Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
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Scale best practices
- See 5 more
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Improve digital and social presence
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Establish thought leadership
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Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Scale best practices
-
Enter new markets internationally or locally
-
Improve brand engagement
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Improve internal communications
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Build brand awareness
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Manage risk
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Improve visibility
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Improve stakeholder relations
- See 10 more
Top Channels
Channels Used
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social media
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offline
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website
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on premises
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review sites
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phone calls
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e-mail
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Facebook
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mobile
-
point of sale
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Yelp
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text SMS
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Tripadvisor
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promotions
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Twitter
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mobile app
-
chat
-
events
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trade shows
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Yellowpages
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video
-
Facebook page
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omnichannel
-
user generated content
-
blogs
-
games
-
mass media
-
television
-
display advertisement
- See 26 more
-
social media
-
offline
-
website
-
on premises
-
review sites
-
phone calls
-
e-mail
-
Facebook
-
mobile
-
point of sale
-
Yelp
-
text SMS
-
Tripadvisor
-
promotions
-
Twitter
-
mobile app
-
chat
-
events
-
trade shows
-
Yellowpages
-
video
-
Facebook page
-
omnichannel
-
user generated content
-
blogs
-
games
-
mass media
-
television
-
display advertisement
- See 26 more
