Paramantra: Product updates, Customer stories, and Insights | 2026 Cuspera

Paramantra CRM helps the world's biggest provider of industrial measurement solutions support mission critical assembly lines. The company uses Paramantra to power its customer hotline and manage pre...ventive maintenance. Paramantra automates reporting for repair times and first time fix rates. The solution enables zero unplanned downtime for 61 months. The customer highlights Paramantra's responsive and knowledgeable team.
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Paramantra CRM helped a top outdoor gear manufacturer manage millions of customers. The company faced challenges with high call volumes and manual ticketing. Paramantra provided a robust system to tr...ack all customer requests and conversations. The solution improved support efficiency for hundreds of daily calls. The company now handles all customer support activities using Paramantra.
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Paramantra CRM helps a global medical devices manufacturer improve support and save lives. The company makes tools for eye exams, medical lasers, and solutions for neurosurgery, dentistry, gynecology..., and oncology. Paramantra connects the central response team with regional managers and field engineers. The cloud-based CRM gives all teams access to customer data and activity reports. Field teams stay connected and management gets real-time data for better decisions.
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Paramantra CRM helped a Chinese pioneer in steam products launch its own brand of appliances in a new country. The company faced challenges with high customer volume and manual ticketing was not enou...gh. Paramantra's cloud solution supported sales teams, making it easy for staff and insightful for management. The CRM improved marketing decisions and daily sales management. The sales team also used it for invoicing and order processing.
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A large real estate organization in India faced challenges with their sales and marketing processes. They used multiple systems, including SAP, for managing leads, which was inefficient and time-cons...uming. Paramantra replaced SAP CRM, providing an enterprise-grade solution that automated lead management and reduced paperwork by 95%. This improved sales productivity and data security, allowing the sales team to focus more on selling rather than data entry.
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A multi-billion dollar global manufacturer of medical devices needed a CRM solution to improve support and productivity. Paramantra provided a cloud-based CRM that connected the central response team... with regional management and field service engineers. This solution allowed for better decision-making and improved connectivity, ensuring timely support for customers. The advanced accessibility options helped the management team stay on performance metrics.
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