Consumer Electronics Case Studies and Success Stories with Yotpo
CASE STUDY GoPro
Yotpo helped GoPro collect over 8,000 reviews in one year. GoPro wanted to reach more customers beyond action sports. They used Yotpo’s in-mail review form to get more genuine customer stories. The a...verage review rating was over 4 stars. GoPro now shows real customer experiences on their site, helping new shoppers feel confident.
Retail Case Studies and Success Stories with Yotpo
CASE STUDY DOMU Brands
Yotpo Reviews and Visual UGC helped DOMU Brands boost brand recognition and trust. DOMU moved to Magento Commerce 2 and split their brands into separate sites. They used Yotpo to collect over 12,000 ...customer photos and show real reviews and photos on their sites. Visitors who engaged with user-generated content spent twice as much time onsite. DOMU saw a 196% increase in conversion for those visitors.
Yotpo Loyalty & Referrals helped Ruohonjuuri, a retail chain, boost customer engagement. After switching from manual stamp cards to Yotpo's digital loyalty program, Ruohonjuuri made it easier for sho...ppers to earn points for reviews, photos, and videos. The brand saw a 350% increase in review collection within one month. Yotpo's analytics let Ruohonjuuri create more personal loyalty offers and better understand their customers. This improved both online and in-store experiences.
Yotpo helped Bob’s Discount Furniture improve customer experience using AI tools. Bob’s collected over 25,000 reviews in six months, creating a challenge to manage and analyze feedback. Yotpo’s Smart... Filters let shoppers quickly find reviews on topics they care about. Yotpo Insights helped Bob’s analyze feedback at scale. Bob’s saw fewer customer support requests and higher customer satisfaction from a better on-site experience.
Health, Wellness and Fitness Case Studies and Success Stories with Yotpo
CASE STUDY Jane Iredale
Yotpo helped Jane Iredale boost reviews by 112% and increase loyalty redemptions by 60%. Jane Iredale needed a modern loyalty and reviews platform to improve customer experience and data integration.... They migrated over 40,000 reviews to Yotpo in under 30 days. Yotpo enabled better data reporting, flexible customization, and new loyalty options. The brand saw stronger customer engagement and improved digital experiences.
Yotpo Reviews helped Huron, a men's personal care brand, double their review volume and reach a 9.8% conversion rate on product pages. Huron needed more reviews, better display options, and stronger ...shopper engagement. By switching to Yotpo, they used Smart Prompts, AI Summaries, and Smart Sorting, and improved email flows. These changes led to more reviews and higher conversions, building trust with shoppers. Huron outperformed industry benchmarks and saw more revenue per session from review readers.
Yotpo SMS helped EM Cosmetics connect with their community and stand out in the crowded beauty market. The brand used SMS, loyalty, and reviews to engage customers with fun messages and images. EM Co...smetics saw a 57x ROI from SMS campaigns. They kept their brand voice and built stronger customer relationships. The team trusted Yotpo because of past success with loyalty and reviews.
Yotpo Reviews helped Bubble double their review collection rate after switching from Okendo. Bubble faced challenges with limited features, manual reporting, and low support from their previous provi...der. Yotpo provided a dedicated customer success team, In-Mail technology, and SMS review requests. Bubble used Yotpo’s Google partnership to show reviews in Google Ads. Automated reporting made tracking easy. Bubble increased their review count and improved brand visibility.
Yotpo SMS and Loyalty helped Bangn Body boost Black Friday Cyber Monday results. The brand used SMS campaigns, segmentation, and loyalty data to target shoppers. They sent 5 SMS campaigns, achieving ...an average ROI of 10.87x and a 29.56x ROI on the first SMS. Their loyalty program delivered a 7.7x ROI, with redeemers spending 15% more on average. Bangn Body values Yotpo for seamless integration across SMS, loyalty, and reviews.
Yotpo Reviews and Visual UGC helped Bulk grow their brand and engage new audiences. Bulk used Yotpo to collect over 200,000 reviews across domains and more than 1,000 reviews per month per domain. Th...e company saw 30% year-over-year growth. Average time onsite increased by 150%. Yotpo's platform supported Bulk's expansion and improved customer trust with authentic user content.
Yotpo Reviews & UGC helped Stories & Ink boost conversion by 255% with customer content. The brand moved from retail to D2C to better understand customer needs. They used Yotpo to collect reviews, ph...otos, and videos, gaining direct feedback and insights. Stories & Ink now displays new content onsite, driving higher engagement. Their order-to-review rate reached 6%, well above the industry average.
Yotpo helped Just Ingredients grow their SMS subscriber list using On-Site Verification. The brand wanted to increase SMS opt-ins and improve subscriber quality. Yotpo optimized pop-ups and added dou...ble opt-in to stop fake numbers. Just Ingredients saw 92% more SMS opt-ins and 83% more SMS revenue from the new tool. The process also made it easier for real customers to sign up.
Yotpo helped Green People improve their online shopping experience. Green People used Yotpo reviews, custom questions, and smart filters to collect over 22,000 reviews. Shoppers can now find products... that fit their needs more easily. Customers are 48% more likely to return to the site. The average time spent onsite increased by 57.2%. Informative reviews and photos help buyers make better choices.
Yotpo Subscriptions helped The Elderberry Co. fix problems with support, loyalty integrations, and subscription management. The company had lost revenue and faced data gaps during past migrations wit...h other platforms. Yotpo made the switch easy, with no spreadsheets or business interruption. Real-time help and strong integration with Yotpo Loyalty and SMS improved customer engagement. Now, subscriptions are a strong and growing part of their revenue.
Yotpo SMS & Email helped Alkaline Herb Shop grow revenue by 20% month over month. The company used SMS to connect with customers and boost sales. They saw over 160x ROI from SMS campaigns. SMS messag...es recovered 33% of abandoned carts. The small team worked with Hawke Media to build their SMS marketing channel from scratch.
Yotpo Loyalty and SMS helped Musc Intime boost customer engagement. The brand switched from Loyoly to Yotpo to better connect their rewards program with SMS marketing. This integration led to a 6x in...crease in loyalty participation. Loyalty redeemers now have a 5x higher repeat purchase rate. Musc Intime also saw a 20x ROI from loyalty-focused SMS flows.
Yotpo helped Sol de Janeiro grow their D2C eCommerce channel. The brand wanted to boost sales and build a customer community on their own site. They used Yotpo to collect and show more customer revie...ws and photos. Yotpo’s platform let shoppers sort reviews by topics and see photos from real buyers. Sol de Janeiro saw a 58% increase in returning customers. Sales, orders, and profits all went up.
Yotpo helped Barefaced, a D2C skincare brand, reward loyal customers and build trust with new shoppers. Barefaced used Yotpo’s loyalty, reviews, and SMS solutions to create a seamless customer journe...y. The platform let them collect user-generated content and connect with customers in real time. Yotpo’s experts guided Barefaced as they grew fast with a small team. Barefaced set better business goals and kept loyalty incentives fresh with Yotpo’s support.
Yotpo SMS helped Wolfson Brands expand their SMS marketing worldwide. Wolfson Brands needed global compliance and better deliverability for their 19 health and wellness brands. Their old SMS provider... could not support compliance in different countries. Yotpo SMS offered easy compliance, automated SMS flows, and Shopify integration. Wolfson Brands now sends compliant messages globally and builds stronger customer relationships with SMS.
Yotpo Email helped Fat and the Moon increase customer retention by 100%. The brand faced challenges with growth after the COVID-19 boom and needed better support from their email provider. They switc...hed to Yotpo to consolidate their tech stack and improve retention marketing. The transition was seamless, and they reduced costs by 68%. Fat and the Moon now enjoys better support and higher retention with Yotpo's unified platform.
Yotpo Email helped Cannaray, a CBD and wellness brand, improve email deliverability and cut email spend by 50%. Cannaray faced strict ad restrictions and needed better automation and segmentation. Wi...th Yotpo, they refined their email strategy, improved sender reputation, and rebuilt acquisition flows. Results included a 12% increase in open rates, 14% growth in click rates, and a 42% increase in email revenue. The platform made it easier for their lean team to engage customers and drive revenue.
Food & Beverages Case Studies and Success Stories with Yotpo
CASE STUDY The Turmeric Co.
Yotpo Reviews and Loyalty helped The Turmeric Co. grow revenue by 600%. The company wanted to increase customer lifetime value and retention. They used Yotpo to collect and display reviews and to lau...nch a loyalty program called Turmeric Tokens. The program included 11 unique campaigns to engage customers. Yotpo’s platform integrated with Shopify and Meta, making it easy to automate review collection and showcase testimonials. The Turmeric Co. saw a big boost in customer engagement and loyalty.
Naked Harvest improved retention, achieving 60% savings with Yotpo Email, doubled ROI from Loyalty, and increased average order value among top-tier members.
Yotpo Subscriptions helped PROBAR fix their fragmented tech stack and improve customer retention. PROBAR used Yotpo's unified platform for subscriptions, loyalty, reviews, and SMS. The migration to Y...otpo was smooth and cost-effective. PROBAR combined loyalty and subscriptions to boost customer engagement. Yotpo's tools made subscription management easier and improved the customer experience. PROBAR now has better retention and a more complete view of their customers.
Hero Bread used Yotpo to build a customer-focused SMS marketing strategy. The company faced high customer acquisition costs and needed to turn buyers into loyal fans. Yotpo’s Reviews, UGC, and loyalt...y programs helped Hero Bread boost brand trust and reward repeat customers. With Wpromote, they launched personalized SMS campaigns to drive retention and direct sales. The result was fast SMS subscriber growth, strong loyalty program ROI, and steady revenue increases.
Yotpo Loyalty & Referrals helped Nuun boost customer retention and direct-to-consumer growth. Nuun faced low repeat purchases, with only 13% of shoppers buying more than once. They launched Nuun+, a ...tiered loyalty program rewarding subscriptions, reviews, and referrals. Over 70% of Nuun+ members made repeat purchases within six months. The program built brand trust and community, driving higher customer lifetime value.
Ripple Foods achieved significant success with Yotpo's subscriptions, launching in 0 weeks and gaining 0% of sales from subscriptions, with a higher average order value from subscribers.
Tenderly Rooted boosted customer retention and revenue using Yotpo's subscriptions and SMS/email marketing, achieving significant increases in customer lifetime value and SMS program ROI.
Yotpo helped Bokksu grow its Japanese snack subscription business. Bokksu wanted to engage existing customers and attract new ones. They used Yotpo for reviews, user-generated content, loyalty, and r...eferrals. Bokksu integrated Yotpo with Shopify, Klaviyo, and other tools. They saw a 35.3% decrease in bounce rate. Bokksu built a strong community and increased customer engagement.
Yotpo Loyalty helped Sneak boost repeat purchases and average order value. Sneak moved from a custom loyalty system to Yotpo to scale and engage more customers. They used features like receipt scanni...ng and exclusive product rewards. Repeat purchase rate rose by 23%. Loyalty redeemers had 4x higher repeat purchase rates. Average order value for loyalty users increased by 24%. 15% of customers joined the loyalty program.
Yotpo Loyalty helped Black Buffalo boost customer retention. The company switched from Smile.io to Yotpo to offer better rewards and omni-channel experiences. Loyalty members saw a 95% repeat purchas...e rate, up from 30% for non-engaged customers. Average order value for loyalty members increased by 51%. Annual purchases rose by 316%. Black Buffalo can now focus more on customer acquisition thanks to improved retention.
Yotpo and Black Crow AI helped ICON Meals boost revenue and grow their email and SMS lists. ICON Meals unified their SMS and email channels, making marketing easier and more connected. They saw 38% m...ore revenue from flows and a 47% higher pop-up conversion rate. Open rates increased by 25%. The company now uses AI-powered pop-ups and better identifies site visitors, leading to faster list growth and higher engagement.
Yotpo helped EXALT switch from Trustpilot to a self-service platform for reviews, loyalty, and SMS. EXALT needed better review moderation, loyalty programs, and SMS engagement that worked with Shopif...y. Yotpo Reviews let EXALT manage customer feedback and improve service. Yotpo Loyalty enabled a custom rewards page and boosted retention. Yotpo SMS gave new ways to reach customers and increased referrals. EXALT found Yotpo easy to use and praised the support team.
Yotpo helped St. Agrestis improve their email marketing results. The company wanted a more connected approach to customer data and unified email and loyalty programs. After a 3-week migration, they c...reated unique email journeys for different customer segments. St. Agrestis achieved a 58% average open rate and 11% conversion rate on early access drops. Opt out rates stayed low at 0.13%. The new system increased revenue and made the customer journey smoother.
Yotpo helped Beanilla improve their search ranking. Beanilla wanted to boost SEO and get more organic traffic. They used Yotpo’s Google partnership to add Rich Snippets and collect more reviews. Yotp...o’s automated moderation made review management easy. Beanilla saw a 20% increase in reviews and reached the first position in Google search results for 'Vanilla Beans.'
Apparel & Fashion Case Studies and Success Stories with Yotpo
CASE STUDY She’s Waisted
Yotpo SMS helped She’s Waisted grow SMS subscribers by 241%. The women’s shapewear brand needed a better way to reach customers as paid media costs rose. They chose Yotpo SMS for its strong features ...and expert support. With a dedicated strategist and integration with loyalty and reviews, She’s Waisted improved personalization and engagement. The brand saw major growth in subscribers and better customer retention.
Yotpo SMS helped Parks Project boost sales and connect with a younger audience. The brand used SMS and MMS to send updates about new products and sales. They used A/B testing to find the best message...s for their customers. Parks Project saw a 73x ROI from exclusive sale announcements. The team liked having SMS, loyalty, and referrals in one platform. Yotpo's support team helped them reach their goals and improve customer experience.
Yotpo helped ACAI boost sales by 76%. ACAI used Yotpo Reviews, SMS, and loyalty tools to collect customer feedback and drive referrals. The brand wanted to turn word-of-mouth into more sales and bett...er understand their customers. Yotpo's platform made it easy to gather reviews and use insights to improve products. ACAI saw strong growth and higher conversion rates after using Yotpo.
Yotpo SMSBump helped Jawns on Fire connect with customers using SMS and email. The brand wanted to reach shoppers outside their store and grow online sales. Their old email provider was hard to use a...nd not flexible. With Yotpo, they used a drag-and-drop editor and Canva integration to send on-brand emails. They also used segmentation for more personal messages. Jawns on Fire achieved a 106x ROI from SMS and email campaigns.
Yotpo helped Revelry improve the bridesmaid dress shopping experience. Revelry used Yotpo’s Smart Filters on product pages so shoppers could quickly find reviews about fit, quality, and style. This m...ade it easier for customers to trust the brand and make confident choices. 97.4% of customers interacted with Yotpo widgets before buying. Smart Filters saw a 60% engagement rate and a 7.6% conversion rate. Revelry’s shoppers now enjoy a more personalized and mobile-friendly experience.
PSD Underwear increased retention and customer engagement with Yotpo, achieving higher orders, ROI, and repeat purchases through personalized loyalty and SMS strategies.
Yotpo helped Crop Shop Boutique fix their loyalty program and improve customer retention. The brand faced problems with a clunky user experience and poor analytics from their old provider. Yotpo's pl...atform made it easy to track loyalty data, send dynamic SMS campaigns, and improve onsite reviews. Crop Shop Boutique saw a 95% year-over-year growth in customer lifetime value. They also increased their order-to-review ratio by 110%. The team saved time and got better support from Yotpo.
Yotpo helped Princess Polly unify their eCommerce experience. The brand used Yotpo’s reviews, loyalty, referrals, and SMS marketing tools. This integration led to a 15x loyalty ROI and a 64x SMS mark...eting ROI. Princess Polly saw a 498% increase in conversion after shoppers interacted with Yotpo review widgets. 50% of VIP loyalty members also subscribed to SMS. The solution supported Princess Polly’s global growth and improved customer retention.
Yotpo Loyalty helped Carve Designs boost customer engagement and retention. Carve Designs used Yotpo to make every shopper a loyalty member and ran targeted email and direct mail campaigns. Loyalty p...articipation grew from 1% to 8% in 90 days. Members placed 20% more orders, VIP average order value rose by 90%, and repeat purchases increased by 3.95 times. Carve Designs saw higher revenue, stronger email engagement, and better customer insights.
Yotpo Loyalty & Referrals helped LSKD make its loyalty program seamless in-store and online. LSKD used Novel wallet passes so shoppers could join and redeem rewards with a QR code at checkout. This m...ade sign-ups easy and boosted engagement. Weekly wallet pass scans grew from 20–40 to 200–300. LSKD captured more in-store data, grew its marketing database, and improved targeted email and SMS campaigns. Staff used store-level data to increase adoption and optimize in-store performance.
Yotpo’s AI Review Summary helped Perry Ellis improve its online shopping experience. The brand used the feature on select products to give shoppers quick, clear feedback. In just two weeks, Perry Ell...is saw a 25% increase in conversion rate and a 12% rise in revenue per session. The company rolled out the feature across all its brands to boost customer engagement and sales.
Yotpo helped PLAE build a custom loyalty and referrals program. PLAE wanted to increase repeat purchases as kids outgrew shoes. The new program used integrated loyalty pages and personalized emails. ...Members now get points for reselling shoes and referrals. PLAE saw a 2.7x higher repeat purchase rate and 26% higher annual LTV from loyalty members. The program delivered a 6x ROI and a 50% annual repeat purchase rate.
Yotpo helped Three Sisters Jewelry collect over 700 customer reviews. The brand struggled to get reviews with their old provider, even when offering discounts. Yotpo was easy to set up and manage, wh...ich was important for their small team. They used Yotpo’s education and support to improve their review collection strategy. Adding a dedicated SEO reviews page with Yotpo’s help made it easier for shoppers to find social proof.
Yotpo Reviews helped Princess Polly boost on-site conversion by 498%. The brand used Yotpo to collect and display customer reviews and photos, building trust and increasing buyer confidence. Princess... Polly leveraged insights from reviews to improve products, like adjusting dress lengths based on feedback. They also used Yotpo’s Google integrations to showcase reviews in ads. As a result, Princess Polly saw a 112% increase in average order value and collected over 300,000 reviews.
Yotpo helped Mool, a French period underwear brand, boost email subscribers by 15%. Mool switched to Yotpo to unify SMS and email marketing. The brand saw 1.5x higher open rates and improved delivera...bility. A Spin-to-Win pop-up drove a 10% conversion rate for new subscribers. Multi-channel welcome flows achieved a 13% conversion rate. Mool now saves time and sees better engagement with a connected marketing strategy.
Yotpo Reviews helped LSKD boost their review collection rate by 340%. LSKD switched from Okendo to Yotpo to get more customer feedback and improve retention. Yotpo’s Customer Success team helped LSKD... build a review and engagement strategy. By using Yotpo Reviews and SMS together, 39% of reviews came from text messages. The SMS review request flow delivered a 10x ROI. LSKD now collects over 1,000 reviews each week, up from 200-300.
Yotpo helped Helly Hansen boost online sales and customer engagement. Vaimo replatformed Helly Hansen to Magento 2 and added Yotpo for user-generated content. Helly Hansen saw an 11% order-to-review ...conversion rate. Online revenue grew by 45% year over year. Site traffic increased by 24%. Reviews per product also rose by 24%.
Yotpo Email & SMS helped Mignonne Gavigan after they struggled with Klaviyo. The brand faced poor onboarding, slow list warming, and weak segmentation with Klaviyo. Yotpo provided a dedicated CSM, fa...st onboarding, and smarter segmentation. Mignonne Gavigan saw better open rates, click-through rates, and conversions. Transparent pricing and strong support improved their customer engagement and results.
Yotpo SMS & Email helped American Hat Makers boost revenue by 80%. The company needed a faster way to reach customers as email was not converting well. They partnered with CURIO and used Yotpo to lau...nch an SMS strategy. This led to 97x ROI from the welcome flow, 35% month-over-month subscriber growth, and 12% conversion rate from SMS review requests. They also achieved 144x ROI on post-purchase upsell flows.
Yotpo helped Chubbies build strong customer relationships and boost sales. Chubbies used Yotpo to collect over 11,300 reviews and 700+ customer photos. More than 56% of sales now come from shoppers w...ho interact with Yotpo widgets. The team of 55 at Chubbies used Yotpo's reviews, loyalty, and analytics tools to compete with much larger companies. Chubbies saw an 11.4% conversion rate among shoppers who engaged with Yotpo widgets.
Yotpo helped Ministry of Supply double their referral revenue by adding a loyalty program. The company wanted a better way to reward loyal customers and encourage referrals. They used Yotpo to create... a loyalty program with VIP perks like expedited shipping and concierge access. This new program built stronger customer relationships and increased engagement. As a result, highly engaged VIP customers accounted for 52% of referrals.
Yotpo’s Visual Marketing Suite helped Medelita collect and display customer photos across their site. Medelita wanted to build a sense of community and show social proof with user-generated content. ...They used Yotpo to gather photos from Instagram, reviews, and a photo contest. After adding UGC galleries, Medelita saw a 15% increase in conversion rate on category pages. Over 100 customer photos were uploaded in just one week.
Yotpo helped Cupshe grow in the US market. Cupshe used Yotpo to collect real customer reviews in English. This built trust with new shoppers. US website traffic went up by 83%. US sales increased by ...101%. Cupshe got over 146,000 reviews. Shoppers who read reviews spent 99.5% longer on the site and had a 10% higher average order value.
Yotpo helped Greats collect and display user-generated content like reviews and photos. Greats used Yotpo’s Custom Review Forms to get feedback about shoe sizing and improve the customer experience. ...40% of site visitors engaged with on-site UGC. About 60% of buyers interacted with UGC before making a purchase. Greats saw higher conversion rates and better customer service with Yotpo.
Yotpo Loyalty helped goodr launch a loyalty program that fits their fun brand. The program boosted customer retention and increased repeat purchases. goodr saw a 4.6x increase in orders and a 57% rep...eat purchase rate. Customers who made three or more purchases grew by 81%. Sales from repeat customers rose by 38%. Loyalty data now shapes all of goodr’s marketing strategies.
Yotpo Loyalty & Referrals helped ThirdLove relaunch their loyalty program. ThirdLove focused on making rewards simple and easy to use. In 9 months, they saw a 4.22% increase in overall RPR. The loyal...ty program reached 19% participation. Redeemers spent over $10 million. Average orders per user rose by 65%, and average revenue per user increased by 56%.
Yotpo Loyalty helped Muscle Republic boost customer retention and purchase frequency. The brand created a rewards program with tiers, creative point-earning options, and a refer-a-friend feature. Cus...tomers found the points system easy to use, leading to strong positive feedback. Muscle Republic saw a 17x ROI from the program. Loyalty members spent $364 more on average and had a 60% higher repeat purchase rate than non-members.
Yotpo’s Dynamic Product Ads helped Yandy boost Facebook ad results. Yandy used customer reviews and ratings in ads to target shoppers who visited or abandoned their site. The new ads tripled click-th...rough rates and cut cost per click by 72%. Return on ad spend increased by 78%. Yandy saw 70% more sales from ads with customer content.
Homegrown brand nat'v Basics achieved a 33% increase in orders and 40% cost savings using Yotpo Email, boosting their sustainability-focused fashion business.
Yotpo Insights helped Adore Me analyze 61,000 customer reviews and identify 452 key topics. The AI-powered tool saved the team 20 hours each month by automating review analysis. Adore Me used these i...nsights to improve products and make better business decisions. The platform also helped them spot product issues and new business opportunities. Adore Me enhanced their customer experience and efficiency with Yotpo.
Yotpo helped Steve Madden consolidate their tech stack by replacing Bazaarvoice, Olapic, and CrowdTwist with a single platform for reviews, visual marketing, and loyalty. Steve Madden needed a flexib...le, innovative eCommerce partner to unify their customer experience. Yotpo enabled a seamless transition to Shopify Plus, reducing complexity and improving support. The result was a fully integrated customer experience, a 57% increase in reviews collected, and higher mobile conversions and engagement with user-generated content.
Yotpo Subscriptions helped Til You Collapse give customers more control over their subscriptions. The brand switched from a provider with rigid terms that caused high churn and support tickets. With ...Yotpo, they launched two subscription clubs and used SMS and reviews to boost engagement. Customers now have flexible options and need less support. The new system increased customer return rates and made the club a top seller.
Yotpo helped Pace Athletic boost engagement and sales. Pace used Yotpo's loyalty and reviews platform to connect loyalty with user-generated content. This led to a 264% year-over-year increase in rev...enue from loyalty. Repeat purchase rate rose by 25%, and redeemers spent 70% more than non-redeemers. On-site conversion from reviews increased by 167%. Pace also saw more cross-category sales and higher customer retention.
Yotpo’s AI Review Summary helped Perry Ellis improve their online shopping experience. The brand used the feature on select products to give shoppers quick, structured feedback. In just two weeks, Pe...rry Ellis saw a 25% increase in conversion rate and a 12% rise in revenue per session. The company then rolled out the feature across all its brands to boost customer engagement and sales.
Computer Software Case Studies and Success Stories with Yotpo
CASE STUDY Shopify Hardware
Shopify Hardware used Yotpo Reviews to collect customer feedback for product development. Shopify needed a way to gather insights on a global scale about their POS terminals and accessories. Yotpo Re...views let them ask custom questions and analyze feedback with advanced reporting tools. This helped Shopify improve their hardware, make better business decisions, and support R&D teams. Shopify collected reviews from businesses worldwide to guide new product features and updates.
Consumer Goods Case Studies and Success Stories with Yotpo
CASE STUDY HomeWorx
Yotpo Loyalty & Referrals helped HomeWorx, a home fragrance brand, grow its D2C channel. HomeWorx launched a tiered loyalty and referrals program with Yotpo’s support. The program included punch card... campaigns, VIP tiers, and rewards for social follows. HomeWorx saw a 25% increase in retention rate and an 11x ROI in the first 90 days. Their referral conversion rate reached 2.5%, beating the 1.5% industry benchmark.
Yotpo Reviews helped Slumber Cloud improve their customer experience. Before, customers struggled to find helpful reviews, and the support team got too many questions. With Yotpo’s Smart Filters and ...Reviews Carousel, customers can now search reviews by details like weight and temperature. The support team answers fewer questions. Slumber Cloud collected 17,000 reviews and made their site easier to use. The new Reviews widget and layout boosted engagement and made shopping smoother.
Yotpo helped Soko Glam build a unique loyalty and referrals program using VIP tiers. Soko Glam wanted to stand out in the crowded beauty industry. They used Yotpo's features to offer exclusive reward...s for top shoppers. In 6 months, customers took over 170,000 program actions, with VIP shoppers redeeming rewards 20 times more often than average. Soko Glam saw a 7X return on investment since launching the program.
Dossier increased revenue by 20% using SMS marketing through Yotpo, enhancing customer retention and achieving significant subscriber growth and higher conversion rates.
Yotpo helped DIME Beauty boost customer retention. DIME used Yotpo's Reviews, Loyalty & Referrals, and SMS tools to personalize communication and identify loyal customers. They saw a 38% increase in ...repeat purchase rate, now above 55%. Personalized post-purchase upsell flows delivered 130x ROI, and abandoned cart flows for loyalty members brought over 300x ROI. DIME now finds it easy to segment and engage their best customers.
Yotpo helped Corelle, a leading U.S. kitchenware brand, boost retention and purchase frequency. Corelle needed an email platform with strong SMS features to streamline marketing. They switched to Yot...po just before Black Friday, launching both channels quickly with expert support. After the move, Corelle saw a 53% year-over-year increase in email revenue. They now use data-driven automations and A/B testing to improve engagement, with SMS conversion rates at 0.48% and click rates at 9.25%.
Yotpo helped Under The Canopy boost their Google search ranking and site conversions. The brand used Yotpo’s in-mail technology and review incentives to get more customer reviews. They created a revi...ews page and used Google rich snippets to show star ratings in search results. Under The Canopy reached the top spot on Google for ‘organic cotton sheets.’ They saw a 13.7% order-to-review rate and a 4.7x higher on-site conversion rate.
Yotpo Email helped frank body improve their email marketing. The brand faced problems with hard-to-edit templates and poor segmentation. Yotpo offered one platform for email, SMS, and reviews, plus s...trong Shopify integration. After switching, frank body saw an 84.5x ROI from email and a 245x ROI from SMS. Their welcome email flow had a 61% open rate and a 21.7% conversion rate. They also collected over 31,000 reviews with an average 4.75-star rating.
Yotpo helped Emma Bridgewater modernize their online store. The brand moved to Shopify Plus and used Yotpo for reviews and visual UGC. This made the shopping journey smoother and showed off customer ...passion. Emma Bridgewater saw a 75% lift in average time on site. Shoppers who interacted with UGC had an 11.3% conversion rate. The company collected over 30,000 reviews.
Yotpo Reviews helped Redline Steel collect over 245,000 reviews and 18,300 photos. The company used these reviews on Google search, their website, and social media to build trust and boost sales. Red...line Steel saw a 60% decrease in cost per acquisition. Conversion rates increased by more than 14%. The brand became a leader in custom home decor by using user-generated content.
Yotpo helped Bella Luna Toys build trust with customers by collecting and showing reviews and photos on their Shopify site. The founder wanted to make the website look like bigger brands and needed s...ocial proof. Yotpo was easy to add and let them display real customer feedback. Bella Luna Toys got over 5,100 reviews with a 4.89 average star rating. Their conversion rate went up by 15% after using Yotpo.
Yotpo Loyalty & Referrals helped Revolution Beauty boost direct-to-consumer growth. The company built RevRewards, a tiered loyalty and referrals program, after listening to customer feedback. They pa...rtnered with Astound Commerce to re-platform on Salesforce Commerce Cloud. The program increased the average purchase rate by 234%. Revolution Beauty saw an 8x ROI and exceeded all financial goals with Yotpo's solution.
Yotpo Loyalty & Referrals helped Moroccanoil revamp their loyalty program. The brand wanted a more strategic partner and a seamless rewards experience. Yotpo enabled flexible campaigns and integrated... rewards at checkout. Moroccanoil launched the new program in six weeks. 45% of loyalty members made 2 or more purchases in the first 90 days. Members who redeemed rewards had 2.2x higher customer lifetime value.
Yotpo helped MVMT build trust with shoppers by collecting over 30,000 five-star reviews and answering 1,350 customer questions. MVMT used Yotpo's reviews and Q&A features to give buyers real feedback... from past customers. This helped increase trust and confidence in buying watches online. MVMT saw more shopper engagement and better purchasing experiences with Yotpo's easy-to-use platform.
Yotpo helped Brooklinen collect over 25,000 five-star reviews. Brooklinen used Yotpo’s review requests, coupons, and upsell features to boost customer engagement and repeat purchases. The platform ma...de it easy for customers to leave feedback, building trust and loyalty. Brooklinen saw a big increase in on-site conversion and used customer feedback to improve service. The brand now gets hundreds of reviews every day, helping them stand out in a crowded market.
Yotpo SMS helped ALT Fragrances boost revenue when email and Facebook ads lost effectiveness after iOS privacy changes. ALT Fragrances made SMS their main marketing channel with Yotpo's expert suppor...t. The team set up key SMS flows and campaign cadences. ALT Fragrances saw a 48x return on investment from SMS. They also increased their SMS list growth month over month.
Yotpo Reviews helped Simba Sleep collect over 200,000 customer reviews. Simba Sleep needed a way to stand out in the crowded online mattress market and show social proof. Yotpo made it easy for shopp...ers to leave and filter reviews. The customer success team at Yotpo guided Simba Sleep to improve their review strategy. Simba Sleep used these reviews in marketing and to improve products. Customer feedback became a key part of their business growth.
Yotpo helped Blenders Eyewear use social proof in Facebook Dynamic Product Ads. The challenge was to scale their brand with cost-effective ads using user-generated content. With Yotpo, they added cus...tomer reviews and star ratings to their ads. This led to a 62% increase in return on ad spend, 2x higher click-through rates, and a 38% decrease in cost per acquisition. Blenders Eyewear saw better engagement and stronger ad performance.
Yotpo helped Campus Protein reach more millennials with Instagram ads. The company wanted to use customer reviews on social media to connect with students. Yotpo let them turn reviews into Instagram ...ads and share them on Facebook and Twitter. Campus Protein collected 8,300 reviews. Their Yotpo Instagram ads had double the click-through rate of regular ads and a 45% lower average cost per acquisition.
Yotpo Loyalty & Referrals helped Makesy build a creative loyalty program for small business customers. Makesy switched from LoyaltyLion to Yotpo to get more features and flexibility. They launched Ma...kesy Perks, a tiered loyalty program, and MakerPro, an annual membership. The new program offers rewards like exclusive discounts, secret sales, and free products. Makesy’s loyalty program now drives retention and builds a strong B2B community.
Yotpo helped Living Proof collect and use customer reviews and data. Living Proof wanted to drive more traffic to their own website and build trust with shoppers. DEG used Yotpo and Salesforce to gat...her actionable customer data. Living Proof saw a 135% increase in average time on site, gained 3,000 new reviews in six months, and had a 1.6x increase in conversion rate. Customer feedback now builds credibility and helps Living Proof connect with buyers.
Sports Case Studies and Success Stories with Yotpo
CASE STUDY Leatherman
Yotpo helped Leatherman improve their online shopping experience. Leatherman used Yotpo to collect over 22,000 reviews and build a shoppable visual gallery. The new platform increased click-through r...ates on the gallery by 12%. Shoppers were 48% more likely to return to the site after seeing user-generated content. Leatherman now has better communication with customers and more useful feedback on their products.
Yotpo helped POPFLEX boost repeat purchases and social media engagement. POPFLEX used Yotpo to launch a custom rewards program on Shopify Plus. The program drove 8x ROI in three months. Over 5% of on...site purchases came from referrals. Customers who engaged on social media made 72.6% more purchases. Referred customers had 2.9x higher lifetime value.
Other Industry Case Studies and Success Stories with Yotpo
CASE STUDY Trinity Road
Yotpo helped Trinity Road boost revenue and improve customer retention. After switching from Stamped.io back to Yotpo, Trinity Road saw better SEO, higher conversions, and happier customers. Their lo...yalty program drove $5.27 million in revenue and increased repeat purchase rate from 15% to 55%. Customer engagement reached 22%, and order to review rate hit 4%. Trinity Road credits Yotpo for making their customer service workflow smoother and their marketing more effective.
Yotpo helped Dakine boost customer engagement and sales. Dakine used Yotpo to collect and show reviews and Q&A on product pages. This built trust and a strong brand community. Shoppers who engaged wi...th Yotpo content were 152% more likely to buy. Dakine saw a 20% increase in average order value and a 71% rise in average time on site.
Yotpo Email helped Lucent Globe fix deliverability issues and simplify their marketing. The team switched from a complex, expensive ESP to Yotpo for better support and strategy. Lucent Globe saw a 73...% increase in total revenue and 75% growth in repeat customers in 6 months. Their average order value grew by 55%. A gamified subscriber campaign drove a 13% opt-in rate. Multi-message campaigns reached an 86% open rate with engaged subscribers.
Yotpo Email helped Nerdy Ink cut email marketing costs by 60%. The company switched from Klaviyo due to high prices and poor support. Yotpo provided smooth migration, strong onboarding, and a dedicat...ed customer success manager. Nerdy Ink grew their email list by 30% and achieved over 92x ROI on email marketing. Their click-through rate increased from 2% to 3.75%. SMS and email are now managed together for better results.
Yotpo Loyalty & Referrals helped Best Choice Products boost conversions and customer loyalty. BCP wanted to reward loyal shoppers and drive referrals. They launched a rewards program with points for ...purchases and social actions. Customers could easily refer friends and earn more rewards. The program led to a 7.06x higher conversion rate for referred visitors and a 40% increase in lifetime value. Each referral share generated 7.69 clicks, bringing more high-value customers to BCP.
Australian underwear brand Boody taps Yotpo tech for The Lounge loyalty programme revamp
Boody, an Australian underwear brand, has revamped its loyalty program, The Lounge, using Yotpo's technology. This collaboration involves the integration of Yotpo's reviews and loyalty solutions, enh...ancing Boody's customer engagement and rewards system.
