Ameyo Omni Overview

Ameyo-omni offers omnichannel contact center software for seamless customer journeys. It enables agents to manage queries from multiple channels through a unified interaction view.

Use Cases

Customers recommend Segmentation And Targeting, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ameyo Omni.

Other use cases:

  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using Ameyo Omni.

Other priorities:

See all business priorities See less business priorities

Ameyo Omni Use-Cases and Business Priorities: Customer Satisfaction Data

Ameyo Omni works with different mediums / channels such as E-Mail. Phone Calls. Social Media etc.

Reviews

"...Ameyo is an Omnichannel Customer Engagement software that enables enterprises and SMBs to deliver omnichannel customer experience...." Peer review from Ameyo

Ameyo Omni, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Ameyo Omni

Top Industries

  • Banking
  • Retail
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Ameyo Omni is popular in Banking, Retail, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Ameyo Omni Use Cases

What solutions does Ameyo Omni provide for Helpdesk Management?

Case Studies

CASE STUDY Anonymous

Ameyo provided a flexible customer service solution for a client who needed customization as their organization grew. The client wanted a system that could adapt to their changing business needs. Ame...yo worked closely with the client to understand their requirements and programmed the call center software accordingly. The solution helped the client manage customer service more efficiently. The case highlights Ameyo's ability to deliver tailored customer service software.

Read more →

CASE STUDY iMarque Solutions

Ameyo helped iMarque Solutions cut operational costs by 15%. They improved their CSAT score. Ameyo's Mobile Agent App allowed agents to work from anywhere. The app provided comprehensive contact cent...er capabilities. Supervisors could track agents' activities easily.

Read more →

Ameyo Omni Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.52/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.52/5 ★

Read Reviews (7)

Ameyo Omni Integrations

Ameyo Omni integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.52/5 ★

Read Reviews (7)
Data Export

3.42/5 ★

Read Reviews (1)

Yellow.ai

4.28 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

KnowMax

4.44 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Ameyo Omni

Top Failure Risks for Ameyo Omni

Ameyo Pvt Ltd News

Partnership

Ameyo Collaborates With Instagram To Enhance Business Engagement - BW Businessworld

Ameyo teams up with Instagram to improve business interactions and engagement for companies.

Read more →

Ameyo Pvt Ltd Profile

Company Name

Ameyo Pvt Ltd

Company Website

//ameyo.com

HQ Location

Gurgaon, Haryana

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES A