Anthill CRM Overview

Anthill addresses key challenges faced by retailers in managing customer relationships and sales processes. This CRM solution focuses on automating routine tasks and streamlining workflows, which helps reduce manual errors and increase productivity. It enables retailers to maintain a comprehensive view of customer interactions, enhancing customer engagement and loyalty. By integrating process automation, Anthill ensures that sales teams can focus on strategic activities rather than administrative tasks. This approach not only boosts sales efficiency but also delivers actionable insights into customer behavior, aiding in informed decision-making.

Use Cases

Customers recommend Contact List Management, Sending & Publishing Communications, Campaign Management, as the business use cases that they have been most satisfied with while using Anthill CRM.

Other use cases:

  • Proposal & Quote Management
  • Workflow Management
  • Lead Management
  • Channel Marketing
  • Touchpoint Management
  • Helpdesk Management
  • Channel Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Anthill CRM.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Anthill CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Anthill CRM works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Anthill CRM's features include Recording, Personalization, and Dashboard. and Anthill CRM support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Anthill CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have been working closely with Anthill to implement our prospect and customer fulfilment system for our expanding retail business. Not only has it been a pleasure to deal with Anthill, but thanks to their experience they have brought so many grea...t ideas to ensure we have a future proof system to help us scale our business quickly and efficiently. Highly recommended." - Shiredoors

Peer review evidence (same sources as the product rating summary)

"...contactId = the unique ID for the existing customer contact record stored in Anthill...." Anthill API Documentation
"...Use segments and triggers to automatically send personalised emails and SMS messages to customers at just the right moment...." CRM & Process Automation
"...I love the automation tools and the analytics resulting from the e-mail marketing campaign...." CRM & Process Automation

Anthill CRM, NeverBounce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Anthill offers bespoke CRM, marketing automation, live dashboards, and workflow automation. Key features include process automation and customizable CRM solutions.

Popular Business Setting

for Anthill CRM

Top Industries

  • Construction
  • Retail
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Anthill CRM is popular in Construction, Retail, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Anthill CRM Customer wins, Customer success stories, Case studies

How efficiently Does Anthill CRM manage your Contact List Management?

How can Anthill CRM enhance your Sending & Publishing Communications process?

How efficiently Does Anthill CRM manage your Campaign Management?

How can Anthill CRM enhance your Proposal & Quote Management process?

How does Anthill CRM address your Workflow Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Anthill CRM solved their CRM needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Shiredoors
We have been working closely with Anthill to implement our prospect and customer fulfilment system for our expanding retail business. Not only has it been a pleasure to deal with Anthill, but thanks to their experience they have brought so many great ideas to ensure we have a future proof system to... help us scale our business quickly and efficiently. Highly recommended.

Testimonial By Shiredoors
Anthill CRM testimonial

AmericanGolf
The software is extremely flexible and can be adapted to suit the needs of the business. It is extremely scalable and works well both in stores and at our Head Office. The team at Anthill are always on hand to help and always endeavour to meet the deadlines set by the business. They provide us with... great suggestions and have a wealth of knowledge which is really helpful when first starting out with a CRM system.

Testimonial By AmericanGolf
Anthill CRM testimonial

Starplan Kitchens & Bedrooms
Custom built to suit our individual requirements, from initial conversations through to launch, Anthill as a team have listened and reacted to all our wants and needs. The end result is a very simple easy to use software package that supports my team with customer relations and customer / sales tea...m analysis. The ability to provide updates on all platforms: PC, Tablet, Laptop & Phones is a plus.

Testimonial By Starplan Kitchens & Bedrooms
CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Shiredoors
We have been working closely with Anthill to implement our prospect and customer fulfilment system for our expanding retail business. Not only has it been a pleasure to deal with Anthill, but thanks to their experience they have brought so many great ideas to ensure we have a future proof system to... help us scale our business quickly and efficiently. Highly recommended.

Testimonial By Shiredoors
Anthill CRM testimonial

AmericanGolf
The software is extremely flexible and can be adapted to suit the needs of the business. It is extremely scalable and works well both in stores and at our Head Office. The team at Anthill are always on hand to help and always endeavour to meet the deadlines set by the business. They provide us with... great suggestions and have a wealth of knowledge which is really helpful when first starting out with a CRM system.

Testimonial By AmericanGolf
Anthill CRM testimonial

Starplan Kitchens & Bedrooms
Custom built to suit our individual requirements, from initial conversations through to launch, Anthill as a team have listened and reacted to all our wants and needs. The end result is a very simple easy to use software package that supports my team with customer relations and customer / sales tea...m analysis. The ability to provide updates on all platforms: PC, Tablet, Laptop & Phones is a plus.

Testimonial By Starplan Kitchens & Bedrooms
 

Homebase - Retail - Retail

Homebase used Anthill to upgrade their appointment booking system. The new online solution replaced manual processes across all stores and head office. Customers can now book appointments, upload pro...ject details, and choose showrooms online. Store teams see real-time availability and manage resources better. Anthill's workflow automation sends alerts, ensures best practices, and improves customer experience. Homebase now has better forecasting, resource allocation, and customer data capture.

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The Kitchen Store - Retail - Retail

Anthill helped The Kitchen Store fix invoicing and streamline processes. Designers now spend more time on their main job, as orders flow directly to the accounts system. The team works from one proce...ss, making them more efficient and saving time. They can now track KPIs and see customer stages instantly. Anthill connects all their systems, so information is entered once and shared everywhere. The Kitchen Store values Anthill's flexibility and industry fit.

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Middletons - Retail - Retail

Anthill helped Middletons improve their quoting process. Staff now use a custom quote builder for consistent and accurate quotes in store and by phone. Integration with Netsuite ERP keeps product and... pricing data up to date. Productivity in the ordering team increased by 44%. The new system cut a week from product launch timelines. Live dashboards and prompts help staff follow up on sales and manage leads better.

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John Lewis of Hungerford - Retail - Retail

Anthill helps John Lewis of Hungerford improve their marketing campaigns. They use Anthill to send targeted email campaigns with custom templates. Open rates reached 30% for key emails like re-introd...uctory offers and product sales. Anthill's tracking shows which messages drive customer spend and revenue. The marketing team can now prove ROI and make better investment decisions. This led to a more cohesive customer experience and higher marketing success.

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Senergy Direct - Renewable Energy - Renewable Energy

Anthill helped Senergy Direct automate sales and lead management. Senergy Direct used Anthill to connect marketing channels and get instant sales enquiries. Automated workflows notify staff and quali...fy leads fast. Campaign attribution data shows which marketing channels work best. Automated SMS messages improve customer touchpoints. Senergy Direct saw faster response times and better ROI.

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Magnet Projects - Construction - Construction

Anthill helped Magnet Projects align their team to best practice workflows. Custom workflows removed regional process differences and improved accountability. Automated notifications increased commun...ication efficiency and technology adoption. Live reporting saved each region 1-3 days per month and improved business intelligence. Integration with 2020 Fusion created a single source of truth, reducing friction during a merger.

Read on →
lightning

Peers used Anthill CRM for contact list management and sending & publishing communications

Anthill CRM Competitors

Anthill CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (26)
Analytics

4.30/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (26)
Analytics

4.30/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Anthill CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Anthill CRM

Anthill Software News

Product

Product Release: Feb 2025

Anthill has released new updates to its software platform, including a live two-way sync with Microsoft Outlook for calendar appointments and enhanced features for the Anthill Calendar. These updates aim to improve user flexibility and control, with additional features like improved mobile attachment experience and dynamic document generation.

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Product

Anthill Zapier App Introduction

Anthill has introduced the Anthill Zapier App, enhancing integration capabilities for users. The app, now available in version 2.3.0, allows users to perform actions such as creating leads, updating accounts, and managing sales directly through Zapier. It also supports triggers for events like new or updated accounts and sales, enabling seamless connectivity with other systems.

Read more →
Product

Product Release: Dec 2024

Anthill software's December 2024 update includes Microsoft Teams and Single-Sign-On integrations, enhancing calendar and security features. Xero integration now supports tracking categories for invoices.

Read more →

Anthill Software Profile

Company Name

Anthill Software

Company Website

https://www.anthill.co.uk/

HQ Location

46 The Calls, Leeds, West Yorkshire LS1, GB

Employees

11-50

Social

Linkedin

Financials

PRIVATE