LogMeIn Central Overview

LogMeIn Central allows remote monitoring and management of devices. Remote access is deployed, systems are kept up-to-date, and routine tasks are automated.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Contract Management, as the business use cases that they have been most satisfied with while using LogMeIn Central.

Other use cases:

  • Engagement Management
  • Groups Management
  • Conference Call Management
  • Rating And Review Management
  • Workflow Management
  • Performance Management
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using LogMeIn Central.

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Improve Stakeholder Relations
  • Scale Best Practices
See all business priorities See less business priorities

LogMeIn Central Use-Cases and Business Priorities: Customer Satisfaction Data

LogMeIn Central works with different mediums / channels such as Website.

LogMeIn Central's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and LogMeIn Central support capabilities include Email Support, 24/7 Support, Phone Support, etc. also LogMeIn Central analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Makes it possible to put users and machines into groups and then manage the groups...." Peer review by Mike P

Peer review evidence (same sources as the product rating summary)

"...This helps us support the end users when they encounter problems without having to rely on them to describe the problems they are having...." Peer review by Technician in Information Technology
"...A recent account update has brought many of the standard Pro features to LogMeIn Central like file sharing, screen sharing, remote printing and the like...." Peer review by Vin Campbell, IT Director, Sahadi Fine Foods
"...With the added cost has come ZERO additional features, so it's frustrating to renew our contract every year knowing that they are getting more and we are only getting the same...." Peer review by Director in Information Technology

LogMeIn Central, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogMeIn Central

Top Industries

  • Information Technology and Services
  • Computer Software
  • Accounting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

LogMeIn Central is popular in Information Technology And Services, Computer Software, and Accounting and is widely used by Small Business, Mid Market, and Enterprise.

LogMeIn Central Customer wins, Customer success stories, Case studies

What makes LogMeIn Central ideal for Helpdesk Management?

How can LogMeIn Central enhance your Collaboration process?

How can LogMeIn Central enhance your Contract Management process?

How does LogMeIn Central facilitate Engagement Management?

Why is LogMeIn Central the best choice for Groups Management?

11 buyers and buying teams have used Cuspera to assess how well LogMeIn Central solved their Reviews and Reputation needs. Cuspera uses 1323 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Integrated Partner Solutions - Information Technology And Services - Small

LogMeIn Resolve helps Integrated Partner Solutions automate engineering processes. The company uses document management workflows to secure engineering data. LogMeIn Resolve is vital for their busine...ss success. They eliminate data reentry and extra file copies. This creates a single source of truth for their clients.

Read more →

RPG Crouch Chapman LLP - Accounting - Medium

LogMeIn Resolve helped RPG Crouch Chapman LLP modernize IT support. The accounting firm tested the remote support tool under stress before choosing it. With LogMeIn Resolve, they gained full visibili...ty and control over their IT infrastructure. The platform made IT management easier and more efficient. RPGCC now supervises all devices from one easy-to-use dashboard.

Read more →

BPP Education Group - Education - Large

LogMeIn Resolve helped BPP Education Group support 2,700 users worldwide. The university needed a single remote IT support tool during the pandemic. After testing LogMeIn Resolve, BPP standardized it... across all campuses. The platform offers stable connections and easy use for staff and students. BPP now delivers high IT standards globally with simplified integration.

Read more →

Cobb Technologies - Information Technology And Services - Medium

GoTo Connect and LogMeIn Resolve helped Cobb Technologies manage phone systems and deliver remote support. Cobb Technologies, a leading copier dealer in Virginia, serves over 9,000 clients with offic...e technology and consultancy services. The company needed to grow its managed services division. Easy deployment and responsive support enabled Cobb Technologies to provide high service levels to clients.

Read more →

Law School Admission Council (LSAC) - Education - Medium

LogMeIn Rescue helped the Law School Admission Council (LSAC) cut average support session times from over 40 minutes to under 10 minutes for candidates and 20 minutes for administrators. LSAC also re...duced software installation time from 4 hours to just 20–30 minutes. The switch to Rescue saved LSAC thousands of dollars each year. The tool's fast remote access and easy session start improved the support experience for both users and technicians.

Read more →

360 Orthodontics - Medical Devices

LogMeIn Resolve helped 360 Orthodontics improve remote support for dental imaging equipment. Before, they needed to send technicians on-site, which was slow and costly. With LogMeIn Resolve's camera ...sharing, they now fix equipment issues much faster. The tool is easy to use and affordable, making customer support better.

Read more →

Frequently Asked Questions(FAQ)

for LogMeIn Central

What is LogMeIn Central used for?

LogMeIn Central is a Reviews and Reputation Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Helpdesk Management, Collaboration and Contract Management .

What are the top features of LogMeIn Central?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of LogMeIn Central.

Who uses LogMeIn Central?

LogMeIn Central is used by Information Technology And Services, Computer Software and Accounting among other industries.

What are LogMeIn Central alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for LogMeIn Central.

Where is LogMeIn Central located?

LogMeIn Central is headquartered at 320 Summer Street, Boston, MA 02210.
lightning

Peers used LogMeIn Central for helpdesk management and collaboration

LogMeIn Central Competitors

LogMeIn Central Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Custom Reports

3.95/5 ★

Read Reviews (69)
Analytics

3.54/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Custom Reports

3.95/5 ★

Read Reviews (69)
Analytics

3.54/5 ★

Read Reviews (19)

Software Failure Risk Guidance

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for LogMeIn Central

Overall Risk Meter

Low Medium High

Top Failure Risks for LogMeIn Central

Logmein Inc News

Product

GoTo Transforms AI Into a Strategic Partner for IT Teams With Latest Innovations for LogMeIn Solutions

GoTo has introduced significant AI-driven enhancements to its LogMeIn Resolve and LogMeIn Rescue products. These updates include agentic AI for automated issue resolution, real-time device insights, and enhanced security features. The innovations aim to transform IT workflows by integrating AI as a strategic partner, enabling IT teams to operate more efficiently and securely.

Read more →
Partnership

GoTo Launches New LogMeIn Partner Network -

GoTo has launched the LogMeIn Partner Network to support IT resellers, MSPs, and GSIs. This network offers AI-driven solutions like LogMeIn Resolve and Rescue, expert support, training, co-marketing opportunities, and partner rewards. The initiative aims to enhance partner success and expand GoTo's presence in the IT partner ecosystem.

Read more →
Partnership

GoTo Creates New LogMeIn Partner Network to Specifically Serve MSPs, GSIs, and Resellers

GoTo has launched the LogMeIn Partner Network to provide tailored support, incentives, and training for MSPs, VARs, GSIs, and resellers. This new program aims to address the specific needs of partners working with LogMeIn products, offering resources like product training, certifications, and co-marketing opportunities. The initiative seeks to enhance partner growth and competitiveness in the market.

Read more →
Partnership

GoTo reinvents the channel: Meet the new LogMeIn Partner Network

GoTo has launched the LogMeIn Partner Network, focusing on AI-driven solutions for IT resellers, MSPs, and GSIs. This network enhances tools like LogMeIn Resolve and Rescue, emphasizing proactive endpoint management and Zero Trust security. The initiative, led by VP Steve Shattuck, includes tiered rewards and training to transform resellers into experts. The network aims to foster collaboration and growth, positioning GoTo as a forward-thinking partner.

Read more →

Logmein Inc Profile

Company Name

Logmein Inc

Company Website

//logmein.com

Year Founded

2003

HQ Location

320 Summer Street, Boston, MA 02210

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO