AfterShip Overview

AfterShip enhances customer loyalty with automated shipping and branded tracking. Brands benefit from proactive messaging and seamless returns experiences.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using AfterShip.

Other use cases:

  • Social Media Analytics
  • Customer Feedback Management
  • Contact List Management
  • Order Management
  • Lead Tracking
  • Lifetime Value Management
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AfterShip.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Brand Engagement
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
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AfterShip Use-Cases and Business Priorities: Customer Satisfaction Data

AfterShip works with different mediums / channels such as Website, and E-Mail,

AfterShip's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc.

Reviews

"...In addition, the operation of AfterShip is completely automatic, from importing tracking numbers, emailing customers with updates from their tracking information,......" Peer review by Jason C, Business Administrator

AfterShip, Metrilo, CartStack, Spotler, Cart2Cart, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AfterShip

Top Industries

  • Retail
  • Computer & Network Security
  • Design

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

AfterShip is popular in Retail, Computer & Network Security, and Design and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on AfterShip Use Cases

How efficiently Does AfterShip manage your Engagement Management?

Aftership Engagement Management facilitates customer engagement through personalized tracking updates, branded tracking pages, and post-delivery follow-ups. This platform also enables businesses to analyze shipping performance and tracking page engagement through dashboards and reports. The system's capabilities are limited to tracking and post-sale engagement; it does not offer pre-sale customer engagement features.
"...Direct customers to your site for tracking and further engagement after sales. ..." Branded Tracking Page

How can AfterShip optimize your Communication Management Workflow?

Aftership automates customer communication regarding order tracking information, including email and SMS notifications. The system imports tracking numbers and customer information to send updates on delivery status. Aftership has several configuration options to personalize the customer experience. However, the system has limitations in its tracking accuracy and the cost of SMS messages is high.
"...In addition, the operation of AfterShip is completely automatic, from importing tracking numbers, emailing customers with updates from their tracking information,......" Peer review by Jason C, Business Administrator

Why is AfterShip the best choice for Helpdesk Management?

What makes AfterShip ideal for Social Media Analytics?

Why is AfterShip the best choice for Customer Feedback Management?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well AfterShip solved their E-Commerce Software needs. Cuspera uses 1142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Video

Foster Loyalty with AfterShip Tracking

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Frequently Asked Questions(FAQ)

for AfterShip

What is AfterShip used for?

AfterShip is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of AfterShip?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of AfterShip.

Who uses AfterShip?

AfterShip is used by Retail, Computer & Network Security and Design among other industries.

What are AfterShip alternatives?

Metrilo, CartStack, Spotler and Cart2Cart are popular alternatives for AfterShip.

Where is AfterShip located?

AfterShip is headquartered at Shenzhen, Shenzhen 518000, CN.
lightning

Peers used AfterShip for engagement management and communication management

AfterShip Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.73/5

Read Reviews (17)
Custom Reports

4.73/5

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.73/5

Read Reviews (17)
Custom Reports

4.73/5

Read Reviews (70)

Software Failure Risk Guidance

?

for AfterShip

Overall Risk Meter

Low Medium High

Top Failure Risks for AfterShip

AfterShip Profile

Company Name

AfterShip

Company Website

https://www.aftership.com/

HQ Location

Shenzhen, Shenzhen 518000, CN

Employees

1-10

Social

Financials

SERIES A