Overview: Zoho Survey and CheckMarket Survey as Customer Feedback Management Category solutions.
Zoho Survey is ideal for enterprises seeking robust feedback management, featuring extensive integration and custom reporting capabilities. With strong vendor support, it caters to large businesses in various industries like IT and marketing. CheckMarket Survey, however, is tailored for enterprises needing focused helpdesk management and NPS measurement. It offers reliable analytics features with comprehensive support, making it suitable for industries such as government and non-profit sectors. Both tools enrich customer feedback management yet serve different operational scales and niches.
Zoho Survey: Zoho Survey allows users to create free online surveys and questionnaires. It is used for collecting data on customer satisfaction, feedback, business, research, HR, and more.
CheckMarket Survey: Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.
Zoho Survey and CheckMarket Survey: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zoho Survey supports a range of activities like collecting feedback and social media management. It's the go-to for those needing conversational surveys and market research. read more →
CheckMarket Survey assists with helpdesk and feedback management. It's specialized in measuring net promoter scores and handling sales document management. read more →
Business Goals
Zoho Survey aims to drive customer satisfaction and revenue growth. It’s perfect for businesses striving to enhance sales and enter new markets. read more →
CheckMarket Survey aims to improve satisfaction and scale best practices. It's geared towards supporting customer acquisition strategies. read more →
Core Features
Zoho Survey excels with its analytics, integration, and custom reporting. Count on it for secure data handling and easy migration. read more →
CheckMarket Survey offers strong analytics and data import capabilities. It also features custom reports tailored to user needs. read more →
Vendor Support
Zoho Survey provides 24/7 support, including chat and email, making it reliable for large enterprises. read more →
CheckMarket Survey offers comprehensive 24/7 support along with email and chat options, fitting for varied operational scales. read more →
Segments and Industries
Zoho Survey is popular across IT, education, marketing, and other sectors. It's suitable for both small and large enterprises. read more →
CheckMarket Survey finds users in government and nonprofit organizations. It's perfect for enterprises focusing on specific industry needs. read more →
Operational Alignment
Zoho Survey integrates smoothly in complex workflows, ideal for large scale operations. read more →
CheckMarket Survey is designed for operational simplicity, appealing to entities with focused process needs. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zoho Survey in Action: Unique Use Cases
How efficiently Does Zoho Survey manage your Collecting Feedback?
How can Zoho Survey enhance your Engaging Conversational Surveys process?
What benefits does Zoho Survey offer for Communication Management?
How can Zoho Survey optimize your Market Research Workflow?
CheckMarket Survey in Action: Unique Use Cases
Why is CheckMarket Survey the best choice for Helpdesk Management?
Alternatives
Integrations
Few Zoho Survey Integrations
Few CheckMarket Survey Integrations
News
Latest Zoho Survey News
Zoho CRM for Everyone - No More Missed Customers
Zoho has launched "Zoho CRM for Everyone," a major update to its CRM platform. This initiative enables all teams involved in the customer journeysuch as legal, consulting, advocacy, and onboardingto collaborate within the CRM. The update aims to eliminate missed customer opportunities by unifying workflows and reducing reliance on separate tools.
Latest CheckMarket Survey News
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
Medallia and Kantars partnership with Nationwide has won the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. Medallias technology enabled Nationwide to capture real-time feedback and deliver actionable insights for its 16 million UK members, highlighting Medallias impact in financial services customer experience.
What Are the key features of Zoho Survey for Social Media Management?