Knowlarity Overview

Knowlarity is a multi-channel communication platform with a suite of solutions that are built to elevate customer engagement and communications.. It can be deployed in small businesses to large enterprises, across various industries such as Banking & Financial Services, Education, Healthcare, Automotive and more.

Knowlarity’s Voice solutions include a multi-channel business communication platform to streamline customer interaction through Cloud Contact Center platform, Virtual Number facility, multi-level IVRs that route calls to agents, and more. Knowlarity Messaging ensures automated, personalized messaging at scale, with enterprise grade reliability and security, and integrates with existing CRM software.

The Click-to-Connect video conferencing module provides HD enabled video and audio conferencing, and includes tools for custom background with logos and branding, screen share and other collaboration tools. The AI-based solutions cover speech analytics, and text-to-speech tools, that help in connecting with customers from anywhere in the world.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Knowlarity solved their Contact Center Software needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Mr. Abhishek Sikka

DGM - Business Software

Ather

Knowlarity has been our telephony partner for over 2 years now and helped us scale pan-India quickly. Their quick issue resolution has been of tremendous help to keep our systems up and running smoothly. Testimonial By Mr. Abhishek Sikka

Mayank Sharma

Digital Marketing Manager

Bluebob(PolicyX)

Knowlarity's OBD solution has nurtured our leads via interactive campaigns for our various policies. The solution helped us to reach innumerable leads that we were able to optimize while improving our daily operations. Testimonial By Mayank Sharma

Deepak Bhati

Head of Operations

Get Simpl Technologies

Knowlarity has been our go-to partner for all our telecom based servicing needs, it's a wonder how Knowlarity manages to pull out a solution from their magic bouquet for all our requirements. Testimonial By Deepak Bhati
CUSTOMERS TESTIMONIALS

Mr. Abhishek Sikka

DGM - Business Software

Ather

Knowlarity has been our telephony partner for over 2 years now and helped us scale pan-India quickly. Their quick issue resolution has been of tremendous help to keep our systems up and running smoothly. Testimonial By Mr. Abhishek Sikka

Mayank Sharma

Digital Marketing Manager

Bluebob(PolicyX)

Knowlarity's OBD solution has nurtured our leads via interactive campaigns for our various policies. The solution helped us to reach innumerable leads that we were able to optimize while improving our daily operations. Testimonial By Mayank Sharma

Deepak Bhati

Head of Operations

Get Simpl Technologies

Knowlarity has been our go-to partner for all our telecom based servicing needs, it's a wonder how Knowlarity manages to pull out a solution from their magic bouquet for all our requirements. Testimonial By Deepak Bhati

Based on peer insights

Cuspera recommends Knowlarity for

Use Cases Tracking & Monitoring Communications , Collaboration , Measuring Customer Satisfaction
Medium Phone Calls
Industries Internet, Insurance, Automotive

Popular Business Setting

for Knowlarity

Top Industries

  • Internet
  • Insurance
  • Automotive

Popular in

  • Mid Market

IT and Other Capabilities

for Knowlarity

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.91/5

Read Reviews (5)
Data Export

3.38/5

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.91/5

Read Reviews (5)
Data Export

3.38/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.02/5

Read Reviews (11)
24/7 Support

3.90/5

Read Reviews (38)
Email Support

2.92/5

Read Reviews (2)
Chat Support

2.92/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.02/5

Read Reviews (11)
24/7 Support

3.90/5

Read Reviews (38)
Email Support

2.92/5

Read Reviews (2)
Chat Support

2.92/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.27/5

Read Reviews (2)
Analytics

2.99/5

Read Reviews (1)
Custom Reports

2.67/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.27/5

Read Reviews (2)
Analytics

2.99/5

Read Reviews (1)
Custom Reports

2.67/5

Read Reviews (3)

Software Failure Risk Guidance

?

for Knowlarity

Top Failure Risks for Knowlarity

Vendor Profile Details

Company Name

Knowlarity

Company Website

https://www.knowlarity.com/

HQ Location

Singapore

Employees

251-500

Social

Financials

Series C