Tall Bob: Use-Cases, Insights and Reviews | 2025 Cuspera

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Better mobile experience with SMS and MMS

Tall Bob Overview

Tall Bob addresses the challenge of effective mobile engagement through its SMS and MMS solutions. By leveraging a sophisticated web platform and reliable APIs, it ensures businesses can create, connect, and convert efficiently. The platform offers comprehensive messaging capabilities, enhanced by advanced interactivity and insightful analytics, allowing companies to reach their target audience precisely when it matters most. Unique customization options make messages stand out, ensuring they capture attention. Tall Bob’s tools are crafted to deliver clarity and engagement, providing businesses with the means to optimize their mobile communication strategies and drive meaningful interactions.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Social Media Analytics, as the business use cases that they have been most satisfied with while using Tall Bob.

Other use cases:

Customer Feedback Management
Lead Analytics
Market Research
Loyalty Management
Workflow Management
Training & Onboarding
Collaboration

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Business Priorities

Improve ROI and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Tall Bob.

Other priorities:

Enhance Customer Relationships
Improve Brand Engagement
Increase Sales & Revenue

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Tall Bob Use-Cases and Business Priorities: Customer Satisfaction Data

Tall Bob works with different mediums / channels such as Website. Text SMS. Video etc.

Tall Bob's features include Personalization, Landing Page, Feedback Surveys, etc. and Tall Bob support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Tall Bob analytics capabilities include Analytics, and Custom Reports.

Tall Bob, Opinion Stage, Retently, Ambassify, SmartSurvey, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Tall Bob offers SMS and MMS solutions for enhanced functionality and personalization. Users can connect, convert, and achieve superior results with these services.

Comprehensive Insights on Tall Bob Use Cases

What solutions does Tall Bob provide for Engagement Management?

How does Tall Bob facilitate Sending & Publishing Communications?

How does Tall Bob address your Customer Feedback Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Tall Bob solved their SMS Marketing needs. Cuspera uses 395 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Case Studies

Hospitality

CASE STUDY A leading Australian hotel group

Tall Bob's MMS marketing tools helped a leading Australian hotel group boost in-stay revenue. The group used targeted MMS campaigns for late checkout and extra night offers over Easter. The campaigns... generated over $1,500 in extra revenue at a cost of just $12.32. The platform made it easy to set up and send campaigns quickly. The hotel group now uses MMS for guest engagement across the full guest journey.

Marketing and Advertising

CASE STUDY A marketing and advertising company

Tall Bob ran an A/B test comparing SMS and MMS messaging for digital marketing. Both message types had the same text, sent at the same time. MMS achieved a 5x higher click-through rate and 50% fewer ...opt-outs than SMS. Customers also clicked MMS messages up to 8 hours later. The test shows MMS can boost engagement and lower opt-outs in marketing campaigns.

Apparel & Fashion

CASE STUDY A leading Australian-owned fashion brand

Tall Bob SMS helped a leading Australian fashion brand boost loyalty program engagement. The brand saw a drop in voucher redemptions and needed a new way to reach customers. They used SMS to send rew...ard redemption links to inactive customers. This increased loyalty member returns and cart values. The brand automated monthly campaigns with SMS and email, tracking conversions and improving customer experience.

Telecommunications

CASE STUDY A service-based telco installation provider (unnamed)

Tall Bob SMS helped a telco installation provider manage high-volume field installations during the NBN rollout. The company faced challenges with missed appointments, high call center costs, and poo...r customer experience. By switching to SMS booking requests and reminders, they improved first-time customer contact and cut outbound calls by over 47%. Missed technician visits dropped by 40%, saving over $1 million. Mobile landing pages and secure forms made it easier for customers to confirm appointments and give feedback.

Non-Profit Organization Management

CASE STUDY food rescue organisation

Tall Bob helped a food rescue organisation use SMS messaging for fundraising. The group needed to raise $2M and found email was not effective. Tall Bob ran a three-week SMS campaign with mobile landi...ng pages and real-time analytics. The SMS campaign reached 94% of the audience, compared to 24% for email. 11% of people interacted within 9 minutes. Calls to action like 'donate' increased by at least 24%. The campaign delivered fast feedback and improved fundraising results.

Retail

CASE STUDY Australia’s go-to for on-demand sales events and online-only deals on well-known and beloved brands (unnamed e-retailer)

Tall Bob helped a leading Australian e-retailer re-engage lost customers using SMS marketing. The retailer used Tall Bob’s SMS gateway and platform to send targeted messages with unique offer codes t...o lapsed customers. The campaign achieved a 98% open rate, a 7.05% engagement rate, and a 1.26% redemption rate for offers over $60. This led to a 7% increase in customer engagement and made SMS a key part of their marketing strategy.

Video

Welcome to Tall Bob

Peers used Tall Bob for engagement management and sending & publishing communications

Tall Bob Competitors

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Tall Bob Features

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FEATURE	RATINGS AND REVIEWS
Analytics	4.48/5 ★ Read Reviews (39)
Custom Reports	4.35/5 ★ Read Reviews (32)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.48/5 ★ Read Reviews (39)
Custom Reports	4.35/5 ★ Read Reviews (32)

Software Failure Risk Guidance

for Tall Bob

Overall Risk Meter

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Top Failure Risks for Tall Bob

Tall Bob News

Product 03/09/2025

iOS 26 Update: What Apples Changes Mean for Messaging

Tall Bob addresses the impact of Apple's iOS 26 update, which introduces enhanced SMS and MMS filtering options. While message delivery remains unchanged, filters could affect visibility if enabled. Tall Bob offers guidance and support to ensure continued campaign success, emphasizing the importance of maintaining trusted sender IDs and active customer engagement.

Product 01/09/2025

ACMA Sender ID Changes: What Businesses Must Do (2025)

The Australian Communications and Media Authority (ACMA) will require all businesses using alphanumeric Sender IDs for SMS/MMS to register by December 15, 2025, to prevent scams. Unregistered IDs will display as "Unverified." Tall Bob assists businesses in navigating these changes, ensuring compliance and maintaining message visibility and trust.

Partnership 07/10/2024

Globally Renowned MarTech Platform, Netcore Cloud Announces Strategic Partnership with Tall Bob Collaboration to enhance Customer Engagement capabilities for customers in Australia and New Zealand - The Manila Times

Netcore Cloud partners with Tall Bob to improve customer engagement in Australia and New Zealand.

21/04/2024

Meld the power of social media with MMS

The post Meld the power of social media with MMS appeared first on Tall Bob.

Tall Bob Profile

Company Name

Tall Bob

Company Website

//tallbob.com

HQ Location

Suite 9, 107-111 High Street, Prahran

Employees

11-50

Social

Financials

SERIES A