Customer stories

Product Business Settings

TargetBay is popular in Consumer Goods, Retail, and Mechanical Or Industrial Engineering industries and is widely used by Small Business, Mid Market.

TargetBay Product Overview

TargetBay empowers eCommerce businesses to enhance their marketing strategies through targeted email campaigns and SMS automation. It ensures high email deliverability, crucial for maximizing customer engagement. By automating customer reviews and reward systems, TargetBay helps businesses boost conversion rates and improve customer retention. This comprehensive approach supports over 4,240 brands, integrating seamlessly with existing eCommerce platforms. The platform's capabilities are particularly beneficial for businesses aiming to leverage customer feedback and rewards to drive growth and maintain a strong brand reputation.

How satisfied the customers are with TargetBay use-cases

Reviews

"BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, bu...t we found it challenging to send emails without bouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay." - Stacy R
"Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our c...ustomers to write reviews. Pricing is affordable." - Chad B

TargetBay Customer Insights, Testimonials and Case Studies

How can TargetBay optimize your Engagement Management Workflow?

What benefits does TargetBay offer for Rating And Review Management?

How does TargetBay facilitate Sending & Publishing Communications?

How does TargetBay address your Ad Retargeting Challenges?

What is TargetBay used for?

TargetBay is a Reviews and Reputation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Rating And Review Management and Advertisement .

What are the top features of TargetBay?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of TargetBay.

Who uses TargetBay?

TargetBay is used by Consumer Goods, Retail and Mechanical Or Industrial Engineering among other industries.

What are TargetBay alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for TargetBay.

Where is TargetBay located?

TargetBay is headquartered at 7000 Central Pkwy, Atlanta, Georgia 30328, US.

35 buyers and buying teams have used Cuspera to assess how well TargetBay solved their Reviews and Reputation needs. Cuspera uses 1095 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
TargetBay testimonial

Stacy R

Co-Founder & CEO

tinte cosmetics

BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, but we found it challenging to send emails without b...ouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay.

Testimonial By Stacy R
TargetBay testimonial

Chad B

Founder & CEO

total tea

Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable. Testimonial By Chad B
TargetBay testimonial

Elina F

Founder & CEO

elina organics

I have been running Elina Organics since 1998. I have faced several challenges improving traffic to my website and also improving sales conversion over the last 2 decades. I finally found TargetBay and I have a solution for all my needs. It's an excellent all-in-one for reviews, email & SMS marketi...ng, and retargeting ads. I can confidently say that TargetBay is a trustworthy Klaviyo alternative after using it for more than 6 months now.

Testimonial By Elina F
CUSTOMERS TESTIMONIALS
TargetBay testimonial

Stacy R

Co-Founder & CEO

tinte cosmetics

BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, but we found it challenging to send emails without b...ouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay.

Testimonial By Stacy R
TargetBay testimonial

Chad B

Founder & CEO

total tea

Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our customers to write reviews. Pricing is affordable. Testimonial By Chad B
TargetBay testimonial

Elina F

Founder & CEO

elina organics

I have been running Elina Organics since 1998. I have faced several challenges improving traffic to my website and also improving sales conversion over the last 2 decades. I finally found TargetBay and I have a solution for all my needs. It's an excellent all-in-one for reviews, email & SMS marketi...ng, and retargeting ads. I can confidently say that TargetBay is a trustworthy Klaviyo alternative after using it for more than 6 months now.

Testimonial By Elina F

Locker Room Direct - Retail - Small

TargetBay's AI Email Agent helped Locker Room Direct launch 10 personalized team campaigns from one email template. The tool automated hero images, headlines, and product sets for each sports team. T...his cut campaign production time and removed manual work. Locker Room Direct delivered relevant, fan-specific emails fast. The solution improved accuracy and reduced errors in email marketing.

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Divers Supply - Sports - Medium

BayEngage from TargetBay helped Divers Supply boost email revenue by $55,000 per month. The company used automation, segmentation, and pop-ups to grow their email list and send targeted campaigns. We...ekly sales increased by $5,939 through personalized email marketing. Abandoned cart emails recovered $71,456 monthly. Divers Supply became the top scuba gear supplier in the USA with these ecommerce email solutions.

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GoodState - Health, Wellness And Fitness

GoodState wanted to improve customer engagement and increase referral revenue. They switched from Smile.io to BayRewards for their loyalty program. BayRewards helped them integrate with Shopify and p...rovided tools for email and SMS marketing. In 90 days, GoodState achieved $51,807 in referral revenue. They also improved purchase frequency and customer engagement.

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TarpsNow - Home & Garden

TarpsNow faced challenges with their previous review platform, Yotpo, including insufficient product reviews and low conversion rates. They switched to TargetBay BayReviews to improve their review ma...nagement. Within 60 days, they collected over 210 new reviews, an increase from 287 reviews in the previous year. This led to an 18% rise in organic traffic and a 2% improvement in conversion rates. The new system also enhanced customer trust and engagement, solidifying TarpsNow's reputation in the tarps and covers industry.

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Earths Elements - Health, Wellness And Fitness

TargetBay’s all-in-one marketing platform helped Earths Elements grow faster. They used BayEngage for email and SMS, and BayReviews for customer feedback. After switching from Mailchimp, they saw a 5...3% increase in order volume and a 17% rise in revenue from July to December year-over-year. Email open rates jumped from 15% to 27%, an 80% improvement. They achieved a 6x ROI from email and a 15x ROI from reviews over four years.

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BCH Technologies - Consumer Electronics

TargetBay Reviews helped BCH Technologies collect more customer reviews and show them on their Shopify store. They used automated review requests and gave coupons to get more feedback. Review widgets... and Google integration made reviews easy to find. BCH Technologies saw 6X higher revenue from review-driven coupon campaigns. They collected 2,544 reviews and influenced over 2,800 orders. This built trust and helped them grow sales.

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TargetBay's Webinar on Unlocking Growth: How to Boost eCommerce Sales with Reviews and Rewards

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Peers used TargetBay for engagement management and rating and review management

TargetBay Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5

Read Reviews (1)
Custom Reports

4.30/5

Read Reviews (132)
Analytics

4.18/5

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5

Read Reviews (1)
Custom Reports

4.30/5

Read Reviews (132)
Analytics

4.18/5

Read Reviews (15)

Software Failure Risk Guidance

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for TargetBay

Overall Risk Meter

Low Medium High

Top Failure Risks for TargetBay

TargetBay, Inc Profile

Company Name

TargetBay, Inc

Company Website

//targetbay.com

HQ Location

7000 Central Pkwy, Atlanta, Georgia 30328, US

Employees

1-10

Social

Financials

PRIVATE