights
Top Business Usecases : Engaging and following up,Engagement management,Generation of new leads
Top Features : Landing page,Capture information,Personalization

Vendor: Mission Suite.

Company Size: 1-10

HQ Location: Denver, CO 80204, US

Financials: NA

Cool Life CRM Icon

Cool Life CRM

4.20
★★★★★
★★★★★

Software Solution for Sales Management, Pipeline

Read Reviews
Highlights
Top Business Usecases : Sales document management,Contract management,Billing and invoice management
Top Features : Recording,Alerts: popups & Notifications,Personalization

Vendor: Cool Life CRM, Inc.

Company Size: 11-50

HQ Location: 3096 S Horner Blvd, Suite 280, Lewes, DE 19958, US

Financials: NA

Swoop Icon

Swoop

3.85
★★★★★
★★★★★

Swoop - FULLY-CUSTOM AUDIENCES, DESIGNED FOR YOUR SPECIFIC BUSINESS NEEDS

Read Reviews
Highlights
Top Business Usecases : Advertisement,Engagement management,Engaging and following up

Vendor: Swoop Holdings Limited

Company Size: 51-100

HQ Location: 125 Cambridgepark Dr, Cambridge, MA 02140, US

Financials: PRIVATE

OroCRM Icon

OroCRM

4.45
★★★★★
★★★★★

Open-source CRM software, Leverage customer data, build relationships, and increase sale

Read Reviews

OroCRM is an open-source CRM software developed with the ultimate flexibility to meet any business need. It helps to leverage customer data, build relationships, and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Campaign management,Contact list management
Top Features : Dashboard,Ticketing,Micro customer segmenting

Vendor: Oro Inc.

Company Size: 101-250

HQ Location: United States 1901 Avenue of the Stars, Suite 200 Los Angeles, CA 90067

Financials: SERIES A

Anthill CRM Icon

Anthill CRM

4.62
★★★★★
★★★★★

CRM and Process Automation

Read Reviews

Anthill CRM is a customer process management solution that manages the entire customer journey, streamlines processes, makes smarter decisions, and accelerates growth. It helps to improve efficiency and productivity by triggering personalized notifications at any stage to customers, increase efficiency, reduce costs and delight customers by using a CRM that allows it to work.

Highlights
Top Business Usecases : Contact list management,Sending & publishing communications,Communication management
Top Features : Recording,Personalization,Dashboard

Vendor: Anthill Software

Company Size: 11-50

HQ Location: 46 The Calls, Leeds, West Yorkshire LS1, GB

Financials: PRIVATE

MosaicCRM LeadPro Icon

MosaicCRM LeadPro

4.00
★★★★★
★★★★★

Unbeatable Lead Management

Read Reviews
Highlights
Top Business Usecases : Forecasting,Lead analytics,Lead management
Top Features : Alerts: popups & Notifications,Feedback surveys,Calculator

Vendor: Mosaic CRM

Company Size: 11-50

HQ Location: PO Box 7282 Laguna Niguel, CA 92607

Financials: NA

Funnelmaker Icon

Funnelmaker

4.19
★★★★★
★★★★★

Integrated marketing, sales and project management tools at your finger tips

Read Reviews
Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Recording,Voice transcription,Templates

Vendor: Funnelmaker, LLC

Company Size: 11-50

HQ Location: 1234 Trail Ridge Drive, Dallas, Texas 76248, US

Financials: NA

Onware Icon

Onware

4.12
★★★★★
★★★★★

Contract Administration Software | Onware

Read Reviews
Highlights
Top Business Usecases : Sales document management,Contract management,Funnel analysis
Top Features : Alerts: popups & Notifications,Recording

Vendor: Onware Inc.

Company Size: 1-10

HQ Location: Edmonton, Alberta, Canada

Financials: PRIVATE

Zendesk Sunshine Icon

Zendesk Sunshine

4.18
★★★★★
★★★★★

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Read Reviews

Zendesk Sunshine is an open and flexible CRM platform native to AWS. It connects all the customer data for complete context and gives developers and admins the tools they need to build the best customer experiences. It helps to launch new products and enhance customer relationships.

Highlights
Top Business Usecases : Engagement management,Workflow management,Collaboration
Top Features : Ticketing,Personalization

Vendor: Zendesk

Founded: 2007

Company Size: 1001-5000

HQ Location: 1019 Market St, San Francisco, CA 94103

Financials: IPO

Pega Customer Engagement Suite Icon

Pega Customer Engagement Suite

4.34
★★★★★
★★★★★

Integrates customer analytics and business rules in real time, building deeper connections with customers

Read Reviews

Pega Customer Engagement Suite enables customer engagement with end-to-end automation, real-time AI and a unified CRM Platform. It can be deployed across industries such as Healthcare, Insurance, Financial Services, Automotive and more.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Helpdesk management
Top Features : Personalization,Bot

Vendor: Pegasystems Inc.

Founded: 2017

Company Size: 5001-10000

HQ Location: One Rogers Street Cambridge, MA 02142-1209 U.S.A

Financials: IPO

Cargas Energy Icon

Cargas Energy

4.28
★★★★★
★★★★★

Software to Fuel Your Business

Read Reviews
Highlights
Top Business Usecases : Training & onboarding,Promotion management,Communication management
Top Features : Ticketing

Vendor: Cargas Systems

Company Size: 11-50

HQ Location: Lancaster, PA

Financials: SERIES A

Teamleader Online CRM Icon

Teamleader Online CRM

4.06
★★★★★
★★★★★

CRM, project management and invoicing in one handy tool

Read Reviews

Teamleader Online CRM is the tool for straightforward database management and perfect customer follow-up, from the very first contact to long after the sale. This tool covers customer management, project management and invoicing and mainly caters to SME segment. It helps to increase sales and revenue, and enhance customer relationships.

Highlights
Top Business Usecases : Sales document management,Billing and invoice management,Proposal & quote management
Top Features : Templates,Recording

Vendor: Teamleader NV

Founded: 2012

Company Size: 101-250

HQ Location: Ghent, Belgium

Financials: SERIES C

Paramantra Icon

Paramantra

4.00
★★★★★
★★★★★
Read Reviews

Paramantra is a sales CRM Software that can help pre-sales and sales achieve more meetings and closures. Its CRM system serves the sales, service, support and request management needs of varied industry verticals including real estate, finance, tours and travel, manufacturing, retail, hospitality.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Engagement management
Top Features : Live monitoring,Alerts: popups & Notifications,Recording

Vendor: Paramantra

Company Size: 51-100

HQ Location: Condor, 101/1, Richmond Rd, Shanthala Nagar, Richmond Circle Workie, Mirage, Langford Gardens, Bengaluru, Karnataka 560025

Financials: PRIVATE

VipeCloud Icon

VipeCloud

4.74
★★★★★
★★★★★

All In One CRM, Marketing and Sales Automation

Read Reviews

VipeCloud is a cloud-based sales and marketing customer relationship management (CRM) solution that allows businesses to optimize marketing and sales budgets. VipeCloud allows users to track their various sales cycles, from prospecting to recurring sales with multiple pipelines. It is designed to help small to midsize businesses streamline marketing operations and track sales.

Highlights
Top Business Usecases : Communication management,Engagement management,Engaging and following up
Top Features : Personalization,Templates,Alerts: popups & Notifications

Vendor: Vipecloud

Founded: 2011

Company Size: 1-10

HQ Location: 855 El Camino Real, Ste 13A Palo Alto, California 94301

Financials: PRIVATE

AdvisorEngine™ Icon

AdvisorEngine™

3.77
★★★★★
★★★★★
Read Reviews
Highlights
Top Business Usecases : Workflow management,Contact list management,Sales call management
Top Features : Recording,Personalization

Vendor: AdvisorEngine

Company Size: 11-50

HQ Location: New York, New York

Financials: SERIES A

Realhound® Icon

Realhound®

4.54
★★★★★
★★★★★
Read Reviews

Realhound provides the tools needed to successfully manage Commercial Real Estate business in one seamless system, with the power to create more deals and the flexibility needed throughout the day. It is a commercial real estate CRM for Property Owners, Asset Managers, Commercial Real Estate Brokers and Companies to track contacts, properties and the relationships of contacts to properties.

Highlights
Top Business Usecases : Contact list management,Telemarketing,Campaign management
Top Features : Personalization

Vendor: Realhound

Company Size: 1-10

HQ Location: 5000 Eldorado Pkwy, #150-304, Frisco, Texas 75035, US

Financials: PRIVATE

Zoho Bigin Icon

Zoho Bigin

4.62
★★★★★
★★★★★

A powerful CRM solution for small and micro businesses manage their customer relationships

Read Reviews

Zoho Bigin is a CRM built on the Zoho CRM, for small businesses to manage their Customer Relationships. It can be accessed on the go with its mobile app for Android and iOS.

Highlights
Top Business Usecases : Engaging and following up,Engagement management,Training & onboarding
Top Features : Templates,Personalization,Recording

Vendor: Zoho Corporation Pvt. Ltd

Founded: 1996

Company Size: 1001-5000

HQ Location: 4141 Hacienda Drive, Pleasanton, California 94588, USA

Financials: PRIVATE

Upsales Icon

Upsales

4.74
★★★★★
★★★★★

CRM & Marketing Automation platform for B2B companies

Read Reviews

Upsales CRM helps companies to generate more leads, drive an effective sales process, and unlock upselling opportunities from existing clients. It helps to enhance customer relationships and improve ROI.

Highlights
Top Business Usecases : Generation of new leads,Upselling,Lead analytics
Top Features : Dashboard,Auto renewal,Alerts: popups & Notifications

Vendor: Upsales Nordic AB

Company Size: 51-100

HQ Location: Stockholm, Stockholm

Financials: SERIES A