ReviewTrackers Overview
ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue.
ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.
Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ReviewTrackers solved their Reviews and Reputation needs. Cuspera uses 1670 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using ReviewTrackers.
Use Cases
Peers recommend Rating And Review Management , Customer Feedback Management , Reputation Management , as the business use cases that they have been most satisfied while using ReviewTrackers.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.66/5 ★ |
"...I love this web-based software that I can use to monitor all online channels reviews in one place...." Peer review by Rico C., Marketing Director, Hospitality |
| Customer Feedback Management |
4.79/5 ★ |
"...I also enjoy being able to request reviews and get feedback from our clients...." Peer review by Tristan P., Marketing and Advertising |
| measuring customer satisfaction |
4.50/5 ★ |
"...Getting a true understanding of our customer satisfaction across every review website...." Peer review by Consultant |
| measuring net promoter score |
2.96/5 ★ |
"...The net result we ve seen is an improved NPS score and an increase to our overall customer satisfaction ratings...." Customer Experience Analytics |
| Reputation Management with User Generated Content |
4.97/5 ★ |
"...It included everything I need for reputation management. ...." Peer review by Rico C., Marketing Director, Hospitality |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.66/5 ★ |
"...I love this web-based software that I can use to monitor all online channels reviews in one place...." Peer review by Rico C., Marketing Director, Hospitality |
|
| Customer Feedback Management |
4.79/5 ★ |
"...I also enjoy being able to request reviews and get feedback from our clients...." Peer review by Tristan P., Marketing and Advertising |
|
| measuring customer satisfaction |
4.79/5 ★ |
| measuring net promoter score |
4.79/5 ★ |
| Reputation Management with User Generated Content |
4.97/5 ★ |
"...It included everything I need for reputation management. ...." Peer review by Rico C., Marketing Director, Hospitality |
|
31+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1670 insights from peers and experts to help you assess how these ReviewTrackers use cases fit your Reviews and Reputation needs.
Popular Business Setting
for ReviewTrackers
Top Industries
- Marketing and Advertising
- Restaurants
- Automotive
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used ReviewTrackers to Acquire customers and Improve digital and social presence
ReviewTrackers Alternatives
Peer and Expert Opinion on Features
for ReviewTrackers
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (81) |
| Dashboard | Read Reviews (80) |
| Templates | Read Reviews (28) |
| SEO | Read Reviews (24) |
| Feedback surveys | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (81) |
| Dashboard | Read Reviews (80) |
| Templates | Read Reviews (28) |
| SEO | Read Reviews (24) |
| Feedback surveys | Read Reviews (18) |
IT and Other Capabilities
for ReviewTrackers
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (92) |
| Data Import | Read Reviews (167) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (92) |
| Data Import | Read Reviews (167) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (213) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (16) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (213) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (16) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (76) |
| Custom Reports | Read Reviews (242) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (76) |
| Custom Reports | Read Reviews (242) |
Software Failure Risk Guidance
?for ReviewTrackers
Overall Risk Meter
Top Failure Risks for ReviewTrackers
Vendor Profile Details
HQ Location
320 W Ohio Street, Suite 2W Chicago, IL 60654
Employees
51-100
Social
Financials
Series B
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