HoduCC Overview

HoduSoft's Contact Center Software enhances business communication with secure, enterprise-grade solutions. It supports call and contact centers, IP PBX, and voice and SMS broadcasting. This software is tailored for enterprises seeking to streamline their communication channels. It offers robust features for managing customer interactions efficiently, ensuring seamless connectivity across various platforms. The software is designed to cater to diverse industry verticals, providing a versatile communication framework. Notably, HoduSoft's solutions are trusted by a wide range of customers, underscoring its reliability and effectiveness in real-world applications.

Use Cases

Customers recommend Helpdesk Management, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using HoduCC.

Other use cases:

  • Coaching
  • Campaign Management
  • Sales Call Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using HoduCC.

Other priorities:

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HoduCC Use-Cases and Business Priorities: Customer Satisfaction Data

HoduCC works with different mediums / channels such as Phone Calls. Offline. Events etc.

Reviews

"...It guarantees to provide the best Call Center Software that suits best for all types of call centers...." Peer review

HoduCC, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Hoducc by HoduSoft enhances multi-channel customer communications. Costs are controlled and productivity along with CX is developed.

Popular Business Setting

for HoduCC

Top Industries

  • Telecommunications

Popular in

  • Mid Market

HoduCC is popular in Telecommunications, and is widely used by Mid Market,

Comprehensive Insights on HoduCC Use Cases

How efficiently Does HoduCC manage your Helpdesk Management?

Case Studies

Non-Profit Organization Management

CASE STUDY UNICEF

UNICEF used HoduSoft solutions to remove manual processes. This helped them improve monitoring and quality assurance. The change made their work faster and more organized. UNICEF is a global agency f...ocused on helping children. The new system made their operations smoother.

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Information Technology and Services

CASE STUDY YAXXA

YAXXA used Hodusoft's solutions to solve operations issues. They wanted to connect businesses with advanced technology. They used Cloud PBX, Unified Communication, IoT, and Connectivity tools. The so...lutions helped YAXXA enter new markets. The case shows how Hodusoft supports business growth with smart technology.

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HoduCC Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (6)
Custom Reports

3.31/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (6)
Custom Reports

3.31/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for HoduCC

Top Failure Risks for HoduCC

HoduSoft Pvt. Ltd. News

Product

HoduCCs SMS Integration with Route Mobile

HoduCC, an omnichannel contact center solution by Hodusoft, integrates with Route Mobile to enhance SMS capabilities, improving customer communication through efficient SMS services.

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Awards

HoduCC’s Predictive Dialer Carves a Place on Software Advice’s FrontRunner 2024 List

HoduCC's predictive dialer earns a spot on Software Advice's FrontRunner 2024 list, highlighting its excellence in omnichannel contact center software.

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Awards

HoduCC’s Predictive Dialer Software Shortlisted on Software Advice’s FrontRunner 2024 List

HoduCC’s Predictive Dialer Software was shortlisted on Software Advice’s FrontRunner 2024 List.

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Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry

Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry In recent years, the insurance industry has evolved at a great pace. Just like other industries, delivering exceptional customer experiences has become more critical in the insurance sector as well. Recognizing this shift, HoduSoft recently hosted an insightful webinar on “Designing Competitive Customer Experiences in …

Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry Read More »

The post Expert’s Insight On Designing Competitive Customer Experiences in Insurance Industry appeared first on Hodusoft.

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HoduSoft Pvt. Ltd. Profile

Company Name

HoduSoft Pvt. Ltd.

Company Website

https://hodusoft.com/

HQ Location

Shilp Epitome, 1403/04, near Infostretch Corporation India, behind Rajpath Rangoli Road, Bodakdev, Ahmedabad, Gujarat 380054

Employees

11-50

Social

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Financials

PRIVATE