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Information Technology and Services Case Studies and Customer Success Stories with Archbee
GetFocus - Information Technology And Services
Archbee helped GetFocus, a technology forecasting platform, solve documentation challenges. The team needed a simple way to share complex knowledge... with customers and make it easy for experts to write guides. Archbee's platform, especially the Ask AI feature, made it easy to create articles and step-by-step guides. This freed up development resources for core business work. The team found Archbee straightforward and effective for building a public knowledge base.
UneeQ - Information Technology And Services
Archbee helped UneeQ move their documentation from markdown in git to a more user-friendly platform. Non-developers can now manage and... improve documentation easily. This change freed up developer time for new features. UneeQ's customers find the new documentation helpful and professional. Archbee provides a low-maintenance, public documentation solution for UneeQ.
Rentilium - Information Technology And Services
Archbee helped Rentilium organize and manage their documentation. Before Archbee, Rentilium struggled with unorganized and inaccessible content. Archbee provided a... user-friendly interface, strong search, and access controls. Rentilium now updates and manages content more easily. Their team and clients can find information faster. Archbee powers their public website and centralizes knowledge for users.
Bince Base - Information Technology And Services
Archbee helped Bince Base make documentation easy to create and share. Before Archbee, Bince Base needed a central place for... documentation with simple editing and sharing. Archbee offered an intuitive SaaS platform with easy image pasting and no setup needed. Now, Bince Base team members can quickly edit and share documentation with the right permissions. This improved how they manage and share information with care organizations.
Sherry - Information Technology And Services
Archbee helped Sherry organize and scale their technical documentation. Before Archbee, Sherry struggled with fragmented and inefficient documentation. Archbee's user-friendly... interface, GitHub integration, and reusable content blocks made documentation easier to manage. Sherry now delivers clear, accessible documentation that reduces friction for developers. This has accelerated adoption and strengthened partnerships for Sherry.
Back4app - Information Technology And Services
Archbee helped Back4app fix messy documentation and poor team collaboration. Before, they used Jekyll, which made it hard to create... and update docs. With Archbee, they quickly deployed docs and added new contributors with ease. The platform's developer-focused features, like code widgets and search, improved productivity. Back4app's users now enjoy a user-friendly portal and better documentation experience.
Traject Data - Information Technology And Services
Archbee helped Traject Data save time and energy on API documentation updates. Before Archbee, engineers had to maintain documentation, taking... them away from key projects. Archbee let non-engineers manage and update docs, making the process faster and easier. The team now updates documentation more quickly. Search and customization features improved the experience for everyone.
Hanni - Information Technology And Services
Archbee helped Hanni quickly set up and update user documentation. Hanni needed a platform that was easy to use and... could keep up with their fast feature releases. Archbee made it simple to build and manage documentation, even during the free trial. Hanni now spends less time on docs and more time on product development. The team finds Archbee intuitive and polished, making it easy to recommend.
DigiNeat - Information Technology And Services
Archbee helped DigiNeat improve their documentation workflow for all employees. Before Archbee, DigiNeat lacked a convenient documentation system and needed... a solution without extra charges for more users. Archbee offered a Notion-like workflow, stable performance, and public article publishing. After switching, DigiNeat saw more efficient documentation, better productivity, and improved team communication. The platform made it easier to find information and share knowledge.
Alpha Networks - Information Technology And Services
Archbee helped Alpha Networks improve their product documentation. Before Archbee, their in-house docs were hard to maintain and not user-friendly.... They needed a fast, easy-to-update system for their team and end users. Archbee offered markdown import, multiple spaces, versioning, and branding. Alpha Networks found their new documentation easier to maintain and browse. They have not yet measured user satisfaction but see clear improvements in usability.
Qualetics - Information Technology And Services
Archbee helped Qualetics build a user-friendly knowledge base for their AI accelerator platform. Before Archbee, Qualetics struggled to provide easy... access to technical documentation. They chose Archbee for its simple setup and user-friendly interface. Now, their knowledge base meets customer expectations and supports their platform. Qualetics' CEO calls Archbee a great ally for their business.
Ocient - Information Technology And Services
Archbee helped Ocient move from AsciiDoc to a WYSIWYG documentation platform. Ocient needed secure, easy-to-edit online docs for their customers... and teams. Archbee met all their requirements after trying other options. After launching public docs with Archbee, Ocient saw a 5x increase in web traffic and their documentation ranked in the top 10 on Google search.
SourceForge - Information Technology And Services
Archbee helped SourceForge build a documentation portal that is easy to update. Before Archbee, SourceForge struggled to keep customer-facing documentation... current. They chose Archbee for its fair pricing and strong features. Customers now say the new documentation is comprehensive and easy to read. SourceForge can quickly edit and maintain their docs with Archbee.
Jigx - Information Technology And Services
Archbee helps jigx make documentation easy and fast. jigx needed a cloud platform with good search and GitHub integration. Archbee... gave them simple publishing, multiple spaces, and two-way GitHub sync. Archbee's AI search lets jigx users get direct answers, even with code samples. jigx says Archbee always improves and listens to customers.
UNITH - Information Technology And Services
Archbee helped UNITH save time and reduce the need for human resources by making API documentation easy to share with customers. UNITH used to... spend a lot of effort helping customers use their digital human platform API. With Archbee, different team members can now create and update documentation easily. The documentation looks professional and supports sales by answering customer questions quickly. Pricing and ease of use were important for UNITH as a small startup.
Continuum Industries - Information Technology And Services
Archbee helped Continuum Industries build a robust documentation portal for their Optioneer product. The team needed a single source of... truth for technical and workflow information. Archbee's app widget made it easy to embed documentation directly in the product. The interface was simple to use and did not require developer hours. The portal is now used internally, and a dedicated person manages it. The company expects high adoption by both customers and staff.
MedShift - Information Technology And Services
Archbee helped MedShift create a user-friendly knowledge base. MedShift needed a platform with an integrated table of contents and streamlined... search. Archbee offered a simple block-building setup, team access, and appearance configuration. Other departments at MedShift found Archbee better than legacy platforms. Users gave positive feedback about easy access to information.
Kindroid - Information Technology And Services
Kindroid uses Archbee to create in-app user guides for their AI companion app. Before Archbee, they needed a simple way... to help users inside the app. Archbee was easy to set up and fit their platform. After using Archbee, Kindroid saw fewer customer support tickets. The platform is easy to use and meets their needs.
Rollstack - Information Technology And Services
Archbee helps Rollstack create SaaS documentation easily. Rollstack struggled to find a tool for good-looking documentation. Other tools focused on... developer docs and were not right for SaaS companies. Archbee offered a solution made for SaaS players. It is too early for Rollstack to share results.
Sanoflow - Information Technology And Services
Sanoflow used Archbee to automate their customer success workflow. Before Archbee, they answered client questions manually in WhatsApp groups. With... Archbee, they built a central knowledge base and used a chatbot to answer repetitive questions. This change let them eliminate 80% of their WhatsApp groups and move to a central support line. Their support line is now less busy, and onboarding is easier. Sanoflow values Archbee's fresh interface, easy team collaboration, and AI features.
Computer Software Case Studies and Customer Success Stories with Archbee
Regpack - Computer Software
Archbee helped Regpack improve their API documentation workflow. Regpack needed a tool to build and maintain API docs for their... SaaS clients. They chose Archbee because it was clean, simple, and intuitive. The new documentation platform made it easier for users to find information. Regpack received positive feedback from developers after switching to Archbee.
Passwork - Computer Software
Archbee helped Passwork move all technical and user manual portals from Notion. Passwork needed to publish documentation on custom domains,... which Notion did not allow. Archbee offered custom domains, customizable templates, and a familiar UI. Passwork switched to Archbee for these features. The team now publishes all documentation with Archbee.
Breadwinner - Computer Software
Archbee helped Breadwinner move from a basic help site to a documentation-focused platform. Breadwinner needed better support for code examples,... screenshots, and guides. Archbee offered dedicated sub-sites for each product and strong code formatting. The new documentation site improved Breadwinner's sales process and let customers self-educate. The crisp look of Archbee also helped Breadwinner present its brand more clearly.
N-Dream AG (AirConsole) - Computer Software
Archbee helped N-Dream AG (AirConsole) move from a hard-to-update, in-house documentation system to a flexible, modular platform. The company needed... a tool that could keep up with their fast-changing business in in-car gaming. Archbee made it easy for teams to edit and organize documents. Early feedback from developers is very positive. Team members from different departments found the tool easy to use and helpful for collaboration.
Monetate - Computer Software
Monetate used Archbee to redesign their developer documentation. They needed a platform for developer-focused docs and public API references. Their... old knowledge base did not support OpenAPI/Swagger well. Archbee offered better flexibility, custom API parsing, and strong support. After launching the Monetate Developer Hub, employee feedback was very positive and developer documentation visits increased.
Cast Group - Computer Software
Archbee helped Cast Group, a Brazilian software company, improve product documentation. Before Archbee, Cast Group struggled to provide quality documentation... for their SaaS clients. They chose Archbee for its focus on knowledge management and easy-to-use interface. With Archbee, Cast Group organized all product documentation and reduced support team effort in handling customer questions.
Navattic - Computer Software
Navattic used Archbee to improve their product documentation. Before Archbee, their knowledge base was hard for non-technical users to update.... Archbee made it easy to add and organize content. The team liked features like page linking and collaboration. Now, Navattic relies on Archbee to help customers find answers and create demos that fit their needs.
LicenseSpring - Computer Software
Archbee helps LicenseSpring share technical documentation with customers. LicenseSpring needed documentation that was always up to date, easy to navigate,... and SEO friendly. Their team wanted to quickly add and update articles to match their agile release cycle. Archbee offered features like internal and external docs, white labelling, analytics, and SEO tags. LicenseSpring now uses Archbee for all public-facing documentation and finds it easy and valuable.
Roster - Computer Software
Archbee helped Roster improve their documentation process. Roster needed a flexible, modern tool for guiding users and creating support docs.... Previous solutions were basic and lacked features like Markdown support and custom navigation. With Archbee, Roster quickly set up intuitive help docs using templates and advanced navigation. They integrated their own AI to generate articles in Archbee's format. The team found the workflow fast and easy, and support from Archbee was responsive. Roster now has a better documentation experience for both brands and ambassadors.
Klevu - Computer Software
Archbee helped Klevu improve team collaboration and speed up documentation workflows. Before Archbee, Klevu used open-source tools that were hard... to manage and lacked key features. Archbee's easy setup and strong support let Klevu organize documentation in days. The platform made maintenance easier and reduced time spent on documentation. Klevu can now focus more on core work thanks to Archbee.
Financial Services Case Studies and Customer Success Stories with Archbee
Wallester AS - Financial Services
Archbee helped Wallester AS build a structured knowledge base for both internal and external use. Wallester needed a platform to... centralize and organize documentation for partners, clients, and staff. They chose Archbee for its API documentation, review features, visual customization, AI-powered search, and multi-space organization. Wallester expects Archbee to improve collaboration and communication with stakeholders once fully implemented.
Judopay - Financial Services
Archbee helped Judopay improve their developer documentation. Judopay needed tabbed code output and easy content reuse. Archbee offered a user-friendly... editor and flexible features. The new documentation is more professional and easier for users to follow. Tabbed output and analytics made integration steps clear. Support from Archbee was prompt and helpful.
Refundid - Financial Services
Archbee helped Refundid move from manual documentation in Google Docs to a unified workflow. Before, it was hard to keep... documents updated and easy to find. Archbee's features, like dividers and easy structure, made documentation simple. Onboarding new partners and updating resources is now fast. Retailers find the API documentation easy to use. Internal processes and go-to-market actions are more organized. Refundid recommends Archbee for its focus and support.
Health, Wellness and Fitness Case Studies and Customer Success Stories with Archbee
IntelliProve - Health, Wellness And Fitness
Archbee helped IntelliProve give both non-technical users and developers easy access to product information. IntelliProve needed a simple tool for... technical and product documentation that non-technical staff could use. They chose Archbee for its features like document history, custom branding, and version control. The editor, review, and comment features met most of their needs. IntelliProve is happy with how Archbee supports their documentation process.
Digitail - Health, Wellness And Fitness
Archbee helps Digitail improve API documentation for veterinary clinics. Before Archbee, API integrators found Digitail's docs hard to follow and... asked many repeat questions. Archbee's AI assistant now answers basic questions, and the UI is easy to use. Digitail uses Archbee for more than just API docs. Support time has dropped a lot, and most simple questions are handled by the AI assistant. Now, only more relevant and targeted problems reach the support team.
Computer & Network Security Case Studies and Customer Success Stories with Archbee
GK8 - Computer & Network Security
Archbee helped GK8, a cyber security company in the crypto space, set up a centralized knowledge portal. Before Archbee, GK8... did not have a single place for product information. They chose Archbee for its good support, affordable price, and a strong recommendation. Now, GK8's customers find it easier to access product knowledge. The portal makes customer interactions smoother and the interface is easy to use.
FlashStart - Computer & Network Security
Archbee helped FlashStart improve documentation quality. The team now works together better and gets more done. Archbee made it easy... to organize and update docs. Everyone can find the latest info fast. This led to fewer mistakes and smoother projects. Integrations with other tools keep the process efficient.
Insurance Case Studies and Customer Success Stories with Archbee
Archipelago - Insurance
Archbee helped Archipelago deliver product documentation to both internal teams and customers. Before Archbee, Archipelago had no scalable way to... share documentation. Archbee was easy to set up and use, making it simple to add and update content. Archipelago now updates documentation quickly and shares changes with customers as products evolve.
IBA - Insurance
Archbee helped IBA move from a traditional CMS to a modern documentation platform. IBA now integrates written docs with API... documentation and uses AI-assisted features. This change improved integration between their platform and end-user documentation. IBA is also starting to build tenant-based knowledge portals for individual customers.
Entertainment Case Studies and Customer Success Stories with Archbee
Torpor Games - Entertainment
Archbee helped Torpor Games organize and simplify their documentation. Before Archbee, information was scattered and hard to find. With Archbee,... they created a single source of truth for all teams. Integrations and publishing features let them share game lore and improve marketing. The AI Addon made onboarding easier and boosted public engagement. Direct feedback to Archbee led to new features that fit their needs.
Accounting Case Studies and Customer Success Stories with Archbee
Xenett - Accounting
Xenett used Archbee to build a public knowledge base for customer onboarding. Before Archbee, they tried Zoho Knowledge Base and... Intercom but wanted a better user experience. Archbee let them create spaces for user training and onboarding. Customers now find answers in the knowledge base, which reduces support tickets. Xenett values Archbee for its ease of use and helpful features like video embedding and slash commands.
Legal Services Case Studies and Customer Success Stories with Archbee
Lexr - Legal Services
Archbee helps Lexr, an international law firm, build a public-facing knowledge base for tech industry clients. Lexr needed a simple,... collaborative tool to share legal know-how online. Archbee made it easy to create and publish a branded website on a subdomain. Employees found the platform intuitive and efficient. Lexr values the integration, editing shortcuts, and ability to track website visits with Google scripts.
Human Resources Case Studies and Customer Success Stories with Archbee
Lemonbase - Human Resources
Archbee helped Lemonbase, an HR SaaS company in Korea, improve their user guides. Before Archbee, Lemonbase used Notion and GitBook... but faced issues with document linking and slow loading. Archbee offered better usability, faster loading speeds, and strong support for the Korean language. Lemonbase now gives users a better experience than with other documentation platforms. The support team answered questions quickly, making the switch smooth.
Information Services Case Studies and Customer Success Stories with Archbee
Altrata - Information Services
Archbee helps Altrata manage API documentation for five GraphQL APIs, a Salesforce plugin, a data feed, and a website. Altrata chose Archbee... to save time and avoid building a documentation platform in-house. They needed to migrate legacy API documentation from Wealth Engine to a modern solution. Archbee's support for multiple domains, SSO, and multiple spaces stood out. Altrata has not launched yet but reports good progress and no major issues.
Hospital & Health Care Case Studies and Customer Success Stories with Archbee
Title21 - Hospital & Health Care
Archbee helped Title21 move from PDF manuals to a real-time public knowledge base. Title21 needed secure, easy-to-update help content for... their healthcare software. Archbee's JWT integration made setup simple and secure. Now, business experts update help content daily. Customers find answers faster. Customer support gets fewer tickets and can focus on bigger problems.
Design Case Studies and Customer Success Stories with Archbee
Signum Network - Bfsi
Archbee helped Signum Network move from scattered documentation to a single knowledge base. Before Archbee, their technical documents were hard... to find and update. Archbee's easy interface and developer features let them organize, share, and update docs fast. Team collaboration and user satisfaction improved. Onboarding new team members is now easier. Users say the documentation is clear and professional.
Consumer Electronics Case Studies and Customer Success Stories with Archbee
Flipper Zero - Consumer Electronics
Archbee helped Flipper Zero create user documentation for their portable multi-tool device. Before Archbee, Flipper Zero needed a fast and... easy way to publish and edit guides. Archbee made it simple to build and update instructions. Users now give 95% positive feedback on the documentation. They describe it as educational, practical, and polished.
Real Estate Case Studies and Customer Success Stories with Archbee
RealDesk AI - Real Estate
Archbee helped RealDesk AI improve customer training with easy-to-use documentation. RealDesk AI needed a way to reduce in-person training and... support calls. Archbee offered a simple interface, password-protected pages, and custom domain support. The team found it easy to organize and update content. Customer feedback has been very positive, with users finding the documentation clean and accessible.
Marketing and Advertising Case Studies and Customer Success Stories with Archbee
Eventsheet - Marketing And Advertising
Archbee helped Eventsheet create a branded documentation portal without custom coding. Eventsheet needed a docs site that matched their brand... but could not build one from scratch. Archbee offered easy customization and a turn-key solution. This let Eventsheet focus on building their tools faster. The result is a better brand experience for their users.
Consumer Goods Case Studies and Customer Success Stories with Archbee
Metzler GmbH - Consumer Goods
Archbee helped Metzler GmbH improve their FAQ management. Before Archbee, FAQs were hard to update and required HTML and CSS... skills. Archbee offered easy editing, dynamic search, and sitemap export. Employees can now update FAQs quickly. Metzler saw a decrease in 1st level customer service workload. Each department can manage its own FAQ section, building a strong knowledge base.
Manufacturing Case Studies and Customer Success Stories with Archbee
Harvest - Manufacturing
Archbee helped Harvest move from paper-based technical documentation to a digital platform. Harvest needed to speed up document changes, but... paper formats slowed them down. Archbee offered a modern, cost-effective solution. Now, Harvest can update documents faster and make them easy for customers to access. Customers value the improved accessibility and up-to-date information.
Internet Case Studies and Customer Success Stories with Archbee
Tamio - Internet
Archbee helped Tamio improve developer onboarding and API integration. Tamio needed strong documentation for its headless e-commerce API. Archbee's clean... interface and easy setup made it the right choice. The team now uses the documentation daily. Tamio expects Archbee to help onboard many developers at launch.
Pharmaceuticals Case Studies and Customer Success Stories with Archbee
ReliantAI - Pharmaceuticals
Archbee helps ReliantAI, a GenAI data analytics provider in commercial pharma, deliver clear documentation to its customers. ReliantAI needed a... simple way to serve and update product documentation. Archbee offered easy setup, customization, and good pricing. Now, ReliantAI keeps customers informed and up to date with workflows and product tips. The non-technical team manages content easily, improving customer experience.
Other Industry Case Studies and Success Stories with Archbee
Phokus - B2b Saas
Archbee helped Phokus support their customers during onboarding. Phokus needed a scalable, easy-to-set-up knowledge base that allowed quick article creation... and customization. Archbee offered a startup discount, strong support, and features like internal authentication and seamless integration. After launching, Phokus saw fewer customer support queries and positive feedback. Adjusting the knowledge base was easy, and the support team was helpful.
Pin - B2b Saas
Pin used Archbee to create a dedicated space for public documentation. Before Archbee, Pin struggled to share clear product information... and relied on limited help center tools. Archbee's intuitive editor and reusable blocks made content management easy and consistent. Pin now has centralized, well-organized documentation that is simple for users to find and use. The team found Archbee affordable, flexible, and user-friendly, improving collaboration and saving time.
Quantfolio - B2b Saas
Quantfolio used Archbee to organize and share their documentation. Before Archbee, their documents were scattered and hard to share. Archbee's... markdown-based platform made it easy to update and share both internally and externally. As a result, Quantfolio now has more up-to-date documentation and higher engagement from readers and contributors. They also praised Archbee's customer service.
Fyberloom - B2b Saas
Archbee helped Fyberloom centralize all their documentation in one place. Before Archbee, Fyberloom struggled to present a professional image and... had scattered information. With Archbee, they created a structured platform for easy access to resources. The onboarding process for new team members became faster. Fyberloom saw better productivity and consistency as they scaled their documentation.
Blaze tech - B2b Saas
Archbee helped Blaze tech improve their documentation. Their old solution was hard to use and did not look modern. Archbee... offered a clean, easy-to-use interface. Now, users find information faster and searching is simple. Everyone agrees the documentation is more intuitive.
Forkast.gg
Archbee helped Forkast. gg improve their public documentation. Before Archbee, Forkast.gg had trouble keeping user guides clear and organized. Archbee's...easy interface and real-time collaboration made it simple to update and publish docs. Now, users find information faster and ask fewer support questions. Onboarding is smoother and content stays up to date.
Visualogyx Help Center - B2b Saas
Archbee helped Visualogyx Help Center build a dedicated help center for their SaaS inspection management platform. Before Archbee, they had... no help center and needed a fast, easy-to-update solution for frequent product changes. Archbee offered simple setup, easy configuration, and quick content updates. Now, Visualogyx can reference their help center in emails and onboarding, supporting their product updates and API documentation.
Kognic - B2b Saas
Archbee helped Kognic improve its user-facing documentation. Kognic switched from Gitbook to Archbee for better pricing and easier authentication. The... WYSIWYG editor and JWT authentication were key features. More internal users now contribute to the docs. Kognic has full control over access and the documentation looks better.
Lynceus - Semiconductors
Archbee helped Lynceus move all their documentation from Confluence to GitHub and sync it automatically. The RBAC and GitHub integration... made it easy for Lynceus to manage access. Archbee gave Lynceus a simple way to keep docs up to date. Now, both internal and external readers can easily access their documentation. This improved how Lynceus creates and shares information.
Element Logic - Warehouse Automation
Archbee helped Element Logic improve technical knowledge sharing. Before Archbee, Element Logic struggled with hard-to-access documentation and poor search features.... Archbee made it easy for product managers and developers to write and find technical documentation. The review and open API features were very helpful. Team members now use documentation more and ask colleagues less. Element Logic expects to save time finding information with Archbee.
Procesio
Archbee helps Procesio deliver better documentation for their workflow automation software. Before Archbee, Procesio struggled to guide their technical community... and onboard new users. With Archbee, they created a unified place for users to learn and find answers. This reduced the time their support team spent onboarding and answering technical questions. Users can now search for the information they need quickly.
FISPAN - B2b Saas
Archbee helped FISPAN make documentation faster and easier. FISPAN needed to create branded, white-labeled support content for many bank clients.... Archbee let them use reusable content blocks, saving time and cutting costs. FISPAN now spends less time rebranding and more time improving content. Their documentation is more consistent and professional.