Customer stories

Product Business Settings

Bazaarvoice is popular in Retail, Consumer Goods, and Apparel & Fashion industries and is widely used by Mid Market, Enterprise, and Large Enterprise.

Integrations

E-Commerce Platform
Reviews and Reputation
Sales Enablement
Other

Bazaarvoice Product Overview

Bazaarvoice enables brands and retailers to leverage customer voices and manage user-generated content at scale. Shoppers are engaged from discovery to purchase.

How satisfied the customers are with Bazaarvoice use-cases

Reviews

"...Bazaarvoice has been a nice tool for us to engage with customers in a new way...." Peer review by Amy B., family business

Bazaarvoice Customer Insights, Testimonials and Case Studies

What solutions does Bazaarvoice provide for Rating And Review Management?

Why is Bazaarvoice the best choice for Engagement Management?

How does Bazaarvoice address your Social Media Management Challenges?

What benefits does Bazaarvoice offer for Sending & Publishing Communications?

What Are the key features of Bazaarvoice for Customer Feedback Management?

What is Bazaarvoice?

Bazaarvoice Connections is a Review Platform that supports in responding to questions and reviews across the retail network. It helps to improve brand engagement and acquire customers.

Bazaarvoice Connections helps in making a real connection with the customers by responding directly to the customer and turn bad reviews into a positive experience. It also helps to increase online retail sales, reduce returns and support costs and turn shopper feedback into action.

Bazaarvoice Retail Network supports in tracking and managing all the questions and reviews across One portal and sets rules, get notifications, and provide the information the shoppers need to make purchase decisions.

What is Bazaarvoice used for?

Bazaarvoice is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Rating And Review Management, Engagement Management and Social Media Management .

What are the top features of Bazaarvoice?

Personalization, SEO and Feedback surveys are some of the top features of Bazaarvoice.

Who uses Bazaarvoice?

Bazaarvoice is used by Retail, Consumer Goods and Apparel & Fashion among other industries.

What are Bazaarvoice alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Bazaarvoice.

Where is Bazaarvoice located?

Bazaarvoice is headquartered at 10901 Stonelake Blvd. Austin, TX 78759.

10 buyers and buying teams have used Cuspera to assess how well Bazaarvoice solved their Reviews and Reputation needs. Cuspera uses 4387 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Petmate - Consumer Goods

Bazaarvoice helped Petmate collect and display user-generated content (UGC) on its own sites and across retail channels. Petmate used ratings and reviews, questions and answers, and sampling to stand... out in the digital aisle. The company increased review volume and retail sales. Petmate syndicated over 8,500 reviews to more than 50 retailers. This led to better product innovation and higher customer trust.

Read on →

Absolution Cosmetics - Consumer Goods - Small

Bazaarvoice Ratings & Reviews and API integration helped Absolution Cosmetics boost revenue by $107k. The organic beauty brand used sweepstakes and product sampling to increase review volume and cust...omer engagement. Revenue per visitor rose from 14% to 123% in six months. Customer engagement jumped from 28% to 61%. Seamless API integration enabled loyalty rewards for reviews and matched the brand's website design.

Read on →

Petco - Retail - Very Large

Bazaarvoice Sampling helped Petco boost review volume by 405%. Petco saw a 48% increase in revenue per visit for sampled products. Conversion rates rose by 28%, and average order value grew by 15%. O...rganic search clicks for sampled products jumped 80%. Petco used user-generated content to drive awareness, sales, and SEO for its private-label brands.

Read on →

RedBalloon - Travel & Leisure

Bazaarvoice helped RedBalloon boost sales and attract new customers. RedBalloon used user-generated content like reviews and photos to improve product pages. This made it easier for shoppers to pick ...the right experience or gift. The site now features 123,000 reviews, which increased online conversion rates and average order value. Shopper engagement also went up.

Read on →

Argos - Retail

Bazaarvoice Sampling helped Argos collect over 20,000 reviews from 5,200 testers across 3,500 products. Argos wanted to increase sales across a large catalog. They partnered with brands to give custo...mers product samples and gather reviews. This increased review volume, helped brands sell more, and provided valuable insights. User-generated content is now central to Argos' strategy.

Read on →

Rimmel - Health, Wellness And Fitness

Bazaarvoice's Influenster community helped Rimmel boost sales. Rimmel wanted to raise awareness for a new eyeliner and renew interest in a core mascara. They used custom sampling boxes to get product...s to targeted consumers. This led to over 1,200 new reviews and visual content. Sampled Rimmel products saw a 44% higher sales lift compared to the IRI benchmark for digital campaigns in the beauty category.

Read on →

How to ask: activate: and win with user-generated content campaigns

Video Thumbnail
lightning

Peers used Bazaarvoice for rating and review management and engagement management

Bazaarvoice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (17)
Analytics

3.91/5

Read Reviews (407)
Custom Reports

3.75/5

Read Reviews (538)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (17)
Analytics

3.91/5

Read Reviews (407)
Custom Reports

3.75/5

Read Reviews (538)

Software Failure Risk Guidance

?

for Bazaarvoice

Overall Risk Meter

Low Medium High

Top Failure Risks for Bazaarvoice

Bazaarvoice, Inc. News

Product
 

Bazaarvoice launches the new Intelligent Trust Mark for authentic ratings and reviews - GlobeNewswire

Bazaarvoice has introduced the Intelligent Trust Mark, a new feature for its user-generated content (UGC) platform. This innovation uses AI to verify the authenticity of product ratings and reviews, helping brands and retailers combat fake content and build shopper trust. The Trust Mark signals to consumers that reviews are genuine, enhancing transparency and credibility in e-commerce experiences.

Product
 

Bazaarvoice launches the new Intelligent Trust Mark

Bazaarvoice has introduced the Intelligent Trust Mark, a new feature designed to enhance authenticity and trust in user-generated content (UGC) across e-commerce platforms. This launch leverages Bazaarvoices HarmonyAI engine to verify and highlight credible ratings, reviews, and social content, helping brands and retailers boost shopper confidence and drive conversion.

Product
 

Its A Vibe Bazaarvoice Launches Industry First Social Content Solution - Business Eye

Bazaarvoice launches a new social content solution, a first in the industry, called It's A Vibe.

Product
 

Bazaarvoice Announces Industrys First Integrated Social Content Solution, Bazaarvoice Vibe - GlobeNewswire

Bazaarvoice introduces Vibe, the first integrated social content solution in the industry.

Bazaarvoice, Inc. Profile

Company Name

Bazaarvoice, Inc.

Year Founded

2005

HQ Location

10901 Stonelake Blvd. Austin, TX 78759

Employees

501-1000

Social

Financials

M&A