zoovu Overview

Zoovu enhances ecommerce growth through AI-powered search, merchandising, and recommendation solutions. Personalized online experiences are generated to increase sales.

Use Cases

Customers recommend Engagement Management, Conversion Management, Channel Marketing, as the business use cases that they have been most satisfied with while using zoovu.

Other use cases:

  • Digital Marketing
  • Sending & Publishing Communications
  • Helpdesk Management
  • International Marketing
  • Product Marketing
  • Content Management
  • Workflow Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using zoovu.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

zoovu Use-Cases and Business Priorities: Customer Satisfaction Data

zoovu works with different mediums / channels such as Review Sites. Amazon. Channel Partners etc.

zoovu's features include Personalization. and zoovu support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also zoovu analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​" - Microsoft

zoovu, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for zoovu

Top Industries

  • Retail
  • Consumer Goods
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

zoovu is popular in Retail, Consumer Goods, and Computer Software and is widely used by Small Business, Enterprise, and Large Enterprise.

zoovu Customer wins, Customer success stories, Case studies

Why is zoovu the best choice for Engagement Management?

What makes zoovu ideal for Conversion Management?

How can zoovu enhance your Channel Marketing process?

How can zoovu optimize your Digital Marketing Workflow?

125 buyers and buying teams have used Cuspera to assess how well zoovu solved their Sales Enablement needs. Cuspera uses 365 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
zoovu testimonial

Microsoft

Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​ Testimonial By Microsoft
zoovu testimonial

Jürgen Muckenschnabel

Head of Digital

Grohe

Zoovu’s conversational AI plays a significant role in our global digital transformation. The platform sets itself apart with its AI optimization and data onboarding [...]. We don't need market search or extensive user testing because Zoovu provides direct access to user data and how to improve the ...experience.

Testimonial By Jürgen Muckenschnabel
zoovu testimonial

Chris Pieterse

VP Digital

Ansell

Zoovu enables us to be at the forefront of the acceleration of B2B Ecommerce buyers expect from their manufacturers. Testimonial By Chris Pieterse
CUSTOMERS TESTIMONIALS
zoovu testimonial

Microsoft

Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​ Testimonial By Microsoft
zoovu testimonial

Jürgen Muckenschnabel

Head of Digital

Grohe

Zoovu’s conversational AI plays a significant role in our global digital transformation. The platform sets itself apart with its AI optimization and data onboarding [...]. We don't need market search or extensive user testing because Zoovu provides direct access to user data and how to improve the ...experience.

Testimonial By Jürgen Muckenschnabel
zoovu testimonial

Chris Pieterse

VP Digital

Ansell

Zoovu enables us to be at the forefront of the acceleration of B2B Ecommerce buyers expect from their manufacturers. Testimonial By Chris Pieterse
 

BSH leverages Zoovu as Global Solution for AI Content Discovery | Zoovu

BSH, Europe's largest home appliance manufacturer, has partnered with Zoovu to enhance its global omnichannel syndication initiatives using AI-powered content discovery. Zoovu's Semantic Studio produ...ct will enable BSH to deliver scalable, language-ready content discovery experiences across its distribution network, improving product discoverability and recommendation accuracy. This partnership highlights Zoovu's industry leadership and its role in driving AI-driven content discovery for BSH's brands and retail partners.

Read more →
 

Always one step ahead: Cyberport solves the "Paradox of Choice" for its customers by using Zoovu AI Conversational Commerce | Zoovu

Cyberport, a major European e-commerce company, has adopted Zoovu's AI Conversational Commerce platform to enhance its online shopping experience. This integration provides Cyberport customers with p...ersonalized, needs-oriented product recommendations, simplifying the decision-making process and increasing customer satisfaction. The collaboration highlights Zoovu's robust feature set and commitment to innovative, customer-centric solutions.

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Zoovu's Buying Assistant solving Ecommerce Choice Overload at eBay.de

eBay.de is leveraging Zoovu's AI-powered discovery platform to enhance the online shopping experience by providing personalized product recommendations. This partnership aims to simplify product rese...arch, improve customer satisfaction, and increase conversion rates by addressing ecommerce choice overload. Zoovu's platform allows eBay.de to efficiently implement digital assistants, enriching product data and enabling customized shopping experiences without programming expertise.

Read more →

Einhell Germany AG - Consumer Goods

Zoovu helped Einhell Germany AG improve their online sales. Einhell used Zoovu's AI-driven Content Discovery to make it easier for customers to find and understand products. The solution was quick to... set up, going live in just 4 weeks. In 3 months, Einhell saw a 60% increase in sales and a 242% higher conversion rate than the industry average. The digital strategy focused on customer-centric discovery and advice.

Read more →

B/S/H - Consumer Goods

Zoovu's AI Discovery platform helped B/S/H, a leading home appliance manufacturer, improve digital customer experiences worldwide. B/S/H used Zoovu to launch hundreds of web discovery assistants and ...visual configurators. This made it easier for customers to find and customize products online. The solution enabled B/S/H to scale and update experiences across 11 brands. As a result, B/S/H saw a 6X increase in average order value and now has over 800 live experiences.

Read more →

Microsoft - Computer Software

Microsoft used Zoovu's AI-powered product advisors and Conversation Studio to help customers find the right laptop from thousands of choices. The solution mapped technical specs to customer needs and... created digital assistants for online and in-store use. Microsoft scaled these experiences across over 100 retail sites and in dozens of countries. Results include a 25% increase in conversion rate, 90% increase in engagement, and 27% increase in in-store revenue. Over 1 million customers have engaged with the product assistants.

Read more →

Improve Your Customer Experience and Product Content Management with Zoovu

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Peers used zoovu for engagement management and conversion management

zoovu Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (35)
Analytics

4.50/5

Read Reviews (26)
Custom Reports

4.18/5

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (35)
Analytics

4.50/5

Read Reviews (26)
Custom Reports

4.18/5

Read Reviews (31)

zoovu Integrations

zoovu integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for zoovu

Overall Risk Meter

Low Medium High

Top Failure Risks for zoovu

Zoovu Ltd. News

Product

Zoovu Launches Enhanced AI Shopping Assistant

Zoovu has launched Zoe, an enhanced AI shopping assistant, to improve ecommerce sales. Zoe integrates into the shopping journey, offering conversational product expertise that boosts buyer confidence and conversion rates. Successfully deployed by brands like Microsoft, Zoe provides accurate, personalized guidance using Zoovu's AI-ready data approach. Microsoft reported a 25% increase in add-to-cart rates with Zoe.

Company

Zoovu Continues Global Expansion with New Office in Berlin | Zoovu

Zoovu has opened a new office in Berlin to support its rapid growth and expanding customer base. This strategic move follows significant client wins and workforce expansion, and aims to enhance service delivery in the DACH region. The Berlin office is part of Zoovu's broader global expansion, which includes new offices in London, Boston, New York, Sao Paulo, and Vienna.

Awards

Zoovu recognized as a thought leader by Forrester for their approach to Conversational Commerce with a human touch | Zoovu

Zoovu has been recognized by Forrester as a thought leader in conversational commerce, highlighting its AI-driven platform that enhances digital commerce search. Zoovu's proprietary AI supports brands and retailers by improving product findability and consumer convenience through advanced site search features, semantic data, and conversational interactions. The platform's no-code visual configurator and personalized experiences set it apart in the market.

Executive

Zoovu Appoints James Novak as CEO | Zoovu

Zoovu has appointed James Novak as CEO to lead its AI-powered Discovery Experience Platform. Novak, with extensive SaaS and AI experience, aims to expand Zoovu's market presence, particularly in North America. He previously led Fiix to significant growth and acquisition by Rockwell Automation. Zoovu, with 250 enterprise customers, is poised for growth in the digital commerce market.

Zoovu Ltd. Profile

Company Name

Zoovu Ltd.

Company Website

https://zoovu.com/

HQ Location

79 Madison Ave, New York, New York 10016, US

Employees

101-250

Social

Financials

SERIES B