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Compare Zoom Video Webinar vs Cisco Webex

Failure Risk Guidance Security Report ?

Failure Risk for Zoom Video Webinar medium Failure Risk for Cisco Webex low
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Comparison Summary

This comparison report of Zoom Video Webinar vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 27431 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoom Video Webinar and Cisco Webex

Zoom Video Webinar, Cisco Webex, Zoom Meetings, Adobe Connect, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoom Video Webinar covers Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"We’ve used Office 365 and G-Suite products, so we got plenty of offers from those providers to add on their video conferencing solution as part of a ‘bundle’. But at ToD, we always use tools that are best-of-breed, not just the ones that come bundle...d with other products. Zoom integrates well with Salesforce, which was big for us, and Zoom offers a seamless set of features that is easy to use and allows people to do their jobs. " - Kevin Wood

"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. " - Mike Hincks

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoom Video Webinar

Focus area

Zoom Video Webinar is better than Cisco Webex for

Software Failure Risk

  • medium

logo Cisco Webex

Focus area

Cisco Webex is better than Zoom Video Webinar for

Software Failure Risk

  • low

About

Broaden reach with Zoom’s reliable and scalable webinar solution

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

2011

1984

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

70

78

Total Goals
(we found evidences for)

13

17

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (3738)

Read Reviews (2996)

conference call management

Read Reviews (931)

Read Reviews (948)

sales call management

Read Reviews (624)

Read Reviews (380)

call recording

Read Reviews (353)

Read Reviews (73)

meeting management

Read Reviews (272)

Read Reviews (302)

content management

Read Reviews (148)

Read Reviews (208)

content sharing

Read Reviews (146)

Read Reviews (198)

content curation

Read Reviews (1)

Read Reviews (6)

engagement management

Read Reviews (122)

Read Reviews (107)

engaging and following up

Read Reviews (103)

Read Reviews (80)

coaching

Read Reviews (86)

Read Reviews (5)

training & onboarding

Read Reviews (80)

Read Reviews (74)

sales document management

Read Reviews (73)

Read Reviews (115)

proposal & quote management

Read Reviews (19)

Read Reviews (11)

contract management

Read Reviews (7)

Read Reviews (8)

communication management

Read Reviews (64)

Read Reviews (74)

sending & publishing communications

Read Reviews (58)

Read Reviews (51)

helpdesk management

Read Reviews (63)

Read Reviews (79)

social media management

Read Reviews (30)

Read Reviews (14)

engaging on social media

Read Reviews (11)

Read Reviews (3)

scheduling post to social media

Read Reviews (9)

Read Reviews (2)

social media analytics

Read Reviews (6)

Read Reviews (9)

customer case management

Read Reviews (30)

Read Reviews (2)

contact list management

Read Reviews (18)

Read Reviews (13)

workflow management

Read Reviews (10)

Read Reviews (18)

knowledge management

Read Reviews (7)

Read Reviews (29)

creating knowledge base

Read Reviews (2)

Read Reviews (1)

lead qualification

Read Reviews (5)

Read Reviews (4)

lead qualification: technographic

Read Reviews (5)

Read Reviews (4)

products & pricelist management

Read Reviews (5)

Read Reviews (14)

trade show marketing

Read Reviews (4)

Read Reviews (3)

generation of new leads

Read Reviews (4)

Read Reviews (5)

customer feedback management

Read Reviews (4)

Read Reviews (18)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (2)

rating and review management

Read Reviews (3)

Read Reviews (3)

community building

Read Reviews (2)

Read Reviews (1)

campaign management

Read Reviews (2)

Read Reviews (2)

competitive intelligence

Read Reviews (2)

Read Reviews (2)

sales review & feedback

Read Reviews (2)

Read Reviews (5)

conversion management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (1)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (2)

courses & assessment

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Launch new products

  • Improve stakeholder relations

  • Establish thought leadership

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve ROI

  • See 10 more

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting