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Manufacturing Case Studies and Customer Success Stories with codebeamer
松田モデル
- Manufacturing
- Small
Japan
Creo helped 松田モデル improve design and development. They used 3D CAD and AI to change their manufacturing process. With Creo,... they combined polygon and 3D scan data in one CAD system. This made mass production data more accurate and faster to create. They reduced rework, cut costs, and made it easier for young staff to keep quality high.
Zeiss used Creo Generative Topology Optimization to improve their optical component designs. They needed to balance performance, durability, and functionality... while cutting material use and production costs. Creo GTO helped Zeiss quickly create optimized, lightweight, and sturdy parts. The process reduced material usage, weight, and costs, while improving structural integrity. Zeiss achieved innovative designs in just minutes, outperforming other solutions.
Carl Zeiss Industrielle Messtechnik GmbH (ZEISS)
- Manufacturing
- Large
Oberkochen, Germany
ZEISS partnered with PTC to improve the transfer of Model-Based Definition (MBD) data from Creo CAD models into ZEISS CALYPSO measuring software. Before this, creating... inspection plans was slow and prone to errors. The new solution automates the transfer of Production and Manufacturing Information (PMI), saving time and reducing mistakes. Designers and measurement technicians now work with the same data, making quality checks faster and more accurate. The collaboration led to shorter product development cycles and better digital processes.
ThingWorx helped ZEISS reduce mean time to repair for its high-end microscopes. ZEISS used predictive maintenance to cut calibration downtime... from a day to just one or two hours. The company improved first-time fix rate by 7% in 13 months. Remote monitoring let ZEISS diagnose issues faster and boost customer satisfaction. ZEISS connected 450 systems in one year using ThingWorx and Microsoft Azure.
Zamil Industrial (HVAC Division)
- Manufacturing
- Very Large
Dammam, Saudi Arabia
Windchill+ helped Zamil Industrial's HVAC Division speed up engineering and design work. Teams now access product data over 40% faster.... The cloud-based PLM system improved collaboration across global sites. Zamil reduced manual tasks and errors by automating product data management. Secure SaaS delivery protects data and enables easy scaling. Integration with Oracle Fusion and ThingWorx supports future growth and factory automation.
Woodward used PTC's ThingWorx platform to connect data from multiple manufacturing systems. Before, employees struggled to make use of machine... data and lost time syncing systems. With ThingWorx, Woodward built a Manufacturing Information System that automates manual tasks and brings all process data into one place. Employees now access real-time work instructions and track certifications. This improved product quality, increased efficiency, and boosted productivity across all facilities.
Windchill in the cloud helped Welbilt's Frymaster brand manage complex product customizations. They replaced outdated, manual BOM processes with a... unified PLM system. This change cut time to implement engineering changes by 30%. It also reduced line build rework by 30%. Teams now collaborate remotely and access live updates. The cloud-based solution lowered total cost of ownership and improved product quality.
PTC ThingWorx helped Vestergaard Company connect and manage data from hundreds of aircraft service trucks. The IIoT platform improved job... scheduling, asset monitoring, and compliance reporting. Real-time dashboards gave frontline workers critical insights, boosting operational efficiency. Vestergaard now uses data to optimize product design and reduce environmental impact. The scalable solution set a foundation for continuous improvement and future innovation.
Vestas used PTC’s ThingWorx Operator Advisor to digitize its manufacturing process. The company replaced hundreds of pages of paper instructions... with digital, role-specific work orders and visual guides. This change cut deployment time by more than half compared to building an in-house solution. Workers now access real-time, contextual information, improving build quality and reducing training time. The solution also supports sustainability by reducing paper use and helps retain knowledge as experienced workers retire.
Jet AirWerks used ServiceMax Zinc to fix communication issues caused by unreliable text messaging. The company needed a secure, easy-to-use... platform after a virus hit their ERP and email systems. Zinc gave them one place for all messages, working on any device. This cut down meetings, improved transparency, and stopped duplicate work. Team members now use group channels to track problems and solutions in real time.
JLG Industries used Arbortext and Windchill to automate their technical manual translation process. They reduced manual steps from 15 to... 3. This saved 1,500 to 2,000 hours each year. Translation costs dropped by 50%. Manuals are now available in 37 languages. Customer satisfaction increased with faster, more accurate documentation.
ThingWorx helped IMA Group boost customer efficiency with real-time data insights. IMA used ThingWorx and Kepware Server to connect machines... and deliver predictive maintenance. Their Sentinel app gave customers a 360-degree view of production, reducing downtime and improving OEE by up to 16%. Remote monitoring and control room services enabled 24/7 support. Customers also cut meeting times by 50% and gained deeper process understanding.
IHIアグリテック used PTC's AR platform Vuforia and IoT to solve repair and sales challenges. The company struggled to balance time... between machine repairs and sales promotion. By using AR for virtual demos and IoT for machine monitoring, they reduced manual effort. Over 500 visitors viewed their AR/IoT demo at a major trade show. Positive feedback led IHIアグリテック to plan deeper AR/IoT integration in future product designs.
Howden used Vuforia Studio from PTC to improve training and sales for complex equipment. They replaced in-person training with immersive... 3D augmented reality, making it easier for teams to learn about products. This helped sales teams give detailed product demos remotely, even during COVID-19. The new process reduced travel, saved time, and made training more efficient. Howden is now expanding this AR training to more product lines.
Howden used PTC's Vuforia Studio and ThingWorx to create mixed reality maintenance solutions. They leveraged existing 3D models and IoT... data to give customers step-by-step AR instructions. This helped prevent equipment failures and reduce downtime. Customers now save time and costs on maintenance. Plant operators can access expert knowledge through immersive AR experiences. The solution improved customer experience and workforce efficiency.
Howden used PTC’s Vuforia Chalk to deliver remote support during COVID-19. The company scaled from 7 to 144 Chalk users... in weeks. Field technicians now get real-time help from experts using augmented reality. This reduced travel needs and improved troubleshooting speed. Customers received faster service and more accurate advice. Howden expanded the solution across global teams for better customer support.
Howden used PTC's Vuforia Studio and Vuforia Chalk to speed up digital transformation during COVID-19. They created immersive AR experiences... for HoloLens 2, helping remote teams with repair, training, and sales demos. Remote experts now guide field technicians using AR, reducing travel and service costs. Sales and training teams use 3D product demos to connect with customers and staff worldwide. These changes improved customer satisfaction and workforce efficiency.
Hitachi Energy used PTC’s Vuforia augmented reality to speed up complex sales cycles. Before, customers struggled to visualize custom products... using only 2D drawings and spreadsheets. With Vuforia Studio, Hitachi Energy created immersive 3D product demos. Customers could see digital versions of their orders in real-world settings. This made the sales process faster and gave customers more confidence in their purchases. Positive feedback shows AR improved the buying experience.
Hitachi Energy used PTC's Windchill, Creo, and Vuforia Studio to automate and improve their sales and design process for custom power quality solutions. By integrating these... tools into their CapDes system, they reduced manual engineering work and enabled customers to visualize solutions with 3D models and augmented reality. The new process cut sales lead times from weeks to just one or two meetings. Hitachi Energy now completes five times as much engineering work as before, boosting sales and customer confidence.
Servigistics helped HiKOKI Power Tools cut inventory by 34% and reduce dead stock by 65%. The company faced challenges with... poor aftersales parts delivery and excess stock in the wrong locations. Servigistics brought transparency and standardization to their service parts supply chain. Backorders dropped from four months to four weeks. HiKOKI now plans inventory better and meets customer demand faster.
Harpak-ULMA used PTC's Vuforia AR and ThingWorx IoT solutions to address labor shortages and skills gaps in manufacturing service. The company improved... technician training with immersive AR work instructions, speeding up learning and reducing errors. Field service efficiency increased with real-time machine data and remote collaboration tools. Customers now complete complex tool rebuilds 80% faster, saving $250,000 per line. AR-enabled self-service empowers users to maintain equipment with fewer mistakes and less downtime.
Gunboat used PTC Creo and Windchill to improve yacht design precision. They faced challenges with custom designs, inefficient workflows, and... disconnected data. By adopting a model-based approach, they unified their design data and streamlined collaboration. Creo's advanced CAD tools helped them manage complex assemblies and reduce errors. As a result, Gunboat decreased design cycle times and improved operational efficiency.
PTC Kepware and inray helped Greiner Packaging connect 500 machines across 11 plants. The solution enabled real-time data transfer, replacing... overnight batch processing. Greiner standardized machine connectivity, improving quality and OEE. The new system lets them monitor production and spot errors instantly. Greiner now aims to roll out these digital standards worldwide.
Great Plains Manufacturing
- Manufacturing
- Large
Salina, USA
Creo helped Great Plains Manufacturing cut design time for new farming equipment by three times. The company used Creo's simulation... and CAD tools to bring the 3S-5000 seeder from concept to production in just 18 months. The new seeder plants at 35% higher speeds and weighs 40% less than traditional models. Second year sales of the seeder increased ten-fold. Teams in the US and UK collaborated easily using Creo and Windchill.
ServiceMax helped Fluid Management automate their field service operations. Before, they used manual calls and log books to schedule technicians.... Integration with JD Edwards and their time card system removed manual steps. Fluid Management cut their time to invoice by 67%. Real-time reporting improved customer satisfaction and transparency. The team now works faster and provides better service.
Flowserve used PTC's ThingWorx IoT platform to monitor pumps and prevent equipment failure. The company faced challenges with intermittent cavitation,... which caused impeller wear and risked costly breakdowns. By deploying remote condition monitoring and predictive maintenance, Flowserve avoided a $16 million cavitation problem. The solution also reduced unplanned maintenance costs and emergency work orders. Equipment availability and efficiency improved as a result.
ServiceMax helped Exide Technologies replace paper-based service processes. Exide rolled out ServiceMax in ten countries, training superusers to support local... teams. The company now manages 4,000 preventive maintenance plans and 30,000 installed assets digitally. Service teams use iPads to access information quickly, reducing paperwork and boosting efficiency. Exide can now track repairs, product usage, travel, and time spent with customers. The company aims for zero unplanned downtime using IoT and digital tools.
BID Group used PTC's Vuforia Chalk to improve service operations. Before Chalk, BID relied on phone and email, which caused... delays. With Chalk, technicians and customers connect in real time using AR for faster troubleshooting. This reduced downtime and improved customer satisfaction. BID's service team now resolves problems faster and can help more customers without extra travel. The AR tool also helps new hires learn quickly and supports remote work.
BID Group used PTC's ThingWorx IIoT platform to connect sawmill equipment and monitor asset health in real time. They reduced unscheduled... downtime and improved reliability with predictive analytics and proactive maintenance. The initial rollout delivered double-digit OEE improvement. BID also used Vuforia Chalk for remote AR-powered service, speeding up troubleshooting and reducing travel. Their digital transformation enabled new customer offerings and improved aftermarket services.
BID Group used PTC's ThingWorx IIoT platform to solve the challenge of building a smart connected facility. They first tried... a custom-built solution but lacked the needed expertise. Switching to ThingWorx gave them real-time data analytics and asset health monitoring. This led to double-digit OEE improvements in customer mills. BID then created OPER8TM, a purpose-built IIoT solution, helping their customers achieve fast time to value and avoid DIY pitfalls.
BID Group used PTC’s ThingWorx platform to build OPER8TM, a flexible IIoT solution for wood processing manufacturers. Each sawmill has... unique production needs and process complexities. OPER8TM gives real-time data analytics and production reporting. It connects new and legacy equipment for better visibility into machine health and raw material quality. BID Group’s solution helps customers modernize operations and improve decision-making.
Bharat Forge used PTC's ThingWorx and Kepware to connect and monitor their forging lines. They aimed to cut unplanned downtime... and boost efficiency. After deploying the solution in two plants, they saw over 15% improvement in OEE on some lines. Real-time data helped operators prevent costly breakdowns. The digital transformation included reskilling 2,500 engineers and building an Industry 4.0 Center of Excellence.
Bell and Howell used PTC's ThingWorx IIoT platform to automate service processes. The company replaced manual, slow repair cycles with... remote diagnostics and predictive maintenance. BH Connect enabled over 70% of service calls to be handled remotely in one business segment. Mean time to repair dropped by 60%. Advanced analytics now help Bell and Howell prevent downtime and solve problems before customers notice. This digital transformation improved uptime and customer satisfaction.
AUSA used PTC Windchill to fix communication and data issues between engineering and manufacturing. Before, manual processes and Excel files... caused errors and wasted time. Windchill integrated all technical documents with their ERP, removing manual steps. Now, teams can access up-to-date information and 3D plans without engineering help. This change reduced errors, saved time, and cut costs across departments.
Arbon Equipment Corporation
- Manufacturing
- Medium
Milwaukee, USA
ServiceMax helped Arbon Equipment Corporation gain full visibility into their service business. The company replaced legacy systems with ServiceMax to... automate work orders and reporting. Arbon now uses ten dashboards and 100 reports to track service KPIs. Service technician utilization increased to 85%. The team can make informed decisions and focus on proactive service for customers. ServiceMax supports Arbon’s growth and innovation goals.
Windchill PLM helped Aish Technologies, a UK-based manufacturer, improve efficiency and accuracy in design and manufacturing. The company faced strict... requirements and tight deadlines from defense industry clients. Manual, paper-based processes caused delays and errors. By implementing Windchill, Aish created a digital thread, connected engineering and manufacturing, and reduced human error. The solution enabled real-time data, better change management, and faster inspection times. Workers now use 3D models and step-by-step instructions, leading to higher quality and fewer mistakes.
Actini used Vuforia Chalk from PTC to support clients remotely during the COVID-19 pandemic. Travel bans made it impossible to... send technicians for equipment installation and maintenance. With augmented reality, Actini guided clients through tests and troubleshooting from a distance. The solution cut travel costs and saved 20% to 30% of time compared to video calls. Actini now plans to expand remote support and training with this technology.
Automotive Case Studies and Customer Success Stories with codebeamer
ZF
- Automotive
- Very Large
Friedrichshafen, Germany
ZF used Windchill and Windchill Navigate to connect teams and break down silos. Before, each division worked alone and used... different tools, causing delays and outdated data. With the new PLM system, product information is easy to access and share. Teams can now make fast, data-driven decisions and act quickly. This helps ZF deliver better products and stay ahead in the automotive industry.
YASA used Codebeamer to improve traceability and compliance in their automotive development. Before, they struggled with Excel and legacy tools,... making it hard to meet ISO 26262 and ASPICE standards. Codebeamer unified their workflows, supporting Agile processes and regulatory needs. The team now manages requirements, tasks, and releases in one place. They reduced manual work and errors, gained better visibility, and streamlined collaboration with customers.
PTC’s Windchill PLM helped Volvo Group manage rising product complexity and tough competition in the electric vehicle market. Volvo used a... modular design strategy, sharing components across products to cut part counts and engineering costs. The CAST system enabled global teams to collaborate and reduce inventory needs. Volvo saw faster design cycles, improved quality, and less material waste. The modular approach also supported sustainability and expanded product offerings.
Volvo Group used PTC's augmented reality and digital thread solutions to improve manufacturing training. They faced challenges with quality assurance... due to product complexity and paper-based processes. By integrating PTC's Vuforia, ThingWorx, Creo, and Windchill, Volvo reduced training time by 60%. The new system saves thousands of euros per station each year. The AR solution also made recruitment more attractive and improved quality control.
Volvo Construction Equipment
- Automotive
- Very Large
Gothenburg, Sweden
Volvo Construction Equipment used PTC's Vuforia augmented reality and ThingWorx IIoT platform to digitize quality assurance in engine manufacturing. The company replaced... paper-based QA with a digital thread, cutting checklist update time from over a day to under an hour. Training time for new QA operators dropped from five weeks to less than two weeks. The AR solution improved defect tracking and real-time feedback, helping Volvo move closer to its zero defects goal. Volvo expects to save thousands of euros per QA station each year.
Veoneer used Codebeamer to replace aging IBM DOORS and unify global teams under one process. The company needed a modern... ALM solution for requirements management and compliance with automotive standards. Codebeamer enabled end-to-end traceability, reduced training time from 2.5 days to 45 minutes, and expanded usage from 1,100 to 6,900 employees. Veoneer now manages requirements, code, and audits in one tool, improving safety and saving costs.
Jatco used Vuforia Chalk to solve remote communication challenges during the COVID-19 pandemic. The company could not travel to overseas... sites, so they adopted this AR tool for quality assurance and supplier audits. Vuforia Chalk made it easy to share live video and mark up images, helping teams work together from different locations. This reduced travel costs and saved time. Staff quickly learned to use the app, and it improved collaboration with suppliers and automakers.
INFINITI used Vuforia Engine to create an augmented reality experience for the QX50 SUV. The AR solution let customers see... inside the car using a tablet, showing features like the VC-Turbo engine and steel frame. This immersive tool replaced the need for costly physical car displays at shows and dealerships. The experience increased customer engagement and helped shorten the sales cycle. Sales and training teams now use the AR app to better showcase vehicle technology.
PTC’s Creo helped HPE COXA cut design and production time by 30%. The team used to rely on multiple disconnected... software tools, which caused delays and errors. By switching to Creo, they integrated generative design, additive manufacturing, and real-time simulation in one workflow. This let them deliver a lighter-weight door hinge 50% faster, boosting customer satisfaction. HPE COXA now plans to use Creo for more parts and smarter designs.
HIROTEC used the ThingWorx IoT Platform and Kepware Server from PTC to solve downtime and reactive maintenance issues. They connected CNC... machines to real-time analytics, improving shop floor visibility and scheduling. The solution let them use live data to optimize part scheduling and asset allocation. HIROTEC increased productivity, ROI, and cross-team collaboration. In just six weeks, they saw more operational insight than ever before.
General Motors used Servigistics Service Parts Pricing to unify its global service parts pricing. The company replaced many disjointed tools... with a single platform. This let GM automate pricing for 80% of parts, freeing experts to focus on the most valuable 20%. Data consistency improved, and teams across regions could share best practices. GM kept staffing steady and trained employees to use data for smarter pricing decisions.
Kepware’s IoT Gateway helped Faurecia improve traceability for automotive parts. Faurecia needed to provide detailed production data to top automotive... OEMs. The IoT Gateway connected factory floor machines to Faurecia’s MES, IJ Core, using REST/HTTP. This improved data collection, sped up communication, and made traceability possible. Faurecia reduced project time from six months to a few days and plans to expand the solution globally.
Brembo used PTC's ThingWorx and Kepware to connect over 40 facilities in 14 countries. Before, they had lots of data... but little insight. Now, they collect real-time data from production lines and display it on dashboards. This helps them spot problems fast and improve efficiency. They also use the system to monitor energy use, ensure compliance, and automate ERP data entry. With these tools, Brembo scaled digital transformation quickly and improved manufacturing operations.
PTC Windchill and Codebeamer help Automobili Lamborghini manage complex product development. The company uses these tools to connect engineering, manufacturing,... and service data. This improves traceability and speeds up development cycles. Lamborghini now has better collaboration and fewer late-stage changes. The digital platform supports custom builds and sustainability goals. Real-time data and unified workflows help Lamborghini stay innovative and ready for electric vehicles.
Japan Radio Company (JRC)
- Consumer Electronics
- Large
Tokyo, Japan
Windchill helped Japan Radio Company cut search time by 90%. JRC switched from a traditional PDM system to PLM to... support global business processes. The company improved user productivity and enabled better collaboration. Windchill made it easier for teams to find information and work together. JRC reduced costs and improved business processes with this change.
iRobot used Windchill to move from a drawing-centric to a part-centric product development process. The team adopted a Bill of... Materials (BOM) approach, giving everyone access to product data. This change reduced design time by hours per design. The process became faster, with fewer errors and more consistent ECAD data. Centralized storage and templates helped the team start new designs quickly.
iQor used PTC's ThingWorx and Service Knowledge and Diagnostics to automate diagnostics and capture expert technician knowledge. The company processes... thousands of electronics jobs daily and needed to manage complex repairs while keeping costs low. By building a connected knowledgebase, iQor enabled less experienced technicians to perform high-level repairs. This led to annual cost savings of over $1 million. The new system also improved workflow efficiency and knowledge sharing across teams.
Arena PLM helped instagrid move from prototype to production faster. Before Arena, instagrid used Excel and separate design tools, which... caused confusion and errors. Arena gave their teams and suppliers a single place to manage product designs and changes. This reduced mistakes and sped up engineering change reviews. Now, all teams can share and approve designs quickly, keeping production on track.
GE Appliances used PTC University’s LEARN Online Subscription to train their manufacturing engineers in Creo CAD software. Before, new product... introduction was slow due to back-and-forth between design and manufacturing teams. With LEARN Online, engineers learned advanced Creo skills, reducing delays and improving tool design. The team achieved a 50% time savings in designing tools for new products. This training also fostered a culture of learning and skill growth within the company.
Arena PLM helped Blast Motion cut manufacturing errors by 75%. The company struggled with paper-based processes and miscommunication across global... teams. Arena's cloud-based platform gave real-time visibility and centralized product records. This improved collaboration and reduced shipping delays by 50%. Blast Motion now tracks changes easily and keeps all teams in sync.
Actronika used PTC's Onshape to improve collaboration with partners and manage CAD files more efficiently. The team eliminated time-consuming file... imports and exports by sharing CAD models in real time. Onshape's built-in version control helped prevent errors from working on outdated designs. The platform's device-agnostic access allowed Actronika's software team to join design reviews easily. Actronika now speeds up feedback and reduces the risk of intellectual property leaks.
Medical Devices Case Studies and Customer Success Stories with codebeamer
Galvanize Therapeutics, Inc.
- Medical Devices
- Medium
Redwood City, USA
Arena PLM and QMS helped Galvanize move from paper to digital product and quality management. Manual processes slowed audits and... made compliance hard. Arena unified product records, automated change reviews, and improved traceability. Integrations with Botable AI and custom apps let employees get answers fast and automate technical file reviews. One review process dropped from 13 hours to 67 seconds. Employees now find records quickly and stay focused on innovation.
FUJIFILM Healthcare Europe
- Medical Devices
- Medium
Steinhausen, Switzerland
ServiceMax helped FUJIFILM Healthcare Europe move from product-focused to outcome-based services. The company digitalized its entire field service operations across... Europe. Technicians now access all needed information instantly and close work orders on-site. Service management teams use real-time dashboards to track key metrics like first-time fix rate. Customers now get faster, more proactive support and a better experience.
Fritz Stephan GmbH used Codebeamer to solve collaboration and compliance challenges in medical device development. Before Codebeamer, teams struggled with... outdated tools like Word and Excel, making transparency and traceability difficult. Codebeamer enabled seamless collaboration, linking requirements, tasks, and test cases for full traceability. The platform helped Fritz Stephan meet strict medical and aviation standards, supporting continuous compliance and audit readiness. Now, multiple departments use Codebeamer to manage development and regulatory processes efficiently.
Gebr. Brasseler GmbH & Co. KG
- Medical Devices
- Large
Lemgo, Germany
Creo helped Gebr. Brasseler GmbH & Co. KG speed up dental tool design. The company reduced design time from half... a day to just minutes. Creo’s 3D modeling and automation features improved accuracy and cut down on errors. Knowledge sharing and process standardization increased across teams. Brasseler now brings new dental tools to market faster and with higher quality.
ServiceMax helped B. Braun, a global medical technology leader, digitize its service operations. The company replaced manual, paper-based processes with... a single digital platform. This improved data capture, visibility, and traceability for 1.5 million products worldwide. B. Braun now meets compliance and reporting needs more easily. The solution saves time, reduces costs, and cuts human error.
Arena QMS helped Apical Instruments, a medical device manufacturer, cut costs and improve compliance. The company replaced manual, paper-based processes... with a single cloud-based platform. Arena QMS unified product lifecycle and quality management, making audits easier and faster. Engineering change order turnaround dropped from months to days. Apical saved $20,000 on compliance documentation for a single job.
Oil & Energy Case Studies and Customer Success Stories with codebeamer
YPF
- Oil & Energy
- Very Large
Buenos Aires, Argentina
ThingWorx Kepware Server helped YPF, Argentina’s largest energy company, connect 75 remote field locations. YPF used the platform to collect... data from oil wells and substations, improving operational insights and workflows. Remote configuration and scheduling features reduced travel and downtime. The solution enabled safer, more efficient monitoring and control of oil and gas operations. Other YPF business units are now adopting Kepware for data collection and remote monitoring.
ServiceMax helped Westmor Industries boost technician utilization by 20% and save 10 hours each week. Before ServiceMax, manual paperwork and... siloed teams slowed productivity and caused errors. Now, real-time data sync and automated forms let field technicians focus on key tasks and meet regulatory needs. ServiceMax’s mobile tools improved first-time fix rates and customer satisfaction. Westmor can now scale service operations and track warranty terms for all products.
ServiceMax helped Kiwa Inspecta boost engineer efficiency by 15%. The company eliminated manual data entry for field inspections. Teams now... use a single platform across eight countries. Local and cross-border collaboration improved. Employees share knowledge in the cloud. Customer satisfaction increased as a result.
Baker Hughes (Turbomachinery Services)
- Oil & Energy
- Very Large
Houston, USA
ServiceMax helped Baker Hughes manage over 1,000 field technicians worldwide. The solution created a single source of truth for technician... skills and project data. Dispatchers now send the right technician to the right job every time. Baker Hughes improved customer satisfaction and technician performance. The department saved nearly $2 million through better workforce optimization.
ServiceMax helped Baker Hughes improve field service operations. Before, teams used whiteboards and scattered data, slowing scheduling and forecasting. With... ServiceMax, all data is in one system, making it easy to find and dispatch the right technician. Admin time dropped by over 50%. Invoice cycle time decreased by 90%. Baker Hughes now works faster and can focus on energy innovation.
Telecommunications Case Studies and Customer Success Stories with codebeamer
ALL.SPACE
- Telecommunications
- Medium
Reading, UK
ALL. SPACE used Arena PLM to manage complex product records for its satellite terminals. Before Arena, teams relied on manual,...disconnected systems, making it hard to control product data. Arena PLM gave ALL.SPACE a single source of truth, enabling real-time collaboration and faster engineering change cycles. The system helped meet customer and investor expectations for data integrity. During the pandemic, Arena kept dispersed teams connected and productive.
Fujitsu Network Communications
- Telecommunications
- Large
Richardson, USA
Fujitsu used Vuforia Engine from PTC to create AR assembly instructions for complex network systems. Operators now use Microsoft HoloLens... to see real-time, step-by-step visual guides. Training time dropped from up to five days to about one hour. Assembly time for most systems fell by 19%, and SFP installation time dropped by 42%. The AR solution helped Fujitsu boost productivity, cut costs, and create a new revenue stream.
Fujitsu Network Communications
- Telecommunications
- Large
Richardson, USA
Fujitsu Network Communications used PTC Creo ECAD-MCAD Collaboration to improve data exchange between ECAD and MCAD teams. Before, they struggled... with manual processes and slow communication. With Creo, they now exchange data more often and see changes before they happen. This reduces errors and shortens design cycles. They expect fewer prototype spins and faster time to market.
Arena PLM helped Filtronic cut engineering change cycle time by 50%. Filtronic used Arena to connect global teams and manage... product records in one system. The platform improved collaboration, sped up quality resolution by 50%, and made compliance easier. Teams now access accurate information quickly, reducing errors and saving time. Arena enabled Filtronic to keep product launches on schedule, even during remote work.
Consumer Goods Case Studies and Customer Success Stories with codebeamer
Henkel
- Consumer Goods
- Very Large
Düsseldorf, Germany
Henkel used PTC’s Vuforia Chalk to connect remote experts and field technicians in real time. COVID-19 made travel to over... 30 plants impossible, so Henkel needed a fast remote support solution. Vuforia Chalk let experts guide teams with live video and digital annotations, reducing mistakes and miscommunication. Over 200 employees now use the tool, improving productivity and cutting travel costs. Henkel saw faster troubleshooting, better knowledge transfer, and safer operations across global sites.
PTC’s ThingWorx helped Evyap cut diaper line scrap by 23%, saving $250,000 and 2 million diapers. The IoT solution digitized... paper forms, saving five tons of paper and 1,500 hours. OEE rose by 3% in the hygiene factory, and safety incidents dropped 60%. Employee engagement hit 100% as real-time data improved production and maintenance. Evyap now uses dashboards and plans predictive maintenance for further gains.
PTC Creo helped Aristides Guitars design the Aristides OIO guitar. The team used CAD to create a one-piece guitar body... and neck from a new material called Arium. Parametric modeling let them quickly adjust the design for better ergonomics and sound. They reduced prototypes and sped up new model development. The OIO guitar earned strong reviews and loyal fans worldwide.
Hitachi Vantara
- Information Technology And Services
- Large
Santa Clara, USA
Servigistics helped Hitachi Vantara cut service parts supply chain overhead by 20%. The company automated its customer geo-coding process using... Google Maps. This improved planning for future orders and reduced manual errors. Hitachi Vantara now delivers high service levels with minimal inventory. The cloud-based solution also freed up IT resources and enabled faster upgrades.
Hitachi Vantara
- Information Technology And Services
- Large
Santa Clara, USA
Servigistics helped Hitachi Vantara cut service parts supply chain overhead by 20%. The company manages 14 million assets and 150... global stocking locations. Servigistics automated inventory and geo-coding, replacing manual spreadsheets. Hitachi Vantara now delivers parts in as little as 1.5 hours. Upgrading to Servigistics 12.0.1 enabled multi-echelon optimization and causal forecasting, improving inventory accuracy and reducing waste.
Hexagon Manufacturing Intelligence
- Information Technology And Services
- Large
Stockholm, Sweden
Hexagon Manufacturing Intelligence used ServiceMax to unify its global field service operations. Before, each country used different systems, making it... hard to track data and improve service. With ServiceMax, Hexagon streamlined scheduling, quoting, and parts management. Tasks that were manual and repetitive became fast and easy. Now, Hexagon spends less time on admin and reduces customer downtime. They plan to use data for preventative maintenance and better customer support.
Food & Beverages Case Studies and Customer Success Stories with codebeamer
Carlsberg
- Food & Beverages
- Very Large
Copenhagen, Denmark
Carlsberg used PTC's ThingWorx and Kepware, with Autoware as a partner, to improve production monitoring across 28 global sites. They needed a... scalable, cloud-based solution to standardize data collection and boost equipment effectiveness. The new IoT system gave operators real-time insights, reduced downtime, and improved preventive maintenance. Carlsberg also saw less waste, supporting their sustainability goals. Fast deployment and easy scaling helped Carlsberg plan for future expansion.
Treasury Wine Estates (TWE)
- Food & Beverages
- Large
Melbourne, Australia
Treasury Wine Estates used PTC's Vuforia Engine to create an augmented reality wine label for their 19 Crimes brand. The Living Wine... Labels app brought historical figures and celebrities like Snoop Dogg to life, engaging consumers with interactive storytelling. The AR experience led to 5.5 million app downloads and a 40% increase in cases sold from 2017 to 2019. 19 Crimes won industry awards and gained major retailer attention. The project boosted brand awareness and customer engagement in the crowded wine market.
Xylem Inc.
- Mechanical Or Industrial Engineering
- Very Large
Washington, DC, USA
ServiceMax helped Xylem standardize service management across 130 global workshops. Xylem replaced manual processes and multiple platforms with a unified... field service management system. Technicians now use iPads for scheduling, work order handling, and contract management. Service revenue now makes up over 20% of Xylem’s operating income and is rising. Customers benefit from better visibility into work order status and faster service response.
AMP Robotics
- Mechanical Or Industrial Engineering
- Small
Louisville, USA
Arena PLM helped AMP Robotics connect design and manufacturing teams. Integrations with SOLIDWORKS and NetSuite ERP made product information easy... to access and control. AMP reduced engineering change rejections and improved process efficiency. Product development speed increased tenfold. Arena’s cloud solution let AMP scale from 12 to over 300 robots. All teams now work from a single source of truth for product data.
Utilities Case Studies and Customer Success Stories with codebeamer
GE Power Services
- Utilities
- Very Large
Schenectady, USA
ServiceMax helped GE Power Services boost efficiency by 7% since 2012. This led to $35 million in savings over five... years. GE Power used ServiceMax to improve scheduling for 6,000 field technicians. The solution matched engineers to jobs based on skills, reducing job time and reliance on contract staff. Predix APM and analytics also cut downtime and false alarms, supporting better planning and cost control.
Bluecurrent uses PTC’s ServiceMax suite to manage field service and support for over 2. 7 million meters across Australia and...New Zealand. The company needed to ensure compliance, technician safety, and reliable data delivery in a complex, regulated environment. ServiceMax enabled real-time data capture, mobile workforce management, and optimized job planning. Bluecurrent improved first-time fix rates and audit performance. Field operations became the highest-rated part of their service model.
Construction Case Studies and Customer Success Stories with codebeamer
FBR
- Construction
- Small
Perth, Australia
FBR used PTC’s Creo and Windchill to design the Hadrian X robotic blocklaying system. They needed a 3D modeling and... product data management solution to improve efficiency and speed up time to market. Windchill enabled full lifecycle management and integrated change tracking, helping FBR avoid installation errors and reduce rework. The team gained better confidence in their product designs and released parts faster for manufacturing.
Consumer Services Case Studies and Customer Success Stories with codebeamer
Vivino
- Consumer Services
- Medium
Copenhagen, Denmark
Vivino used Vuforia Engine to power its wine label recognition app. The app lets users take a photo of any... wine label and instantly get ratings, reviews, and pricing. Vivino needed reliable image recognition at scale to manage millions of wine labels. Vuforia Cloud Recognition enabled fast, accurate identification and dynamic updates. Vivino grew to 20 million users, becoming the world’s largest wine community.
GE HealthCare
- Hospital & Health Care
- Very Large
Chicago, USA
ServiceMax helped GE HealthCare boost field service productivity worldwide. The company replaced manual, paper-based scheduling with a cloud-based platform. This... unified service operations and improved asset data visibility. GE HealthCare increased service revenue by $10 million in three years. The solution now supports operations in over 140 countries. Field engineers and managers gained new insights from performance metrics.
Design Case Studies and Customer Success Stories with codebeamer
Marco Antonelli
- Design
- Small
Italy
Creo by PTC helped Marco Antonelli design a new handbike for people with disabilities. He needed a tool that could... handle custom designs for many body types. Creo's modeling and simulation features made the process fast and reliable. Antonelli used real-time simulation and advanced mesh accuracy to improve the handbike. The project also used augmented reality for safe sharing and testing. The first prototype is now in production with CRM Compositi.
Education Case Studies and Customer Success Stories with codebeamer
Brigham Young University
- Education
- Large
Provo, USA
Brigham Young University used PTC Academics to train students in smart manufacturing. The university integrated IIoT, augmented reality, and industrial... connectivity tools into its curriculum. Students gained hands-on experience with ThingWorx, Vuforia Studio, and Kepware. This partnership helped students work on real projects with local manufacturers. Many students received job offers from leading IoT companies after participating in the program.
Apparel & Fashion Case Studies and Customer Success Stories with codebeamer
Vivienne Westwood
- Apparel & Fashion
- Medium
London, UK
Vivienne Westwood used PTC FlexPLM to centralize product data and streamline design workflows. The brand replaced manual, email-based processes with... a single source of truth, improving collaboration between UK and Italy teams. FlexPLM’s visual tools and search features helped designers make faster, more informed decisions. The solution enabled quicker product launches and better margins. Vivienne Westwood now maintains high quality and brand identity while accelerating time-to-market.
Pharmaceuticals Case Studies and Customer Success Stories with codebeamer
EVERSANA
- Pharmaceuticals
- Large
Chicago, USA
EVERSANA used Arena QMS to replace manual processes and spreadsheets. The new cloud-based system automated complaint handling and audit management.... EVERSANA sped up onboarding and improved regulatory compliance for its customers. The team now generates training reports in minutes, not hours. Arena QMS enabled secure workspaces and deeper insights into quality data. Customer satisfaction and data integrity increased after implementation.
Other Industry Case Studies and Success Stories with codebeamer
株式会社ZMP
- Robotics
- Small
Tokyo, Japan
Creo helped ZMP design and test their CarriRo Deli delivery robot. ZMP faced a labor shortage in the delivery industry.... They used Creo's 3D CAD and simulation tools to improve quality and safety. The team quickly modeled complex parts and ran structural and thermal analyses. Creo made it easy for engineers to switch from other CAD tools. ZMP now develops robots faster and with fewer errors.
Jacobs Engineering used Creo 7's generative design to improve NASA's life support backpack. They needed to reduce weight while keeping... safety and performance high. With generative design, Jacobs cut part mass by up to 50%. This led to lower launch weight, less fuel use, and better astronaut mobility. Jacobs also expects to cut design time by 20%.
Hill Helicopters used Creo and Windchill to design personal helicopters. The company needed a product design and data management strategy... to support plans to produce 500 helicopters a year. With these tools, Hill Helicopters improved business processes, change control, and technology risk management. The software helped them focus on safe performance and sleek design. This became the foundation of their business strategy.
GE Aviation On Wing Support
- Aerospace And Defense
- Very Large
Cincinnati, USA
ServiceMax helped GE Aviation On Wing Support exceed service revenue goals by 130% in one year. Before ServiceMax, it was... hard to match the right technician to each job. The new system made it easy to track technician skills and locations. This reduced errors and boosted productivity. Technicians now spend less time on admin work and more time fixing engines. Customer satisfaction and efficiency both improved.
Boeing used Servigistics to manage its complex aerospace service parts network. The company faced challenges with massive parts volumes, long... lead times, and high service demands for defense contracts. Servigistics provided accurate demand forecasts and inventory optimization, improving service levels while reducing inventory costs. Boeing standardized service parts management across business units, leading to better operational excellence and customer satisfaction. The partnership with Capgemini and the implementation of a planning data layer further enhanced supply chain efficiency.
Arena Analytics helped Axon cut hours spent on manual data exports and cleaning. The team now gets real-time business intelligence... and actionable insights. Managers can track product development metrics and change order cycle times easily. Arena Analytics dashboards are user-friendly and require little IT support. Axon can now spot process bottlenecks and improve workflows quickly. The company is better positioned to scale its public safety solutions.
Creo helped ARCA Dynamics speed up nanosatellite design and reduce risk. The team used Creo’s 3D CAD tools to manage... complex satellite builds and test ideas in hours, not weeks. Fast prototyping and digital validation let ARCA move satellites from concept to orbit quickly. Creo’s cabling tools improved precision and cut errors in tight spaces. The company reduced material waste and supported sustainability goals. ARCA now delivers reliable, AI-powered space surveillance for defense and commercial clients.
Airbus FHS used PTC's Servigistics to improve aircraft uptime and reduce costs. Facing rapid fleet growth and complex inventory, they... needed to manage over 500 critical parts per plane. Servigistics enabled better forecasting, leaner inventory, and smarter planning. Results included higher aircraft utilization, fewer AOG events, and lower operational costs. Airline customers saw improved on-time performance and greater confidence.
PTC Completes Acquisition of ST-920 Fabry Disease Gene Therapy
PTC Therapeutics has completed its acquisition of ST-920, a gene therapy for Fabry disease, from Sangamo Therapeutics. The therapy, designed... for one-time administration, aims to provide a durable treatment alternative to chronic enzyme replacement therapy. A rolling BLA submission for FDA approval is expected by Q4 2026.
PTC's Creo and Windchill Solutions Selected for Product Development across Fisica Applied Technologies
USA
Fisica Applied Technologies has adopted PTC's Creo CAD and Windchill PLM solutions for product development across its engineering environment. This standardization supports... design consistency, configuration control, and traceability for complex defense programs, aligning with Fisica's operational needs and growth objectives.
PTC Therapeutics acquired Sangamo Therapeutics' Fabry disease gene therapy, isaralgagene civaparvovec, for $111 million, with potential milestone payments of $100 million. This acquisition includes... a rolling biologics license application in the US. The deal is part of Sangamo's asset divestment following bankruptcy, pending court approval.
NTPC Renewable Energy has signed a Power Purchase Agreement with PTC India to purchase 1,200 MW of solar power. This agreement strengthens... their collaboration to promote clean and sustainable energy in India.
PTC (PTC) Named Official Engine Design Software Partner of Toyota Racing Development
Costa Mesa, USA
PTC has been named the official engine design software partner for Toyota Racing Development (TRD USA). TRD will use PTC's... Creo CAD and Windchill PLM solutions to enhance engineering capabilities and accelerate engine development for motorsport programs. This partnership aims to streamline TRD's design-to-production process and support data-driven innovation.
Mazda Motor Corporation has selected PTC's Codebeamer Application Lifecycle Management solution to power its software-defined vehicle development. This adoption highlights... PTC's role in advancing digital engineering and innovation within the automotive industry.
PTC Partners with TRD U.S.A. to Advance High-Performance Engine Development
Costa Mesa, USA
PTC has been named the Official Engine Design Software Partner of TRD U. S.A., utilizing its Creo CAD and Windchill...PLM solutions to enhance TRD's high-performance engine development. This partnership aims to improve engineering capabilities, efficiency, and speed to market for TRD's motorsport engines.
Mazda taps PTC's Codebeamer to manage software in next-gen cars
Mazda Motor Corporation has selected PTC's Codebeamer Application Lifecycle Management (ALM) solution to enhance its software-defined vehicle development. Codebeamer will standardize... requirements, testing, and validation, improving traceability, quality, and compliance with automotive standards. This integration supports Mazda's Model-Based Development environment, facilitating faster product development and AI-driven workflows.
Army Designates PTC Windchill as Official ePDM Platform
The U. S. Army has designated PTC's Windchill as its official enterprise product data management (ePDM) platform, supporting weapon system...management from development to sustainment. This aligns with the Army's digital modernization strategy, aiming to centralize data systems and enhance cybersecurity. Windchill will streamline product lifecycle management and reduce redundant systems, reinforcing PTC's role in defense modernization.
US Army Named PTC's Windchill as its Official ePDM Solution
The U. S. Army has officially designated PTC's Windchill as its Enterprise Product Data Management (ePDM) and Product Lifecycle Management...(PLM) platform. This initiative, led by DEVCOM, aims to modernize the Army's PLM environment, enhancing data management, governance, and cybersecurity. Windchill will serve as the authoritative system for managing product data, supporting weapon system development and sustainment.
U.S. Army designates PTC's Windchill as official PLM platform
The U. S. Army has officially selected PTC's Windchill as its Product Lifecycle Management (PLM) platform. This designation highlights Windchill's...capabilities in managing complex product data and processes, reinforcing PTC's position as a leader in PLM solutions.
PTC's Windchill Designated as U.S. Army's Official PLM Platform
PTC's Windchill has been designated as the official product lifecycle management (PLM) platform for the U. S. Army. This designation...underscores Windchill's role in modernizing the Army's data management and governance, enhancing operational efficiency and data quality. The initiative, led by DEVCOM, aims to improve product data management and lifecycle management information, ensuring data security and consistency.
PTC's Windchill PLM has been designated as the U. S. Army's official Enterprise Product Data Management (ePDM) solution. This designation...positions Windchill as the authoritative system for product data management and lifecycle management across the Army, enhancing workflows, configuration management, and cybersecurity. The move aims to improve data quality and reduce redundancy in weapon system development and sustainment.
PTC and Hamilton Medical have entered a multi-year collaboration where Hamilton Medical replaced its legacy ALM system with PTC's Codebeamer. This integration with... PTC's Windchill aims to enhance collaboration, traceability, and regulatory compliance in medical device development. The partnership will leverage Hamilton's expertise to advance PTC's ALM and PLM capabilities for regulated industries.
PTC's Codebeamer Adopted by BMW Group to Standardize Requirements Management and Advance Digital Engineering
BMW Group has adopted PTC's Codebeamer application lifecycle management solution to standardize requirements management and enhance digital engineering. This implementation replaces... BMW's fragmented systems with a unified data model, improving traceability and collaboration across disciplines. The integration supports BMW's AI-enabled engineering workflows and advances PTC's vision for intelligent product lifecycle management.
PTC FlexPLM to Strengthen SPG's Licensed Product Operations
SPG Company has selected PTC's FlexPLM solution to replace its legacy PLM system. This transition to a scalable, cloud-based platform... aims to enhance SPG's product lifecycle operations by improving data accuracy, collaboration, and development speed. FlexPLM will support SPG's expanding portfolio and customer base, addressing previous system challenges like slow response and workflow bottlenecks.
PTC FlexPLM to Strengthen SPG Company's Licensed Product Operations
SPG Company has chosen PTC's FlexPLM solution to modernize its product lifecycle operations. The cloud-based PLM platform will replace SPG's... legacy system, enhancing data accuracy, collaboration, and workflow efficiency. This move aims to support SPG's growth and improve product development cycles, aligning with PTC's vision for intelligent product lifecycle management.
PTC Expands Relationship with Garrett Motion to Transform New Product Development - Investing News Network
PTC has expanded its relationship with Garrett Motion, which will now adopt PTC's Codebeamer+ ALM and Windchill+ PLM solutions alongside its existing Onshape CAD platform. This move aims... to enhance product data access, traceability, and collaboration, supporting Garrett's SaaS-driven transformation in product development and aligning with PTC's Intelligent Product Lifecycle vision.