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Compare Zenloop vs Qualaroo

Comparison Summary

For Zenloop vs Qualaroo comparison, Our AI algorithm looked at 5514 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zenloop and Qualaroo to solve their respective business needs.

Pros and cons of Zenloop and Qualaroo

Zenloop is more suited to businesses that require Collecting Feedback with Promotions and Loyalty Management where as Qualaroo is focused towards Collecting Feedback with Promotions and Engaging Conversational Surveys with Mobile .

Both Zenloop and Qualaroo are Customer Feedback Management software, peers recommend Zenloop for measuring net promoter score and Collecting feedback where as Qualaroo is more known for social media analytics .

logo Zenloop

Focus area

Zenloop is better than Qualaroo for

Software Failure Risk

  • low

logo Qualaroo

Focus area

Qualaroo is better than Zenloop for

Software Failure Risk

  • low

About

Feedback Management to Automate customer retention.

Customer and User Feedback Software

Age

2016

2012

Financials

SERIES A

M&A

Business Need

Total Processes
(we found evidences for)

73

57

Total Goals
(we found evidences for)

16

12

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



workflow management


generation of new leads


products & pricelist management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • See 9 more

Top Channels

Channels Used

  • promotions

  • website

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • display advertisement

  • out of home

  • billboards

  • newsletter

  • Facebook

  • on premises

  • text SMS

  • review sites

  • Slack

  • Amazon

  • point of sale

  • print media

  • magazine

  • eBay

  • video

  • user generated content

  • blogs

  • See 23 more
  • promotions

  • website

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • display advertisement

  • out of home

  • billboards

  • newsletter

  • Facebook

  • on premises

  • text SMS

  • review sites

  • Slack

  • Amazon

  • point of sale

  • print media

  • magazine

  • eBay

  • video

  • user generated content

  • blogs

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting