ReviewTrackers Overview

ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue.

ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.

Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well ReviewTrackers solved their Reviews and Reputation needs. Cuspera uses 1670 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using ReviewTrackers.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Customer Feedback Management , Reputation Management , as the business use cases that they have been most satisfied while using ReviewTrackers.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.66/5

Read Reviews (207)

"...My client primarily uses Review Trackers to be notified of reviews so they can respond accordingly...." Peer review by Account Manager in Marketing
Customer Feedback Management

4.79/5

Read Reviews (53)

"...The net result we ve seen is an improved NPS score and an increase to our overall customer satisfaction ratings...." Customer Experience Analytics
measuring customer satisfaction

4.50/5

Read Reviews (5)

measuring net promoter score

2.96/5

Read Reviews (2)

Reputation Management with User Generated Content

4.97/5

Read Reviews (45)

"...ReviewTrackers is another online reputation management system offering a dashboard to manage all your reviews from multiple websites in one location...." 5 Reputation Management Systems to Boost Your Business
PEER EXPERIENCES
Rating And Review Management

4.66/5

Read Reviews (207)

"...My client primarily uses Review Trackers to be notified of reviews so they can respond accordingly...." Peer review by Account Manager in Marketing
Customer Feedback Management

4.79/5

Read Reviews (53)

"...The net result we ve seen is an improved NPS score and an increase to our overall customer satisfaction ratings...." Customer Experience Analytics
measuring customer satisfaction

4.79/5

Read Reviews (5)

measuring net promoter score

4.79/5

Read Reviews (2)

Reputation Management with User Generated Content

4.97/5

Read Reviews (45)

"...ReviewTrackers is another online reputation management system offering a dashboard to manage all your reviews from multiple websites in one location...." 5 Reputation Management Systems to Boost Your Business

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1670 insights from peers and experts to help you assess how these ReviewTrackers use cases fit your Reviews and Reputation needs.

Popular Business Setting

for ReviewTrackers

Top Industries

  • Marketing and Advertising
  • Restaurants
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used ReviewTrackers to Acquire customers and Improve digital and social presence

Peer and Expert Opinion on Features

for ReviewTrackers

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.52/5

Read Reviews (81)
Dashboard

4.55/5

Read Reviews (80)
Templates

2.98/5

Read Reviews (28)
SEO

4.69/5

Read Reviews (24)
Feedback surveys

3.72/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.52/5

Read Reviews (81)
Dashboard

4.55/5

Read Reviews (80)
Templates

2.98/5

Read Reviews (28)
SEO

4.69/5

Read Reviews (24)
Feedback surveys

3.72/5

Read Reviews (18)

IT and Other Capabilities

for ReviewTrackers

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.55/5

Read Reviews (92)
Data Import

3.88/5

Read Reviews (167)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.55/5

Read Reviews (92)
Data Import

3.88/5

Read Reviews (167)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (213)
Phone Support

4.55/5

Read Reviews (6)
Chat Support

4.43/5

Read Reviews (16)
Email Support

4.25/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (213)
Phone Support

4.55/5

Read Reviews (6)
Chat Support

4.43/5

Read Reviews (16)
Email Support

4.25/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (3)
Analytics

4.70/5

Read Reviews (76)
Custom Reports

3.69/5

Read Reviews (242)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (3)
Analytics

4.70/5

Read Reviews (76)
Custom Reports

3.69/5

Read Reviews (242)

Software Failure Risk Guidance

?

for ReviewTrackers

Overall Risk Meter

Low Medium High

Top Failure Risks for ReviewTrackers

Vendor Profile Details

Company Name

ReviewTrackers

Year Founded

2012

HQ Location

320 W Ohio Street, Suite 2W Chicago, IL 60654

Employees

51-100

Social

Financials

Series B