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Manufacturing Case Studies and Customer Success Stories with JAGGAER

 

Signify - Manufacturing - Large

Eindhoven, Netherlands

Signify used JAGGAER One to automate and standardize procurement. The company faced supply chain risks and needed faster supplier qualification.... JAGGAER One was implemented globally in four months, improving process efficiency. Supplier Intelligence enabled real-time risk reporting and better supplier collaboration. Signify also advanced sustainability by integrating ESG metrics and digital tools into procurement.

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Rittal - Manufacturing - Very Large

Herborn, Germany

JAGGAER ONE helped Rittal digitize procurement from RFQ to purchase order. Rittal unified supplier data across 64 subsidiaries, gaining a... 360° supplier view and central access to all information. The solution integrated with four SAP systems and replaced manual processes. Rittal now catalogs custom parts, speeds up price calculations, and avoids duplicate entries. Standardized supplier evaluations improved risk management and saved time for strategic projects.

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Ducab - Manufacturing - Large

Dubai, UAE

Ducab used the JAGGAER supplier portal to improve supplier management. They integrated the portal with their website and launched it... to 1,300 suppliers. The project took just one month to go live. Suppliers now manage their own profiles and upload certificates. This reduced manual work and improved data quality. Ducab built a central supplier database and strengthened supplier relationships.

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Illinois Tool Works (ITW) - Manufacturing - Very Large

Glenview, USA

JAGGAER helped Illinois Tool Works (ITW) save millions each year by optimizing complex sourcing. ITW switched from a rigid ERP... tool to JAGGAER Advanced Sourcing, gaining flexibility for both direct and indirect material procurement. The company managed over $500 million in annual sourcing events and achieved average savings of 5% on direct materials and up to 45% on indirect spend. JAGGAER also reduced sourcing cycle times and improved compliance with responsible sourcing policies.

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GE Vernova - Manufacturing - Very Large

Cambridge, USA

GE Vernova manages $20 billion in annual spend and 5,000 suppliers using JAGGAER. The company replaced legacy procurement systems with... JAGGAER's SaaS platform to improve compliance, risk management, and supplier collaboration. JAGGAER's analytics and sourcing modules help GE Vernova boost procurement KPIs, increase contract visibility, and support sustainability goals. The digital transformation enables better spend control and continuous improvement. GE Vernova won a World Procurement Award for its Sourcing 360 initiative with JAGGAER.

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Cosentino - Manufacturing - Large

Almería, Spain

Cosentino used JAGGAER to digitize and unify its purchasing and supplier management. The company manages over 15,000 suppliers and needed... more agility and flexibility. JAGGAER's platform helped eliminate manual tasks, like 1,700 Excel sheets per year, and ensured all 40 purchasing managers work within the system. Cosentino now meets strict procurement standards and has reduced management time. The platform supports future growth and process centralization.

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ZEISS - Manufacturing - Large

Oberkochen, Germany

JAGGAER helped ZEISS streamline its global supply chain. ZEISS used JAGGAER to automate procurement and improve supplier communication. The solution... integrated with SAP, enabling real-time order tracking and reducing manual work. About 30% of European orders now go through JAGGAER. ZEISS cut process costs and shortened processing times. The company can now focus more on strategic purchasing.

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Carl Zeiss AG - Manufacturing - Large

Oberkochen, Germany

JAGGAER helped Carl Zeiss AG improve supply chain collaboration and efficiency. Zeiss automated purchase orders and confirmations between SAP and... JAGGAER, reducing process costs for each order. About 30% of European orders now use JAGGAER, leading to shorter processing times and better results. WebEDI and VMI modules increased efficiency in goods receipt and inventory management. Zeiss now tracks order status in real time and manages suppliers strategically.

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Freudenberg Sealing Technologies - Manufacturing - Large

Weinheim, Germany

JAGGAER helped Freudenberg Sealing Technologies build a central supplier database. The company automated supplier onboarding and data management with JAGGAER... workflows. Integration with SAP keeps supplier data up to date. The new portal streamlines document uploads and certification management. Buyers now use standardized RFQ processes and detailed cost breakdowns. Freudenberg improved transparency and efficiency in global sourcing.

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Freudenberg Sealing Technologies - Manufacturing - Large

Weinheim, Germany

JAGGAER helped Freudenberg Sealing Technologies boost transparency in global sourcing. The company needed a central supplier database to manage complex... procurement across regions. JAGGAER's platform automated supplier onboarding, integrated with SAP, and streamlined certificate management. Automated workflows reduced manual tasks and improved data accuracy. Buyers now access up-to-date supplier info and standardized sourcing processes.

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Signify - Manufacturing - Very Large

Eindhoven, Netherlands

Signify used JAGGAER One to automate and standardize procurement. The company faced supply chain risks and market disruptions. JAGGAER One... helped Signify manage supplier performance and real-time risk. User adoption was tracked with KPIs and training. Signify advanced ESG goals, using 100% renewable electricity since 2020. The platform enabled faster sourcing, contract creation, and digital transformation.

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Semikron - Manufacturing - Large

Nuremberg, Germany

Semikron used JAGGAER’s Document Approval Exchange to automate document management with over 8,900 suppliers. Manual, time-consuming processes slowed purchasing and... risked errors. The platform centralized document exchange, supplier evaluation, and communications. Semikron now coordinates with suppliers faster, avoids large email attachments, and ensures audit-proof documentation. Company-wide standards and automatic reminders help keep processes smooth and legal.

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Rittal - Manufacturing - Very Large

Herborn, Germany

JAGGAER helped Rittal unify and digitize its global procurement processes. Rittal gained a 360-degree view of all suppliers and centralized... supplier data across 64 subsidiaries. The solution integrated fully with SAP and replaced manual processes with a collaborative supplier platform. Rittal now catalogs custom parts for faster quoting and enjoys immediate access to supplier information. The company reports major time savings and improved risk management in procurement.

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Rittal - Manufacturing - Large

Herborn, Germany

JAGGAER helped Rittal digitize and centralize supplier management. Rittal integrated JAGGAER with four SAP systems for a unified procurement process.... The solution enabled a 360° view of suppliers, standardized data, and reduced manual work. Rittal now catalogs custom parts, speeding up price quotes and improving response times. The platform improved risk management and cut process costs across global sites.

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Ducab - Manufacturing - Large

Dubai, UAE

Ducab used JAGGAER's supplier portal to improve supplier management. The project went live in just one month. The portal lets... suppliers update profiles, upload certificates, and get alerts for expiring documents. Ducab now tracks order status in real time and cut processing costs with WebEDI. The system helps Ducab manage a strategic supply base and shortens processing times.

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Semikron - Manufacturing - Large

Nürnberg, Germany

Semikron used JAGGAER Document Approval Exchange to automate document management with over 8,900 suppliers. Manual processes slowed purchasing and risked... errors. With JAGGAER, Semikron now manages supplier documents on one platform. The solution enables fast, secure document exchange and centralizes supplier evaluation. Semikron reduced email volume and improved compliance. All sites now follow a unified documentation standard.

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Maschinenfabrik Reinhausen GmbH - Manufacturing - Large

Regensburg, Germany

JAGGAER helped Maschinenfabrik Reinhausen cut claim costs by 72%. The company automated supplier management and quality control using JAGGAER’s SRM... platform, fully integrated with SAP. Manual processes and scattered data were replaced with a single tool, improving supplier evaluation and speeding up supplier development. On-time deliveries rose from 86% to 96%. MR now saves on material costs and prepares supplier meetings faster with better data traceability.

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Miba AG - Manufacturing - Large

Laakirchen, Austria

Miba AG used JAGGAER's SRM and procurement portal to unify direct and indirect purchasing on one platform. The solution integrated... with SAP ERP, enabling seamless data exchange and standardized digital workflows. Miba improved supplier management, risk analysis, and procurement efficiency. The company reduced processing costs and achieved full ERP integration. Supplier performance is now tracked and improved through structured evaluation and development.

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Miba AG - Manufacturing - Large

Laakirchen, Austria

Miba AG used JAGGAER’s eSolution to centralize and standardize procurement. They integrated JAGGAER’s SRM and sourcing portal with their SAP... ERP system. This helped Miba manage both direct and indirect purchasing in one platform. The solution reduced processing costs and improved supply base management. Miba now avoids maverick buying and can analyze supplier performance in real time. Workflows ensure compliance and efficiency for MRO procurement.

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Miba AG - Manufacturing - Large

Laakirchen, Austria

JAGGAER ONE helped Miba AG create a central knowledge base for supplier management. Miba integrated JAGGAER's SRM and sourcing portal... with its SAP-ERP system. All procurement processes now run through JAGGAER, reducing process costs and preventing maverick buying. The solution supports end-to-end workflows for MRO procurement and supplier evaluation. Miba uses the platform for risk management and compliance in purchasing.

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Maschinenfabrik Reinhausen - Manufacturing - Large

Regensburg, Germany

JAGGAER helped Maschinenfabrik Reinhausen cut claim costs by 72%. The company automated supplier management and improved supplier selection. They integrated... JAGGAER’s SaaS solution with SAP for global access and data consistency. Supplier on-time delivery rose from 86% to 96%. Material price savings increased through better offer comparison. Preparation time for supplier meetings dropped due to transparent data and reporting.

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Illinois Tool Works (ITW) - Manufacturing - Very Large

Glenview, USA

JAGGAER Sourcing helped Illinois Tool Works manage over $500 million in annual sourcing events. ITW achieved average savings of 5%... on direct materials and up to 45% on indirect spend. The platform enabled ITW to consolidate buying power, improve responsible sourcing, and reduce bid cycle times. ITW gained deeper insight into vendor costs and compliance with corporate policies. The solution replaced a rigid legacy system, streamlining complex procurement processes across 56 countries.

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Education Case Studies and Customer Success Stories with JAGGAER

 

Western University - Education - Large

London, Canada

JAGGAER helped Western University overhaul its outdated procurement system. The university manages a $450 million CAD procurement budget and needed... a simpler, more efficient solution. JAGGAER's eProcurement and Invoicing tools streamlined purchasing, automated invoicing, and improved compliance. In two years, Western saved $500,000 CAD more than expected and reached ROI break-even in just 18 months. Users now spend far less time on procurement, and feedback has been overwhelmingly positive.

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University of Colorado Procurement Service Center (PSC) - Education - Very Large

Boulder, USA

JAGGAER helped the University of Colorado PSC manage over $1 billion in annual spend. Before JAGGAER, the PSC could not... track key purchasing metrics or ensure fast order processing. With JAGGAER's e-procurement, invoicing, and sourcing tools, 91% of purchases are now processed in one day or less. 75% of orders go through the online Marketplace, and 58% of supplier invoices are handled electronically. The PSC improved speed, transparency, and customer satisfaction across four campuses.

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Oklahoma State University - Education - Large

Stillwater, USA

JAGGAER helped Oklahoma State University digitize procurement, leading to double-digit cost savings. The university ran 900 sourcing events and eliminated... the need for multiple filing cabinets. The JAGGAER platform enabled faster, more transparent bidding and improved accountability. OSU's procurement team reduced information retrieval time by 80%. The system supported remote work and streamlined supplier management during COVID-19.

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Virginia Commonwealth University - Education - Large

Richmond, USA

Virginia Commonwealth University used JAGGAER One to improve procurement. The university saved $9.7 million each year. Staff automated onboarding with... real-time training guides. Compliance and accuracy improved with low-touch workflows. Employees spent less time on manual tasks and more on strategic work. JAGGAER One helped VCU manage spend and boost productivity.

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Western University - Education - Large

London, Canada

JAGGAER's eProcurement solution helped Western University in Ontario save over $500,000 CAD in two years. The university replaced a slow,... outdated procurement system with JAGGAER, making purchasing easier for 40,000 students and staff. Mustang Market, their new platform, streamlined approvals and automated invoicing. Users now spend less time on procurement, and contract compliance improved. The university reached ROI in just 18 months, exceeding their savings forecasts.

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UNC Charlotte - Education - Large

Charlotte, USA

JAGGAER helped UNC Charlotte automate procurement and payment processes. Before, the university used manual steps for purchase orders and invoicing.... This caused delays and lost documents. With JAGGAER, UNC Charlotte now uses eProcurement, eInvoicing, and ACH payments. The platform gives full visibility into contracts and approvals. Staff can get what they need faster and track spending easily.

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University of Texas Health Science Center at Houston (UTHSC) - Education - Large

Houston, USA

JAGGAER helped the University of Texas Health Science Center at Houston (UTHSC) improve supplier relationships and boost contract spend. UTHSC integrated JAGGAER's... procurement solution with its Oracle/PeopleSoft ERP. This made purchasing easier and increased user adoption. The university gained better spend visibility and reduced catalog costs. Order accuracy and efficiency also improved across the organization.

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University of Virginia - Education - Large

Charlottesville, USA

JAGGAER helped the University of Virginia meet state procurement requirements and transform its purchasing process. The university automated invoice processing,... reducing manual entry and cutting invoice cycle time from five minutes to about a minute. JAGGAER's eProcurement and Invoicing tools enabled UVA to manage spend, improve contract compliance, and reallocate staff to strategic tasks. Off-catalog purchases dropped by 70% where catalog buying was available. The system integrates with Oracle, ensuring error-free invoice processing and supporting better supplier relationships.

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University of New Mexico - Education - Large

Albuquerque, USA

JAGGAER helped the University of New Mexico move from manual, paper-based procurement to a fully digital, paperless workflow. The university integrated... JAGGAER’s eProcurement, Sourcing, Contracts+, and Research Material Management modules, improving contract management and compliance. The transition enabled seamless remote work during COVID-19, reduced cycle times, and increased stockroom purchasing. Staff found the platform easy to use, leading to better visibility and happier teams.

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University of Montana - Education - Large

Missoula, USA

JAGGAER helped the University of Montana automate manual procurement and accounts payable processes. The university replaced paper-based workflows with eProcurement... and eCatalogs, improving visibility and control. They saw a 200% increase in spend through eCatalogs and a 445% rise in electronic orders from 2012 to 2014. The university saved $3 million in three years. Users now experience easier processes and better customer service.

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University of Colorado - Education - Very Large

Boulder, USA

JAGGAER helped the University of Colorado transform its procurement process. The university used JAGGAER’s eProcurement and Invoicing solutions to build... an online marketplace and automate invoice processing. After implementation, 91% of purchases were processed in one day or less, and 75% of orders went through the marketplace. The university saved over $7 million in one year through negotiated pricing. Staff and faculty now spend less time on procurement and more on their core work.

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Tulsa Community College - Education - Medium

Tulsa, USA

JAGGAER helped Tulsa Community College manage 100% of its spend and save $1. 4 million in the first year. The...college eliminated paper processes, digitized 20,000 files, and reduced PO processing time from 38 to 9 minutes. User adoption was high, with 35% of spend through preferred suppliers and a 19% average discount. The solution increased transparency and trust in purchasing across the college.

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Tulsa Community College - Education - Medium

Tulsa, USA

JAGGAER helped Tulsa Community College cut costs and save time. The college moved 20,000 files to digital storage and eliminated... over 12,000 printed purchase orders. Order processing time dropped from 38 to 9 minutes. All spending now goes through JAGGAER, with 35% via preferred suppliers. Tulsa Community College gained a 19% average discount on $1.4 million in 2010 and saved nearly $100,000 in catalog purchase transport costs.

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Tennessee Board of Regents - Education - Very Large

Nashville, USA

JAGGAER helped the Tennessee Board of Regents centralize and automate supplier management for 46 institutions. The system replaced manual tasks... and improved operational efficiency. Staff can now focus on strategic sourcing and use spend analytics for better decisions. Suppliers register once for systemwide access, saving time and money. The solution improved visibility and enabled better rate negotiations across all schools.

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Oklahoma State University - Education - Large

Stillwater, USA

JAGGAER helped Oklahoma State University digitize procurement, leading to double-digit cost savings. The university ran 900 sourcing events and eliminated... the need for multiple filing cabinets. Procurement became faster, more transparent, and fully paperless. The team reduced information retrieval time by 80%. All records are now accessible online, supporting remote work and open records requests.

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Rensselaer Polytechnic Institute - Education - Medium

Troy, USA

JAGGAER Invoicing and AppZen helped Rensselaer Polytechnic Institute reach 97% invoice data capture accuracy. The university cut invoice processing time... from days to under a minute. Manual errors and paper-based bottlenecks were eliminated. Staff gained real-time visibility and control over accounts payable. The team now processes over 46,000 invoices annually with just three people. RPI can focus on strategic projects and supplier relationships.

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University of Central Missouri - Education - Medium

Warrensburg, USA

JAGGAER eProcurement helped the University of Central Missouri automate purchasing. The university faced rising costs and a complex procurement process.... After implementing JAGGAER, 85% of purchase orders were processed within one day. The school saw immediate discounts on office supplies and scientific equipment. The project went live in just 16 weeks, earning a customer award for fastest implementation. Users found the system easy to use and liked its integration with existing software.

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Emory University - Education - Large

Atlanta, USA

JAGGAER helped Emory University save money in research procurement. Before JAGGAER, Emory had little visibility into spending and could not... leverage buying power. With JAGGAER’s eProcurement and Invoicing, Emory created an online marketplace for faculty and staff. The university achieved a six-to-one return on investment and positive cash flow in 12 months. About 45% of savings came from process efficiencies and 55% from negotiated discounts and contract compliance.

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Food & Beverages Case Studies and Customer Success Stories with JAGGAER

 

Lavazza - Food & Beverages - Large

Turin, Italy

Lavazza used JAGGAER to improve quality and sustainability in its global coffee business. Before JAGGAER, Lavazza managed procurement with many... tools and data sources. The company wanted one platform for all supplier interactions and better data accuracy. JAGGAER now supports Lavazza’s processes from purchasing to payment and integrates with internal ERP systems. The platform helps Lavazza manage supplier data, financial risk, and sustainability.

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Dr. Oetker - Food & Beverages - Large

Bielefeld, Germany

JAGGAER helped Dr. Oetker boost productivity during global uncertainty. The company used JAGGAER’s AI to automate manual tasks and speed... up access to data. This made Dr. Oetker more agile and improved daily operations. AI-driven analytics supported better category management and negotiation strategies. The solution also reduced training time and improved collaboration across teams.

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illycaffè - Food & Beverages - Large

Trieste, Italy

JAGGAER helped illycaffè digitize its procurement process. The company used JAGGAER's platform to connect with current and potential suppliers. This... digital procurement project improved supplier qualification and contract management. illycaffè's procurement director credits JAGGAER for supporting their transformation journey. The project is part of illycaffè's broader digitalization from bean to cup.

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Danish Crown - Food & Beverages - Very Large

Randers, Denmark

JAGGAER helped Danish Crown transform procurement across six phases from 2019 to 2023. The company automated buying channels, improved supplier... management, and increased on-contract spend. Over 60% of purchases are now purchase order-compliant, with a goal of 80%. Danish Crown reduced manual effort and bottlenecks, saving time for value-adding work. Procurement is now seen as a mission-critical function with better cost control and compliance.

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Danish Crown - Food & Beverages - Very Large

Randers, Denmark

JAGGAER helped Danish Crown transform its procurement process. Danish Crown wanted more automation, better compliance, and higher visibility of spending.... They used JAGGAER to manage suppliers, contracts, and purchasing. The project reduced manual work and bottlenecks. Danish Crown now sees procurement as a key business function and saves time for higher-value tasks.

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illycaffè - Food & Beverages - Large

Trieste, Italy

JAGGAER helped illycaffè transform its purchasing process with a digital spend management suite. illycaffè aimed to shift procurement from cost... savings to value creation. The solution improved supplier management, compliance, and transparency. The project standardized processes and increased visibility across procurement. illycaffè plans to add IoT, AI, and automation to further speed up decision making.

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Quality Supply Chain Co-op Inc. (QSCC) - Food & Beverages - Medium

Dublin, USA

QSCC manages the supply chain for over 6,100 Wendy’s restaurants in North America. The team needed a scalable sourcing solution... to handle complex procurement for many locations. They chose JAGGAER’s Sourcing Optimizer to support large sourcing events and detailed supplier analysis. The tool enabled fast, flexible bid evaluation and scenario modeling. QSCC now efficiently manages sourcing for food, packaging, and logistics across the Wendy’s network.

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Lavazza - Food & Beverages - Large

Turin, Italy

Lavazza used JAGGAER to improve procurement data quality and transparency. Before JAGGAER, Lavazza managed procurement with many tools and data... sources. They wanted a single platform for supplier interactions and better governance. JAGGAER now supports Lavazza's full source-to-pay process and integrates with ERP and risk providers. The platform helps Lavazza manage supplier onboarding, performance, and sourcing. Lavazza values the data quality and cybersecurity JAGGAER provides.

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Dr. Oetker - Food & Beverages - Large

Bielefeld, Germany

Dr. Oetker, a global food manufacturer, uses JAGGAER AI to boost productivity. The company faced challenges from global uncertainty and... strict industry regulations. JAGGAER helped automate manual tasks and improve category management. AI-driven insights made forecasting easier and sped up access to data. Dr. Oetker saw higher productivity and more flexible operations.

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Danish Crown - Food & Beverages - Very Large

Randers, Denmark

Danish Crown used JAGGAER to transform its procurement process. The company wanted more automation, better compliance, and improved cost control.... JAGGAER provided an end-to-end source-to-pay solution. Danish Crown increased contract spend, reduced manual work, and saved time for value-added tasks. Over 60% of purchases now follow the new system, with a goal to reach 80%. Employees now see procurement as a key business function.

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Government Administration Case Studies and Customer Success Stories with JAGGAER

 

Westminster City Council - Government Administration - Large

London, UK

JAGGAER helped Westminster City Council and two other London boroughs create a single e-procurement platform. The councils needed to combine... services and cut costs. JAGGAER's system unified procurement, contract management, and supplier tracking for all three boroughs. The platform improved workflow, enforced governance, and made audits easier. It also increased supplier participation and spend visibility, helping the councils save money and work together better.

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Welsh Government - Government Administration - Large

Cardiff, UK

JAGGAER helped the Welsh Government digitize public procurement. They integrated DocuSign electronic signatures into their eTenderWales platform before the Covid-19... pandemic. This allowed contracts to be signed remotely and securely, reducing turnaround from weeks to minutes. The solution supported business continuity during lockdowns and advanced the government's digital action plan. The platform improved collaboration and agility for public sector procurement teams.

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State of Georgia - Government Administration - Very Large

Atlanta, USA

JAGGAER helped the State of Georgia digitize its procurement process. The state launched Team Georgia Marketplace, an online portal for... contract management and supplier catalogs. Before this, only 6% of spend was under management. The new system made it easy for employees to buy from negotiated contracts, increasing spend under management and driving compliance. Employees now save time, and the state can better leverage its purchasing power. Local public entities also benefit from access to state-negotiated contracts.

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Mecklenburg County - Government Administration - Large

Charlotte, USA

JAGGAER Contracts+ helped Mecklenburg County centralize over 600 contracts each year. The county improved on-time contract completion rates from 78%... to 89% in less than a year. Procurement shifted from a reactive to a strategic role, joining pre-budget planning and long-term discussions. The platform enabled better transparency, audit readiness, and cost savings through digitized workflows. Teams now collaborate more and use data-driven insights to manage risk and compliance.

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Crown Commercial Services - Government Administration - Large

London, UK

JAGGAER helped Crown Commercial Services analyze £47 billion in spend across 78 UK government organizations. The project created a unified... spend analysis process, improving data quality and visibility. Procurement teams now track spending at both macro and micro levels. The initiative identified £426 million in price savings. Over 140 users have been trained on the new system, supporting ongoing procurement transformation.

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Westminster City Council (Tri-Borough Partnership) - Government Administration - Large

London, UK

JAGGAER helped Westminster City Council and two London boroughs create a single e-procurement platform. The Tri-Borough partnership needed to combine... services and cut costs. JAGGAER's system unified procurement, contract management, and supplier performance for all three councils. The platform standardized workflows, improved governance, and made audits easier. It also increased supplier participation and spend visibility, helping the councils save money and work together better.

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Welsh Government - Government Administration - Large

Cardiff, UK

JAGGAER helped the Welsh Government achieve agility and business continuity in public procurement. The government faced challenges from legacy tools,... Covid-19, and Brexit. By integrating DocuSign digital signatures into eTenderWales, contract signing moved from weeks to minutes. This enabled safe, remote procurement during lockdowns. The solution advanced the digital action plan and improved collaboration and inclusiveness.

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State of Georgia - Government Administration - Very Large

Atlanta, USA

JAGGAER helped the State of Georgia digitize procurement with Team Georgia Marketplace. Before, only 6% of spend was managed under... contract. The new online portal made it easy for employees to buy from approved suppliers. This led to a surge in spend under management and improved contract compliance. Employees now save time, and the state can better leverage its buying power for cost savings.

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Queensland Government Department of Children, Youth Justice and Multicultural Affairs - Government Administration - Large

Brisbane, Australia

The Queensland Government Department of Children, Youth Justice and Multicultural Affairs used the Procure to invest (P2i) platform, powered by JAGGAER and TradeEdge, to manage over AU $1Bn in annual social services procurement. The department faced... challenges with inconsistent processes, poor visibility, and compliance risks. By implementing P2i, they unified sourcing, contract management, and payments on a single platform. This improved reporting, compliance, and service provider productivity. The new system reduced payment errors and allowed staff to focus on higher-value work.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with JAGGAER

 

Transplace - Transportation/Trucking/Railroad - Large

Frisco, USA

Transplace used JAGGAER's Advanced Sourcing Optimizer to manage complex, large-scale sourcing events. The tool helped organize data from hundreds of... carriers and thousands of shipping routes. Transplace achieved cost savings of 5% to 15% for its clients on each bid. The solution made it easier to review multiple factors beyond price, like service quality and equipment availability. JAGGAER enabled Transplace to keep up with rapid market changes and deliver high service levels.

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Transplace - Transportation/Trucking/Railroad - Large

Frisco, USA

Transplace used JAGGAER's Advanced Sourcing Optimizer to manage large, complex sourcing events. The tool helped organize and analyze data from... hundreds of transport carriers and thousands of routes. Transplace achieved cost savings of 5% to 15% for its clients in a fast-changing market. The solution made it easier to review multiple factors beyond price, like service quality and equipment. JAGGAER enabled Transplace to keep up with rapid growth and deliver better results for its customers.

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iryo - Transportation/Trucking/Railroad - Medium

Madrid, Spain

JAGGAER helped iryo, Spain's first private high-speed rail operator, fully digitize its procurement process. iryo achieved a 100% increase in... tracked tenders and a 210%+ ROI by streamlining purchase management. The solution gave iryo full visibility on 45% of suppliers and eliminated off-process purchases. The digital platform enabled 3.4 million euros in estimated savings. iryo now benefits from transparent, efficient, and compliant sourcing and contract management.

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Dubai Airports - Transportation/Trucking/Railroad - Large

Dubai, UAE

JAGGAER helped Dubai Airports boost procurement transparency and resource allocation. The airport faced limited resources and low visibility during a... major expansion. JAGGAER's platform added planning, tracking, and real-time dashboards. This improved collaboration and accountability across departments. Dubai Airports maximized budget use, reinvested savings, and aligned with sustainability goals. The project won the 2024 CIPS MENA award for best public procurement project.

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DHL (Deutsche Post DHL Group) - Transportation/Trucking/Railroad - Very Large

Bonn, Germany

JAGGAER helped DHL connect procurement processes worldwide. DHL had fragmented procurement tools that slowed collaboration and data sharing. JAGGAER delivered... a single, integrated SaaS platform for sourcing, supplier management, and contract lifecycle. DHL staff now use one system globally, saving time and reducing redundant work. The new platform supports better supplier negotiations and aligns with DHL's strategic goals.

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Hitachi Rail - Transportation/Trucking/Railroad - Very Large

Hitachi Rail used JAGGAER to transform its procurement process. The company needed to manage more than just cost savings, including... risk, cybersecurity, and ESG compliance. JAGGAER helped automate supplier qualification and centralize procurement data. This made it easier for teams to buy goods and services. Hitachi Rail now gives employees a better buying experience.

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Transplace - Transportation/Trucking/Railroad - Large

Frisco, USA

JAGGAER’s Advanced Sourcing Optimizer helped Transplace manage complex, large-scale sourcing events. Transplace used the tool to organize data from hundreds... of carriers and thousands of shipping lanes. The solution enabled them to analyze multiple factors, not just cost, for better carrier selection. Transplace achieved 5–15% cost savings for customers in a fast-changing logistics market. The platform streamlined communication and data handling for high-volume bidding processes.

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Transplace - Transportation/Trucking/Railroad - Large

Frisco, USA

Transplace uses JAGGAER's Advanced Sourcing Optimizer to manage complex, large-scale sourcing events. The company handles hundreds of carriers and thousands... of delivery routes for its clients. JAGGAER helps organize vast data and supports rigorous scenario analysis. Transplace achieved 5–15% cost savings per sourcing event while maintaining high service levels. The solution enables clear data management and efficient communication with carriers.

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Pharmaceuticals Case Studies and Customer Success Stories with JAGGAER

 

Alkermes - Pharmaceuticals - Large

Dublin, USA

Alkermes used JAGGAER to transform its procurement process. The company reduced costs by 23%. Catalog purchases increased from 2% to... 50%. Alkermes moved from a basic purchasing group to a global procurement organization. JAGGAER provided analytics, automation, and AI features. These changes helped Alkermes achieve key business goals.

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Merck - Pharmaceuticals - Very Large

Darmstadt, Germany

Merck used the JAGGAER platform to manage over 8,000 technical suppliers at one site. The company needed to reduce manual... work, improve data quality, and modernize supplier management. JAGGAER provided a central system for supplier registration, evaluation, and data management. Merck saw faster supplier assessments, better data access, and less manual effort. Over 400 users and thousands of suppliers now use the platform for contractor management.

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Kedrion - Pharmaceuticals - Large

Lucca, Italy

Kedrion used JAGGAER to digitize and automate procurement. The company wanted to simplify buying goods and services for plasma-derived medicines.... JAGGAER helped Kedrion manage supplier relationships and risks. The project started in Italy and will expand to the US and UK. Kedrion now focuses more on strategic purchasing and less on daily tasks.

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Alkermes - Pharmaceuticals - Large

Dublin, Ireland

Alkermes used JAGGAER to cut costs by 23%. The company wanted to move from a basic purchasing group to a... global procurement organization. JAGGAER was integrated with their ERP system. Catalog purchases jumped from 2% to 50%. The platform's analytics, automation, and AI features helped Alkermes transform procurement.

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Angelini Pharma - Pharmaceuticals - Large

Rome, Italy

Angelini Pharma used JAGGAER to transform its purchasing department. The company moved from manual, fragmented processes to a unified digital... system. JAGGAER enabled global supplier onboarding and real-time purchasing data analysis. The new process now works in all countries where Angelini Pharma operates. This change supports compliance and makes purchasing easier for everyone involved.

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Merck - Pharmaceuticals - Very Large

Darmstadt, Germany

Merck used JAGGAER to manage 8,000 technical suppliers. The company needed to reduce manual work, improve data quality, and centralize... contract management. JAGGAER provided a single platform for supplier registration, performance evaluation, and data access. The system made processes faster and safer, cut administrative tasks, and improved supplier engagement. Merck now benefits from better data, easier workflows, and lower maintenance costs.

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Merck - Pharmaceuticals - Very Large

Darmstadt, Germany

Merck used JAGGAER to manage 8,000 technical suppliers at one site. The company needed to reduce manual work, improve data... quality, and centralize contractor management. JAGGAER provided a user-friendly platform for supplier registration, data entry, and performance evaluation. The system blocked suppliers missing key certificates and enabled both contractors and employees to suggest process improvements. Merck achieved faster, more secure processes and reduced administrative costs with a central, accessible system.

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Merck - Pharmaceuticals - Very Large

Darmstadt, Germany

Merck used JAGGAER to manage 8,000 technical suppliers at one site. The company needed to reduce manual tasks, centralize data,... and improve supplier quality. JAGGAER automated supplier onboarding, performance evaluation, and data management. Merck now has a single platform for contract management and supplier performance. The solution led to faster, safer processes and lower administrative costs.

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Construction Case Studies and Customer Success Stories with JAGGAER

 

Saint-Gobain - Construction - Very Large

Courbevoie, France

Saint-Gobain used JAGGAER One to manage ESG data for over 62,000 suppliers. The platform helped automate supplier onboarding and centralize... ESG evaluations. Buyers now track carbon scores and sustainability KPIs from a single place. Manual work dropped, and supplier data is now harmonized across the company. JAGGAER supports Saint-Gobain’s sustainability and compliance goals in procurement.

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Balfour Beatty - Construction - Very Large

London, UK

JAGGAER helped Balfour Beatty move from manual purchasing cards to a digital procure-to-pay system. The new system lets users order... from multiple suppliers at once and automates payments. Balfour Beatty reduced uncontrolled spending and improved supplier management. Over 1,000 users were trained and onboarded in two months. The solution made buying easier and sped up payments to suppliers and subcontractors.

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Events Services Case Studies and Customer Success Stories with JAGGAER

 

Italian Exhibition Group - Events Services - Medium

Rimini, Italy

JAGGAER helped Italian Exhibition Group digitize procurement processes. The company needed a flexible, web-based solution for managing complex purchasing in... a fast-growing events business. JAGGAER provided a user-friendly platform accessible from anywhere. The solution adapts to non-standard procurement needs. Italian Exhibition Group improved efficiency and control over procurement.

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NürnbergMesse GmbH - Events Services - Large

Nürnberg, Germany

JAGGAER helped NürnbergMesse manage 110 million euros in procurement with a 14-person team. Before JAGGAER, decentralized and manual processes led... to mismatches between orders and delivered services. The new system automated and standardized procurement, improved transparency, and sped up invoice approvals. Now, all departments use JAGGAER for service procurement, ensuring better documentation and compliance. Over 220 employees were trained, and the company now works with up to 1,800 suppliers through the platform.

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Consumer Services Case Studies and Customer Success Stories with JAGGAER

 

Motrex - Consumer Services - Medium

Atlanta, USA

JAGGAER Advanced Sourcing Optimizer helped Motrex save 5% on transportation costs in the first year. Motrex used the tool to... manage truckload and intermodal bids across North America. The solution increased intermodal lane coverage by 10%. Motrex built a sourcing optimization team and improved carrier segmentation. The platform made it easier to compare rates and prepare for future sourcing events.

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Motrex LLC - Consumer Services - Medium

Atlanta, USA

JAGGAER Advanced Sourcing Optimizer helped Motrex LLC save 5% on transportation costs in the first year. Motrex increased intermodal lane... coverage by 10% despite Covid-19 challenges. The tool enabled Motrex to segment carrier networks and optimize bid awards. Motrex built a sourcing analytics team and improved scenario planning. The solution made it easier to manage complex transportation deals and prepare for future sourcing events.

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Mechanical or Industrial Engineering Case Studies and Customer Success Stories with JAGGAER

 

TRUMPF - Mechanical Or Industrial Engineering - Large

Ditzingen, Germany

JAGGAER helped TRUMPF save €9. 4 million by digitalizing procurement. TRUMPF now manages over 600,000 orders and 200,000 invoices each...year with JAGGAER. The platform connects more than 5,400 suppliers and automates 80% of global orders. TRUMPF gained transparency, faster processes, and better supplier relationships. The solution supports both operational and strategic purchasing needs.

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TRUMPF - Mechanical Or Industrial Engineering - Large

Ditzingen, Germany

JAGGAER helped TRUMPF save 9. 4 million euros by digitalizing procurement. TRUMPF now manages over 600,000 orders and 200,000 invoices...each year with more than 5,400 suppliers integrated. The platform increased transparency and efficiency in supplier relationships and order management. Automation freed up resources and improved delivery planning. TRUMPF uses JAGGAER to meet regulatory and ESG goals while supporting innovation and growth.

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Research Case Studies and Customer Success Stories with JAGGAER

 

Fred Hutchinson Cancer Research Center - Research - Large

Seattle, USA

JAGGAER's eProcurement solution helped Fred Hutchinson Cancer Research Center manage 85% of its spend through the platform. The center grew... its managed volume eightfold to $480 million and expanded from 40 to 300 active suppliers. Automation and electronic requests sped up order processing, with 72% of requests converted to purchase orders and shipped the same day. Researchers now receive supplies in one to three days, freeing up significant time for cancer research. The new system also reduced inventory costs and improved supplier management.

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Scripps Research - Research - Large

La Jolla, USA

JAGGAER helped Scripps Research automate its procurement process. Labs now spend 85% less time ordering supplies. Many labs gained 20... extra hours of research time each week. The number of people needed to process orders dropped from 17 to 3. Labs are saving at least 7% on materials. Over 1,500 employees now use JAGGAER for shopping and approvals, covering more than 90% of orders.

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Medical Devices Case Studies and Customer Success Stories with JAGGAER

 

Hologic - Medical Devices - Large

Marlborough, USA

JAGGAER eProcurement helped Hologic save over $1. 5 million in the first year. Hologic lacked visibility and control over indirect...spend, with departments buying separately and high pCard usage. JAGGAER enabled centralized procurement, integrated with ERP, and streamlined approvals. Approval times dropped from days to minutes. User adoption increased, and pCard usage fell by 55%. Hologic gained full spend visibility and achieved $200,000 in extra savings on lab coats.

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Drägerwerk AG & Co. KGaA - Medical Devices - Very Large

Lübeck, Germany

JAGGAER helped Dräger standardize global procurement processes. The company unified supplier communication and saved time in feedback and supply chain... management. Dräger processed at least 95% of direct purchase orders in Germany through JAGGAER. The solution brought more transparency and efficiency to purchasing. Dräger trained 100 key suppliers and rolled out the system internationally.

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Retail Case Studies and Customer Success Stories with JAGGAER

 

Quality Supply Chain Co-op Inc. (QSCC) - Retail - Medium

Dublin, USA

QSCC manages the supply chain for over 6,100 Wendy’s restaurants in North America. They needed a sourcing solution that could... handle large-scale, complex procurement events. With JAGGAER’s Advanced Sourcing Optimizer, QSCC streamlined sourcing, enabling fast, flexible analysis and better supplier collaboration. The platform allowed unlimited sourcing events and quick scenario analysis, improving decision-making for food, packaging, and logistics sourcing. QSCC now supports franchisees and stakeholders with more efficient, data-driven procurement.

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Quality Supply Chain Co-op Inc. (QSCC) - Retail - Medium

Dublin, USA

JAGGAER’s Advanced Sourcing Optimizer helped QSCC manage sourcing for over 6,100 Wendy’s restaurants. QSCC replaced slow, Excel-based processes with fast,... scalable eSourcing. The platform enabled unlimited item bidding and rapid scenario analysis. QSCC now evaluates supplier bids quickly and includes franchisee preferences. This improved supply chain decisions for Wendy’s operators.

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Utilities Case Studies and Customer Success Stories with JAGGAER

 

Sorgenia Bioenergie - Utilities - Medium

Milan, Italy

JAGGAER supplier management helped Sorgenia Bioenergie unify procurement across three power plants. The company used the tool to standardize supplier... assessment and performance tracking. They implemented a process with 16 KPIs to select and monitor suppliers. This improved transparency and supported sustainability goals. Sorgenia now manages supplier relationships more efficiently and encourages innovation and flexibility.

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Sorgenia Bioenergie - Utilities - Medium

Milan, Italy

JAGGAER helped Sorgenia Bioenergie unify procurement across three power plants. The company used JAGGAER's supplier management solution to standardize processes... and improve supplier evaluation. Sorgenia now assesses suppliers using 16 KPIs, focusing on sustainability and performance. The platform enables transparent, objective supplier selection and ongoing performance monitoring. This led to more efficient procurement and stronger supplier partnerships.

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Management Consulting Case Studies and Customer Success Stories with JAGGAER

 

Turner & Townsend - Management Consulting - Large

London, UK

Turner & Townsend used JAGGAER's eProcurement solution to move from focusing only on cost reduction to creating more value. The company gained... full transparency into its supply chains. Teams now have a seamless process for procurement. This helped Turner & Townsend grow and improve collaboration. The solution supports their work in real estate, infrastructure, and natural resources.

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Turner & Townsend - Management Consulting - Large

Leeds, UK

Turner & Townsend used JAGGAER Adopt to standardize procurement workflows worldwide. The company faced manual, inconsistent tendering and high support... ticket volumes. JAGGAER Adopt enabled interactive, role-based training and pop-up guidance for users. This reduced onboarding time, cut support tickets, and empowered staff to manage procurement independently. The solution supported remote work and improved efficiency across global teams.

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Real Estate Case Studies and Customer Success Stories with JAGGAER

 

JLL - Real Estate - Very Large

Chicago, USA

JLL used JAGGAER's sourcing, contract lifecycle management, and spend analytics tools to drive a digital transformation in procurement. The company unified... global procurement systems, replacing disparate platforms with a single solution. This improved transparency, enabled advanced spend analysis, and streamlined supplier management. JLL achieved faster deployment, better collaboration, and measurable savings for clients. The solution also enhanced compliance and stakeholder engagement across regions.

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JLL - Real Estate - Very Large

Chicago, USA

JAGGAER helped JLL, a global real estate company, keep teams connected during the COVID-19 pandemic. The platform enabled seamless communication... and collaboration across regions. JLL improved cross-functional teamwork and automated key processes. The company overcame distance challenges and maintained productivity. JAGGAER supported JLL in increasing collaboration and process efficiency.

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Restaurants Case Studies and Customer Success Stories with JAGGAER

 

Quality Supply Chain Co-op Inc. (QSCC) - Restaurants - Medium

Dublin, USA

JAGGAER Advanced Sourcing Optimizer helped QSCC manage sourcing for over 6,100 Wendy’s restaurants. QSCC needed a scalable solution to handle... complex procurement and supply chain needs. The platform enabled fast, detailed bid analysis and supported large-scale sourcing events. QSCC improved decision-making and met diverse stakeholder requirements. The new process replaced slow, manual Excel workflows with rapid, ready-to-read reports.

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Automotive Case Studies and Customer Success Stories with JAGGAER

 

MANN+HUMMEL - Automotive - Large

Ludwigsburg, Germany

JAGGAER helped MANN+HUMMEL manage a global purchasing volume of €1. 7 billion. The company used JAGGAER's supplier portal to standardize...and automate supplier onboarding and approval. MANN+HUMMEL now classifies suppliers by material group and uses a multi-step approval process. The portal enables online RFQs, centralizes supplier data, and improves process quality. This led to better supplier strategies and more efficient procurement.

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Insurance Case Studies and Customer Success Stories with JAGGAER

 

Convex - Insurance - Medium

London, UK

Convex used JAGGAER One to improve procurement decisions and reduce risk. The platform gave their team better data for sourcing.... This helped them deliver strong commercial results. Their head of procurement wanted to make sure every decision was backed by the right information. JAGGAER One supported risk management and better outcomes for Convex.

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Other Industry Case Studies and Success Stories with JAGGAER

 

LabCentral - Biotechnology - Small

Cambridge, USA

LabCentral used JAGGAER to simplify its procurement process. Scientists at LabCentral now spend more time on research and less on... managing purchase orders. The solution helps LabCentral provide lab space for biotech startups. Procurement automation lets scientists focus on scientific projects. JAGGAER supports LabCentral in enabling scientific achievement.

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LabCentral - Biotechnology - Small

Cambridge, USA

LabCentral uses JAGGAER to help scientists focus on research instead of tracking orders. The procurement lead, Victoria Ravenelle, explains that... JAGGAER streamlines the purchasing process for biotech and life sciences startups. This gives researchers more time for scientific breakthroughs. LabCentral provides lab space and removes procurement hassles. The solution supports innovation by simplifying buying tasks.

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Customer Success Stories of JAGGAER

 

Daimler Truck AG - Automotive - Very Large

Another step closer to digital procurement: Leading commercial vehicle manufacturer opts for JAGGAER One

Stuttgart, Germany

Daimler Truck AG has adopted JAGGAER's AI-powered source-to-pay platform, JAGGAER One, to automate its indirect procurement processes. The platform will... enhance procurement efficiency by managing IT equipment, health and safety materials, lubricants, and production machines. It aims to streamline approvals, reduce costs, and improve supplier collaboration through features like 'Guided Buying' and AI-driven chatbots.

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How JAGGAER Will Transform Global Procurement for ebm-papst

ebm-papst has selected JAGGAER One to digitize its procurement operations, aiming to enhance supply chain efficiency and reduce costs. The implementation will... occur across production sites in Europe, the US, and China. JAGGAER's platform will automate procurement tasks, improve data quality, and facilitate global standardization. This collaboration with BearingPoint will also enable better supplier integration and planning stability.

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Supply Chain Resilience and Greater Supplier Collaboration for ebm-papst Thanks to JAGGAER One

ebm-papst has chosen JAGGAER One to digitize its procurement processes, aiming to enhance supply chain resilience and supplier collaboration. The implementation will... initially focus on forecasting and purchase order management, with plans to integrate vendor-managed inventory. This strategic move is expected to reduce purchasing and storage costs while improving procurement efficiency across ebm-papst's global operations.

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JAGGAER Supports Betsson Group in Strengthening Procurement Governance ...

JAGGAER has successfully implemented a digital procurement program for Betsson Group, enhancing governance and operational control over 130 million in spend. The initiative uses... JAGGAER One, integrating eProcurement, Contracts+, and Contracts AI modules to centralize contract management and improve visibility. This project strengthens JAGGAER's position in the procurement technology market, showcasing its capability to support scalable growth in regulated environments.

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JAGGAER supports Betsson Group in further strengthening its procurement function to drive business growth

JAGGAER has successfully implemented its JAGGAER One platform for Betsson Group, enhancing procurement processes and governance. The digital transformation project... has improved budget traceability and supplier management, managing over 130 million in spend. This collaboration supports Betsson's global expansion and operational agility.

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JAGGAER Supports Betsson Group in Further Strengthening Its Procurement ...

JAGGAER has successfully implemented its JAGGAER One platform for Betsson Group, enhancing procurement processes to support global expansion. The solution provides... improved budget traceability, governance, and operational speed across 130 million in managed spend. Key features include centralized contract management and structured supplier onboarding, contributing to Betsson's scalable and compliant growth.

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