Callpro CRM Overview
This is a summary of the comprehensive capabilities and benefits of Callpro CRM based on over 104 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Callpro CRM, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Callpro CRM is right for your needs? Our Cuspera AI engine can evaluate how Callpro CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Callpro CRM supports business activities such as:
- Campaign Management
- Relationship Management
- Helpdesk Management
- Engaging And Following Up
- Lead Engagement
Callpro CRM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Increase Sales & Revenue. It can help manage these activities if you use E-Mail Phone Calls Website etc. for these needs.
Callpro CRM was founded in 1991. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...It is easy to use and has lot of functionality to the users like crm, reporting, managing campaigns etc...." Peer review by User
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Callpro CRM solved their Contact Center Software needs. Cuspera uses 104 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Callpro CRM.
Use Cases
Peers recommend Campaign Management , Relationship Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Callpro CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Campaign Management with E-Mail and Phone Calls |
4.55/5 ★ |
"...It is easy to use and has lot of functionality to the users like crm, reporting, managing campaigns etc...." Peer review by User |
| campaign analytics |
3.88/5 ★ |
"...It is easy to use and has lot of functionality to the users like crm, reporting, managing campaigns etc...." Peer review by User |
| Relationship Management with E-Mail, Website and Phone Calls |
4.46/5 ★ |
"...CallPro CRM is a customer relationship management (CRM) platform used for lead generation from sales to service...." Peer review |
| Helpdesk Management with Phone Calls |
4.34/5 ★ |
"...CallPro CRM is a feature-rich leading call center solution with an in-built CRM...." Telemarketing software: higher volume calling, easy to use and powerful |
| PEER EXPERIENCES | |
|---|---|
| Campaign Management with E-Mail and Phone Calls |
4.55/5 ★ |
"...It is easy to use and has lot of functionality to the users like crm, reporting, managing campaigns etc...." Peer review by User |
|
| campaign analytics |
4.55/5 ★ |
| Relationship Management with E-Mail, Website and Phone Calls |
4.46/5 ★ |
"...CallPro CRM is a customer relationship management (CRM) platform used for lead generation from sales to service...." Peer review |
|
| Helpdesk Management with Phone Calls |
4.34/5 ★ |
"...CallPro CRM is a feature-rich leading call center solution with an in-built CRM...." Telemarketing software: higher volume calling, easy to use and powerful |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 104 insights from peers and experts to help you assess how these Callpro CRM use cases fit your Contact Center Software needs.
Popular Business Setting
for Callpro CRM
Top Industries
- Marketing and Advertising
- Computer Software
Popular in
Peers used Callpro CRM to Enhance customer relationships and Acquire customers
IT and Other Capabilities
for Callpro CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (8) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (8) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Callpro CRM
Top Failure Risks for Callpro CRM
Vendor Profile Details
HQ Location
Lansdowne Court Bumpers Way Chippenham Wiltshire SN14 6RZ United Kingdom
Employees
51-200
Social
Financials
PRIVATE
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