AfterShip Overview

AfterShip enhances customer loyalty with automated shipping and branded tracking. Brands benefit from proactive messaging and seamless returns experiences.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using AfterShip.

Other use cases:

  • Social Media Analytics
  • Customer Feedback Management
  • Contact List Management
  • Order Management
  • Lead Tracking
  • Lifetime Value Management
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AfterShip.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Brand Engagement
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
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AfterShip Use-Cases and Business Priorities: Customer Satisfaction Data

AfterShip works with different mediums / channels such as Website. and E-Mail.

AfterShip's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and AfterShip support capabilities include Email Support, 24/7 Support, Chat Support, etc. also AfterShip analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Customers receiving emails regarding tracking!...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...Start engaging with customers after sales!..." Soundbrenner Customer Story
"...Use your email address to send out delivery notifications to customers. ..." Delivery Notifications
"...The App has made the process of tracking shipments 1 click link easy for website pages without additional support help r ... ..." Customer Reviews

AfterShip, Prisync, ShopBase, Delighted platform, Rithum Marketing Solutions, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AfterShip

Top Industries

  • Retail
  • Computer & Network Security
  • Design

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

AfterShip is popular in Retail, Computer & Network Security, and Design and is widely used by Small Business, Large Enterprise, and Mid Market.

AfterShip Customer wins, Customer success stories, Case studies

How can AfterShip optimize your Engagement Management Workflow?

What benefits does AfterShip offer for Communication Management?

How does AfterShip address your Helpdesk Management Challenges?

How can AfterShip enhance your Social Media Analytics process?

What makes AfterShip ideal for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well AfterShip solved their E-Commerce Software needs. Cuspera uses 1142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Wish - Retail - Large

San Francisco, USA

Wish used AfterShip Tracking to improve shipping visibility for over 1,000,000 monthly shipments. The platform needed accurate tracking data to manage merchant performance and reward reliable partner...s. AfterShip’s API gave Wish real-time insights into shipping, helping reduce delivery issues and boost customer satisfaction. Unified tracking information strengthened Wish’s relationships with both customers and merchants.

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Splash Wines - Food & Beverages - Small

USA

AfterShip Tracking helped Splash Wines improve wine delivery communications. The company saw a 15% reduction in returns during peak season. Email open rates reached 79.5% and click-through rates hit ...57.7%. WISMO tickets dropped, easing the service team's workload. Splash Wines also doubled its referral program registrations using branded tracking pages.

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Wineshipping - Transportation/Trucking/Railroad - Large

Napa, USA

AfterShip Tracking helped Wineshipping, a tech-enabled 3PL, improve wine delivery logistics. Wineshipping saw an 80% drop in WISMO calls and a 10% increase in first delivery attempt success. The solu...tion provided end-to-end shipment visibility and detailed analytics for carrier performance. Wineshipping used AfterShip’s API and custom notifications to enhance customer experience. They achieved a 10x ROI and reduced returns by 30%.

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Wild Cosmetics - Consumer Goods - Small

London, UK

AfterShip Feed helped Wild Cosmetics automate order and inventory syncing between Shopify and TikTok Shop. The company synchronized over 2,600 orders in 90 days, preventing 130+ canceled orders and s...aving $7,000 in revenue. Automation reduced manual work for live giveaways by 30 minutes each. Wild Cosmetics improved customer satisfaction and scaled live commerce events. The solution eliminated overselling and streamlined operations.

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Virtualstock - Information Technology And Services - Small

London, UK

AfterShip Tracking helps Virtualstock automate order tracking for their retail clients. Before, retailers had to manually contact suppliers for delivery updates. Now, tracking info is updated automat...ically and shared with customers. This saves time for both retailers and suppliers. Virtualstock's team uses AfterShip to quickly resolve delivery issues and provide better support. The solution gives full visibility into shipments, building trust and improving the post-purchase experience.

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Unitymob - Apparel & Fashion - Small

USA

AfterShip Email and SMS helped Unitymob boost sales and cut costs. Unitymob saw a 50% increase in GMV for some stores using AI-powered product recommendations in emails. The switch from Mailchimp to ...AfterShip made email setup much faster, taking just a few minutes. Unitymob reduced SMS marketing costs by up to 67%. Customer support from AfterShip was praised for being responsive and helpful.

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Foster Loyalty with AfterShip Tracking

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Frequently Asked Questions (FAQ)

What buyers ask before choosing AfterShip

What is AfterShip used for?

AfterShip is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of AfterShip?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of AfterShip.

Who uses AfterShip?

AfterShip is used by Retail, Computer & Network Security and Design among other industries.

What are AfterShip alternatives?

Prisync, ShopBase, Delighted Platform and Rithum Marketing Solutions are popular alternatives for AfterShip.

Where is AfterShip located?

AfterShip is headquartered at Shenzhen, Shenzhen 518000, CN.
lightning

Peers used AfterShip for engagement management and communication management

AfterShip Competitors

AfterShip Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.73/5 ★

Read Reviews (17)
Custom Reports

4.73/5 ★

Read Reviews (70)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.73/5 ★

Read Reviews (17)
Custom Reports

4.73/5 ★

Read Reviews (70)

AfterShip Integrations

AfterShip integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.72/5 ★

Read Reviews (90)
Data Export

4.72/5 ★

Read Reviews (91)

Hunter

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Okendo

4.85 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

CS-Cart

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for AfterShip

Trello

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Qualaroo

4.13 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Moxo (formerly Moxtra)

4.04 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Backstory

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for AfterShip

Overall Risk Meter

Low Medium High

Top Failure Risks for AfterShip

AfterShip Limited News

Partnership

AfterShip Signs New USPS Agreement to Ensure Uninterrupted Tracking Data Access

AfterShip has secured a formal agreement with the United States Postal Service (USPS) to integrate with its new paid tracking policy, ensuring uninterrupted access to tracking data as USPS transitions to the PTR2 platform. This proactive move allows AfterShip to maintain reliable, real-time tracking for its clients, aligning with USPS's new security and access standards.

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Company

AfterShip Deepens Commitment to Global Postal Ecosystem with Election to UPU Consultative Committee Management Committee

AfterShip's Logistics Partnerships Director, Eric Pong, has been elected to the Management Committee of the Universal Postal Unions Consultative Committee. This election highlights AfterShip's commitment to the global postal ecosystem and its role in shaping e-commerce logistics. As the only private company from Singapore on the committee, AfterShip aims to influence international postal standards and enhance its solutions for customers and partners.

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AfterShip Limited Profile

Company Name

AfterShip Limited

Company Website

https://www.aftership.com/

HQ Location

Shenzhen, Shenzhen 518000, CN

Employees

1-10

Social

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Financials

SERIES A