Anthill CRM Overview

Anthill addresses key challenges faced by retailers in managing customer relationships and sales processes. This CRM solution focuses on automating routine tasks and streamlining workflows, which helps reduce manual errors and increase productivity. It enables retailers to maintain a comprehensive view of customer interactions, enhancing customer engagement and loyalty. By integrating process automation, Anthill ensures that sales teams can focus on strategic activities rather than administrative tasks. This approach not only boosts sales efficiency but also delivers actionable insights into customer behavior, aiding in informed decision-making.

Use Cases

Customers recommend Contact List Management, Sending & Publishing Communications, Campaign Management, as the business use cases that they have been most satisfied with while using Anthill CRM.

Other use cases:

  • Proposal & Quote Management
  • Workflow Management
  • Lead Management
  • Channel Marketing
  • Touchpoint Management
  • Helpdesk Management
  • Channel Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Anthill CRM.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Anthill CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Anthill CRM works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Anthill CRM's features include Recording, Personalization, and Dashboard. and Anthill CRM support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Anthill CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"Basically, it changed my life, it’s fantastic to be able to see quickly the state of play in each department and for the team members to be able to see what they need to do daily and drill down onto the info. It’s helped me be able to see any proble...m areas before they happen also. Really is fantastic so thank you very much.” “Working with Anthill has allowed us to quickly deliver significant improvements to the way we manage our customers from the point of first contact, through to order delivery and beyond." - Bathstore

Peer review evidence (same sources as the product rating summary)

"...contactId = the unique ID for the existing customer contact record stored in Anthill...." Anthill API Documentation
"...Use segments and triggers to automatically send personalised emails and SMS messages to customers at just the right moment...." CRM & Process Automation
"...I love the automation tools and the analytics resulting from the e-mail marketing campaign...." CRM & Process Automation

Anthill CRM, NeverBounce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Anthill offers bespoke CRM, marketing automation, live dashboards, and workflow automation. Key features include process automation and customizable CRM solutions.

Popular Business Setting

for Anthill CRM

Top Industries

  • Construction
  • Retail
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Anthill CRM is popular in Construction, Retail, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Anthill CRM Customer wins, Customer success stories, Case studies

What Are the key features of Anthill CRM for Contact List Management?

What solutions does Anthill CRM provide for Sending & Publishing Communications?

What benefits does Anthill CRM offer for Campaign Management?

How does Anthill CRM facilitate Proposal & Quote Management?

How efficiently Does Anthill CRM manage your Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Anthill CRM solved their CRM needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Bathstore

Basically, it changed my life, it’s fantastic to be able to see quickly the state of play in each department and for the team members to be able to see what they need to do daily and drill down onto the info. It’s helped me be able to see any problem areas before they happen also. Really is fantast...ic so thank you very much.” “Working with Anthill has allowed us to quickly deliver significant improvements to the way we manage our customers from the point of first contact, through to order delivery and beyond.

Testimonial By Bathstore
Anthill CRM testimonial

Shiredoors

We have been working closely with Anthill to implement our prospect and customer fulfilment system for our expanding retail business. Not only has it been a pleasure to deal with Anthill, but thanks to their experience they have brought so many great ideas to ensure we have a future proof system to... help us scale our business quickly and efficiently. Highly recommended.

Testimonial By Shiredoors
Anthill CRM testimonial

Bathroom Eleven

The cleanliness of the appearance and usability of Anthill meant that it was easy to introduce the whole team to the software from day one. With the ability to create workflows that reflected and tracked our processes we have ensured that our clients receive optimum service from us from starting th...eir project, through to any remedials or issues meaning we can offer the best in aftersales care too. Before Anthill we were using many excel spreadsheets to track our client journeys with our business. It was laboursome entering and reentering data all the time. Anthill has provided a sleek and efficient way to ensure all our clients receive the best service from their initial inquiry through to completion. Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively. The whole team at Anthill care about making their product work for you and your business and will go beyond to ensure you are using Anthill to its full capability.

Testimonial By Bathroom Eleven
CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Bathstore

Basically, it changed my life, it’s fantastic to be able to see quickly the state of play in each department and for the team members to be able to see what they need to do daily and drill down onto the info. It’s helped me be able to see any problem areas before they happen also. Really is fantast...ic so thank you very much.” “Working with Anthill has allowed us to quickly deliver significant improvements to the way we manage our customers from the point of first contact, through to order delivery and beyond.

Testimonial By Bathstore
Anthill CRM testimonial

Shiredoors

We have been working closely with Anthill to implement our prospect and customer fulfilment system for our expanding retail business. Not only has it been a pleasure to deal with Anthill, but thanks to their experience they have brought so many great ideas to ensure we have a future proof system to... help us scale our business quickly and efficiently. Highly recommended.

Testimonial By Shiredoors
Anthill CRM testimonial

Bathroom Eleven

The cleanliness of the appearance and usability of Anthill meant that it was easy to introduce the whole team to the software from day one. With the ability to create workflows that reflected and tracked our processes we have ensured that our clients receive optimum service from us from starting th...eir project, through to any remedials or issues meaning we can offer the best in aftersales care too. Before Anthill we were using many excel spreadsheets to track our client journeys with our business. It was laboursome entering and reentering data all the time. Anthill has provided a sleek and efficient way to ensure all our clients receive the best service from their initial inquiry through to completion. Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively. The whole team at Anthill care about making their product work for you and your business and will go beyond to ensure you are using Anthill to its full capability.

Testimonial By Bathroom Eleven
 

Homebase - Retail - Large

Milton Keynes, UK

Homebase used Anthill to upgrade their appointment booking system. The new online solution replaced manual processes across all stores and head office. Customers can now book appointments, upload pro...ject details, and choose showrooms online. Store teams see real-time availability and manage resources better. Anthill's workflow automation sends alerts, ensures best practices, and improves customer experience. Homebase now has better forecasting, resource allocation, and customer data capture.

 

Magnet Projects - Construction - Large

Leeds, UK

Anthill helped Magnet Projects align their team to best practice workflows. Custom workflows removed regional process differences and improved accountability. Automated notifications increased commun...ication efficiency and technology adoption. Live reporting saved each region 1-3 days per month and improved business intelligence. Integration with 2020 Fusion created a single source of truth, reducing friction during a merger.

 

Tile Giant - Retail - Medium

Leeds, UK

Anthill helped Tile Giant improve their sales process and quote management. Tile Giant used Anthill to automate product catalogues and pricing for accurate quoting. The marketing team managed promoti...ons across 80+ stores with Anthill. Staff used an area calculator to speed up quoting. Trade account dashboards and contact triggers helped boost customer engagement. Tile Giant now tracks samples and has a single customer view for better service.

 

John Lewis of Hungerford - Retail - Small

Hungerford, UK

Anthill helps John Lewis of Hungerford improve their marketing campaigns. They use Anthill to send targeted email campaigns with custom templates. Open rates reached 30% for key emails like re-introd...uctory offers and product sales. Anthill's tracking shows which messages drive customer spend and revenue. The marketing team can now prove ROI and make better investment decisions. This led to a more cohesive customer experience and higher marketing success.

 

Senergy Direct - Renewable Energy - Small

UK

Anthill helped Senergy Direct automate sales and lead management. Senergy Direct used Anthill to connect marketing channels and get instant sales enquiries. Automated workflows notify staff and quali...fy leads fast. Campaign attribution data shows which marketing channels work best. Automated SMS messages improve customer touchpoints. Senergy Direct saw faster response times and better ROI.

 

Homebase - Retail - Large

Milton Keynes, UK

Anthill replaced Homebase's manual appointment booking with an online system. Homebase now manages all customer appointments in one place. The new system lets customers book appointments and upload p...roject details online. Store teams can see all bookings, manage resources, and prepare better for each meeting. Automated workflows and alerts help staff follow best practices and never miss a step. This improved process makes things easier for staff and gives customers a better experience.

lightning

Peers used Anthill CRM for contact list management and sending & publishing communications

Anthill CRM Competitors

Anthill CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (26)
Analytics

4.30/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (26)
Analytics

4.30/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Anthill CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Anthill CRM

Anthill Software News

Product

Product Release: Feb 2025

Anthill has released new updates to its software platform, including a live two-way sync with Microsoft Outlook for calendar appointments and enhanced features for the Anthill Calendar. These updates aim to improve user flexibility and control, with additional features like improved mobile attachment experience and dynamic document generation.

Product

Anthill Zapier App Introduction

Anthill has introduced the Anthill Zapier App, enhancing integration capabilities for users. The app, now available in version 2.3.0, allows users to perform actions such as creating leads, updating accounts, and managing sales directly through Zapier. It also supports triggers for events like new or updated accounts and sales, enabling seamless connectivity with other systems.

Product

Product Release: Dec 2024

Anthill software's December 2024 update includes Microsoft Teams and Single-Sign-On integrations, enhancing calendar and security features. Xero integration now supports tracking categories for invoices.

Anthill Software Profile

Company Name

Anthill Software

Company Website

https://www.anthill.co.uk/

HQ Location

46 The Calls, Leeds, West Yorkshire LS1, GB

Employees

11-50

Social

Financials

PRIVATE