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Viber vs Social+ (formerly Amity Social Cloud): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Viber vs. Social+ (formerly Amity Social Cloud) is based on a specific set of business needs and context. The comparison uses 2990 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Viber and Social+ (formerly Amity Social Cloud)

Viber, Social+ (formerly Amity Social Cloud), JomSocial, Meetup Pro, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Viber covers Communication Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Engagement Management with Chat, etc.

Social+ (formerly Amity Social Cloud) focuses on Engagement Management with Social Media, Content Management, Personalized Marketing with Social Media, Loyalty Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Viber

Focus area

Viber is better than Social+ (formerly Amity Social Cloud) for

Software Failure Risk

  • medium

logo Social+ (formerly Amity Social Cloud)

Focus area

Software Failure Risk

  • low

About

Calling and messaging app that connects people

The complete suite of pre-built features to enable in-app social experiences and fuel user engagement.

Age

2010

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

35

Total Goals
(we found evidences for)

12

7

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications



conference call management


contact list management


engagement management

engaging and following up


content publishing


sales document management

contract management

proposal & quote management



helpdesk management



sales call management


conversion management




generation of new leads


business development


community building


campaign management


training & onboarding


social media management


loyalty management

customise loyalty program


personalized marketing


social media marketing


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more
  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting