zoovu Overview

Zoovu enhances ecommerce growth through AI-powered search, merchandising, and recommendation solutions. Personalized online experiences are generated to increase sales.

Use Cases

Customers recommend Engagement Management, Conversion Management, Channel Marketing, as the business use cases that they have been most satisfied with while using zoovu.

Other use cases:

  • Digital Marketing
  • Sending & Publishing Communications
  • Helpdesk Management
  • International Marketing
  • Product Marketing
  • Content Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using zoovu.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

zoovu Use-Cases and Business Priorities: Customer Satisfaction Data

zoovu works with different mediums / channels such as Review Sites. Amazon. Channel Partners etc.

zoovu's features include Personalization. and zoovu support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also zoovu analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​" - Microsoft

Peer review evidence (same sources as the product rating summary)

"...Customer engagement increased, and the conversion rate was 500% higher with zoovu than with our static solutions...." Peer review by Victoria Frank, Digital Category Manager for Accessories, T-Mobile
"...Zoovu, the leading AI conversational marketing platform, today announced the launch of its new interface, delivering a first-of-its-kind, AI-powered, self-service digital assistant suite to brands and retailers...." New AI-Powered Zoovu Interface Brings Self-Service Digital Assistants to Market
"...In this episode, learn about how JennAir, the luxury home appliance brand owned by Whirlpool, supports channel partners and luxury buyers with digital configurators...." Case Study OBI

zoovu, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for zoovu

Top Industries

  • Retail
  • Consumer Goods
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

zoovu is popular in Retail, Consumer Goods, and Computer Software and is widely used by Small Business, Enterprise, and Large Enterprise.

zoovu Customer wins, Customer success stories, Case studies

How does zoovu address your Engagement Management Challenges?

How can zoovu enhance your Conversion Management process?

What solutions does zoovu provide for Channel Marketing?

How does zoovu facilitate Digital Marketing?

125 buyers and buying teams have used Cuspera to assess how well zoovu solved their Sales Enablement needs. Cuspera uses 365 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
zoovu testimonial

Microsoft

Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​ Testimonial By Microsoft
zoovu testimonial

Stefan Herold

CEO

Osudio Deutschland GmbH

We work with numerous leading global brands, and it’s clear there is a growing demanding for the most innovative front-end solutions for conversion optimization in all industries. The implementation of a conversational search solution with digital assistants offers enormous potential. Zoovu enables... us to provide innovative concepts quickly, effectively, and successfully.

Testimonial By Stefan Herold
zoovu testimonial

Chris Pieterse

VP Digital

Ansell

Zoovu enables us to be at the forefront of the acceleration of B2B Ecommerce buyers expect from their manufacturers. Testimonial By Chris Pieterse
CUSTOMERS TESTIMONIALS
zoovu testimonial

Microsoft

Zoovu is an essential partner in our digital strategy. We solve the search problem, learn more about our buyers and generate higher sales worldwide through our retail partners.​ Testimonial By Microsoft
zoovu testimonial

Stefan Herold

CEO

Osudio Deutschland GmbH

We work with numerous leading global brands, and it’s clear there is a growing demanding for the most innovative front-end solutions for conversion optimization in all industries. The implementation of a conversational search solution with digital assistants offers enormous potential. Zoovu enables... us to provide innovative concepts quickly, effectively, and successfully.

Testimonial By Stefan Herold
zoovu testimonial

Chris Pieterse

VP Digital

Ansell

Zoovu enables us to be at the forefront of the acceleration of B2B Ecommerce buyers expect from their manufacturers. Testimonial By Chris Pieterse
 

BSH leverages Zoovu as Global Solution for AI Content Discovery | Zoovu

BSH, Europe's largest home appliance manufacturer, has partnered with Zoovu to enhance its global omnichannel syndication initiatives using AI-powered content discovery. Zoovu's Semantic Studio produ...ct will enable BSH to deliver scalable, language-ready content discovery experiences across its distribution network, improving product discoverability and recommendation accuracy. This partnership highlights Zoovu's industry leadership and its role in driving AI-driven content discovery for BSH's brands and retail partners.

Read on →
 

Always one step ahead: Cyberport solves the "Paradox of Choice" for its customers by using Zoovu AI Conversational Commerce | Zoovu

Cyberport, a major European e-commerce company, has adopted Zoovu's AI Conversational Commerce platform to enhance its online shopping experience. This integration provides Cyberport customers with p...ersonalized, needs-oriented product recommendations, simplifying the decision-making process and increasing customer satisfaction. The collaboration highlights Zoovu's robust feature set and commitment to innovative, customer-centric solutions.

Read on →
 

Zoovu's Buying Assistant solving Ecommerce Choice Overload at eBay.de

eBay.de is leveraging Zoovu's AI-powered discovery platform to enhance the online shopping experience by providing personalized product recommendations. This partnership aims to simplify product rese...arch, improve customer satisfaction, and increase conversion rates by addressing ecommerce choice overload. Zoovu's platform allows eBay.de to efficiently implement digital assistants, enriching product data and enabling customized shopping experiences without programming expertise.

Read on →

Valentino - Apparel & Fashion - Large

Milan, Italy

Zoovu AI Search helped Valentino increase their search conversion rate by 72%. Valentino replaced Adobe Live Search with Zoovu to improve relevance and reduce empty results. The new AI-powered search... engine went live in just 30 days. Revenue per user grew by 56%. User exit rate dropped by 4%. The solution delivered instant, personalized results and dynamic filtering for shoppers.

Reformation - Apparel & Fashion - Medium

Los Angeles, USA

Zoovu Recommendations helped Reformation, a direct-to-consumer fashion brand, boost revenue per user by 4%. The AI-powered solution was live in just two weeks. Zoovu personalized product recommendati...ons on product detail pages. The A/B test showed Zoovu outperformed Salesforce Commerce Cloud Einstein. Reformation saw measurable results quickly with seamless integration.

LUNA Sandals - Apparel & Fashion - Small

Seattle, USA

Zoovu helped LUNA Sandals boost conversions by 40% with a guided product discovery assistant. Before Zoovu, shoppers were confused by too many choices and support staff spent too much time helping cu...stomers. LUNA Sandals launched the Zoovu conversational assistant in just 7 days. Now, 15% of all website visitors use the tool, and staff spend less time on support calls. The digital assistant makes it easy for customers to find the right sandals, leading to more sales and happier shoppers.

Improve Your Customer Experience and Product Content Management with Zoovu

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lightning

Peers used zoovu for engagement management and conversion management

zoovu Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (35)
Analytics

4.50/5

Read Reviews (26)
Custom Reports

4.18/5

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (35)
Analytics

4.50/5

Read Reviews (26)
Custom Reports

4.18/5

Read Reviews (31)

zoovu Integrations

zoovu integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for zoovu

Overall Risk Meter

Low Medium High

Top Failure Risks for zoovu

Zoovu Ltd. News

M&A

Zoovu's XGEN AI Deal Turns Product Discovery Into An AI Stack Fight

Zoovu acquired XGEN AI to enhance its ecommerce product discovery capabilities. The acquisition aims to unify search, recommendations, personalization, and guided selling into a single AI-native platform. This strategic move is designed to streamline product discovery for both B2C and B2B ecommerce teams, addressing fragmented discovery processes and improving conversion rates.

M&A

Zoovu: AI-Native Ecommerce Product Discovery Engine Expanded Through ...

Zoovu acquired XGEN AI to enhance its AI-native ecommerce product discovery platform. The unified system integrates search, recommendations, personalization, and conversational AI, targeting enterprise B2C and B2B ecommerce teams. The platform, already used by brands like Microsoft and Honeywell, reports improved conversion rates. The acquisition, supported by FTV Capital, aims to consolidate Zoovu's leadership in AI-driven ecommerce solutions.

M&A

Zoovu Buys XGEN AI for Ecommerce Product Discovery

Zoovu has acquired XGEN AI to create a unified ecommerce product discovery system, integrating search, recommendations, personalization, and guided selling. This consolidation aims to improve conversion rates and customer engagement by reducing tech fragmentation. Microsoft, a user of these tools, reported a 25% increase in add-to-cart rates. The acquisition, backed by FTV Capital, aims to establish a leading AI-native platform in ecommerce.

M&A

Zoovu Acquires XGEN AI to Create One AI-Native Engine for Ecommerce Product Discovery

Zoovu has acquired XGEN AI to create a unified AI-native engine for ecommerce product discovery. This integration aims to streamline search, recommendations, and personalization, enhancing shopper experiences and conversion rates. The acquisition, backed by FTV Capital, strengthens Zoovu's position in the ecommerce sector by consolidating AI capabilities across leading global brands like Microsoft and Valentino.

Zoovu Ltd. Profile

Company Name

Zoovu Ltd.

Company Website

https://zoovu.com/

HQ Location

79 Madison Ave, New York, New York 10016, US

Employees

101-250

Social

Financials

SERIES B