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Compare Zenloop vs CustomerGauge

Comparison Summary

For Zenloop vs CustomerGauge comparison, Our AI algorithm looked at 4498 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zenloop and CustomerGauge to solve their respective business needs.

Pros and cons of Zenloop and CustomerGauge

Zenloop is more suited to businesses that require Collecting Feedback with Promotions and Loyalty Management where as CustomerGauge is focused towards Collecting Feedback with Promotions and Engaging Conversational Surveys .

logo Zenloop

Focus area

Zenloop is better than CustomerGauge for

Software Failure Risk

  • low

logo CustomerGauge

Focus area

Software Failure Risk

  • medium

About

Feedback Management to Automate customer retention.

Account Experience software for better customer-centric decisions that grow your account faster

Age

2016

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

73

37

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



generation of new leads




lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • point of sale

  • e-mail

  • phone calls

  • chat

  • See 4 more
  • promotions

  • website

  • offline

  • point of sale

  • e-mail

  • phone calls

  • chat

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting