Real-World Case Studies and Customer Success Stories with JAGGAER

JAGGAER eProcurement helped Caltech automate procurement and accounts payable. Caltech created TechMart, a private eMarketplace, giving staff and students easy... access to more suppliers. The system cut down on paper, saved time, and reduced the need for supplier calls. Caltech saw cost reductions and better contract compliance. The procurement team managed more oversight without adding staff, even as compliance needs grew.
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JAGGAER's eProcurement and Invoicing solutions helped Northeastern State University speed up purchasing. NSU cut purchase order times from four days... to less. The new system replaced manual, paper-heavy processes. Integration with Ellucian's Banner/Ethos improved efficiency. The purchasing department now manages time better and makes faster decisions. Accounts payable processes are much smoother than before.
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JAGGAER eProcurement, Invoicing, and Contracts+ helped the State University of New York (SUNY) modernize procurement for 64 campuses. SUNY managed $400M+... in annual spend and served 1.3 million students. The platform replaced manual, paper-based workflows with a unified, cloud-based system. SUNY gained end-to-end visibility, improved supplier relationships, and reduced costs. Over 54,000 users and 217,000 vendors now benefit from faster, more efficient purchasing.
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JAGGAER One helped the University of Massachusetts unify its procurement system. UMass had fragmented procurement across campuses, leading to inefficiencies.... With JAGGAER’s eProcurement platform, UMass created a centralized procurement team. The new system manages $1 billion in annual spend and over 17,000 suppliers. This change improved governance and reduced maverick spending.
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JAGGAER One helped the University of Montana save $3. 6 million in procurement. The university replaced manual, paper-based processes with...a digital system. This improved transparency and spend visibility. Three employees now process 3,100 invoices per month. The solution nearly eliminated paper records and enabled support for three extra campuses without adding staff.
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JAGGAER One helped Wayne State University save $2. 5 million per year by automating and centralizing procurement. The university reduced...invoice processing times from one month to five days. 95% of direct spend now goes through JAGGAER. Staff satisfaction improved as purchasing became faster and easier. The eProcurement solution modernized processes for 24,000 students and 800 business users.
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JAGGAER eProcurement and Contracts+ helped the University of Utah move from paper-based to digital procurement. The university faced slow, manual... processes and poor visibility. JAGGAER's solution brought digital invoice capture, punchout catalogs, and contract management. Processing times dropped from days to minutes. Over 10,000 users now purchase and approve with better transparency and control. The university improved efficiency, compliance, and user empowerment.
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JAGGAER helped Albert Einstein College of Medicine modernize its procure-to-pay process. The college improved usability, data quality, and procurement governance... by optimizing requisitioning, invoicing, contracts, and analytics. Users now have a single, intuitive system for procurement activities. The new platform increased user confidence and adoption. Cleaner procurement data supports better decisions and future automation.
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JAGGAER Contracts helped the University of North Carolina at Greensboro manage $100 million in contracts with a small team. The platform created... a central contract repository, improving compliance and transparency. UNCG now manages 90% of addressable spend through JAGGAER and supports 1,000 users. Contract review tasks dropped from three hours to three minutes with AI. Leadership gained better visibility and reporting for decision-making.
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JAGGAER One platform helped the University of Queensland automate procurement and tendering. The university replaced manual Word and spreadsheet processes... with a web-based hub. This led to a 50% reduction in manual tender preparation time. Tendering volume increased by 60%. The platform improved compliance and data analysis for procurement.
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JAGGAER helped Liberty University integrate procurement services across its large campus. The university faced challenges with manual processes and scattered... data. JAGGAER's platform unified procurement data, enabling better decisions and more efficient operations. Liberty University now saves time and resources with autonomous purchasing. The solution supports innovation and helps the university focus on strategic procurement goals.
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JAGGAER One helped Texas Christian University improve procurement and contract management. TCU managed over 3,600 contracts each year with a... manual, outdated system. The university used JAGGAER Contracts to automate tasks and create dashboards. This made contract reviews faster and reduced errors. TCU now uses resources better and works more efficiently.
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JAGGAER helped the University of North Texas System automate procurement and improve transparency. The university moved away from manual processes... and paper-based sourcing. JAGGAER Contracts and JAGGAER Sourcing modules enabled electronic submissions and streamlined workflows. Procurement teams now access spend data directly, increasing efficiency. The solution supports compliance with state laws and better spend management.
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JAGGAER Adopt Premium helped Virginia Commonwealth University improve procurement compliance. The university needed to train 2,000 users and manage a... workforce of 25,000 employees. JAGGAER's step-by-step guides made onboarding faster and easier. Staff could find answers quickly and follow compliance rules. Training time dropped, and errors went down. VCU now has a more efficient and self-sufficient team.
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JAGGAER One helped Texas Christian University improve procurement and contract management. TCU automated tasks and created dashboards for better control.... The university reduced errors and increased efficiency. Staff spent less time on manual work. The solution made contract reviews faster and more transparent. TCU now uses resources more effectively across the university.
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JAGGAER One helped the University of Queensland automate procurement. The university replaced manual Word documents and spreadsheets with a single... web-based hub. This change cut tender preparation time by 50%. The team now manages more tenders with less effort. Dashboards and analytics improved decision making. The system saved 0.75 of a full-time admin role.
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JAGGAER Adopt Premium helped Virginia Commonwealth University improve procurement compliance. The university used interactive guides to train 2,000 users, reducing... onboarding time and errors. VCU cut contract confirmation times by 70%. Staff now follow procurement rules more easily. The platform freed up time for strategic work and made compliance seamless, even with frequent staff changes.
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Cosentino used the JAGGAER platform to unify and digitize its purchasing and supplier management. The company needed more agility and... flexibility for its global operations and over 15,000 suppliers. JAGGAER enabled real-time supplier status, structured procurement, and easier compliance with ESG criteria. Cosentino improved user experience and streamlined approvals across departments. The solution helped Cosentino advance its digital agenda in procurement.
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JAGGAER helped Bühler Group, a global manufacturing leader, digitalize and optimize procurement. Bühler needed a global category management strategy and... standardized RFQ process. JAGGAER's Direct Category Management tool uses machine learning to automate recommendations. Procurement became more efficient and effective. Bühler now advances its digital procurement strategy with JAGGAER solutions.
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JAGGAER helped TRUMPF digitize procurement, saving €9. 4 million and processing over 600,000 orders yearly. TRUMPF connected with 5,400+ suppliers...and managed 200,000+ invoices using JAGGAER's platform. Automation improved transparency and speed in purchase order management and invoicing. The solution enabled TRUMPF to optimize supply chain collaboration and focus on strategic growth. JAGGAER's scalability and system integration supported TRUMPF's global operations.
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JAGGAER eProcurement, Contracts, and eSourcing helped Ingersoll Rand cut requisition creation time to less than 10% of previous manual processes. The company unified... procurement data from multiple ERP systems into one platform. Automated approvals and standardized workflows reduced manual effort. Adoption was fast due to prior platform experience. The solution set a foundation for future AI-driven automation.
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JAGGAER One helped Saint-Gobain track ESG data for 62,000 suppliers out of 300,000 globally. The platform unified supplier onboarding, ESG... screening, and contract management. Saint-Gobain reduced manual work and improved procurement processes. Buyers now see all supplier ESG data in one place. The digital transformation earned a 2023 AERCE award for best digitalization project.
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JAGGAER helped TK Elevator cut procurement workload by 50%. The company replaced old systems with a single procure-to-pay platform. This... digitized spare parts ordering and approvals. Teams now see real-time analytics and workflow status. JAGGAER supports global service operations and future growth.
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JAGGAER One helped Signify automate and standardize procurement. Signify quickly implemented three JAGGAER modules globally in four months. The platform... improved supplier onboarding, contract creation, and risk management. Signify used JAGGAER One to drive sustainability, track supplier performance, and automate reporting. The company saw a shift to data-driven procurement and increased user adoption through training and KPIs.
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JAGGAER helped Rockline Industries turn sourcing into a strategic function during global supply chain disruptions. Rockline used JAGGAER to give... leaders better visibility into risks, KPIs, and performance. The platform improved risk communication and supported a new center of excellence for sourcing. Rockline moved from decentralized purchasing to category-led strategy with JAGGAER as the digital foundation. This change made sourcing more resilient and aligned with company culture.
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JAGGAER helped Belimo Automation AG digitize procurement. Before, Belimo had no system for order confirmations or supplier visibility. Buyers spent... too much time on manual tasks. With JAGGAER, nearly all purchase orders are now automated. Manual workload dropped. Buyers focus more on strategy. The platform gives Belimo a 360-degree supplier view and better risk and ESG insights. Category management and supplier collaboration improved.
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JAGGAER helped Freudenberg Sealing Technologies improve sourcing and logistics with a supply collaboration platform. The company needed a central supplier... database to manage complex global purchasing. JAGGAER automated manual tasks and streamlined vendor onboarding with workflows and D-U-N-S® verification. The new portal increased transparency and made it easier to find and manage suppliers. Freudenberg now adjusts sourcing and logistics more effectively for a competitive market.
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JAGGAER One helped Signify automate and standardize procurement. Signify faced supply chain risks and needed fast supplier onboarding. They integrated... JAGGAER with Sphera SCRM for supplier risk management. The first three JAGGAER modules went live globally in four months. Signify used a standard package for quick results and handled the digital transformation internally.
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JAGGAER helped illycaffè digitalize procurement with a new Procurement Portal. The project improved process speed and freed up resources for... core activities. illycaffè gained better supplier management, compliance, and transparency. The digital platform enabled end-to-end supplier collaboration, from qualification to contract management. illycaffè saw economic benefits and reduced total cost of ownership in several spend categories.
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JAGGAER Contract Management helped Axfood cut contract approval times by 70%. Axfood, a leading Swedish food retailer, needed to speed... up digital transformation and unify procurement across 1,100 stores. The platform replaced paper-based processes, improved compliance, and gave full visibility into supplier relationships. Now, contract turnaround dropped from weeks to just five days, boosting procurement efficiency and risk control.
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JAGGAER AI helped Dr Oetker, a global food manufacturer, boost productivity during uncertain times. Dr Oetker used JAGGAER to support... digital transformation and manage both direct and indirect spend. The company faced challenges with global uncertainty and change management. JAGGAER's AI reduced manual tasks, improved data access, and made category management faster. Analytics and AI together made the team more productive across the organization.
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JAGGAER helped Lavazza improve procurement by moving from traditional tools to a single digital platform. Lavazza wanted better data, more... transparency, and stronger supplier management. JAGGAER's solution now supports Lavazza's source-to-pay process and connects with their ERP and third-party systems. The platform improved data quality, transparency, and cyber security. Lavazza values the data excellence and security JAGGAER provides.
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JAGGAER One Platform helped Angelini Pharma transform its procurement process. The company moved from manual, fragmented purchasing to a standardized,... digital system. JAGGAER enabled global supplier onboarding and real-time procurement data analysis. Angelini Pharma now monitors procurement KPIs and supports compliance across 20 countries. The new system supports 3,000 employees and operations in 70 markets.
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JAGGAER One helped Kedrion, a biopharmaceutical company, transform its procurement process. Kedrion needed to simplify and automate purchasing to focus... on strategic buying. The project started in Italy and expanded to sites in Hungary, the US, and the UK. JAGGAER’s platform enabled digital management of catalogs and supplier onboarding. Kedrion valued JAGGAER’s flexibility and adaptability for the highly regulated pharma sector.
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JAGGAER helped Alkermes transform from a purchasing organization to a global procurement organization. Alkermes used JAGGAER alongside their ERP to... boost catalog purchases from 2% to 50%. The company achieved a 23% reduction in costs. JAGGAER provided reporting, analytics, KPIs, automation, and AI features. Alkermes gained more capability and optimized procurement processes.
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JAGGAER One helped Kedrion, a biopharmaceutical company, transform its procurement process. Kedrion used JAGGAER’s Supplier Intelligence to automate daily purchasing... and focus on strategic buying. The project started in Italy and expanded to sites in Hungary, the US, and the UK. Kedrion valued JAGGAER’s flexibility and adaptability for a highly regulated sector. The digital transformation aimed to improve supplier management and support better patient outcomes.
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JAGGAER Contract Management helped Axfood, Sweden’s largest food retailer, speed up contract agreement times by 70%. Axfood needed to modernize... and unify contract processes across 1,100 stores and multiple brands. The JAGGAER One platform gave them a single view of procurement and improved compliance. Axfood now has consistent contract management, less risk, and better efficiency. The platform replaced paper-based processes and made contract creation faster and easier.
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JAGGAER Contracts helped Axfood cut contract confirmation times by 70%. Axfood, a leading Swedish food retailer, unified contract management across... 1,100 stores. The solution gave full visibility and control over supplier relationships. Axfood improved compliance, reduced risk, and made purchasing more efficient. The platform enabled digital workflows and a single view of all contracts.
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منصة جاجير ون ساعدت أكسفود، أكبر بائع تجزئة للأغذية في السويد، على تقليل أوقات إبرام العقود بنسبة 70٪. واجهت أكسفود تحديات... في توحيد عمليات المشتريات وإدارة العقود عبر 1,100 متجر. بعد اعتماد إدارة العقود من جاجير، حصلت الشركة على رؤية موحدة، أتمتة سير العمل، وتحسين الامتثال. أصبح متوسط وقت إتمام عقد جديد خمسة أيام فقط، مما عزز الكفاءة وسرعة الاستجابة.
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JAGGAER helped the Foreign, Commonwealth & Development Office (FCDO) improve supplier compliance and visibility. FCDO used JAGGAER’s Supplier Management, Sourcing,... and Contracts solutions. The team reduced supplier complaints and made compliance easier. They improved record keeping and collaboration. FCDO now has a single, unified procurement platform.
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JAGGAER eProcurement helped Multnomah County modernize procurement. The county faced fragmented intake and manual contract reviews. JAGGAER provided a single,... customizable workflow for all business units. The solution included custom intake forms, template libraries, and automated tracking. Multnomah County improved efficiency, compliance, and transparency in public sector procurement.
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JAGGAER helped Dubai Airports gain real-time visibility into procurement. The airport faced resource constraints and limited pipeline visibility during rapid... growth. JAGGAER’s platform enabled procurement planning, tracking, and dynamic dashboards. This improved collaboration and accountability across departments. Dubai Airports maximized budget use and reinvested in new projects while meeting sustainability goals.
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JAGGAER helped Betsson Group process over €130 million in spend across 6,000 purchase orders. Betsson needed better budget visibility and... compliance in procurement. JAGGAER's digital procurement platform replaced manual processes and improved contract management. The solution gave Betsson real-time data, stronger controls, and better supplier management. Procurement became a strategic partner, supporting Betsson's global growth.
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JAGGAER helped Banco Sabadell manage suppliers for business continuity and new value. The bank needed to ensure operations never stopped,... even during crises like the COVID-19 pandemic. JAGGAER's platform enabled Banco Sabadell to monitor risk and performance across all supplier tiers. This improved resilience and supported innovation with suppliers. Banco Sabadell continues to add new features to strengthen supplier management and business transformation.
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JAGGAER eProcurement and Invoicing helped YMCA of the Triangle centralize procurement for 19 branches. The nonprofit managed $73 million in... annual spend and faced slow, manual processes. With JAGGAER, 70% of spend now goes through one platform and requisition-to-PO approval times dropped to less than a day. The organization achieved 100% adoption of the new system and improved spend visibility. This digital transformation lets YMCA focus more on serving kids and families.
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JAGGAER helped Franke Group improve procurement processes. Franke rolled out four JAGGAER modules for source-to-contract activities. They ran over 300... sourcing events and negotiated about 100 contracts since adopting the platform. The main challenge was change management and user adoption. JAGGAER brought more transparency and compliance to Franke’s supplier management.
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JAGGAER One helped GE Vernova manage $20 billion in annual spend. The company replaced legacy systems with JAGGAER's SaaS procurement... platform. This improved spend visibility, compliance, and system reliability. GE Vernova used JAGGAER One to digitalize sourcing and contract processes. The solution supports lean operations and boosts EBITDA. Collaboration with JAGGAER drives ongoing procurement transformation.
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JAGGAER One Platform helps LabCentral support biotech and life science startups. Scientists at LabCentral can focus on research instead of... managing purchase orders. The procurement lead says the platform lets scientists spend more time on science. LabCentral provides lab space and uses JAGGAER to streamline procurement. This makes scientific work easier and faster for their teams.
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JAGGAER helped Nareva Holding move from manual procurement to a centralized digital system. The team now tracks RFPs and RFQs... in one place. They can access past data for audits and monitor procurement metrics. Supplier communications are no longer scattered. Nareva Holding values JAGGAER’s hands-on support for new users.
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