DYL Business Phone Service or DYL Office View is a real-time switchboard that increases visibility on all active calls within your organization. This browser based-software works in tandem with desktop phones. It can handle and direct calls with drag drop transfer to anyone, any destination, anywhere.
Vendor: DYL, LLC
HQ Location: 4551 Glencoe Ave #155, Marina del Rey, California 90292, US
Observe.AI is an agent enablement powered by voice AI that helps to know what's happening on calls and coach agents on how to improve CX quality. It helps to improve customer service and increase sales and revenue.
Vendor: Observe.AI, Inc
Company Size: 51-100
HQ Location: 595 Market Street, Suite #1130, San Francisco, CA 94105
Financials: SERIES A
Vendor: TeleComp
Company Size: 51-100
Callpro CRM is a software system designed for outbound calling such as for telemarketing, telesales and lead generation. It is used across various industries that include marketing companies, insurance, telecom, energy, office services and more.
Vendor: FIVE CRM Ltd.
Founded: 1991
Company Size: 51-200
HQ Location: Lansdowne Court Bumpers Way Chippenham Wiltshire SN14 6RZ United Kingdom
Financials: PRIVATE
Knowlarity is a multi-channel communication platform with a suite of solutions that are built to elevate customer engagement and communications.. It can be deployed in small businesses to large enterprises, across various industries such as Banking & Financial Services, Education, Healthcare, Automotive and more.
Vendor: Knowlarity Communications Pvt Ltd
Company Size: 251-500
HQ Location: Singapore
Financials: PRIVATE
Vendor: Waitwhile
HQ Location: 1407 Funston Avenue, San Francisco, CA 94122, US
Vendor: Awaken Intelligence Limited
Company Size: 11-50
HQ Location: 68 Basepoint, The Havens, Ransomes Europark, Ipswich, IP3 9BF
Lumen contact center solutions
Minimize total cost of ownership, protect sensitive data and leverage AI.
Vendor: Lumen Technologies
Company Size: 10001+
HQ Location: 100 CenturyLink Drive, Monroe, LA 71201, US
Financials: IPO
Enghouse Interactive Contact Center
Enghouse Interactive: Contact Center Software | Customer ...
Vendor: Enghouse Interactive
Company Size: 501-1000
HQ Location: Phoenix, AZ
Financials: PRIVATE
Verizon Virtual Contact Center is a Contact Center Software. Verizon Virtual Contact Center is a cloud-based contact center solution providing a comprehensive set of contact center tools. It enables customers to contact when and how they want — by phone, email, chat or even text.
Vendor: Verizon Communications Inc.
Company Size: 10001+
HQ Location: Atlanta, GA
Financials: IPO
Yeastar S-Series VoIP PBX
S-Series VoIP PBX - Work Smarter, Easier and Closer with Powerful Unified Communications | Yeastar
Vendor: Yeastar Technology Co., Ltd.
Company Size: 51-100
HQ Location: 5/F, No. 63-2 Wanghai Road, 2nd Software Park, Xiamen, Fujian 361006, CN
Financials: PRIVATE
Contact Center Compliance
SIMPLIFY TCPA AND DNC COMPLIANCE TECHNOLOGY - Contact Center Compliance
Vendor: Contact Center Compliance Corporation
Company Size: 1-10
HQ Location: 350 E St., Santa Rosa, CA 95404, US
Financials: PRIVATE
Vendor: Ameyo Pvt Ltd
Company Size: 251-500
HQ Location: Gurgaon, Haryana
Financials: SERIES A
Vendor: Upstream Works Software Ltd.
Company Size: 11-50
HQ Location: 7777 Weston Rd, 1000, Woodbridge , Ontario L4L0G9, CA
Financials: PRIVATE
HoduCC Contact Center Software is a comprehensive solution designed to streamline and enhance customer interactions for businesses of all sizes. It offers a range of features including omnichannel support, automatic call distribution, interactive voice response (IVR), call recording, and analytics tools. With its user-friendly interface and customizable options, HoduCC enables organizations to efficiently manage their contact center operations, improve customer satisfaction, and optimize agent performance.
Vendor: HoduSoft Pvt. Ltd.
Company Size: 11-50
HQ Location: Shilp Epitome, 1403/04, near Infostretch Corporation India, behind Rajpath Rangoli Road, Bodakdev, Ahmedabad, Gujarat 380054
Financials: PRIVATE
Intuitive CX quality assurance standardization platform to empower QA leaders and build trust across your entire organization.
Vendor: Leaptree Ltd
HQ Location: 2nd Floor, Castleforbes House, Castleforbes Rd, North Wall, Dublin 1, D01 A8N0
NICE Journey Orchestration & Routing
The invisible intelligence that empowers you to master the complexity of today’s customer journey
Vendor: NICE Ltd.
Company Size: 5001-10000
HQ Location: 221 River St, Hoboken, New Jersey 07030, US
Financials: IPO
Vendor: VoApps, Inc.
Company Size: 11-50
HQ Location: 6100 Lake Forrest Drive NE, Suite 560, Sandy Springs, GA 30328, US
Financials: SERIES B
Dialler solutions
Industry leading answer machine detection, outbound number rotation and lead recycling helping meet sales engagement targets.
Vendor: Blue Telecoms Limited
Company Size: 11-50
HQ Location: 1 Charlesville Place, Neath, SA11 1PY, GB
Financials: PRIVATE
VQ Online is a Contact Center Quality Assurance Software that streamlines the QA process across channels and functions to maximize the insight gathered to drive even greater results and free up valuable QA analysts' time.
Vendor: VereQuest
Company Size: 51-100
HQ Location: Suite 100 - 67 Robbins Avenue? Toronto, ON M4L 1X1 CANADA
Financials: PRIVATE
Vendor: NCH Software.
Company Size: 11-50
HQ Location: Greenwood Village, CO
Financials: PRIVATE
Vendor: Opstel Services LLC.
Company Size: 1-10
HQ Location: 2550 W Union Hills Dr, Phoenix, Arizona 85027, US
Financials: NA
Vendor: SingleComm, LLC
Company Size: 11-50
HQ Location: 3200 Rockbridge St, Richmond, Virginia 23230, US
Financials: SEED
Vendor: Ameyo Pvt Ltd
Company Size: 251-500
HQ Location: Gurgaon, Haryana
Financials: SERIES A