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Compare ReviewTrackers vs Okendo

Comparison Summary

For ReviewTrackers vs Okendo comparison, Our AI algorithm looked at 3073 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ReviewTrackers and Okendo to solve their respective business needs.

Pros and cons of ReviewTrackers and Okendo

ReviewTrackers is more suited to businesses that require Rating And Review Management and Customer Feedback Management where as Okendo is focused towards Rating And Review Management and Engagement Management with User Generated Content .

logo ReviewTrackers

Focus area

ReviewTrackers is better than Okendo for

Software Failure Risk

  • medium

logo Okendo

Focus area

Software Failure Risk

  • medium

About

ReviewTrackers | Measure the Customer Experience

Customer Review Software to drive growth throughout the buying journey.

Age

2012

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

52

61

Total Goals
(we found evidences for)

8

13

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program


helpdesk management


contact list management



competitive intelligence




sales document management

contract management

proposal & quote management


campaign management


social media marketing


lifetime value management



products & pricelist management



follower management


content management



training & onboarding




knowledge management


community building



personalized marketing


sales incentive management


influencer marketing


promotion management


discount management


category management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Launch new products

  • Increase customer life time value

  • Scale best practices

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more
  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting