TargetBay Overview

TargetBay empowers eCommerce businesses to enhance their marketing strategies through targeted email campaigns and SMS automation. It ensures high email deliverability, crucial for maximizing customer engagement. By automating customer reviews and reward systems, TargetBay helps businesses boost conversion rates and improve customer retention. This comprehensive approach supports over 4,240 brands, integrating seamlessly with existing eCommerce platforms. The platform's capabilities are particularly beneficial for businesses aiming to leverage customer feedback and rewards to drive growth and maintain a strong brand reputation.

Use Cases

Customers recommend Engagement Management, Rating And Review Management, Advertisement, as the business use cases that they have been most satisfied with while using TargetBay.

Other use cases:

  • Sending & Publishing Communications
  • Ad Retargeting
  • Loyalty Management
  • Campaign Management
  • Workflow Management
  • Helpdesk Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TargetBay.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Scale Best Practices
  • Grow Market Share
  • Reduce Bounce
  • Improve Efficiency
See all business priorities See less business priorities

TargetBay Use-Cases and Business Priorities: Customer Satisfaction Data

TargetBay works with different mediums / channels such as E-Mail. Social Media. Website etc.

TargetBay's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and TargetBay support capabilities include Phone Support, Email Support, Chat Support, etc. also TargetBay analytics capabilities include Custom Reports, and Analytics.

Reviews

"I have been running Elina Organics since 1998. I have faced several challenges improving traffic to my website and also improving sales conversion over the last 2 decades. I finally found TargetBay and I have a solution for all my needs. It's an exc...ellent all-in-one for reviews, email & SMS marketing, and retargeting ads. I can confidently say that TargetBay is a trustworthy Klaviyo alternative after using it for more than 6 months now." - Elina F

TargetBay, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

TargetBay offers ecommerce email marketing software and marketing automation tools. Highly targeted email campaigns, user-generated content collection, and visitor retargeting are facilitated by its features.

Popular Business Setting

for TargetBay

Top Industries

  • Consumer Goods
  • Retail
  • Mechanical or Industrial Engineering

Popular in

  • Small Business
  • Mid Market

TargetBay is popular in Consumer Goods, Retail, and Mechanical Or Industrial Engineering and is widely used by Small Business, and Mid Market,

Comprehensive Insights on TargetBay Use Cases

What solutions does TargetBay provide for Engagement Management?

What Are the key features of TargetBay for Rating And Review Management?

How does TargetBay address your Sending & Publishing Communications Challenges?

How does TargetBay facilitate Ad Retargeting?

35 buyers and buying teams have used Cuspera to assess how well TargetBay solved their Reviews and Reputation needs. Cuspera uses 1095 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
TargetBay testimonial

Elina F

Founder & CEO

elina organics
I have been running Elina Organics since 1998. I have faced several challenges improving traffic to my website and also improving sales conversion over the last 2 decades. I finally found TargetBay and I have a solution for all my needs. It's an excellent all-in-one for reviews, email & SMS marketi...ng, and retargeting ads. I can confidently say that TargetBay is a trustworthy Klaviyo alternative after using it for more than 6 months now.

Testimonial By Elina F
TargetBay testimonial

Stacy R

Co-Founder & CEO

tinte cosmetics
BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, but we found it challenging to send emails without b...ouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay.

Testimonial By Stacy R
TargetBay testimonial

Chad B

Founder & CEO

total tea
Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable. Testimonial By Chad B
CUSTOMERS TESTIMONIALS
TargetBay testimonial

Elina F

Founder & CEO

elina organics
I have been running Elina Organics since 1998. I have faced several challenges improving traffic to my website and also improving sales conversion over the last 2 decades. I finally found TargetBay and I have a solution for all my needs. It's an excellent all-in-one for reviews, email & SMS marketi...ng, and retargeting ads. I can confidently say that TargetBay is a trustworthy Klaviyo alternative after using it for more than 6 months now.

Testimonial By Elina F
TargetBay testimonial

Stacy R

Co-Founder & CEO

tinte cosmetics
BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, but we found it challenging to send emails without b...ouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay.

Testimonial By Stacy R
TargetBay testimonial

Chad B

Founder & CEO

total tea
Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable. Testimonial By Chad B

Case Studies

Consumer Electronics

CASE STUDY BCH Technologies

TargetBay Reviews helped BCH Technologies collect more customer reviews and show them on their Shopify store. They used automated review requests and gave coupons to get more feedback. Review widgets... and Google integration made reviews easy to find. BCH Technologies saw 6X higher revenue from review-driven coupon campaigns. They collected 2,544 reviews and influenced over 2,800 orders. This built trust and helped them grow sales.

Read more →
Sports

CASE STUDY ProRollers

ProRollers, a leader in bat rolling and glove conditioning, faced challenges in setting up an online store and automating email marketing. They partnered with BayEngage to improve their online presen...ce and automate email marketing. BayEngage implemented pop-ups, automated email workflows, and targeted campaigns. This led to $54,094 in sales from email automation, 9,332 new email subscribers, and $43,986 recovered from abandoned carts. ProRollers significantly increased their sales and established a strong email subscriber base.

Read more →
Health, Wellness and Fitness

CASE STUDY Earths Elements

TargetBay’s all-in-one marketing platform helped Earths Elements grow faster. They used BayEngage for email and SMS, and BayReviews for customer feedback. After switching from Mailchimp, they saw a 5...3% increase in order volume and a 17% rise in revenue from July to December year-over-year. Email open rates jumped from 15% to 27%, an 80% improvement. They achieved a 6x ROI from email and a 15x ROI from reviews over four years.

Read more →
Health, Wellness and Fitness

CASE STUDY Supplement Hunt

TargetBay helped Supplement Hunt collect more reviews and boost customer trust. They used automated review requests, email, and SMS campaigns. Supplement Hunt collected 5,752 product reviews and 9,88...2 site reviews. They grew their SMS subscriber list to 17,609. Customer engagement increased 3X after switching to TargetBay. Google review syndication improved their brand visibility.

Read more →
Health, Wellness and Fitness

CASE STUDY Total Tea

Total Tea faced challenges in building a loyal customer base and increasing subscription revenue. They partnered with TargetBay to enhance their eCommerce efforts. Using BayEngage, they implemented e...mail and SMS marketing automation. This led to $43,095 in email revenue in 90 days and $8,583 in SMS revenue in 30 days. They also quadrupled their email subscribers in six months. Additionally, they saw a 36% increase in subscription purchases and collected 940 product reviews in 60 days.

Read more →

CASE STUDY Canna-Pet

Canna-Pet faced challenges in building an organic reputation and improving search engine rankings. They used TargetBay's BayReviews to automate review requests, sending targeted emails to customers a...fter product delivery. This led to a 40% increase in product reviews and a $75.62 increase in order value. The strategy also improved their search keyword rankings and increased organic traffic, enhancing their online presence.

Read more →

Video

TargetBay's Webinar on Unlocking Growth: How to Boost eCommerce Sales with Reviews and Rewards

Video Thumbnail

Frequently Asked Questions(FAQ)

for TargetBay

What is TargetBay used for?

TargetBay is a Reviews and Reputation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Rating And Review Management and Advertisement .

What are the top features of TargetBay?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of TargetBay.

Who uses TargetBay?

TargetBay is used by Consumer Goods, Retail and Mechanical Or Industrial Engineering among other industries.

What are TargetBay alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for TargetBay.

Where is TargetBay located?

TargetBay is headquartered at 7000 Central Pkwy, Atlanta, Georgia 30328, US.
lightning

Peers used TargetBay for engagement management and rating and review management

TargetBay Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (1)
Custom Reports

4.30/5 ★

Read Reviews (132)
Analytics

4.18/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (1)
Custom Reports

4.30/5 ★

Read Reviews (132)
Analytics

4.18/5 ★

Read Reviews (15)

Software Failure Risk Guidance

?

for TargetBay

Overall Risk Meter

Low Medium High

Top Failure Risks for TargetBay

TargetBay, Inc Profile

Company Name

TargetBay, Inc

Company Website

//targetbay.com

HQ Location

7000 Central Pkwy, Atlanta, Georgia 30328, US

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE