Yotpo Overview
This is a summary of the comprehensive capabilities and benefits of Yotpo based on over 6551 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Yotpo, Bazaarvoice, PowerReviews, Press Ganey, Okendo, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Yotpo is right for your needs? Our Cuspera AI engine can evaluate how Yotpo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Yotpo supports business activities such as:
- Advertisement
- Engagement Management
- Social Media Management
- Rating And Review Management
- Content Management
Yotpo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Brand Engagement, Increase Sales & Revenue, Improve ROI, etc. It can help manage these activities if you use Social Media Website Facebook etc. for these needs. As a solution, Yotpo's capabilities include Widgets, Personalization, Landing Page, etc.
Yotpo was founded in 2011. Consumer Goods Vertical is its biggest customer base.
Reviews
"Yotpo has been really crucial in getting our name out there and building trust with customers. Especially when it comes to skincare, authentic and reliable reviews are extremely important. " - Haley Polkes
Cuspera Reviews
14 buyers and buying teams have used Cuspera to assess how well Yotpo solved their Reviews and Reputation needs. Cuspera uses 6551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Yotpo.
Use Cases
Peers recommend Advertisement , Engagement Management , Social Media Management , as the business use cases that they have been most satisfied while using Yotpo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Advertisement with Social Media, Website, Facebook and Display Advertisement |
4.62/5 ★ |
"...Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. ..." Case Study Alkaline Herb Shop |
| Engagement Management with Website |
4.61/5 ★ |
"...It has improved our customer engagement and we have really gained insight into their journey on our site. ...." Peer review by Katie O., CEO, Apparel & Fashion |
| engaging and following up |
4.68/5 ★ |
"...Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. ..." Case Study Chubbies |
| Social Media Management with Social Media and Website |
4.46/5 ★ |
"...The ease of sharing on social media is also a huge advantage...." Peer review by Dan P., VP Brand Awareness |
| scheduling post to social media |
4.47/5 ★ |
"...395 days This cookie is created and read by the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms...." Case Study Beanilla |
| engaging on social media |
4.65/5 ★ |
"...The best part of the software is that not only does it collect reviews but it sends out the emails automatically and can post directly to social media...." Peer review by Dmitri S., Manager, Apparel & Fashion |
| social media analytics |
4.41/5 ★ |
"...Their suite of marketing tools will certainly upgrade your site and improve conversions, but make sure to use their analytics dashboard to get the best results afterward. ..." The Trellis Guide to the E-Commerce Customer Lifecycle Conversions |
| managing social media account |
1.52/5 ★ |
"...Using tools such as Yotpo, eCommerce merchants can easily get their hands on impactful UGC to post on their sites and social media accounts. ..." Boosting Holiday Sales: Three Powerful Selling Strategies |
| monitoring social media |
3.69/5 ★ |
"...(SEO) rankings and help companies monitor their social media channels...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Advertisement with Social Media, Website, Facebook and Display Advertisement |
4.62/5 ★ |
"...Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. ..." Case Study Alkaline Herb Shop |
|
| Engagement Management with Website |
4.61/5 ★ |
"...It has improved our customer engagement and we have really gained insight into their journey on our site. ...." Peer review by Katie O., CEO, Apparel & Fashion |
|
| engaging and following up |
4.61/5 ★ |
| Social Media Management with Social Media and Website |
4.46/5 ★ |
"...The ease of sharing on social media is also a huge advantage...." Peer review by Dan P., VP Brand Awareness |
|
| scheduling post to social media |
4.46/5 ★ |
| engaging on social media |
4.46/5 ★ |
| social media analytics |
4.46/5 ★ |
| managing social media account |
4.46/5 ★ |
| monitoring social media |
4.46/5 ★ |
52+ more Business Use Cases
Our AI advisor, Wyz, harnessed 6551 insights from peers and experts to help you assess how these Yotpo use cases fit your Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Yotpo has been really crucial in getting our name out there and building trust with customers. Especially when it comes to skincare, authentic and reliable reviews are extremely important. Testimonial By Haley Polkes |
|
Since the very early stages of using Yotpo we have seen very positive results. The dashboard is incredibly user-friendly, and the insights provide a clear understanding of how each feature of Yotpo adds monetary value to our business, which is very important. Testimonial By Heela Yang |
|
Customer photos provide us with a consistent, fresh stream of up-to-date and ever-changing content that inspires and excites potential customers. Testimonial By Danny Taing |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Haley Polkes Brand Manager Naturium |
Yotpo has been really crucial in getting our name out there and building trust with customers. Especially when it comes to skincare, authentic and reliable reviews are extremely important. Testimonial By Haley Polkes |
|
Heela Yang Co-Founder & CEO Sol de Janeiro |
Since the very early stages of using Yotpo we have seen very positive results. The dashboard is incredibly user-friendly, and the insights provide a clear understanding of how each feature of Yotpo adds monetary value to our business, which is very important. Testimonial By Heela Yang |
|
Danny Taing Founder & CEO Bokksu |
Customer photos provide us with a consistent, fresh stream of up-to-date and ever-changing content that inspires and excites potential customers. Testimonial By Danny Taing |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study United By BlueRead More |
|
Case Study NaturiumRead More |
|
Case Study GreatsRead More |
Frequently Asked Questions(FAQ)
for Yotpo
What is Yotpo?
What is Yotpo used for?
What are the top features of Yotpo?
Who uses Yotpo?
What are Yotpo alternatives?
Where is Yotpo located?
Popular Business Setting
for Yotpo
Top Industries
- Consumer Goods
- Health, Wellness and Fitness
- Sports
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Yotpo to Acquire customers and Enhance customer relationships
Yotpo Alternatives
Peer and Expert Opinion on Features
for Yotpo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (439) |
| Personalization | Read Reviews (196) |
| Landing page | Read Reviews (93) |
| bot | Read Reviews (70) |
| Feedback surveys | Read Reviews (53) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (439) |
| Personalization | Read Reviews (196) |
| Landing page | Read Reviews (93) |
| bot | Read Reviews (70) |
| Feedback surveys | Read Reviews (53) |
IT and Other Capabilities
for Yotpo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (139) |
| Data Import | Read Reviews (300) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (139) |
| Data Import | Read Reviews (300) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (440) |
| Phone Support | Read Reviews (21) |
| Email Support | Read Reviews (22) |
| Chat Support | Read Reviews (19) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (440) |
| Phone Support | Read Reviews (21) |
| Email Support | Read Reviews (22) |
| Chat Support | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Custom Reports | Read Reviews (1042) |
| Analytics | Read Reviews (324) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Custom Reports | Read Reviews (1042) |
| Analytics | Read Reviews (324) |
Software Failure Risk Guidance
?for Yotpo
Overall Risk Meter
Top Failure Risks for Yotpo
Vendor Profile Details
HQ Location
33 West 19th Street, 5th floor, New York City, NY 10011, USA
Employees
251-500
Social
Financials
SERIES D
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