Press Ganey Overview
Press Ganey offers solutions that enhance patient experience, safety, and quality within healthcare organizations. By focusing on the human experience, Press Ganey provides tools that help healthcare providers address critical challenges through data-driven insights and AI technology. These solutions are designed to optimize patient access and empower healthcare systems to improve their overall performance. Press Ganey's unique approach integrates patient feedback and safety metrics, enabling organizations to make informed decisions that enhance care delivery. This strategic focus on patient experience and safety positions Press Ganey as a key player in transforming healthcare outcomes.
Use Cases
Customers recommend Rating And Review Management, Engagement Management, Reputation Management, as the business use cases that they have been most satisfied with while using Press Ganey.
Business Priorities
Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Press Ganey.
Press Ganey Use-Cases and Business Priorities: Customer Satisfaction Data
Press Ganey works with different mediums / channels such as Review Sites. Website. Social Media etc.
Press Ganey's features include Feedback Surveys, Dashboard, Alerts: Popups & Notifications, etc. and Press Ganey support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Press Ganey analytics capabilities include Analytics, and Custom Reports.
Reviews
"Phones were ringing off the hooks in a vast majority of our clinics, Physicians were happy and clinics were happy that parents were calling to make sure they were up to date or schedule appointments." - James Bobbitt.
Press Ganey, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Press Ganey helps healthcare organizations enhance patient experience, safety, and quality. Solutions and services are provided to transform healthcare effectively.
Popular Business Setting
for Press Ganey
Top Industries
- Hospital & Health Care
- Real Estate
- Financial Services
Popular in
- Enterprise
- Mid Market
Press Ganey is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, and Mid Market,
Comprehensive Insights on Press Ganey Use Cases
How can Press Ganey enhance your Rating And Review Management process?
What makes Press Ganey ideal for Engagement Management?
How does Press Ganey address your Reputation Management Challenges?
What makes Press Ganey ideal for Competitive Intelligence?
What benefits does Press Ganey offer for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Press Ganey solved their Reviews and Reputation needs. Cuspera uses 1463 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Phones were ringing off the hooks in a vast majority of our clinics, Physicians were happy and clinics were happy that parents were calling to make sure they were up to date or schedule appointments. Testimonial By James Bobbitt. |
|
In all, VITAS had a 10% increase in total positive feedback, a 52% increase in total Google reviews and 121% increase in total Facebook reviews, all within the first year of implementation Testimonial By VITAS Healthcare |
|
[TPMG] has much more insight into even the smallest details–it’s really changing everything we do Testimonial By Paula Lumsden |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
James Bobbitt. Director of Web and Digital Management Willis-Knighton Health System |
Phones were ringing off the hooks in a vast majority of our clinics, Physicians were happy and clinics were happy that parents were calling to make sure they were up to date or schedule appointments. Testimonial By James Bobbitt. |
|
VITAS Healthcare |
In all, VITAS had a 10% increase in total positive feedback, a 52% increase in total Google reviews and 121% increase in total Facebook reviews, all within the first year of implementation Testimonial By VITAS Healthcare |
|
Paula Lumsden Marketing Director Tidewater Physicians Multispecialty Group |
[TPMG] has much more insight into even the smallest details–it’s really changing everything we do Testimonial By Paula Lumsden |
Case Studies
CASE STUDY Vanderbilt Health
CASE STUDY St. Claire Regional Medical Center
CASE STUDY Florida-based medical center
CASE STUDY HonorHealth
CASE STUDY Leading pharma company
CASE STUDY MUSC Health
Video
Press Ganey iRound Solution Overview
Frequently Asked Questions(FAQ)
for Press Ganey
What is Press Ganey?
Press Ganey is a Human Experience platform for healthcare. It connects people, processes, and technology to help by understanding the individuals and optimizing the experiences at the heart of the industry.
What is Press Ganey used for?
What are the top features of Press Ganey?
Who uses Press Ganey?
What are Press Ganey alternatives?
Where is Press Ganey located?
Peers used Press Ganey for rating and review management and engagement management
Press Ganey Competitors
Press Ganey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (157) |
| Custom Reports | Read Reviews (181) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (157) |
| Custom Reports | Read Reviews (181) |
Software Failure Risk Guidance
?for Press Ganey
Overall Risk Meter
Top Failure Risks for Press Ganey
Press Ganey Associates, LLC News
Press Ganey Forsta Launches Insurance HX
Press Ganey Forsta Launches Insurance HX
Press Ganey Appoints Avanish Mishra, Ph.D., as President, Life Sciences - Business Wire
Press Ganey has appointed Dr. Avanish Mishra as President, Life Sciences. Reporting to CEO Patrick T. Ryan, Dr. Mishra will lead innovation and growth in the life sciences sector, leveraging his executive experience from Thermo Fisher Scientific, Gilead, and Pfizer.
Press Ganey Partners with Microsoft to Transform the Human Experience in Healthcare
Press Ganey partners with Microsoft to develop AI-powered solutions, enhancing patient care and clinician support through improved data insights and personalized care experiences in healthcare.
Arkansas Childrens and Press Ganey Partner to Improve Pediatric Patient Experience - Business Wire
Arkansas Childrens teamed up with Press Ganey to enhance pediatric patient experiences.
Press Ganey Associates, LLC Profile
Company Name
Press Ganey Associates, LLC
Company Website
https://www.pressganey.com/HQ Location
1660 International Dr, Suite 225, McLean, Virginia 22102, US
Employees
101-250
Social
Financials
SERIES A
