Paramantra - CRM: Use Cases, Capabilities & Competitors

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Paramantra Overview

Paramantra is an enterprise CRM that centralizes customer data and automates workflows, converting operational complexity into sustained revenue. The platform orchestrates sales, marketing, and customer success to deliver bespoke scalability and operational resilience, with implementation cycles completed in as little as four weeks and upfront pricing with no hidden costs. The Revenue operations are amplified through pervasive mobility and advanced analytics, empowering the “Architects of Revenue” to secure enduring market advantage.

Use Cases

Customers recommend Communication Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using Paramantra.

Other use cases:

Helpdesk Management
Lead Tracking
Lead Management
Proposal & Quote Management
Lead Analytics
Sales Call Management
Collaboration

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Paramantra.

Other priorities:

Enhance Customer Relationships
Improve Stakeholder Relations
Improve ROI
Enter New Markets Internationally Or Locally
Acquire Customers

See all business priorities See less business priorities

Paramantra Use-Cases and Business Priorities: Customer Satisfaction Data

Paramantra works with different mediums / channels such as Phone Calls. E-Mail. Promotions etc.

Paramantra's features include Live Monitoring, Alerts: Popups & Notifications, Recording, etc. and Paramantra support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Paramantra analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Paramantra also includes an escalations and triggers feature, which enables users to track deals, as well as service requests, with custom rules and periodic, or event-based automated notifications...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Send emails and text messages based on dynamic and configurable rules. ..." CRM Software Feature-Paramantra

"...Take automation in daily mail usage for customer follow up, documentation, invoicing to whole new level...." Communication Systems for Sales and Service teams

"...You can now accurately forecast deals after receiving AI-based qualitative and quantitative analysis. ..." CRM Software Feature-Paramantra

Paramantra, Salesforce Engage, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Paramantra provides enterprise-grade SaaS CRM solutions for over 80 business verticals. Revenue can be boosted with custom CRM from Paramantra.

Paramantra Customer wins, Customer success stories, Case studies

What solutions does Paramantra provide for Communication Management?

How can Paramantra enhance your Engagement Management process?

What makes Paramantra ideal for Forecasting?

How can Paramantra enhance your Lead Tracking process?

172 buyers and buying teams have used Cuspera to assess how well Paramantra solved their CRM needs. Cuspera uses 312 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

A well known real estate organization in India - Real Estate - Medium

Paramantra replaced SAP CRM for a leading real estate company in India. The company faced slow lead allocation, too many disconnected systems, and heavy manual data entry. Paramantra unified sales an...d marketing processes, automated lead management, and reduced paperwork by up to 95%. Sales productivity increased with a real-time sales communication system. The solution improved data security and efficiency across 25+ projects.

A Chinese pioneer in steam products - Consumer Goods

Paramantra CRM helped a Chinese pioneer in steam products launch its own brand of appliances in a new country. The company faced challenges with high customer volume and manual ticketing was not enou...gh. Paramantra's cloud solution supported sales teams, making it easy for staff and insightful for management. The CRM improved marketing decisions and daily sales management. The sales team also used it for invoicing and order processing.

A multi-billion dollar global manufacturer founded in 1846 - Medical Devices

Paramantra CRM helps a global medical devices manufacturer improve support and save lives. The company makes tools for eye exams, medical lasers, and solutions for neurosurgery, dentistry, gynecology..., and oncology. Paramantra connects the central response team with regional managers and field engineers. The cloud-based CRM gives all teams access to customer data and activity reports. Field teams stay connected and management gets real-time data for better decisions.

One of the world’s leading manufacturers of extreme weather outdoor gear and outerwear - Retail

Paramantra CRM helped a top outdoor gear manufacturer manage millions of customers. The company faced challenges with high call volumes and manual ticketing. Paramantra provided a robust system to tr...ack all customer requests and conversations. The solution improved support efficiency for hundreds of daily calls. The company now handles all customer support activities using Paramantra.

World's biggest provider of industrial measurement solutions - Manufacturing

Paramantra CRM helps the world's biggest provider of industrial measurement solutions support mission critical assembly lines. The company uses Paramantra to power its customer hotline and manage pre...ventive maintenance. Paramantra automates reporting for repair times and first time fix rates. The solution enables zero unplanned downtime for 61 months. The customer highlights Paramantra's responsive and knowledgeable team.

World's largest provider of industrial measurement solutions - Manufacturing - Very Large

Paramantra's Industrial Machinery CRM powers the customer support center for the world's largest industrial measurement solutions provider. The CRM automates reporting for key metrics like Mean Time ...to Repair and First Time fix rate. It supports preventive maintenance and enables fast response to customer issues. The solution has helped the company achieve zero unplanned downtime for 61 months. Cloud-based upgrades ensure the support center stays current and reliable.

Peers used Paramantra for communication management and engagement management

Paramantra Competitors

Paramantra
vs
Salesforce Engage

Paramantra Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.73/5 ★ Read Reviews (2)
Analytics	4.77/5 ★ Read Reviews (17)
Custom Reports	4.68/5 ★ Read Reviews (28)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.73/5 ★ Read Reviews (2)
Analytics	4.77/5 ★ Read Reviews (17)
Custom Reports	4.68/5 ★ Read Reviews (28)

Software Failure Risk Guidance

for Paramantra

Overall Risk Meter

Low Medium High

Top Failure Risks for Paramantra

Paramantra Profile

Company Name

Paramantra

Company Website

//paramantra.com

HQ Location

Condor, 101/1, Richmond Rd, Shanthala Nagar, Richmond Circle Workie, Mirage, Langford Gardens, Bengaluru, Karnataka 560025

Employees

51-100

Social

Financials

PRIVATE