Reputation.com Overview
This is a summary of the comprehensive capabilities and benefits of Reputation.com based on over 3243 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Reputation.com, BirdEye, Chatmeter Platform, Experience.com, Press Ganey, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Reputation.com is right for your needs? Our Cuspera AI engine can evaluate how Reputation.com fits your specific business needs, industry, and context. Get your personalized assessment report today.
Reputation.com supports business activities such as:
- Reputation Management
- Rating And Review Management
- Social Media Management
- Engagement Management
- Communication Management
Reputation.com can help you with many business goals, such as Improve Digital And Social Presence, Establish Thought Leadership, Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Reputation.com's capabilities include Feedback Surveys, Dashboard, Personalization, etc.
Reputation.com was founded in 2006. Hospital & Health Care Vertical is its biggest customer base.
Reviews
"We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. " - Michael Scarfe
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Reputation.com solved their Reviews and Reputation needs. Cuspera uses 3243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Improve Digital And Social Presence and Establish Thought Leadership are the most popular business priorities peers achieved using Reputation.com.
Use Cases
Peers recommend Reputation Management , Rating And Review Management , Social Media Management , as the business use cases that they have been most satisfied while using Reputation.com.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Reputation Management |
4.95/5 ★ |
"...Reasonable for the price and offers more than just reputation management...." Peer review by Scott S, Director of Marketing and Affiliate Programs |
| Rating And Review Management |
4.97/5 ★ |
"...The Reputation.com Dashboard provides visibility and detailed insights about review volume, customer sentiment, review site information and responses...." Case Study Garden Communities |
| Social Media Management with Social Media |
4.62/5 ★ |
"...The analytics dashboards are easy to read, customer service is top notch and the ability to make updates is smooth as well...." Peer review by Michael V, Director of Digital Marketing |
| engaging on social media |
4.55/5 ★ |
"...Those who take advantage of online feedback will stay ahead of those who don t, as a wealth of insights can be found in reviews and social posts...." Case Study Robins & Day |
| scheduling post to social media |
4.59/5 ★ |
"...We were also able to post to social media more easily than when we didn't have a reputation management partner...." Peer review by Jason S, Regional Manager |
| social media analytics |
4.23/5 ★ |
"...He can also run reports to analyze actions such as map requests and clicks-to-call from listings...." Case Study Auto Club |
| monitoring social media |
4.61/5 ★ |
"...good for social media monitoring and reputation management purposes...." Peer review by Internal Consultant |
| managing social media account |
3.36/5 ★ |
"...Some of our social media accounts were difficult to connect to each social platform. ...." Peer review by Nathan G., Social Media Manager, Automotive |
| PEER EXPERIENCES | |
|---|---|
| Reputation Management |
4.95/5 ★ |
"...Reasonable for the price and offers more than just reputation management...." Peer review by Scott S, Director of Marketing and Affiliate Programs |
|
| Rating And Review Management |
4.97/5 ★ |
"...The Reputation.com Dashboard provides visibility and detailed insights about review volume, customer sentiment, review site information and responses...." Case Study Garden Communities |
|
| Social Media Management with Social Media |
4.62/5 ★ |
"...The analytics dashboards are easy to read, customer service is top notch and the ability to make updates is smooth as well...." Peer review by Michael V, Director of Digital Marketing |
|
| engaging on social media |
4.62/5 ★ |
| scheduling post to social media |
4.62/5 ★ |
| social media analytics |
4.62/5 ★ |
| monitoring social media |
4.62/5 ★ |
| managing social media account |
4.62/5 ★ |
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3243 insights from peers and experts to help you assess how these Reputation.com use cases fit your Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. Testimonial By Kiara Simmance |
|
In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Michael Scarfe Research Manager Scentre Group |
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Kiara Simmance Marketing Director Belvoir Group |
Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. Testimonial By Kiara Simmance |
|
David Hart Customer Experience Manager KIA Motors |
In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform. |
Frequently Asked Questions(FAQ)
for Reputation.com
What is Reputation.com?
What is Reputation.com used for?
What are the top features of Reputation.com?
Who uses Reputation.com?
What are Reputation.com alternatives?
Where is Reputation.com located?
Popular Business Setting
for Reputation.com
Top Industries
- Hospital & Health Care
- Hospitality
- Real Estate
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Reputation.com to Improve digital and social presence and Establish thought leadership
Reputation.com Alternatives
Peer and Expert Opinion on Features
for Reputation.com
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (116) |
| Dashboard | Read Reviews (95) |
| Personalization | Read Reviews (50) |
| Alerts: popups & Notifications | Read Reviews (46) |
| SEO | Read Reviews (39) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (116) |
| Dashboard | Read Reviews (95) |
| Personalization | Read Reviews (50) |
| Alerts: popups & Notifications | Read Reviews (46) |
| SEO | Read Reviews (39) |
IT and Other Capabilities
for Reputation.com
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (356) |
| Data Export | Read Reviews (140) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (356) |
| Data Export | Read Reviews (140) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (27) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (299) |
| Phone Support | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (27) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (299) |
| Phone Support | Read Reviews (18) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
Software Failure Risk Guidance
?for Reputation.com
Overall Risk Meter
Top Failure Risks for Reputation.com
Vendor Profile Details
HQ Location
2100 Copenhagen, Denmark Denmark
Employees
251-500
Social
Financials
PRIVATE
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