ReviewTrackers Overview

ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue.

ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.

Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well ReviewTrackers solved their Reviews and Reputation needs. Cuspera uses 1670 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using ReviewTrackers.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Customer Feedback Management , Reputation Management , as the business use cases that they have been most satisfied while using ReviewTrackers.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.66/5

Read Reviews (207)

"...I love this web-based software that I can use to monitor all online channels reviews in one place...."
Customer Feedback Management

4.79/5

Read Reviews (53)

"...I also enjoy being able to request reviews and get feedback from our clients...."
measuring customer satisfaction

4.50/5

Read Reviews (5)

"...Getting a true understanding of our customer satisfaction across every review website...."
measuring net promoter score

2.96/5

Read Reviews (2)

"...The net result we ve seen is an improved NPS score and an increase to our overall customer satisfaction ratings...."
Reputation Management with User Generated Content

4.97/5

Read Reviews (45)

"...It included everything I need for reputation management. ...."
PEER EXPERIENCES
Rating And Review Management

4.66/5

Read Reviews (207)

"...I love this web-based software that I can use to monitor all online channels reviews in one place...." Peer review by Rico C., Marketing Director, Hospitality
Customer Feedback Management

4.79/5

Read Reviews (53)

"...I also enjoy being able to request reviews and get feedback from our clients...." Peer review by Tristan P., Marketing and Advertising
measuring customer satisfaction

4.79/5

Read Reviews (5)

measuring net promoter score

4.79/5

Read Reviews (2)

Reputation Management with User Generated Content

4.97/5

Read Reviews (45)

"...It included everything I need for reputation management. ...." Peer review by Rico C., Marketing Director, Hospitality

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1670 insights from peers and experts to help you assess how these ReviewTrackers use cases fit your Reviews and Reputation needs.

Popular Business Setting

for ReviewTrackers

Top Industries

  • Marketing and Advertising
  • Restaurants
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used ReviewTrackers to Acquire customers and Improve digital and social presence

Peer and Expert Opinion on Features

for ReviewTrackers

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.52/5

Read Reviews (81)
Dashboard

4.55/5

Read Reviews (80)
Templates

2.98/5

Read Reviews (28)
SEO

4.69/5

Read Reviews (24)
Feedback surveys

3.72/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.52/5

Read Reviews (81)
Dashboard

4.55/5

Read Reviews (80)
Templates

2.98/5

Read Reviews (28)
SEO

4.69/5

Read Reviews (24)
Feedback surveys

3.72/5

Read Reviews (18)

IT and Other Capabilities

for ReviewTrackers

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.55/5

Read Reviews (92)
Data Import

3.88/5

Read Reviews (167)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.55/5

Read Reviews (92)
Data Import

3.88/5

Read Reviews (167)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (213)
Phone Support

4.55/5

Read Reviews (6)
Chat Support

4.43/5

Read Reviews (16)
Email Support

4.25/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (213)
Phone Support

4.55/5

Read Reviews (6)
Chat Support

4.43/5

Read Reviews (16)
Email Support

4.25/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (3)
Analytics

4.70/5

Read Reviews (76)
Custom Reports

3.69/5

Read Reviews (242)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (3)
Analytics

4.70/5

Read Reviews (76)
Custom Reports

3.69/5

Read Reviews (242)

Software Failure Risk Guidance

?

for ReviewTrackers

Overall Risk Meter

Low Medium High

Top Failure Risks for ReviewTrackers

Vendor Profile Details

Company Name

ReviewTrackers

Year Founded

2012

HQ Location

320 W Ohio Street, Suite 2W Chicago, IL 60654

Employees

51-100

Social

Financials

Series B