Anthill CRM Overview

Anthill addresses key challenges faced by retailers in managing customer relationships and sales processes. This CRM solution focuses on automating routine tasks and streamlining workflows, which helps reduce manual errors and increase productivity. It enables retailers to maintain a comprehensive view of customer interactions, enhancing customer engagement and loyalty. By integrating process automation, Anthill ensures that sales teams can focus on strategic activities rather than administrative tasks. This approach not only boosts sales efficiency but also delivers actionable insights into customer behavior, aiding in informed decision-making.

Use Cases

Customers recommend Contact List Management, Sending & Publishing Communications, Campaign Management, as the business use cases that they have been most satisfied with while using Anthill CRM.

Other use cases:

  • Proposal & Quote Management
  • Workflow Management
  • Lead Management
  • Channel Marketing
  • Touchpoint Management
  • Helpdesk Management
  • Channel Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Anthill CRM.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Anthill CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Anthill CRM works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Anthill CRM's features include Recording, Personalization, and Dashboard. and Anthill CRM support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Anthill CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"Everything that we need now in one place to run almost our entire operation! Most things run smoother by far and are easier to input and manage. We made a lot of modifications so that we now do lead management, quotes, invoices, jobs sheets, email m...arketing, sms reminders etc etc. Anthil have been fantastic in helping get set up and running smoothly – nothing is too much trouble!" - Instaloft

Peer review evidence (same sources as the product rating summary)

"...contactId = the unique ID for the existing customer contact record stored in Anthill...." Anthill API Documentation
"...Segments and triggers can be set to automatically send personalised emails and SMS messages to......" Peer review
"...I love the automation tools and the analytics resulting from the e-mail marketing campaign...." CRM & Process Automation

Anthill CRM, NeverBounce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Anthill offers bespoke CRM, marketing automation, live dashboards, and workflow automation. Key features include process automation and customizable CRM solutions.

Popular Business Setting

for Anthill CRM

Top Industries

  • Construction
  • Retail
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Anthill CRM is popular in Construction, Retail, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Anthill CRM Customer wins, Customer success stories, Case studies

How does Anthill CRM address your Contact List Management Challenges?

How efficiently Does Anthill CRM manage your Sending & Publishing Communications?

How can Anthill CRM optimize your Campaign Management Workflow?

How can Anthill CRM enhance your Proposal & Quote Management process?

What makes Anthill CRM ideal for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Anthill CRM solved their CRM needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Instaloft

Everything that we need now in one place to run almost our entire operation! Most things run smoother by far and are easier to input and manage. We made a lot of modifications so that we now do lead management, quotes, invoices, jobs sheets, email marketing, sms reminders etc etc. Anthil have been ...fantastic in helping get set up and running smoothly – nothing is too much trouble!

Testimonial By Instaloft
Anthill CRM testimonial

Kutchenhaus

I can honestly say that Anthill has played a huge part in the growth of Kutchenhaus. The main issues other companies have when growing is that they take their eye off the existing parts of the business. Anthill ensures that all aspects of the day to running of a business is tracked and done in a ti...mely manner. Anthill ensures that the whole team is focused and moving towards the same clear goal, it is much much more than a simple crm system. I would highly recommend John and his team to all.

Testimonial By Kutchenhaus
Anthill CRM testimonial

Starplan Kitchens & Bedrooms

Custom built to suit our individual requirements, from initial conversations through to launch, Anthill as a team have listened and reacted to all our wants and needs. The end result is a very simple easy to use software package that supports my team with customer relations and customer / sales tea...m analysis. The ability to provide updates on all platforms: PC, Tablet, Laptop & Phones is a plus.

Testimonial By Starplan Kitchens & Bedrooms
CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Instaloft

Everything that we need now in one place to run almost our entire operation! Most things run smoother by far and are easier to input and manage. We made a lot of modifications so that we now do lead management, quotes, invoices, jobs sheets, email marketing, sms reminders etc etc. Anthil have been ...fantastic in helping get set up and running smoothly – nothing is too much trouble!

Testimonial By Instaloft
Anthill CRM testimonial

Kutchenhaus

I can honestly say that Anthill has played a huge part in the growth of Kutchenhaus. The main issues other companies have when growing is that they take their eye off the existing parts of the business. Anthill ensures that all aspects of the day to running of a business is tracked and done in a ti...mely manner. Anthill ensures that the whole team is focused and moving towards the same clear goal, it is much much more than a simple crm system. I would highly recommend John and his team to all.

Testimonial By Kutchenhaus
Anthill CRM testimonial

Starplan Kitchens & Bedrooms

Custom built to suit our individual requirements, from initial conversations through to launch, Anthill as a team have listened and reacted to all our wants and needs. The end result is a very simple easy to use software package that supports my team with customer relations and customer / sales tea...m analysis. The ability to provide updates on all platforms: PC, Tablet, Laptop & Phones is a plus.

Testimonial By Starplan Kitchens & Bedrooms
 

Homebase - Retail - Large

Milton Keynes, UK

Homebase used Anthill to upgrade their appointment booking system. The new online solution replaced manual processes across all stores and head office. Customers can now book appointments, upload pro...ject details, and choose showrooms online. Store teams see real-time availability and manage resources better. Anthill's workflow automation sends alerts, ensures best practices, and improves customer experience. Homebase now has better forecasting, resource allocation, and customer data capture.

 

John Lewis of Hungerford - Retail - Small

Hungerford, UK

Anthill helps John Lewis of Hungerford improve their marketing campaigns. They use Anthill to send targeted email campaigns with custom templates. Open rates reached 30% for key emails like re-introd...uctory offers and product sales. Anthill's tracking shows which messages drive customer spend and revenue. The marketing team can now prove ROI and make better investment decisions. This led to a more cohesive customer experience and higher marketing success.

 

Senergy Direct - Renewable Energy - Small

UK

Anthill helped Senergy Direct automate sales and lead management. Senergy Direct used Anthill to connect marketing channels and get instant sales enquiries. Automated workflows notify staff and quali...fy leads fast. Campaign attribution data shows which marketing channels work best. Automated SMS messages improve customer touchpoints. Senergy Direct saw faster response times and better ROI.

 

Magnet Projects - Construction - Large

Leeds, UK

Anthill helped Magnet Projects align their team to best practice workflows. Custom workflows removed regional process differences and improved accountability. Automated notifications increased commun...ication efficiency and technology adoption. Live reporting saved each region 1-3 days per month and improved business intelligence. Integration with 2020 Fusion created a single source of truth, reducing friction during a merger.

 

Tile Giant - Retail - Medium

Leeds, UK

Anthill helped Tile Giant improve their sales process and quote management. Tile Giant used Anthill to automate product catalogues and pricing for accurate quoting. The marketing team managed promoti...ons across 80+ stores with Anthill. Staff used an area calculator to speed up quoting. Trade account dashboards and contact triggers helped boost customer engagement. Tile Giant now tracks samples and has a single customer view for better service.

 

Homebase - Retail - Large

Milton Keynes, UK

Anthill replaced Homebase's manual appointment booking with an online system. Homebase now manages all customer appointments in one place. The new system lets customers book appointments and upload p...roject details online. Store teams can see all bookings, manage resources, and prepare better for each meeting. Automated workflows and alerts help staff follow best practices and never miss a step. This improved process makes things easier for staff and gives customers a better experience.

lightning

Peers used Anthill CRM for contact list management and sending & publishing communications

Anthill CRM Competitors

Anthill CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.63/5

Read Reviews (26)
Analytics

4.30/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.63/5

Read Reviews (26)
Analytics

4.30/5

Read Reviews (5)

Software Failure Risk Guidance

?

for Anthill CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Anthill CRM

Anthill Software News

Product

Product Release: Feb 2025

Anthill has released new updates to its software platform, including a live two-way sync with Microsoft Outlook for calendar appointments and enhanced features for the Anthill Calendar. These updates aim to improve user flexibility and control, with additional features like improved mobile attachment experience and dynamic document generation.

Product

Anthill Zapier App Introduction

Anthill has introduced the Anthill Zapier App, enhancing integration capabilities for users. The app, now available in version 2.3.0, allows users to perform actions such as creating leads, updating accounts, and managing sales directly through Zapier. It also supports triggers for events like new or updated accounts and sales, enabling seamless connectivity with other systems.

Product

Product Release: Dec 2024

Anthill software's December 2024 update includes Microsoft Teams and Single-Sign-On integrations, enhancing calendar and security features. Xero integration now supports tracking categories for invoices.

Anthill Software Profile

Company Name

Anthill Software

Company Website

https://www.anthill.co.uk/

HQ Location

46 The Calls, Leeds, West Yorkshire LS1, GB

Employees

11-50

Social

Financials

PRIVATE