Anthill CRM Overview

Anthill addresses key challenges faced by retailers in managing customer relationships and sales processes. This CRM solution focuses on automating routine tasks and streamlining workflows, which helps reduce manual errors and increase productivity. It enables retailers to maintain a comprehensive view of customer interactions, enhancing customer engagement and loyalty. By integrating process automation, Anthill ensures that sales teams can focus on strategic activities rather than administrative tasks. This approach not only boosts sales efficiency but also delivers actionable insights into customer behavior, aiding in informed decision-making.

Use Cases

Customers recommend Contact List Management, Sending & Publishing Communications, Campaign Management, as the business use cases that they have been most satisfied with while using Anthill CRM.

Other use cases:

  • Proposal & Quote Management
  • Workflow Management
  • Lead Management
  • Channel Marketing
  • Touchpoint Management
  • Helpdesk Management
  • Channel Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Anthill CRM.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Anthill CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Anthill CRM works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Anthill CRM's features include Recording, Personalization, and Dashboard. and Anthill CRM support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Anthill CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"Brilliant system. Anthill has helped our business run far more efficiently. The speed in which Anthill was set up was very good. The cost is reasonable in comparison to other systems on the market. The system has made day to day business tasks a lot... easier." - Senergy Direct

Anthill CRM, NeverBounce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Anthill offers bespoke CRM, marketing automation, live dashboards, and workflow automation. Key features include process automation and customizable CRM solutions.

Popular Business Setting

for Anthill CRM

Top Industries

  • Construction
  • Retail
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Anthill CRM is popular in Construction, Retail, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Anthill CRM Customer wins, Customer success stories, Case studies

How does Anthill CRM address your Contact List Management Challenges?

Why is Anthill CRM the best choice for Sending & Publishing Communications?

How can Anthill CRM enhance your Campaign Management process?

What benefits does Anthill CRM offer for Proposal & Quote Management?

What benefits does Anthill CRM offer for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Anthill CRM solved their CRM needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Senergy Direct
Brilliant system. Anthill has helped our business run far more efficiently. The speed in which Anthill was set up was very good. The cost is reasonable in comparison to other systems on the market. The system has made day to day business tasks a lot easier. Testimonial By Senergy Direct
Anthill CRM testimonial

Bathstore
Basically, it changed my life, it’s fantastic to be able to see quickly the state of play in each department and for the team members to be able to see what they need to do daily and drill down onto the info. It’s helped me be able to see any problem areas before they happen also. Really is fantast...ic so thank you very much.” “Working with Anthill has allowed us to quickly deliver significant improvements to the way we manage our customers from the point of first contact, through to order delivery and beyond.

Testimonial By Bathstore
Anthill CRM testimonial

Bathroom Eleven
The cleanliness of the appearance and usability of Anthill meant that it was easy to introduce the whole team to the software from day one. With the ability to create workflows that reflected and tracked our processes we have ensured that our clients receive optimum service from us from starting th...eir project, through to any remedials or issues meaning we can offer the best in aftersales care too. Before Anthill we were using many excel spreadsheets to track our client journeys with our business. It was laboursome entering and reentering data all the time. Anthill has provided a sleek and efficient way to ensure all our clients receive the best service from their initial inquiry through to completion. Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively. The whole team at Anthill care about making their product work for you and your business and will go beyond to ensure you are using Anthill to its full capability.

Testimonial By Bathroom Eleven
CUSTOMERS TESTIMONIALS
Anthill CRM testimonial

Senergy Direct
Brilliant system. Anthill has helped our business run far more efficiently. The speed in which Anthill was set up was very good. The cost is reasonable in comparison to other systems on the market. The system has made day to day business tasks a lot easier. Testimonial By Senergy Direct
Anthill CRM testimonial

Bathstore
Basically, it changed my life, it’s fantastic to be able to see quickly the state of play in each department and for the team members to be able to see what they need to do daily and drill down onto the info. It’s helped me be able to see any problem areas before they happen also. Really is fantast...ic so thank you very much.” “Working with Anthill has allowed us to quickly deliver significant improvements to the way we manage our customers from the point of first contact, through to order delivery and beyond.

Testimonial By Bathstore
Anthill CRM testimonial

Bathroom Eleven
The cleanliness of the appearance and usability of Anthill meant that it was easy to introduce the whole team to the software from day one. With the ability to create workflows that reflected and tracked our processes we have ensured that our clients receive optimum service from us from starting th...eir project, through to any remedials or issues meaning we can offer the best in aftersales care too. Before Anthill we were using many excel spreadsheets to track our client journeys with our business. It was laboursome entering and reentering data all the time. Anthill has provided a sleek and efficient way to ensure all our clients receive the best service from their initial inquiry through to completion. Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively. The whole team at Anthill care about making their product work for you and your business and will go beyond to ensure you are using Anthill to its full capability.

Testimonial By Bathroom Eleven

Homebase - Retail

Anthill helped Homebase replace their manual appointment booking system with a live, online solution. Homebase used Anthill to manage customer appointments across all stores and teams. The new system... improved appointment categorization, forecasting, and resource allocation. Customers can now book appointments online and share project details, making meetings more effective. Anthill's workflow automation streamlined internal processes and improved customer experience.

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Magnet Projects - Construction

Anthill helps Magnet Projects manage their process and workflows. Magnet Projects use Anthill to keep their team aligned and improve accountability. Custom workflows and automated notifications make ...sure every customer gets the same experience. Anthill gives Magnet Projects live data and better reporting, saving each region 1-3 days a month. The software integrates with their design tools and acts as a single source of truth. This has helped Magnet Projects improve efficiency and increase conversion rates.

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Tile Giant - Retail

Anthill helped Tile Giant improve their sales process and quote management. Tile Giant used Anthill to connect product catalogues and pricing from their ERP for accurate quoting. The platform made it... easy to manage promotions across 80+ stores. Staff used Anthill’s area calculator and trade account dashboards to boost efficiency. Anthill gave Tile Giant a single customer view and better sample tracking, leading to improved customer engagement and business insights.

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Middletons - Retail

Anthill helped Middletons improve their quoting process. Middletons needed a better way to create and manage quotes for customers. Anthill built a custom quote builder and integrated it with Middleto...ns' Netsuite ERP. This made quoting faster and more accurate. Middletons saw a 44% increase in productivity for their ordering team and reduced their product launch timeline by a week. Staff now have better access to the information they need.

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John Lewis of Hungerford - Retail

Anthill helps John Lewis of Hungerford improve their marketing campaigns. They use Anthill to send targeted email campaigns with custom templates. This leads to open rates of 30% on key emails. Anthi...ll's tracking shows which messages drive customer spending. The team can see campaign ROI and make better investment decisions. Anthill's data helps them plan future marketing and ask for a bigger budget.

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The Kitchen Store - Retail

Anthill helped The Kitchen Store fix invoicing and connect all their systems. Designers now spend more time on their main job. The team works from one process, making them more efficient. They can no...w track new KPIs and see customer progress at every stage. Anthill is flexible and grows with their business. The Kitchen Store saves time by entering information once and having all systems talk to each other.

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lightning

Peers used Anthill CRM for contact list management and sending & publishing communications

Anthill CRM Competitors

Anthill CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (26)
Analytics

4.30/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (26)
Analytics

4.30/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Anthill CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Anthill CRM

Anthill Software News

Product

Anthill Zapier App Introduction

Anthill has introduced the Anthill Zapier App, enhancing integration capabilities for users. The app, now available in version 2.3.0, allows users to perform actions such as creating leads, updating accounts, and managing sales directly through Zapier. It also supports triggers for events like new or updated accounts and sales, enabling seamless connectivity with other systems.

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Product

Product Release: Dec 2024

Anthill software's December 2024 update includes Microsoft Teams and Single-Sign-On integrations, enhancing calendar and security features. Xero integration now supports tracking categories for invoices.

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Anthill Software Profile

Company Name

Anthill Software

Company Website

https://www.anthill.co.uk/

HQ Location

46 The Calls, Leeds, West Yorkshire LS1, GB

Employees

11-50

Social

Linkedin

Financials

PRIVATE