Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
-
Grow market share
-
Increase sales & revenue
-
Improve ROI
-
Enter new markets internationally or locally
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Scale best practices
- See 5 more
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Acquire customers
-
Enhance customer relationships
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Increase sales & revenue
-
Improve ROI
-
Scale best practices
-
Establish thought leadership
-
Build brand awareness
-
Improve navigation
-
Grow market share
-
Increase customer life time value
- See 9 more
Top Channels
Channels Used
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e-mail
-
social media
-
website
-
Twitter
-
Facebook
-
review sites
-
text SMS
-
offline
-
promotions
-
on premises
-
phone calls
-
user generated content
-
blogs
-
Yelp
-
coupons
-
Facebook page
-
point of sale
-
mass media
-
radio
-
television
-
Tripadvisor
-
mobile
- See 19 more
-
e-mail
-
social media
-
website
-
Twitter
-
Facebook
-
review sites
-
text SMS
-
offline
-
promotions
-
on premises
-
phone calls
-
user generated content
-
blogs
-
Yelp
-
coupons
-
Facebook page
-
point of sale
-
mass media
-
radio
-
television
-
Tripadvisor
-
mobile
- See 19 more
