Customer stories

Product Business Settings

Yotpo is popular in Consumer Goods, Health, Wellness And Fitness, and Sports industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

Help Desk
Digital Signature
E-Commerce Platform
Marketing Automation

Yotpo Product Overview

Yotpo is a commerce marketing cloud offering advanced solutions for reviews, visual marketing, loyalty, and referrals. It enables customer acquisition, content moderation, and performance analytics in one platform.

How satisfied the customers are with Yotpo use-cases

Reviews

"We want to be as authentic as possible, so we share what our customers have to say." - Jon Haroskiewicz
"Our customer philosophy is that in every engagement we have with our customers, we want to make sure they come away from that experience as true ambassadors of our brand. We want it to be that impactful." - Alberto Corral

Yotpo Customer Insights, Testimonials and Case Studies

How can Yotpo enhance your Engagement Management process?

What solutions does Yotpo provide for Social Media Management?

What makes Yotpo ideal for Rating And Review Management?

How efficiently Does Yotpo manage your Content Management?

What is Yotpo?

Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value.

It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.

It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.

What is Yotpo used for?

Yotpo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Advertisement, Engagement Management and Social Media Management .

What are the top features of Yotpo?

Widgets, Personalization and Landing page are some of the top features of Yotpo.

Who uses Yotpo?

Yotpo is used by Consumer Goods, Health, Wellness And Fitness and Sports among other industries.

What are Yotpo alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Yotpo.

Where is Yotpo located?

Yotpo is headquartered at 33 West 19th Street, 5th floor, New York City, NY 10011, USA.

14 buyers and buying teams have used Cuspera to assess how well Yotpo solved their Reviews and Reputation needs. Cuspera uses 6551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
Yotpo testimonial

Jon Haroskiewicz

Senior eCommerce Merchandiser

GoPro

We want to be as authentic as possible, so we share what our customers have to say. Testimonial By Jon Haroskiewicz
Yotpo testimonial

Alberto Corral

Director of Marketing

UNTUCKit

Our customer philosophy is that in every engagement we have with our customers, we want to make sure they come away from that experience as true ambassadors of our brand. We want it to be that impactful. Testimonial By Alberto Corral
Yotpo testimonial

Erica Richey

Director of Customer Marketing

ThirdLove

When we see customers referring to themselves as Devotees, we know we’ve built a level of affinity and a program that customers are excited to be involved in. Testimonial By Erica Richey
CUSTOMERS TESTIMONIALS
Yotpo testimonial

Jon Haroskiewicz

Senior eCommerce Merchandiser

GoPro

We want to be as authentic as possible, so we share what our customers have to say. Testimonial By Jon Haroskiewicz
Yotpo testimonial

Alberto Corral

Director of Marketing

UNTUCKit

Our customer philosophy is that in every engagement we have with our customers, we want to make sure they come away from that experience as true ambassadors of our brand. We want it to be that impactful. Testimonial By Alberto Corral
Yotpo testimonial

Erica Richey

Director of Customer Marketing

ThirdLove

When we see customers referring to themselves as Devotees, we know we’ve built a level of affinity and a program that customers are excited to be involved in. Testimonial By Erica Richey
 

Australian underwear brand Boody taps Yotpo tech for The Lounge loyalty programme revamp

Boody, an Australian underwear brand, has revamped its loyalty program, The Lounge, using Yotpo's technology. This collaboration involves the integration of Yotpo's reviews and loyalty solutions, enh...ancing Boody's customer engagement and rewards system.

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Revolution Beauty - Consumer Goods

Yotpo Loyalty & Referrals helped Revolution Beauty boost direct-to-consumer growth. The company built RevRewards, a tiered loyalty and referrals program, after listening to customer feedback. They pa...rtnered with Astound Commerce to re-platform on Salesforce Commerce Cloud. The program increased the average purchase rate by 234%. Revolution Beauty saw an 8x ROI and exceeded all financial goals with Yotpo's solution.

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Mignonne Gavigan - Apparel & Fashion

Yotpo Email & SMS helped Mignonne Gavigan after they struggled with Klaviyo. The brand faced poor onboarding, slow list warming, and weak segmentation with Klaviyo. Yotpo provided a dedicated CSM, fa...st onboarding, and smarter segmentation. Mignonne Gavigan saw better open rates, click-through rates, and conversions. Transparent pricing and strong support improved their customer engagement and results.

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ACAI - Apparel & Fashion

Yotpo helped ACAI boost sales by 76%. ACAI used Yotpo Reviews, SMS, and loyalty tools to collect customer feedback and drive referrals. The brand wanted to turn word-of-mouth into more sales and bett...er understand their customers. Yotpo's platform made it easy to gather reviews and use insights to improve products. ACAI saw strong growth and higher conversion rates after using Yotpo.

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goodr - Apparel & Fashion

Yotpo Loyalty helped goodr launch a loyalty program that fits their fun brand. The program boosted customer retention and increased repeat purchases. goodr saw a 4.6x increase in orders and a 57% rep...eat purchase rate. Customers who made three or more purchases grew by 81%. Sales from repeat customers rose by 38%. Loyalty data now shapes all of goodr’s marketing strategies.

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Miele - Consumer Electronics - Large

Yotpo Reviews helped Miele collect 45,000 global reviews and automate 90% of moderation. Miele targeted verified buyers with review requests, boosting trust and conversions. Shoppers who read reviews... saw a 29% higher purchase rate and a 34% increase in average order value. Automated moderation reduced customer service workload, letting teams focus on key issues. Miele scaled its direct-to-consumer business with Yotpo's review management tools.

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Introducing Yotpo Subscriptions!

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lightning

Peers used Yotpo for advertisement and engagement management

Yotpo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (34)
Custom Reports

3.99/5

Read Reviews (1042)
Analytics

3.85/5

Read Reviews (324)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (34)
Custom Reports

3.99/5

Read Reviews (1042)
Analytics

3.85/5

Read Reviews (324)

Software Failure Risk Guidance

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for Yotpo

Overall Risk Meter

Low Medium High

Top Failure Risks for Yotpo

Yotpo, Ltd Profile

Company Name

Yotpo, Ltd

Company Website

https://www.yotpo.com/

Year Founded

2011

HQ Location

33 West 19th Street, 5th floor, New York City, NY 10011, USA

Employees

251-500

Social

Financials

SERIES D