Axon Virtual PBX Overview
Here’s the scoop on Axon Virtual PBX! We've gathered over 70 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Axon Virtual PBX, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Axon Virtual PBX is right for your needs? Our Cuspera AI engine can evaluate how Axon Virtual PBX fits your specific business needs, industry, and context. Get your personalized assessment report today.
Axon Virtual PBX supports business activities such as:
- Sales Call Management
- Helpdesk Management
It can help manage these activities if you use Phone Calls Offline and On Premises for these needs. As a solution, Axon Virtual PBX's capabilities include Recording.
Axon Virtual PBX Telecommunications Vertical is its biggest customer base.
Reviews
"...Axon is a virtual IP PBX for Windows designed to manage phone calls in a business or call center environment...." Peer review
Axon Virtual PBX Reviews
11 buyers and buying teams have used Cuspera to assess how well Axon Virtual PBX solved their Contact Center Software needs. Cuspera uses 70 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Use Cases
Peers recommend Sales Call Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Axon Virtual PBX.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls |
4.88/5 ★ |
"...Manages telephone calls within a business...." Peer review from NCH Software |
| call recording |
4.70/5 ★ |
"...Add-on modules include a predictive dialer for call centers, call recording and an auto attendant with interactive voice response (IVR)...." Peer review |
| Helpdesk Management with Phone Calls, Offline and On Premises |
4.86/5 ★ |
"...Axon is a virtual IP PBX for Windows designed to manage phone calls in a business or call center environment...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls |
4.88/5 ★ |
"...Manages telephone calls within a business...." Peer review from NCH Software |
|
| call recording |
4.88/5 ★ |
| Helpdesk Management with Phone Calls, Offline and On Premises |
4.86/5 ★ |
"...Axon is a virtual IP PBX for Windows designed to manage phone calls in a business or call center environment...." Peer review |
|
Popular Business Setting
for Axon Virtual PBX
Top Industries
- Telecommunications
- Hospital & Health Care
Popular in
- Mid Market
- Enterprise
Peer and Expert Opinion on Features
for Axon Virtual PBX
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (7) |
IT and Other Capabilities
for Axon Virtual PBX
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (9) |
| Data Import | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (9) |
| Data Import | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (12) |
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (12) |
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (10) |
Software Failure Risk Guidance
?for Axon Virtual PBX
Top Failure Risks for Axon Virtual PBX
Vendor Profile Details
Company Name
NCH Software
Company Website
https://www.nchsoftware.com/index.htmlHQ Location
Greenwood Village, CO
Employees
11-50
Social
Financials
PRIVATE
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