Press Ganey Overview
Press Ganey offers solutions that enhance patient experience, safety, and quality within healthcare organizations. By focusing on the human experience, Press Ganey provides tools that help healthcare providers address critical challenges through data-driven insights and AI technology. These solutions are designed to optimize patient access and empower healthcare systems to improve their overall performance. Press Ganey's unique approach integrates patient feedback and safety metrics, enabling organizations to make informed decisions that enhance care delivery. This strategic focus on patient experience and safety positions Press Ganey as a key player in transforming healthcare outcomes.
Use Cases
Customers recommend Rating And Review Management, Engagement Management, Reputation Management, as the business use cases that they have been most satisfied with while using Press Ganey.
Business Priorities
Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Press Ganey.
Press Ganey Use-Cases and Business Priorities: Customer Satisfaction Data
Press Ganey works with different mediums / channels such as Review Sites. Website. Social Media etc.
Press Ganey's features include Feedback Surveys, Dashboard, Alerts: Popups & Notifications, etc. and Press Ganey support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Press Ganey analytics capabilities include Analytics, and Custom Reports.
Reviews
"There’s no more guessing about how people feel. These are real-time reviews, which means real-time service recovery, and that makes a direct impact on the location and the organization." - Valeska Valencia
Press Ganey, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Press Ganey helps healthcare organizations enhance patient experience, safety, and quality. Solutions and services are provided to transform healthcare effectively.
Popular Business Setting
for Press Ganey
Top Industries
- Hospital & Health Care
- Real Estate
- Financial Services
Popular in
- Enterprise
- Mid Market
Press Ganey is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, and Mid Market,
Press Ganey Customer wins, Customer success stories, Case studies
How can Press Ganey optimize your Rating And Review Management Workflow?
Why is Press Ganey the best choice for Engagement Management?
How does Press Ganey facilitate Reputation Management?
What solutions does Press Ganey provide for Competitive Intelligence?
What Are the key features of Press Ganey for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Press Ganey solved their Reviews and Reputation needs. Cuspera uses 1463 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There’s no more guessing about how people feel. These are real-time reviews, which means real-time service recovery, and that makes a direct impact on the location and the organization. Testimonial By Valeska Valencia |
|
[TPMG] has much more insight into even the smallest details–it’s really changing everything we do Testimonial By Paula Lumsden |
|
The organization was tasked with confronting a difficult topic for most providers: Many felt a loss of control over their online reputation, and were uncomfortable with displaying star ratings regarding the care they provide their patients. Testimonial By Prisma Health |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Valeska Valencia Baptist Health South Florida |
There’s no more guessing about how people feel. These are real-time reviews, which means real-time service recovery, and that makes a direct impact on the location and the organization. Testimonial By Valeska Valencia |
|
Paula Lumsden Marketing Director Tidewater Physicians Multispecialty Group |
[TPMG] has much more insight into even the smallest details–it’s really changing everything we do Testimonial By Paula Lumsden |
|
Prisma Health |
The organization was tasked with confronting a difficult topic for most providers: Many felt a loss of control over their online reputation, and were uncomfortable with displaying star ratings regarding the care they provide their patients. Testimonial By Prisma Health |
Press Ganey iRound Solution Overview
Frequently Asked Questions(FAQ)
for Press Ganey
What is Press Ganey?
Press Ganey is a Human Experience platform for healthcare. It connects people, processes, and technology to help by understanding the individuals and optimizing the experiences at the heart of the industry.
What is Press Ganey used for?
What are the top features of Press Ganey?
Who uses Press Ganey?
What are Press Ganey alternatives?
Where is Press Ganey located?
Peers used Press Ganey for rating and review management and engagement management
Press Ganey Competitors
Press Ganey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (157) |
| Custom Reports | Read Reviews (181) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (157) |
| Custom Reports | Read Reviews (181) |
Software Failure Risk Guidance
?for Press Ganey
Overall Risk Meter
Top Failure Risks for Press Ganey
Press Ganey Associates, LLC News
Press Ganey Associates, LLC Profile
Company Name
Press Ganey Associates, LLC
Company Website
https://www.pressganey.com/HQ Location
1660 International Dr, Suite 225, McLean, Virginia 22102, US
Employees
101-250
Social
Financials
SERIES A
