Knowlarity Overview
Knowlarity offers a multi-channel communication platform for customer engagement across various industries. Solutions include cloud contact centers, virtual numbers, IVRs, automated messaging, video conferencing, and AI-based tools.
Use Cases
Customers recommend Tracking & Monitoring Communications, Collaboration, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Knowlarity.
Knowlarity Use-Cases and Business Priorities: Customer Satisfaction Data
Knowlarity works with different mediums / channels such as Phone Calls.
Reviews
"Knowlarity's OBD solution has nurtured our leads via interactive campaigns for our various policies. The solution helped us to reach innumerable leads that we were able to optimize while improving our daily operations." - Mayank Sharma
Peer review evidence (same sources as the product rating summary)
"...The call tracking service not only works well but the customer support has been excellent...." Cloud Telephony Solutions for Enterprise & Mid-Market Organisations
"...We at BharatPe collaborated with Knowlarity for our customer service and sales call handling solutions...." Cloud Telephony Solutions for Enterprise & Mid-Market Organisations
"...Knowlarity's solutions have enabled us to deliver customer satisfaction...." Cloud Telephony Solutions for Enterprise & Mid-Market Organisations
Knowlarity, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Knowlarity
Top Industries
- Internet
- Insurance
- Automotive
Popular in
- Mid Market
Knowlarity is popular in Internet, Insurance, and Automotive and is widely used by Mid Market,
Knowlarity Customer wins, Customer success stories, Case studies
How does Knowlarity address your Collaboration Challenges?
What Are the key features of Knowlarity for Measuring Customer Satisfaction?
11 buyers and buying teams have used Cuspera to assess how well Knowlarity solved their Contact Center Software needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Knowlarity's OBD solution has nurtured our leads via interactive campaigns for our various policies. The solution helped us to reach innumerable leads that we were able to optimize while improving our daily operations. Testimonial By Mayank Sharma |
|
LetsDoc is one of the leading tele-health platforms in India. We have scaled from 100 calls a day to over 10,000 calls a day with them over a few months without any issues with scaling. Thanks to Knowlarity for best in class service. Testimonial By Anurag Aggarwal |
|
Bayut has worked with Knowlarity for over two years now, and their customer service has been exceptional. They are helpful, approachable and always available to answer any inquiries. We highly recommend working with them. Testimonial By Charles S |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mayank Sharma Digital Marketing Manager Bluebob(PolicyX) |
Knowlarity's OBD solution has nurtured our leads via interactive campaigns for our various policies. The solution helped us to reach innumerable leads that we were able to optimize while improving our daily operations. Testimonial By Mayank Sharma |
|
Anurag Aggarwal CEO Let's Doc |
LetsDoc is one of the leading tele-health platforms in India. We have scaled from 100 calls a day to over 10,000 calls a day with them over a few months without any issues with scaling. Thanks to Knowlarity for best in class service. Testimonial By Anurag Aggarwal |
|
Charles S Quality Assurance Bayut |
Bayut has worked with Knowlarity for over two years now, and their customer service has been exceptional. They are helpful, approachable and always available to answer any inquiries. We highly recommend working with them. Testimonial By Charles S |
The Fruit & Vegetable arm of a premier milk & produce cooperative - Consumer Goods - Very Large
A leading online real estate portal (subsidiary of large Indian conglomerate) - Real Estate - Large
Knowlarity: Frictionless CX- A seamless experience for modern-age traveller
Knowlarity Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (1) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (1) |
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for Knowlarity
Top Failure Risks for Knowlarity
Knowlarity Communications Pvt Ltd Profile
Company Name
Knowlarity Communications Pvt Ltd
Company Website
//knowlarity.comHQ Location
Singapore
Employees
251-500
Social
Financials
PRIVATE
