LogMeIn Central Overview

LogMeIn Central allows remote monitoring and management of devices. Remote access is deployed, systems are kept up-to-date, and routine tasks are automated.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Contract Management, as the business use cases that they have been most satisfied with while using LogMeIn Central.

Other use cases:

  • Engagement Management
  • Groups Management
  • Conference Call Management
  • Rating And Review Management
  • Workflow Management
  • Performance Management
  • Measuring Customer Satisfaction
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using LogMeIn Central.

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Improve Stakeholder Relations
  • Scale Best Practices
See all business priorities See less business priorities

LogMeIn Central Use-Cases and Business Priorities: Customer Satisfaction Data

LogMeIn Central works with different mediums / channels such as Website.

LogMeIn Central's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and LogMeIn Central support capabilities include Email Support, 24/7 Support, Phone Support, etc. also LogMeIn Central analytics capabilities include Custom Reports, and Analytics.

Reviews

"...LogMeIn Central is used by all employees in our service group to manage workstations and servers...." Peer review by Derek Schroeder, Service Manager, Accellis Technology Group

LogMeIn Central, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogMeIn Central

Top Industries

  • Information Technology and Services
  • Computer Software
  • Accounting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

LogMeIn Central is popular in Information Technology And Services, Computer Software, and Accounting and is widely used by Small Business, Mid Market, and Enterprise.

LogMeIn Central Customer wins, Customer success stories, Case studies

How does LogMeIn Central facilitate Helpdesk Management?

How can LogMeIn Central enhance your Collaboration process?

How does LogMeIn Central facilitate Contract Management?

What solutions does LogMeIn Central provide for Engagement Management?

Why is LogMeIn Central the best choice for Groups Management?

11 buyers and buying teams have used Cuspera to assess how well LogMeIn Central solved their Reviews and Reputation needs. Cuspera uses 1323 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Adviser Services Holdings Limited (ASHL Group) - Financial Services - financial services

ASHL Group is a financial advisory services firm in the UK. They needed to support many employees working from home. They used LogMeIn Resolve to provide remote IT support. This helped their IT team ...work more efficiently and effectively. The solution also allowed them to monitor devices and fix problems before they became bigger issues.

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Integrated Partner Solutions - Information Technology And Services - Information Technology and Services

LogMeIn Resolve helps Integrated Partner Solutions automate engineering processes. The company uses document management workflows to secure engineering data. LogMeIn Resolve is vital for their busine...ss success. They eliminate data reentry and extra file copies. This creates a single source of truth for their clients.

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Evalueserve - Information Technology And Services - Information Technology and Services

LogMeIn Rescue helped Evalueserve maintain a 95% SLA during the global shift to remote work. The company faced challenges providing secure remote IT support for employees and clients worldwide. Rescu...e enabled seamless troubleshooting, multi-platform integration, and strong security controls. The solution reduced ticket resolution bandwidth and improved operational efficiency. Employees stayed connected and satisfied with reliable, secure remote support.

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Lenovo - Consumer Electronics - Consumer Electronics

LogMeIn Rescue helped Lenovo cut handle time and service delivery time, saving about $1 million per year. Lenovo uses Rescue in every contact center worldwide to support computers, tablets, and smart...phones. The Rescue API lets Lenovo manage agents globally without manual changes. The easy interface helps Lenovo add and train new users fast. Lenovo plans to use Rescue Lens in its mobile app for remote hardware troubleshooting.

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Fordham University - Education - Education

Rescue helped Fordham University solve remote IT support challenges for over 4,000 faculty and staff. The university needed a secure, privacy-focused solution for distributed computers. Rescue's on-d...emand, permission-based remote support met these needs. Fordham IT now resolves about 40% of desktop support incidents with Rescue. Same-day resolution rates jumped from 40% to 75%, cutting response times from days to immediate.

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BPP Education Group - Education - Education

LogMeIn Resolve helped BPP Education Group support 2,700 users worldwide. BPP needed a single IT support tool for remote work during the pandemic. They chose LogMeIn Resolve for its easy connectivity... and onboarding. The platform lets IT connect to any device for staff and students. BPP now keeps high IT standards for its global network.

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Frequently Asked Questions(FAQ)

for LogMeIn Central

What is LogMeIn Central used for?

LogMeIn Central is a Reviews and Reputation Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Helpdesk Management, Collaboration and Contract Management .

What are the top features of LogMeIn Central?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of LogMeIn Central.

Who uses LogMeIn Central?

LogMeIn Central is used by Information Technology And Services, Computer Software and Accounting among other industries.

What are LogMeIn Central alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for LogMeIn Central.

Where is LogMeIn Central located?

LogMeIn Central is headquartered at 320 Summer Street, Boston, MA 02210.
lightning

Peers used LogMeIn Central for helpdesk management and collaboration

LogMeIn Central Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Custom Reports

3.95/5 ★

Read Reviews (69)
Analytics

3.54/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Custom Reports

3.95/5 ★

Read Reviews (69)
Analytics

3.54/5 ★

Read Reviews (19)

Software Failure Risk Guidance

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for LogMeIn Central

Overall Risk Meter

Low Medium High

Top Failure Risks for LogMeIn Central

Logmein Inc News

Partnership

GoTo Creates New LogMeIn Partner Network to Specifically Serve MSPs, GSIs, and Resellers

GoTo has launched the LogMeIn Partner Network to provide tailored support, incentives, and training for MSPs, VARs, GSIs, and resellers. This new program aims to address the specific needs of partners working with LogMeIn products, offering resources like product training, certifications, and co-marketing opportunities. The initiative seeks to enhance partner growth and competitiveness in the market.

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Partnership

GoTo launches new LogMeIn Partner Network to drive MSP growth | ChannelPro

GoTo has launched the LogMeIn Partner Network, a new channel initiative aimed at boosting growth for IT partners and managed service providers (MSPs). This program provides access to GoTo's LogMeIn portfolio, including solutions like LogMeIn Resolve and Rescue, and offers tools, incentives, and resources to support resellers, MSPs, and global systems integrators. The initiative includes co-marketing opportunities, training, and tiered incentives to drive demand and revenue growth.

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Partnership

GoTo Launches New LogMeIn Partner Network -

GoTo has launched the LogMeIn Partner Network to support IT resellers, MSPs, and GSIs. This network offers AI-driven solutions like LogMeIn Resolve and Rescue, expert support, training, co-marketing opportunities, and partner rewards. The initiative aims to enhance partner success and expand GoTo's presence in the IT partner ecosystem.

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Partnership

GoTo reinvents the channel: Meet the new LogMeIn Partner Network

GoTo has launched the LogMeIn Partner Network, focusing on AI-driven solutions for IT resellers, MSPs, and GSIs. This network enhances tools like LogMeIn Resolve and Rescue, emphasizing proactive endpoint management and Zero Trust security. The initiative, led by VP Steve Shattuck, includes tiered rewards and training to transform resellers into experts. The network aims to foster collaboration and growth, positioning GoTo as a forward-thinking partner.

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Logmein Inc Profile

Company Name

Logmein Inc

Company Website

//logmein.com

Year Founded

2003

HQ Location

320 Summer Street, Boston, MA 02210

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO