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Compare Broadly vs ReviewTrackers

Comparison Summary

For Broadly vs ReviewTrackers comparison, Our AI algorithm looked at 2516 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Broadly and ReviewTrackers to solve their respective business needs.

Pros and cons of Broadly and ReviewTrackers

Broadly is more suited to businesses that require Rating And Review Management and Customer Feedback Management with Website where as ReviewTrackers is focused towards Rating And Review Management and Customer Feedback Management .

logo Broadly

Focus area

Software Failure Risk

  • medium

logo ReviewTrackers

Focus area

ReviewTrackers is better than Broadly for

Software Failure Risk

  • medium

About

Online Customer Review Management Software

ReviewTrackers | Measure the Customer Experience

Age

2014

2012

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

36

52

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


loyalty management

customise loyalty program



referral management


social media management

engaging on social media


lifetime value management


workflow management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • review sites

  • e-mail

  • offline

  • on premises

  • user generated content

  • Facebook

  • Tripadvisor

  • Yelp

  • blogs

  • Yellowpages

  • point of sale

  • mobile

  • text SMS

  • video

  • phone calls

  • trade shows

  • Amazon

  • Facebook page

  • chat

  • Twitter

  • promotions

  • See 20 more
  • website

  • social media

  • review sites

  • e-mail

  • offline

  • on premises

  • user generated content

  • Facebook

  • Tripadvisor

  • Yelp

  • blogs

  • Yellowpages

  • point of sale

  • mobile

  • text SMS

  • video

  • phone calls

  • trade shows

  • Amazon

  • Facebook page

  • chat

  • Twitter

  • promotions

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting