AfterShip Overview
This is a summary of the comprehensive capabilities and benefits of AfterShip based on over 1142 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
AfterShip, Metrilo, CartStack, Spotler, Cart2Cart, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if AfterShip is right for your needs? Our Cuspera AI engine can evaluate how AfterShip fits your specific business needs, industry, and context. Get your personalized assessment report today.
AfterShip supports business activities such as:
- Engagement Management
- Communication Management
- Helpdesk Management
- Social Media Analytics
- Customer Feedback Management
AfterShip can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Efficiency, Improve Brand Engagement, etc. It can help manage these activities if you use Website and E-Mail for these needs. As a solution, AfterShip's capabilities include Alerts: Popups & Notifications, Dashboard, Widgets, etc.
AfterShip Retail Vertical is its biggest customer base.
Reviews
"...Engage customers with proactive delivery updates...." Delivery Notifications
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well AfterShip solved their E-Commerce Software needs. Cuspera uses 1142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using AfterShip.
Use Cases
Peers recommend Engagement Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using AfterShip.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Website |
4.59/5 ★ |
"...Engage customers with proactive delivery updates...." Delivery Notifications |
| engaging and following up |
4.57/5 ★ |
"...From the app s dashboard, you can keep track of all your products and follow up with your suppliers in case of any delays or misplacements in real time. ..." AfterShip Review 2018 Track All Your Shipments With This App |
| Communication Management with E-Mail and Website |
4.80/5 ★ |
"...Love this app, it automatically emails my customers and informs them of delivery information, it saves me about 4 hours a week in processing tracking emails...." Peer review by Trevor O'Connell, CEO, Movie Fan Shope |
| sending & publishing communications |
4.57/5 ★ |
"...This handles all of our tracking #'s really well and send out SMS messages to our customers when their order is shipped, in transit, out for delivery, or delivered...." Peer review by Alex J., Owner, Health, Wellness and Fitness |
| tracking & monitoring communications |
4.78/5 ★ |
"...Marketed as an international brand with demand all over the world, it was hard to monitor all the tracking information...." Soundbrenner Customer Story |
| Helpdesk Management with Website |
4.21/5 ★ |
"...The App has made the process of tracking shipments 1 click link easy for website pages without additional support help r ... ..." Customer Reviews |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Website |
4.59/5 ★ |
"...Engage customers with proactive delivery updates...." Delivery Notifications |
|
| engaging and following up |
4.59/5 ★ |
| Communication Management with E-Mail and Website |
4.80/5 ★ |
"...Love this app, it automatically emails my customers and informs them of delivery information, it saves me about 4 hours a week in processing tracking emails...." Peer review by Trevor O'Connell, CEO, Movie Fan Shope |
|
| sending & publishing communications |
4.80/5 ★ |
| tracking & monitoring communications |
4.80/5 ★ |
| Helpdesk Management with Website |
4.21/5 ★ |
"...The App has made the process of tracking shipments 1 click link easy for website pages without additional support help r ... ..." Customer Reviews |
|
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1142 insights from peers and experts to help you assess how these AfterShip use cases fit your E-Commerce Software needs.
Frequently Asked Questions(FAQ)
for AfterShip
What is AfterShip used for?
What are the top features of AfterShip?
Who uses AfterShip?
What are AfterShip alternatives?
Where is AfterShip located?
Popular Business Setting
for AfterShip
Top Industries
- Retail
- Computer & Network Security
- Design
Popular in
- Small Business
- Large Enterprise
- Mid Market
Peers used AfterShip to Enhance customer relationships and Acquire customers
AfterShip Alternatives
Peer and Expert Opinion on Features
for AfterShip
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (46) |
| Dashboard | Read Reviews (24) |
| Widgets | Read Reviews (16) |
| Auto update | Read Reviews (10) |
| Personalization | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (46) |
| Dashboard | Read Reviews (24) |
| Widgets | Read Reviews (16) |
| Auto update | Read Reviews (10) |
| Personalization | Read Reviews (8) |
IT and Other Capabilities
for AfterShip
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (90) |
| Data Export | Read Reviews (91) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (90) |
| Data Export | Read Reviews (91) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (19) |
| 24/7 Support | Read Reviews (248) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (19) |
| 24/7 Support | Read Reviews (248) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (70) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (70) |
Software Failure Risk Guidance
?for AfterShip
Overall Risk Meter
Top Failure Risks for AfterShip
Vendor Profile Details
Company Name
AfterShip
Company Website
https://www.aftership.com/HQ Location
Shenzhen, Shenzhen 518000, CN
Employees
1-10
Social
Financials
SERIES A
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