TargetBay Overview

TargetBay empowers eCommerce businesses to enhance their marketing strategies through targeted email campaigns and SMS automation. It ensures high email deliverability, crucial for maximizing customer engagement. By automating customer reviews and reward systems, TargetBay helps businesses boost conversion rates and improve customer retention. This comprehensive approach supports over 4,240 brands, integrating seamlessly with existing eCommerce platforms. The platform's capabilities are particularly beneficial for businesses aiming to leverage customer feedback and rewards to drive growth and maintain a strong brand reputation.

Use Cases

Customers recommend Engagement Management, Rating And Review Management, Advertisement, as the business use cases that they have been most satisfied with while using TargetBay.

Other use cases:

  • Sending & Publishing Communications
  • Ad Retargeting
  • Loyalty Management
  • Campaign Management
  • Workflow Management
  • Helpdesk Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TargetBay.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Scale Best Practices
  • Grow Market Share
  • Reduce Bounce
  • Improve Efficiency
See all business priorities See less business priorities

TargetBay Use-Cases and Business Priorities: Customer Satisfaction Data

TargetBay works with different mediums / channels such as E-Mail. Social Media. Website etc.

TargetBay's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and TargetBay support capabilities include Phone Support, Email Support, Chat Support, etc. also TargetBay analytics capabilities include Custom Reports, and Analytics.

Reviews

"Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our c...ustomers to write reviews. Pricing is affordable." - Chad B

TargetBay, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

TargetBay offers ecommerce email marketing software and marketing automation tools. Highly targeted email campaigns, user-generated content collection, and visitor retargeting are facilitated by its features.

Popular Business Setting

for TargetBay

Top Industries

  • Consumer Goods
  • Retail
  • Mechanical or Industrial Engineering

Popular in

  • Small Business
  • Mid Market

TargetBay is popular in Consumer Goods, Retail, and Mechanical Or Industrial Engineering and is widely used by Small Business, and Mid Market,

TargetBay Customer wins, Customer success stories, Case studies

What Are the key features of TargetBay for Engagement Management?

How does TargetBay facilitate Rating And Review Management?

How can TargetBay optimize your Sending & Publishing Communications Workflow?

What solutions does TargetBay provide for Ad Retargeting?

35 buyers and buying teams have used Cuspera to assess how well TargetBay solved their Reviews and Reputation needs. Cuspera uses 1095 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
TargetBay testimonial

Chad B

Founder & CEO

total tea

Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable. Testimonial By Chad B
TargetBay testimonial

Stacy R

Co-Founder & CEO

tinte cosmetics

BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, but we found it challenging to send emails without b...ouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay.

Testimonial By Stacy R
TargetBay testimonial

Elina F

Founder & CEO

elina organics

I have been running Elina Organics since 1998. I have faced several challenges improving traffic to my website and also improving sales conversion over the last 2 decades. I finally found TargetBay and I have a solution for all my needs. It's an excellent all-in-one for reviews, email & SMS marketi...ng, and retargeting ads. I can confidently say that TargetBay is a trustworthy Klaviyo alternative after using it for more than 6 months now.

Testimonial By Elina F
CUSTOMERS TESTIMONIALS
TargetBay testimonial

Chad B

Founder & CEO

total tea

Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable. Testimonial By Chad B
TargetBay testimonial

Stacy R

Co-Founder & CEO

tinte cosmetics

BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, but we found it challenging to send emails without b...ouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay.

Testimonial By Stacy R
TargetBay testimonial

Elina F

Founder & CEO

elina organics

I have been running Elina Organics since 1998. I have faced several challenges improving traffic to my website and also improving sales conversion over the last 2 decades. I finally found TargetBay and I have a solution for all my needs. It's an excellent all-in-one for reviews, email & SMS marketi...ng, and retargeting ads. I can confidently say that TargetBay is a trustworthy Klaviyo alternative after using it for more than 6 months now.

Testimonial By Elina F

Divers Supply - Sports

Divers Supply wanted to grow their online business and become the top scuba gear supplier. They faced challenges like limited email reach and abandoned carts. Using BayEngage from TargetBay, they gre...w their email list and used advanced segmentation for targeted campaigns. This led to a $55,000 monthly revenue increase and $71,456 recovered from abandoned carts. Weekly sales increased by $5,939. Divers Supply is now the #1 scuba gear supplier in the USA.

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Elina Organics - Health, Wellness And Fitness

Elina Organics, an organic skincare brand, faced challenges with sales conversions and online presence. They partnered with BayEngage to improve their email and SMS marketing. BayEngage implemented p...op-up workflows and automated email and SMS campaigns. This led to $103,734 in sales from email marketing and $151,474 from SMS marketing. They also gained 5,783 new email subscribers monthly. These efforts helped Elina Organics grow their subscriber base and increase sales significantly.

Read more →

Hometown Mobility - Healthcare

Hometown Mobility faced challenges with low website traffic, poor conversion rates, and lack of customer engagement. They used BayReviews to send automated review request emails, which generated over... 400 reviews in a week. This increased their organic traffic by 432%. BayReviews also implemented abandoned cart emails and custom pop-ups, improving email subscriptions by 30%. These solutions enhanced customer engagement and satisfaction.

Read more →

TarpsNow - Home & Garden

TarpsNow faced challenges with their previous review platform, Yotpo, including insufficient product reviews and low conversion rates. They switched to TargetBay BayReviews to improve their review ma...nagement. Within 60 days, they collected over 210 new reviews, an increase from 287 reviews in the previous year. This led to an 18% rise in organic traffic and a 2% improvement in conversion rates. The new system also enhanced customer trust and engagement, solidifying TarpsNow's reputation in the tarps and covers industry.

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GoodState - Health, Wellness And Fitness

GoodState wanted to improve customer engagement and increase referral revenue. They switched from Smile.io to BayRewards for their loyalty program. BayRewards helped them integrate with Shopify and p...rovided tools for email and SMS marketing. In 90 days, GoodState achieved $51,807 in referral revenue. They also improved purchase frequency and customer engagement.

Read more →

Tinte Cosmetics - Cosmetics

Tinte Cosmetics faced email deliverability issues that hindered their marketing efforts. They partnered with BayEngage to resolve these challenges. BayEngage implemented pop-ups, email automation, an...d domain warm-up strategies. This led to a 60% increase in email open rates within three months. Tinte Cosmetics now effectively reaches and engages with its customers.

Read more →

TargetBay's Webinar on Unlocking Growth: How to Boost eCommerce Sales with Reviews and Rewards

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Frequently Asked Questions(FAQ)

for TargetBay

What is TargetBay used for?

TargetBay is a Reviews and Reputation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Rating And Review Management and Advertisement .

What are the top features of TargetBay?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of TargetBay.

Who uses TargetBay?

TargetBay is used by Consumer Goods, Retail and Mechanical Or Industrial Engineering among other industries.

What are TargetBay alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for TargetBay.

Where is TargetBay located?

TargetBay is headquartered at 7000 Central Pkwy, Atlanta, Georgia 30328, US.
lightning

Peers used TargetBay for engagement management and rating and review management

TargetBay Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (1)
Custom Reports

4.30/5 ★

Read Reviews (132)
Analytics

4.18/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (1)
Custom Reports

4.30/5 ★

Read Reviews (132)
Analytics

4.18/5 ★

Read Reviews (15)

Software Failure Risk Guidance

?

for TargetBay

Overall Risk Meter

Low Medium High

Top Failure Risks for TargetBay

TargetBay, Inc Profile

Company Name

TargetBay, Inc

Company Website

//targetbay.com

HQ Location

7000 Central Pkwy, Atlanta, Georgia 30328, US

Employees

1-10

Social

Financials

PRIVATE