OroCRM Overview

OroCRM offers out-of-the-box features for optimizing conversions, growing sales, and improving customer satisfaction. It provides comprehensive control over customer interactions and insights into business performance.

Use Cases

Customers recommend Engagement Management, Campaign Management, Contact List Management, as the business use cases that they have been most satisfied with while using OroCRM.

Other use cases:

  • Lifetime Value Management
  • Offer Management
  • Social Media Analytics
  • Relationship Management
  • Segmentation And Targeting
  • Lead Management
  • Conversion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using OroCRM.

Other priorities:

  • Increase Customer Life Time Value
See all business priorities See less business priorities

OroCRM Use-Cases and Business Priorities: Customer Satisfaction Data

OroCRM works with different mediums / channels such as E-Mail. Social Media. Offline etc.

OroCRM's features include Dashboard, Ticketing, Micro Customer Segmenting, etc. and OroCRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OroCRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Finding customer lifetime value, recency, frequency and monetary value and other customer analytics...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...Customer interactions, such as support tickets, email responses, and product views, are captured and tracked across multiple touchpoints, including B2B and B2C online stores, POS systems, email campaigns, and social channels...." Peer review
"...Users can manage contacts, accounts, leads, and opportunities, create targeted, segmented marketing campaigns, track performance through customizable dashboards, and generate a range of reports...." Peer review
"...The benefits are multiple I can automatically synchronize all contacts, manage contacts, customers, accounts and opportunities, automate marketing actions, create dashboards to track important metrics and get a broad view of use...." Peer review by Clarisse H, Plant Support Engineering

OroCRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OroCRM

Top Industries

  • Information Technology and Services
  • Education
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

OroCRM is popular in Information Technology And Services, Education, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

OroCRM Customer wins, Customer success stories, Case studies

How efficiently Does OroCRM manage your Engagement Management?

What makes OroCRM ideal for Campaign Management?

What Are the key features of OroCRM for Contact List Management?

How does OroCRM facilitate Offer Management?

11 buyers and buying teams have used Cuspera to assess how well OroCRM solved their CRM needs. Cuspera uses 328 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

OroCommerce Drives Rapid Enterprise Adoption with Unified B2B eCommerce Platform

OroCommerce is rapidly gaining traction among large enterprises, with companies like Gerdau S.A, Winoa, and Steelcase adopting its unified B2B eCommerce platform. The platform integrates commerce, CR...M, payments, and AI tools, supporting complex sales models and enhancing operational efficiency. OroCommerce reports a 67% increase in new enterprise customers and a 95% renewal rate, highlighting its scalability and effectiveness in consolidating fragmented systems.

Read on →
 

Wastequip - Manufacturing - Large

Charlotte, USA

OroCommerce helped Wastequip launch a B2B eCommerce site for Mountain Tarp. Customers can now find parts using interactive diagrams and order with custom pricing. OroCommerce integrated with Salsify,... Hawksearch, Cybersource, Avalara, and FedEx. Wastequip saw a 40% increase in eCommerce sales and 83% growth in organic and direct traffic in the first year. The new site also sped up time to market by 2–4 weeks and became a key resource for sales and support teams.

Oro Fundamentals

Video Thumbnail
lightning

Peers used OroCRM for engagement management and campaign management

OroCRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.85/5

Read Reviews (58)
Analytics

4.73/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.85/5

Read Reviews (58)
Analytics

4.73/5

Read Reviews (23)

Software Failure Risk Guidance

?

for OroCRM

Overall Risk Meter

Low Medium High

Top Failure Risks for OroCRM

Oro Inc. News

Executive

OroCommerce Appoints Co-Founder Jary Carter CEO to Lead Next Phase of Enterprise Growth

OroCommerce has appointed co-founder Jary Carter as CEO to lead its next phase of enterprise growth, while founder Yoav Kutner transitions to President and Chairman to focus on AI strategy and product innovation. This leadership change aims to enhance OroCommerce's position in AI-driven B2B commerce.

Partnership

OroCommerce partners with Intellias, introduces a new integration with iPaaS.com

OroCommerce announced a strategic partnership with Intellias to enhance its B2B ecommerce platform using AI-enabled technology, aiming to improve sales channel management and predictive demand forecasting. Additionally, OroCommerce introduced a new integration with iPaaS.com to streamline ERP, CRM, and other digital commerce operations, providing a unified, standards-driven solution for its users.

Partnership

Intellias and OroCommerce Partner to Accelerate B2B Commerce for Manufacturers, Wholesalers, and Distributors

OroCommerce and Intellias have formed a strategic partnership to enhance B2B commerce for manufacturers, wholesalers, and distributors. This collaboration integrates Oro's B2B commerce platform with Intellias' AI and engineering expertise, enabling efficient multi-channel sales management and scalable digital commerce. The partnership aims to deliver agile solutions that improve operational efficiency and support data-driven decision-making.

Partnership

OroCommerce Integrates with iPaaS.com to Accelerate B2B Commerce Connectivity

OroCommerce has integrated with iPaaS.com to enhance B2B commerce connectivity. This certified integration allows manufacturers to unify ERP, CRM, and commerce data in real-time, addressing fragmented technology stacks. The integration is available in the iPaaS.com Certified Integration Marketplace, offering a low-code framework for data synchronization and automated workflows.

Oro Inc. Profile

Company Name

Oro Inc.

Company Website

https://oroinc.com/

HQ Location

United States 1901 Avenue of the Stars, Suite 200 Los Angeles, CA 90067

Employees

101-250

Social

Financials

SERIES A