AfterShip: Product updates, Customer stories, and Insights | 2026 Cuspera

AfterShip Tracking helped Miss to Mrs Box improve their post-purchase experience. The company wanted more control over shipment notifications and tracking pages. AfterShip's integration with 900+ car...riers and drag-and-drop design tools let their marketing team work faster. 45% of store visits now come from AfterShip tracking pages. 25% of sales are attributed to these pages. The click-through rate on product recommendations is 6.5%. Miss to Mrs Box uses AfterShip to show the right products at each stage of wedding planning.
Show More..

AfterShip helped Gymshark manage over 1,000,000 monthly shipments by consolidating carrier data in one place. Gymshark used AfterShip's shipment tracking software to improve visibility and efficiency... across all carriers. The solution integrated with Shopify and allowed easy onboarding of new carriers. Customer care teams reduced WISMO ticket response times. Gymshark now reviews carrier performance and scales operations more easily during peak times.
Show More..

AfterShip Returns helped Marc Nolan cut time spent on returns by 97%. The retail brand automated its returns process, moving from manual spreadsheets to a streamlined portal. Integration with Shopify... made it easy to generate return labels and track requests. The team now spends just one hour on returns, freeing up time for growth. Exchanges doubled compared to refunds, improving customer satisfaction.
Show More..

AfterShip Tracking helped Mous improve their post-purchase experience. Mous struggled to manage delivery data from 10 carriers and faced high WISMO ticket rates. AfterShip's easy integration and dash...board reduced WISMO tickets by 54%. Lead times in Canada dropped by 82%, from 2 weeks to 2.5 days. Mous used data insights to choose better carriers and save money. Customers gave more positive feedback after Mous improved communication with AfterShip.
Show More..

AfterShip Tracking helped Pura Vida improve their post-purchase experience. Pura Vida needed better communication with customers after sales, especially through SMS and push notifications. AfterShip ...Tracking offered these features and easy integration with over 1,000 carriers. This made shipping more efficient and let Pura Vida update customers with accurate delivery times. As a result, Pura Vida saw a 5% increase in customer satisfaction score and fewer customer service calls.
Show More..

AfterShip Protection helped a hip-hop jewelry brand cut communication time by 97%. The brand resolved over 60% of claims on the same day. Before, slow claims and third-party handling hurt customer sa...tisfaction. AfterShip Protection gave the brand full control over claims and improved customer retention. The brand now covers 4,000+ shipments per month with AfterShip Protection.
Show More..