Home Reviews and Reputation ReviewTrackers

ReviewTrackers: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: ReviewTrackers
Brand: ReviewTrackers
Rating: 4.57 (1670 reviews)

4.57 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(1670)

Product and Vendor News

Company Updates Archives - ReviewTrackers 02/11/2025

Customer stories

ReviewTrackers helped DecisionOne Dental Partners grow online reviews by 5X. The Ask Tool let each office send custom review requests by email and SMS. One location saw a 400% increase in reviews and more website views. Another office had a 225% growth in reviews, leading to more appointment calls. 92% of reviews are now 5-star, boosting patient acquisition and online reputation.
ReviewTrackers helped Ted’s Montana Grill manage 66,300 reviews across 41 locations and 466 listings. The restaurant chain achieved an 84% positive review rate and an 80% review response rate. Custom review alerts and automated feedback requests improved team engagement and online visibility. Weekly reports and competitor analysis supported local strategy and operational improvements. Ted’s Montana Grill strengthened its brand reputation and attracted new customers through effective review management.
ReviewTrackers helped Ardent Health Services grow online reviews by 76% in six months. The Ask Tool generated 4,266 new reviews, with 82% being positive. Ardent Health improved its overall rating by 16%, reaching 4.22 stars. The platform managed 1,456 locations and profiles, ensuring accurate listings. These tools boosted patient acquisition and strengthened brand credibility.
ReviewTrackers helped nbkc bank boost its online reputation. The bank achieved a 4.74 average star rating from over 1,300 reviews across 7 locations. 92% of reviews are 5-star. Review response time improved by 80%, now averaging 1.37 days. nbkc set up 90 custom review alerts for 28 users. ReviewTagging and Smart Response features improved internal communication and accountability.
ReviewTrackers helped evo improve customer experience by streamlining review management. evo achieved a 4.6 average star rating, with 87% of reviews being 5-star. The Smart Response feature cut review response time by 38%, down to 1.3 days. Over 6,160 online reviews were managed across Seattle, Portland, and Denver locations. ReviewTrackers' tools enabled faster feedback, better reputation management, and increased consumer confidence.
ReviewTrackers helped evo improve customer experience by streamlining review management. evo used Smart Response and automation to cut average response time to 1.3 days, a 38% improvement. 87% of evo’s 6,160+ online reviews are 5-star ratings. The platform enabled efficient feedback capture and boosted consumer confidence. ReviewTrackers’ tools supported evo’s retail locations in Seattle, Portland, and Denver.

Product Business Settings

ReviewTrackers is popular in Marketing And Advertising, Restaurants, and Automotive industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation

Project Management

Email Marketing

Social Media Marketing

ReviewTrackers Product Overview

ReviewTrackers tackles the challenge of managing online reputation by providing businesses with tools to uncover actionable customer insights. It focuses on transforming customer feedback into strategic advantages, helping organizations enhance brand loyalty and retention. By leveraging reviews, businesses can build a customer-centric approach, ensuring growth and improved customer relations. This software empowers companies to listen to their customers' voices, turning feedback into a pivotal element of their success strategy.

How satisfied the customers are with ReviewTrackers use-cases

Reviews

"...They really make it easy to send a professional looking email to clients to get feedback and reviews. ...." Peer review by Bruce D., attorney, Legal Services

ReviewTrackers Customer Insights, Testimonials and Case Studies

How can ReviewTrackers optimize your Rating And Review Management Workflow?

ReviewTrackers aggregates customer reviews from various platforms, enabling businesses to monitor their online reputation. The software facilitates review management, allowing businesses to respond to customer feedback and send review requests. The software may not always be effective in generating client reviews.

"...The customer support team has also been there every step of the way to assist us in creating a better online presence and reviews!..." Peer review by Brooke Potts, Treatment Coordinator/Marketing, Jovan Prosthodontics

Read Reviews

How efficiently Does ReviewTrackers manage your Customer Feedback Management?

ReviewTrackers enables businesses to monitor customer feedback across multiple platforms, analyze feedback using natural language processing, and manage customer reviews. The platform facilitates sending feedback surveys and tracking Net Promoter Score (NPS) scores. However, the system could benefit from improvements in the survey sending process.

"...We love getting feedback from our clients because it lets us know EXACTLY what we are doing well and what needs improvement...." Peer review by Tara Roach, Sales Representative and Social Media Coordinator, American Family Insurance - Steve Tyler Agency

Read Reviews

What benefits does ReviewTrackers offer for Reputation Management?

ReviewTrackers is a cloud-based software that aids in online reputation management. It helps businesses monitor and manage reviews across various platforms. ReviewTrackers is designed for businesses of all sizes and helps businesses solicit customer feedback to improve their reputation.

"...ReviewTrackers Online Review and Reputation Management Resources...." ReviewTrackers

Read Reviews

How does ReviewTrackers address your Communication Management Challenges?

What is ReviewTrackers?

ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue.

ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.

Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.

What is ReviewTrackers used for?

ReviewTrackers is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Rating And Review Management, Customer Feedback Management and Reputation Management .

What are the top features of ReviewTrackers?

Alerts: popups & Notifications, Dashboard and Templates are some of the top features of ReviewTrackers.

Who uses ReviewTrackers?

ReviewTrackers is used by Marketing And Advertising, Restaurants and Automotive among other industries.

What are ReviewTrackers alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for ReviewTrackers.

Where is ReviewTrackers located?

ReviewTrackers is headquartered at 320 W Ohio Street, Suite 2W Chicago, IL 60654.

11 buyers and buying teams have used Cuspera to assess how well ReviewTrackers solved their Reviews and Reputation needs. Cuspera uses 1670 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.