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Compare Broadly vs Press Ganey

Failure Risk Guidance Security Report ?

Failure Risk for Broadly medium Failure Risk for Press Ganey medium
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Comparison Summary

This comparison report of Broadly vs. Press Ganey is based on a specific set of business needs and context. The comparison uses 2309 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and Press Ganey

Broadly, Press Ganey, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

Press Ganey focuses on Rating And Review Management with Review Sites, Engagement Management with Social Media, Reputation Management, Competitive Intelligence with Offline, etc.

"We saw a 32% increase in revenue from June 2019 to June 2020 and I directly attribute that growth to Broadly. " - Jay Levan

"The stronger your reputation, the stronger you’ll be in the market, We want to build great communities; strong, positive reviews are an asset to a great reputation. " - Kayleigh Filo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Software Failure Risk

  • medium

logo Press Ganey

Focus area

Press Ganey is better than Broadly for

Software Failure Risk

  • medium

About

Online Customer Review Management Software

Human Experience Healthcare

Age

2014

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

36

51

Total Goals
(we found evidences for)

8

15

Top Processes

Evidences indicate better relative satisfaction

rating and review management

Read Reviews (162)

Read Reviews (161)

engagement management

Read Reviews (33)

Read Reviews (93)

engaging and following up

Read Reviews (26)

Read Reviews (82)

customer feedback management

Read Reviews (33)

Read Reviews (49)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (2)

contact list management

Read Reviews (12)

Read Reviews (2)

contacts history

Read Reviews (4)

Read Reviews (0)

communication management

Read Reviews (8)

Read Reviews (51)

sending & publishing communications

Read Reviews (7)

Read Reviews (41)

reputation management

Read Reviews (7)

Read Reviews (86)

sales review & feedback

Read Reviews (6)

Read Reviews (15)

generation of new leads

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (4)

sales document management

Read Reviews (2)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (19)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

referral management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (43)

engaging on social media

Read Reviews (0)

Read Reviews (4)

workflow management

Read Reviews (1)

Read Reviews (3)

conversion management

Read Reviews (1)

Read Reviews (2)

trade show marketing

Read Reviews (1)

Read Reviews (6)

competitive intelligence

Read Reviews (0)

Read Reviews (55)

content management

Read Reviews (0)

Read Reviews (15)

lead qualification: technographic

Read Reviews (0)

Read Reviews (7)

lead qualification

Read Reviews (0)

Read Reviews (8)

lead qualification: technographic

Read Reviews (0)

Read Reviews (7)

performance management

Read Reviews (0)

Read Reviews (3)

social media marketing

Read Reviews (0)

Read Reviews (3)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • Improve internal communications

  • Enhance customer relationships

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Launch new products

  • See 12 more

Top Channels

Channels Used

  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more

  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting