zoovu Overview

Zoovu enhances ecommerce growth through AI-powered search, merchandising, and recommendation solutions. Personalized online experiences are generated to increase sales.

Use Cases

Customers recommend Engagement Management, Conversion Management, Channel Marketing, as the business use cases that they have been most satisfied with while using zoovu.

Other use cases:

  • Digital Marketing
  • Sending & Publishing Communications
  • Helpdesk Management
  • International Marketing
  • Product Marketing
  • Content Management
  • Workflow Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using zoovu.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

zoovu Use-Cases and Business Priorities: Customer Satisfaction Data

zoovu works with different mediums / channels such as Review Sites. Amazon. Channel Partners etc.

zoovu's features include Personalization. and zoovu support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also zoovu analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoovu enables us to be at the forefront of the acceleration of B2B Ecommerce buyers expect from their manufacturers." - Chris Pieterse

Peer review evidence (same sources as the product rating summary)

"...KitchenAid has increased website engagement by over 60%. ..." Case Study OBI
"...Zoovu, the leading AI conversational marketing platform, today announced the results of its newest research study, exploring the experiences of 1,000 U.S. consumers who are in search of the latest deal on Amazon Prime Day. ..." Amazon Prime Day Shoppers Seek Less Choice, More Personalization
"...In this episode, learn about how JennAir, the luxury home appliance brand owned by Whirlpool, supports channel partners and luxury buyers with digital configurators...." Case Study OBI

zoovu, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for zoovu

Top Industries

  • Retail
  • Consumer Goods
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

zoovu is popular in Retail, Consumer Goods, and Computer Software and is widely used by Small Business, Enterprise, and Large Enterprise.

zoovu Customer wins, Customer success stories, Case studies

How efficiently Does zoovu manage your Engagement Management?

How efficiently Does zoovu manage your Conversion Management?

What solutions does zoovu provide for Channel Marketing?

How does zoovu address your Digital Marketing Challenges?

125 buyers and buying teams have used Cuspera to assess how well zoovu solved their Sales Enablement needs. Cuspera uses 365 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
zoovu testimonial

Chris Pieterse

VP Digital

Ansell

Zoovu enables us to be at the forefront of the acceleration of B2B Ecommerce buyers expect from their manufacturers. Testimonial By Chris Pieterse
zoovu testimonial

Jürgen Muckenschnabel

Head of Digital

Grohe

Zoovu’s conversational AI plays a significant role in our global digital transformation. The platform sets itself apart with its AI optimization and data onboarding [...]. We don't need market search or extensive user testing because Zoovu provides direct access to user data and how to improve the ...experience.

Testimonial By Jürgen Muckenschnabel
zoovu testimonial

Microsoft

Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​ Testimonial By Microsoft
CUSTOMERS TESTIMONIALS
zoovu testimonial

Chris Pieterse

VP Digital

Ansell

Zoovu enables us to be at the forefront of the acceleration of B2B Ecommerce buyers expect from their manufacturers. Testimonial By Chris Pieterse
zoovu testimonial

Jürgen Muckenschnabel

Head of Digital

Grohe

Zoovu’s conversational AI plays a significant role in our global digital transformation. The platform sets itself apart with its AI optimization and data onboarding [...]. We don't need market search or extensive user testing because Zoovu provides direct access to user data and how to improve the ...experience.

Testimonial By Jürgen Muckenschnabel
zoovu testimonial

Microsoft

Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​ Testimonial By Microsoft
 

BSH leverages Zoovu as Global Solution for AI Content Discovery | Zoovu

BSH, Europe's largest home appliance manufacturer, has partnered with Zoovu to enhance its global omnichannel syndication initiatives using AI-powered content discovery. Zoovu's Semantic Studio produ...ct will enable BSH to deliver scalable, language-ready content discovery experiences across its distribution network, improving product discoverability and recommendation accuracy. This partnership highlights Zoovu's industry leadership and its role in driving AI-driven content discovery for BSH's brands and retail partners.

Read on →
 

Always one step ahead: Cyberport solves the "Paradox of Choice" for its customers by using Zoovu AI Conversational Commerce | Zoovu

Cyberport, a major European e-commerce company, has adopted Zoovu's AI Conversational Commerce platform to enhance its online shopping experience. This integration provides Cyberport customers with p...ersonalized, needs-oriented product recommendations, simplifying the decision-making process and increasing customer satisfaction. The collaboration highlights Zoovu's robust feature set and commitment to innovative, customer-centric solutions.

Read on →
 

Zoovu's Buying Assistant solving Ecommerce Choice Overload at eBay.de

eBay.de is leveraging Zoovu's AI-powered discovery platform to enhance the online shopping experience by providing personalized product recommendations. This partnership aims to simplify product rese...arch, improve customer satisfaction, and increase conversion rates by addressing ecommerce choice overload. Zoovu's platform allows eBay.de to efficiently implement digital assistants, enriching product data and enabling customized shopping experiences without programming expertise.

Read on →
 

Canon - Consumer Electronics - Very Large

Tokyo, Japan

Canon used Zoovu to help shoppers find the right printers and cameras. Zoovu's guided selling tools explained technical terms in simple words. Canon launched a Printer Advisor that asked easy questio...ns to guide buyers. Customers could use these tools online, just like getting help in a store. Canon saw a 14% increase in revenue and a 62% boost in conversion rates. More people reached the recommendations page and engaged with digital assistants.

 

LUNA Sandals - Consumer Goods - Small

Seattle, USA

Zoovu helped LUNA Sandals launch a conversational assistant in just 7 days. The tool guided shoppers to the right sandals, reducing confusion and support calls. 40% of users who tried the assistant m...ade a purchase. 15% of all site visitors engaged with the product discovery experience. LUNA Sandals cut customer service costs while boosting sales.

 

Noble Knight Games - Retail - Small

Madison, USA

Zoovu AI Search helped Noble Knight Games fix its poor site search. Customers struggled to find products in a catalog of over 100,000 items. After switching to Zoovu, conversions jumped by 30% overni...ght. The new search experience launched in just six weeks. Staff now use insights from Zoovu to improve product data and make better purchasing decisions. The platform also made it easier to manage and enrich SKUs.

Improve Your Customer Experience and Product Content Management with Zoovu

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Peers used zoovu for engagement management and conversion management

zoovu Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (35)
Analytics

4.50/5

Read Reviews (26)
Custom Reports

4.18/5

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (35)
Analytics

4.50/5

Read Reviews (26)
Custom Reports

4.18/5

Read Reviews (31)

zoovu Integrations

zoovu integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for zoovu

Overall Risk Meter

Low Medium High

Top Failure Risks for zoovu

Zoovu Ltd. News

M&A

Zoovu's XGEN AI Deal Turns Product Discovery Into An AI Stack Fight

Zoovu acquired XGEN AI to enhance its ecommerce product discovery capabilities. The acquisition aims to unify search, recommendations, personalization, and guided selling into a single AI-native platform. This strategic move is designed to streamline product discovery for both B2C and B2B ecommerce teams, addressing fragmented discovery processes and improving conversion rates.

M&A

Zoovu: AI-Native Ecommerce Product Discovery Engine Expanded Through ...

Zoovu acquired XGEN AI to enhance its AI-native ecommerce product discovery platform. The unified system integrates search, recommendations, personalization, and conversational AI, targeting enterprise B2C and B2B ecommerce teams. The platform, already used by brands like Microsoft and Honeywell, reports improved conversion rates. The acquisition, supported by FTV Capital, aims to consolidate Zoovu's leadership in AI-driven ecommerce solutions.

M&A

Zoovu Buys XGEN AI for Ecommerce Product Discovery

Zoovu has acquired XGEN AI to create a unified ecommerce product discovery system, integrating search, recommendations, personalization, and guided selling. This consolidation aims to improve conversion rates and customer engagement by reducing tech fragmentation. Microsoft, a user of these tools, reported a 25% increase in add-to-cart rates. The acquisition, backed by FTV Capital, aims to establish a leading AI-native platform in ecommerce.

M&A

Zoovu Acquires XGEN AI to Create One AI-Native Engine for Ecommerce Product Discovery

Zoovu has acquired XGEN AI to create a unified AI-native engine for ecommerce product discovery. This integration aims to streamline search, recommendations, and personalization, enhancing shopper experiences and conversion rates. The acquisition, backed by FTV Capital, strengthens Zoovu's position in the ecommerce sector by consolidating AI capabilities across leading global brands like Microsoft and Valentino.

Zoovu Ltd. Profile

Company Name

Zoovu Ltd.

Company Website

https://zoovu.com/

HQ Location

79 Madison Ave, New York, New York 10016, US

Employees

101-250

Social

Financials

SERIES B