The real all-in-one CRM that makes working between apps easy
Hospitality Case Studies and Success Stories with Vtiger One
CASE STUDY Tara Suns
Vtiger CRM helped Tara Suns, a boutique hotel in Gujarat, manage leads and customer inquiries. The CRM automated lead capture and deal creation from forms. Sales teams now get automatic follow-up rem...inders, leading to more conversions. Proposals are faster and error-free. Scheduled emails and reports give better sales visibility. Tara Suns improved service and customer satisfaction with Vtiger CRM.
Construction Case Studies and Success Stories with Vtiger One
CASE STUDY Breezway
Vtiger CRM On Demand helped Breezway centralize customer data and automate business processes. Breezway faced delays and information gaps due to a decentralized sales model and manual processes. With... Vtiger, the sales team gained easy access to customer documents, improved ticket management, and a unified customer view. Breezway saw a 25% increase in sales productivity, faster problem resolution, and year-over-year sales growth.
Financial Services Case Studies and Success Stories with Vtiger One
CASE STUDY ZCITY
Vtiger CRM helped ZCITY, a digital payment gateway, solve problems with reporting and automation. ZCITY used Vtiger to improve workflows in operations, marketing, and support. The Live Chats module m...ade customer communication faster. Automation cut manual work time by 50%. Customization let ZCITY match the CRM to their business needs. ZCITY now runs more efficiently and gives better service to customers.
Entertainment Case Studies and Success Stories with Vtiger One
CASE STUDY Altius Sports & Leisure Pvt Ltd
Vtiger CRM helped Altius Sports & Leisure Pvt Ltd fix problems with their old CRM. The old system was hard to use and led to missed sales leads. Vtiger CRM was easy to set up and simple for the sales... team to use. The team started entering data more often and tracking leads better. Sales processes became more organized. The company now captures every lead and supports business growth with Vtiger CRM.
Banking Case Studies and Success Stories with Vtiger One
CASE STUDY Epumps Solutions LLC
Vtiger CRM helped Epumps Solutions LLC fix missed sales follow-ups and poor inventory management. The company used Vtiger’s Sales, Inventory, and Contacts modules to organize workflows and centralize... data. After implementation, Epumps saw faster sales cycles, better quotation tracking, and improved customer engagement. The team now tracks sales opportunities more clearly and responds to customers faster. Standardized processes and centralized data help Epumps close more deals and work more efficiently.
Vtiger CRM helped kPoint Technologies manage customer data, sales pipeline, and team activities. The company needed a better way to organize documents and sales processes as it grew to over 100,000 u...sers. Vtiger CRM offered easy setup, strong support, and custom workflows. Sales and marketing teams now use Vtiger as a single source of truth. This improved team collaboration and increased productivity. kPoint customized Vtiger to match their business terms and processes.
Vtiger CRM helped PagarBook solve problems with customer success management. PagarBook struggled with reports, dashboards, and limited customization. Vtiger CRM provided custom features, CSAT documen...tation, and better reporting tools. The solution improved data transparency and customer experience. PagarBook praised Vtiger's support during the transition.
Oil & Energy Case Studies and Success Stories with Vtiger One
CASE STUDY Unigaz
Vtiger CRM helped Unigaz automate its sales cycle from start to finish. Unigaz faced problems with communication, manual data entry, and slow sales processes. Vtiger CRM brought in modules for leads,... contacts, approvals, and reports. This improved lead management, team collaboration, and document handling. The company saw faster sales cycles, better visibility, and easier decision-making. User adoption and scalability also increased.
Telecommunications Case Studies and Success Stories with Vtiger One
CASE STUDY TXM Global Solutions
Vtiger CRM Help Desk Module helped TXM Global Solutions manage incident tickets for major customers in the Americas. TXM needed a solution that supported ITIL processes, multiple SLAs, and detailed a...nalytics. Vtiger provided a customizable self-service portal, workflows, and automation. TXM improved end-customer satisfaction from 7.4 to 8.9%. SLA compliance reached over 99% in the first three months. The support team worked better with real-time visibility and collaboration tools.
Vtiger CRM helped Exemplar Health Care move from paper-based systems to a digital CRM. The company faced problems with duplicate records, slow enquiry management, and hard-to-access information. Vtig...er CRM gave them a single platform for tracking enquiries and managing contacts. The rollout was fast and easy for all care homes. Exemplar Health Care saw better data accuracy, lower costs, more referrals, and improved customer service.
Vtiger CRM helped Desguaces Velazquez improve productivity and efficiency. Before, teams struggled with poor data access and weak collaboration. Vtiger implemented sales, inventory, and payment modul...es. Sales staff could check stock and make sales from their desks. Warehouse and accounts teams got real-time updates. The company increased capacity by 35%. Customer wait times dropped and satisfaction rose. Managers gained better control with dashboards and daily reports.
Vtiger CRM helped Auto-Mar, a vehicle parts and accessories seller, move from a limited open-source system to a flexible cloud CRM. Auto-Mar automated document creation, centralized data, and improve...d workflows for both sales and customer service. The new system reduced manual work, errors, and duplication. Staff saved time and worked more efficiently. Customer service improved with faster response times and better coordination. Auto-Mar continues to customize and optimize Vtiger CRM to support growth and high service standards.
Vtiger CRM helped FM BIRD, a media production company in Japan, move from an old Access database to a modern CRM. FM BIRD used Vtiger CRM to manage invoices, quotes, and sales orders. The payment fun...ction made it easier to track and reconcile payments, even when clients paid multiple invoices at once. The reporting system improved how FM BIRD analyzed financial and client data. This led to better sales operations, improved customer management, and greater efficiency.
Vtiger CRM helped ProImageExperts organize all customer data in one place. Before, the team used many excel sheets and email tools, making it hard to track sales and support. With Vtiger, they set up... custom workflows and a ticketing system. Managers now see all sales and support activities clearly. The support team improved efficiency by 50% using Vtiger’s help desk features. Vtiger offered more features at a lower price than Salesforce or Sugar CRM.
Consumer Electronics Case Studies and Success Stories with Vtiger One
CASE STUDY Cinch Connectivity Solutions
Vtiger CRM helped Cinch Connectivity Solutions move from manual sales and quoting to a centralized, automated system. Cinch used to struggle with scattered data and slow processes. With Vtiger CRM, t...hey now automate quotes, track sales, and manage customer data in one place. Teams work faster and give better customer service. Cinch can monitor key business metrics and adjust the system as they grow. The CRM's flexibility supports ongoing improvements and business growth.
Retail Case Studies and Success Stories with Vtiger One
CASE STUDY Parkland Products
Vtiger CRM helped Parkland Products, a New Zealand retail leader in turf care equipment, overcome limitations of their previous CRM. Parkland needed more customization, group mailbox support, and eas...ier lead integration. Vtiger CRM offered open-source flexibility, advanced features, and a user-friendly interface. The team quickly imported data, customized workflows, and adopted the platform. Parkland saw a 20% increase in leads in three months and improved team collaboration.
Health, Wellness and Fitness Case Studies and Success Stories with Vtiger One
CASE STUDY Medilife Technologies
Vtiger CRM helped Medilife Technologies fix manual lead and contact management. Before, they used spreadsheets and basic databases. This made reporting slow and data hard to manage. With Vtiger CRM, ...they automated sales, centralized data, and got real-time reports. Their sales, customer support, and marketing improved. They saw better lead conversion rates and more efficient work.
Vtiger CRM helped Dermatológica move from spreadsheets to an all-in-one CRM. They can now segment and target audiences for marketing campaigns. The Marketing List feature lets them send email and SMS... campaigns faster. Campaign prep time dropped from up to two days to under two hours. They use analytics to improve future campaigns. The Cases module helps them track and resolve customer issues more efficiently.
Vtiger CRM helped Evosep manage support cases and streamline production. Evosep used Vtiger to move order information from placement to shipment and support. This reduced errors and made information ...transfer easy. The company saw better work efficiency and a well-organized database. Evosep expanded use to sales and marketing modules. They plan to use Vtiger CRM across the whole company soon.
Vtiger CRM helped Trainconsulting fix problems with disconnected software and poor data access. The company used Vtiger CRM to bring all their data into one place. This made it easier for teams to wo...rk together and manage customer information. Manual tasks were automated, which reduced errors. Sales pipeline visibility improved, helping with better forecasting and customer relationship management.
Vtiger CRM helped Aurik, a business accelerator in Johannesburg, improve turnaround time and boost team performance. Aurik needed a simple tool to track progress and manage handovers for its 350 busi...ness clients. They chose Vtiger for its easy setup, project management, and strong case management with SLAs. Employees start their day with Vtiger, using its dashboard to track work. The system made it easy for Aurik to build a tool that fit their needs.
Real Estate Case Studies and Success Stories with Vtiger One
CASE STUDY Pactia
Vtiger CRM helped Pactia, a real estate private equity fund, solve data silos and disconnected sales teams. Before Vtiger, Pactia used Excel, WhatsApp, and paper, causing sales team collisions and lo...st customer insights. With Vtiger CRM, Pactia unified sales, marketing, and support, gaining a full view of customer interactions. Automation and print templates cut their contracting process from 2-3 months to 30 days. Pactia now enjoys faster turnaround and a better sales process.
Information Technology and Services Case Studies and Success Stories with Vtiger One
CASE STUDY DH Wireless Solutions
Vtiger CRM helped DH Wireless Solutions speed up their sales process. The company had slow lead routing and quoting, taking up to two days. Vtiger CRM automated workflows and quote approvals, making ...tasks much faster. Sales and support teams now share information easily and respond to customers quicker. The quoting process now saves hours each week for every sales associate. Collaboration and productivity improved across the team.
Vtiger CRM helped Amagi Group move from spreadsheets to a cloud-based CRM. The company needed better data management as it grew and expanded internationally. Vtiger CRM gave real-time access to sales... data and improved collaboration for sales reps. Amagi Group now uses reports and sales insights to track growth and performance. The switch to Vtiger CRM solved issues with missed data and inconsistent information.
Vtiger CRM helped Mindbox replace Excel with a single, unified database for customers, opportunities, and orders. Mindbox used Vtiger CRM to automate sales processes, integrate with Epicor iScala and... DocuSign, and create custom modules for reporting. The team saw fewer manual errors and better collaboration. All sales and accounting data now live in one place. Mindbox continues to use Vtiger CRM to improve workflows and support growth.
Vtiger CRM helped CIM Technologies fix scattered data and manual work. The company used Vtiger to put all customer data in one place. Automated workflows replaced manual tasks. Sales, marketing, and ...inventory modules made work faster. Managers got better reports and could make decisions quickly. The company saved time and reduced errors.
Vtiger CRM helped GB Advisors improve its sales process. The company switched from Excel and an expensive CRM to Vtiger’s Ultimate Edition. GB Advisors customized Vtiger, using about 60% of its featu...res and over 30 custom fields. They automated business rules with 50+ workflows and tracked nearly 100 business reports. Email campaigns and autoresponders are key features. Vtiger enabled GB Advisors to scale its customer base.
Vtiger CRM helped OceanWise solve problems with scattered data and disconnected systems. OceanWise used Vtiger to centralize data, automate entry, and connect contacts, opportunities, and invoicing. ...The CRM improved customer management and made annual planning and monthly reporting easier. OceanWise now uses Vtiger as their main system for tracking support tickets, running marketing campaigns, and generating KPI reports. The reports feature is especially valuable for their business.
Vtiger CRM helped D-Link solve problems with their old CRM, which was too complex and expensive. Many employees did not use the old system, leading to inconsistent customer management. Vtiger CRM off...ered a flexible, easy-to-use platform with strong integration and lower costs. Employee adoption increased, and user feedback was very positive. D-Link now manages customer interactions better and saves money on CRM costs.
Vtiger CRM helped City Technology Group in Houston solve problems with their old PSA systems. The old systems were hard to use, expensive, and needed lots of changes. Vtiger CRM gave them an all-in-o...ne tool for customer management and support. The team found Vtiger CRM easy to use and liked how it made their work simpler. City Technology Group now works to use more features of Vtiger CRM to make their business run better.
Vtiger CRM helped Software@Work (India) Pvt. Ltd. solve problems caused by disconnected apps and old tools. The company used Vtiger CRM to bring sales, service, marketing, and reporting into one syst...em. This made work faster and easier. Teams quickly learned the new system. Management could see all operations clearly. Automation and AI features improved customer service and sales. The company now runs more smoothly and keeps learning new ways to use Vtiger CRM.
Vtiger CRM helped Shinka IT replace six separate tools with one system. Before, Shinka IT had trouble with data silos and poor team collaboration. With Vtiger CRM, they connected their business apps ...and automated tasks. Productivity increased by 70% to 80%. The team now works together better and serves customers faster.
Manufacturing Case Studies and Success Stories with Vtiger One
CASE STUDY Baires
Vtiger CRM helped Baires centralize customer data and streamline sales, support, and field service teams. Before Vtiger, Baires used five different tools, which slowed sales and hurt productivity. Sw...itching to Vtiger's cloud CRM gave Baires more features, customizability, and better support. The sales team now prepares quotes, tracks orders, and manages work orders in one place. Custom modules and reports help Baires save time, track expenses, and improve sales performance. The team quickly adopted Vtiger, making daily work easier and more efficient.
Vtiger CRM helped Selha Group improve sales workflow and save time. The company switched from SAP to Vtiger CRM to better manage customer data and support field sales reps. With Vtiger CRM, the sales... team gained easy access to overviews, code backlogs, and RFQs. Workflow automation made approvals and proposal creation faster. The team stayed updated with information and improved reporting.
Vtiger CRM helped Enviroconcepts centralize customer and product data. The team moved from siloed Excel sheets and multiple tools to one platform. Vtiger accelerated the quote process and improved tr...ansparency. The sales team can now send quotes within hours. Managers use Vtiger reports to track sales and spot trends. Enviroconcepts gained better reporting and faster sales cycles.
Vtiger CRM helped Arvedi Metalfer do Brasil organize its sales data and streamline its sales process. Before Vtiger, the company struggled with disorganized sales and fragmented information. Vtiger C...RM's customizable modules, especially Quotation and Support Tickets, centralized commercial data and improved workflow. The sales team quickly adapted to the user-friendly system. Productivity and internal organization improved, and the company can now track performance indicators and spot new sales opportunities more easily.
Vtiger CRM helped Krishna Park Infracon (KPI) automate business processes and centralize data. Before Vtiger, KPI managed data on spreadsheets, which wasted hours and caused errors. With Vtiger, KPI ...organized contacts, inventory, and cases in one place. The team saved time by reducing manual data entry and improved collaboration. Custom modules and workflows made inventory tracking easier and more accurate. KPI increased productivity and improved customer service with Vtiger CRM.
Pharmaceuticals Case Studies and Success Stories with Vtiger One
CASE STUDY Bio-gen Extracts
Vtiger CRM helped Bio-gen Extracts improve their lead management. The company had trouble tracking leads and follow-ups. Vtiger rolled out the Leads module in phases, starting with a small group. Som...e users were slow to adopt the new system. For 1 out of 5 users, lead conversion improved from leads to opportunities to sales. Other users had compliance issues.
Vtiger CRM helped Cercal manage customer cases and sales orders. Before, Cercal tracked issues by email and calls, with no proper records. With Vtiger CRM, they created custom modules for services an...d equipment. All departments now use Vtiger CRM as their main tool. Cercal improved how fast they sort and resolve customer cases. They automated workflows and invoicing, making work easier and faster.
Other Industry Case Studies and Success Stories with Vtiger One
CASE STUDY MowGreen
Vtiger CRM On Demand helped MowGreen automate and consolidate business processes. MowGreen needed better tools for customer management, billing, and email marketing as it grew. The company replaced G...NUcash and Constant Contact with Vtiger CRM in 2015. Vtiger enabled inventory setup, quotes, sales orders, invoices, and email marketing. MowGreen saw a 20% increase in revenue and profit in the first year after using Vtiger CRM.
Vtiger CRM helped Kuwait Digital Technologies (KDT) fix problems with scattered customer data and missed sales follow-ups. KDT used Vtiger to bring all customer information into one place and automat...e reminders for follow-ups. The sales team liked the easy-to-use interface and quick access to data. After using Vtiger, KDT cut follow-up delays by 60% and improved response rates by 40%. The company closed deals faster and reduced errors from duplicate records.
Vtiger CRM helped Hogar Futuro solve problems with real-time business data and customer information. The Sales and Help Desk modules gave a full view of customer data and improved follow-ups on home ...warranties. Vtiger One View unified sales, deals, and invoices in one place. Executives could see weekly and monthly sales and make better decisions. Customer satisfaction rose from 7.0 to 8.5.
Vtiger CRM helped Caravan Oil Suppliers solve problems with scattered customer data and long internal meetings. The Sales module gave them a dashboard, sales pipeline management, and reporting tools.... Caravan Oil improved customer service and made more customers loyal. The CRM reduced time spent in meetings and let sales teams spend more time in the field. Caravan Oil grew their business and increased sales by 15%.
Vtiger CRM helped TvGan centralize their business data. Before, TvGan struggled with scattered information and weak reporting. Vtiger One Professional edition brought all their data together. The CRM... improved integration between departments and automated some processes. TvGan now creates better reports and manages their business more easily.
Vtiger CRM helped Click Frenzy improve sales visibility and efficiency. The company struggled with poor reporting and inaccurate forecasts before switching from Salesforce and SAP CRM. Vtiger CRM gav...e the sales team real-time insights into opportunities, contracts, and quotes. The platform made it easy to track customer interactions and manage the sales pipeline. Click Frenzy used modules like Leads, Contacts, Campaigns, and Deals to streamline sales and marketing. Better data visibility led to faster decisions and stronger sales performance.
Vtiger CRM helped Pop-Up House manage a flood of website inquiries. The team used Vtiger’s webforms and workflows to capture and assign leads by region. One View unified customer data and enabled bet...ter collaboration. Automated emails saved time on low-priority leads. Pop-Up House improved collaboration and increased team productivity with Vtiger CRM.
Vtiger CRM helped Vorwerk move from paper-based processes to full automation. The company replaced manual data entry and MailChimp with Vtiger CRM, making it easier to track customer data and send em...ails. Sales processes became automated, boosting productivity and improving customer experience. Vorwerk achieved 100% improved efficiency in lead qualification. The CRM system became essential for daily operations and business growth.
Vtiger CRM helped Zoomusic manage client relationships better. Their old system was hard to use, expensive, and had non-editable fields. Vtiger CRM gave them Gmail integration, editable fields, and e...asy contact management. The switch lowered costs and made work easier. Zoomusic liked the fast setup and helpful support. Now, they keep client data organized and send newsletters with less effort.
Vtiger CRM helped Pen Aviation solve problems with outdated systems and scattered data. The company needed a single platform to manage many business lines and connect with stakeholders. Vtiger CRM of...fered easy customization and cloud access. Employees used it to track sales, improve marketing, and make better decisions with real-time data. Pen Aviation saw more efficient operations and fewer missed opportunities.