Social+ (formerly Amity Social Cloud) Overview

Social+ addresses the challenge of building in-app communities by offering pre-built social features for seamless integration. This solution aids businesses in enhancing user engagement and retention, directly impacting revenue growth. The platform allows for quick implementation within days, providing tools to create a curated in-app community. By leveraging AI analytics, Social+ offers insights that help maximize business growth and unlock revenue potential. This product is particularly valuable for apps seeking to foster a vibrant user community while gaining actionable insights to drive business decisions.

Use Cases

Customers recommend Engagement Management, Content Management, Personalized Marketing, as the business use cases that they have been most satisfied with while using Social+ (formerly Amity Social Cloud).

Other use cases:

  • Customise Loyalty Program
  • Engaging On Social Media
  • Social Media Marketing
  • Campaign Management
  • Communication Management
  • Training & Onboarding
  • Contract Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Social+ (formerly Amity Social Cloud).

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Build Brand Awareness
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Social+ (formerly Amity Social Cloud) Use-Cases and Business Priorities: Customer Satisfaction Data

Social+ (formerly Amity Social Cloud) works with different mediums / channels such as Social Media. and Video.

Social+ (formerly Amity Social Cloud)'s features include Personalization, Bot, Live Streaming, etc. and Social+ (formerly Amity Social Cloud) support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Social+ (formerly Amity Social Cloud) analytics capabilities include Custom Reports, and Analytics.

Social+ (formerly Amity Social Cloud), Zapnito, Bettermode, Forj, Hivebrite, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Amity-social-cloud enables the addition of pre-built social features to apps. First-party data can be analyzed to boost engagement and revenue with AI insights and monetization capabilities.

Comprehensive Insights on Social+ (formerly Amity Social Cloud) Use Cases

How can Social+ (formerly Amity Social Cloud) optimize your Engagement Management Workflow?

How can Social+ (formerly Amity Social Cloud) enhance your Content Management process?

How can Social+ (formerly Amity Social Cloud) optimize your Personalized Marketing Workflow?

How can Social+ (formerly Amity Social Cloud) optimize your Customise Loyalty Program Workflow?

How does Social+ (formerly Amity Social Cloud) address your Engaging On Social Media Challenges?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Social+ (formerly Amity Social Cloud) solved their Community Management needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Retail

CASE STUDY SHEIN

SHEIN used Social+ to make shopping social and fun. They added live streams, contests, and games to their app. Users can join style challenges, post outfits, and shop with friends. The app feels like... a mix of shopping and social media. This keeps people coming back and makes shopping feel like a game. SHEIN’s approach works well for Gen Z and Millennials who want more than just buying clothes online.

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Retail

CASE STUDY Ulta Beauty

Ulta Beauty used Social+ to add social features to their app and website. They wanted to boost engagement and loyalty, as users only visited to shop. Social+ let Ulta build a community, add chat, vid...eo, and influencer features. This helped Ulta collect more first-party data and deepen customer relationships. Ulta now offers a vibrant digital space for beauty fans to connect and share.

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Medical Devices

CASE STUDY TrueID

Social+ helped TrueID add chat, groups, and live streaming to their app. TrueID wanted fans to connect during big sports events like the World Cup. Social+ delivered in-stream chat fast, handling hig...h traffic. Fans could cheer and talk in real time. TrueID saw 1M+ monthly community interactions, 15% month-over-month active member growth, and 30% month-over-month increase in engagement. TrueID became Thailand’s #1 super app with these social features.

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Banking

CASE STUDY Snai

Social+ helped Snai add social features to their sports betting app. Snai wanted users to spend more time in the app and connect with tipsters. Building these features in-house was too costly and slo...w. Social+ let Snai add live streaming, chat, and social feeds quickly. Tipsters now host live streams in the app, so users can watch, chat, and bet in one place. This improved user engagement and kept users on the Snai platform.

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Health, Wellness and Fitness

CASE STUDY Noom

Noom used Social+ to bring social features into their app. Before, their community was outside the app and hard to customize. They wanted to keep users in the app, highlight coach posts, and get user... data. Social+ let Noom build custom groups, chats, and feeds. Now, members connect with coaches and peers inside the app. This helps members stay on track and reach health goals.

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Automotive

CASE STUDY Rolls-Royce

Rolls-Royce used the Whispers app to build a private digital community for its owners. The app offers exclusive content, global concierge service, and access to unique events. Owners connect with eac...h other and enjoy personalized luxury experiences. This shift helps Rolls-Royce move from selling cars to creating a lifestyle. The digital community deepens emotional ties and builds brand immersion.

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Video

Supercharge your app with social features | Amity Social Cloud

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Frequently Asked Questions(FAQ)

for Social+ (formerly Amity Social Cloud)

What is Social+ (formerly Amity Social Cloud) used for?

Social+ (formerly Amity Social Cloud) is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Content Management and Personalized Marketing .

What are the top features of Social+ (formerly Amity Social Cloud)?

Personalization, bot and Live streaming are some of the top features of Social+ (formerly Amity Social Cloud).

What are Social+ (formerly Amity Social Cloud) alternatives?

Zapnito, Bettermode, Forj and Hivebrite are popular alternatives for Social+ (formerly Amity Social Cloud).

Where is Social+ (formerly Amity Social Cloud) located?

Social+ (formerly Amity Social Cloud) is headquartered at Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD.
lightning

Peers used Social+ (formerly Amity Social Cloud) for engagement management and content management

Social+ (formerly Amity Social Cloud) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.22/5 ★

Read Reviews (16)
Custom Reports

4.06/5 ★

Read Reviews (12)
Analytics

3.72/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.22/5 ★

Read Reviews (16)
Custom Reports

4.06/5 ★

Read Reviews (12)
Analytics

3.72/5 ★

Read Reviews (3)

Social+ (formerly Amity Social Cloud) Integrations

Social+ (formerly Amity Social Cloud) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.50/5 ★

Read Reviews (5)
Data Import

3.42/5 ★

Read Reviews (4)

FullStory

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Help Scout

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mixpanel

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pipedrive

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Typeform

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Social+ (formerly Amity Social Cloud)

Overall Risk Meter

Low Medium High

Top Failure Risks for Social+ (formerly Amity Social Cloud)

Amity Corporation Ltd. News

M&A

Amity Solutions Acquires Leading Call Analytics Provider , Tollring

Amity Solutions acquires UK-based call analytics leader Tollring to enhance their GenAI capabilities and expand global reach.

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Amity Corporation Ltd. Profile

Company Name

Amity Corporation Ltd.

Company Website

https://www.social.plus/

HQ Location

Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE